Ratings based on 293 verified reviews

4.8 out of 5
87% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller

Posted 20-Jul-2019
Beautiful villas. Sewage smell in bathroom persisted for several days, ants in unit upon arrival.
Comment from Hotel Management
20-Jul-2019 by NAU Salema Beach Village, Hotel Management
Dear Guest, Thank you for taking the time to write a review. We are delighted that you enjoyed our villas. We are deeply sorry about the inconvenience about the bathroom smell Anyhow, we hope to see you again in a near future. KInd regards, NAU Salema Beach Village
5 out of 5
by a verified traveller

Posted 14-Jul-2019
Comment from Hotel Management
15-Jul-2019 by NAU Salema Beach Village, Hotel Management
Dear gues, Thanks for your review. We are glad you had a good stay with us. See you on your next trip hopefully! Kind regards, NAU Salema Beach Village
4 out of 5
by a verified traveller

Posted 13-Jul-2019
Comment from Hotel Management
13-Jul-2019 by NAU Salema Beach Village, Hotel Management
Dear Guest, Thank you for your feedback, we are happy you had a good stay. See you on your next trip hopefully! Kind regards, NAU Salema Beach Village
5 out of 5
by a verified traveller from Victor NY

Posted 11-Jul-2019
Very spacious. Great apartment. It is close to the beach but need to take shuttle, very steep hills
Comment from Hotel Management
11-Jul-2019 by Salema Beach Village, Hotel Management
Dear Guest, Thank you for your score and review! We are glad to read that you enjoyed your stay. Best regards
4 out of 5
by a verified traveller

Posted 09-Jul-2019
Great pool. Excellent service. Walks to beach/Salema. Exceptional views and sea breezes, like no other.
Comment from Hotel Management
10-Jul-2019 by Salema Beach Village, Hotel Management
Dear Guest, Thank you so much for your review! Looking forward to hosting you back again soon. Best regards.
5 out of 5
by a verified traveller from Mtl

Posted 06-Jul-2019
Great place for families, amazing ocean view and spacious
Comment from Hotel Management
08-Jul-2019 by NAU Salema Beach Village, Hotel Management
Dear JR, Thank you for taking the time to write a review and give us such high score! We are delighted that you enjoyed your visit. We are looking forward to seeing you again in the near future. Kind regards, NAU Salema Beach Village
5 out of 5
by a verified traveller

Posted 30-Jun-2019
We especially loved our unit on the row closest to town provoding a great sea view. All staff were very accommodating and helpful. The condition of the unit was excellent. One small area for improvement would be to supply a small amount of dishwasher pellets, dish soap, and paper towels since these seem standard at similar properties. .
Comment from Hotel Management
01-Jul-2019 by NAU Salema Beach Village, Hotel Management
Dear Guest, Thank you for taking the time to write a review and for such high score! We are delighted that you enjoyed your visit. We are looking forward to seeing you again in the near future. Kind regards, NAU Salema Beach Village
1 out of 5
by a verified traveller from NYC

Posted 30-Jun-2019
Do not stay here. I paid for the most expensive room and got the worst service. We arrived at 11:30am, knowing that check-according to Expedia was 3pm. We expected that we'd be in our room by 3 the latest. We were staying just one night. They didn't have our room ready till 5:00pm. Their excuse was that they were busy. It was more like they don't have their act together. Instead of cleaning our room for new guests they were first cleaning current guests. They had no system in place. I even checked back in with them twice and they were like "house-keeping is working on it". By the time we got in we couldn't even enjoy the room with an 11am check out. Terrible place to stay.
Comment from Hotel Management
06-Jul-2019 by NAU Salema Beach Village, Hotel Management
Dear Jeff, Thank you for taking the time to write a review about your stay at Salema Beach Village. We are deeply sorry for not having met your expectations about the check-in time. Expedia info about Salema Beach Village confirms the check-in at 6pm and we strive our very best to invite our guests to check-in before. Our priority in regards to cleaning is always having the accommodations ready as soon as possible for arrivals, which can be challenging during peak season In your particular case, as soon as you arrived we invited you to use our facilities, provided storage for your luggage and towels, and you stayed in the swimming pool area enjoying the pool with your family, until we checked you in at 5pm. Looking forward to hosting you back again. Kind regards, NAU Salema Beach Village
5 out of 5
by a verified traveller from Montreal, Quebec, Canada

Posted 27-Jun-2019
We had a wonderful stay. We had a beautiful view of the ocean from or room. We never used the shuttle to the beach we found the walk very pleasing. Quite a few stair but great exercise.
Comment from Hotel Management
27-Jun-2019 by NAU Salema Beach Village, Hotel Management
Dear Guest, Thank you very much for your review and such high score! We are delighted that you enjoyed your visit and we are looking forward to welcoming you back again soon. Kind regards, NAU Salema Beach Village
5 out of 5
by a verified traveller from Ascot

Posted 26-Jun-2019
Villas were large and well appointed. The free shuttle to/from the village was a great offering. Every staff member we encountered was friendly and professional. We’d highly recommend it and would return.
Comment from Hotel Management
27-Jun-2019 by NAU Salema Beach Village, Hotel Management
Dear Nicola, Thank you very much for your review and such high score! We are delighted that you enjoyed your visit and we are looking forward to welcoming you back again soon. Kind regards, NAU Salema Beach Village