The property (Casa San Juan Guesthouse Room A) listing on Expedia.com does not mention that bathroom is shared.Yes, it is 1 bathrooom shared with 2 units.
Based on the false information provided by Expedia ( Each unit has it own bathroom) - I made a reservation for this property in Vieques for 1 night (Dec12 to Dec 13 ) during my vacation to PuertoRico.
When I reached the property on Dec 12 - I was shocked to see the property does not have its own bathroom.
I was not comfortable sharing bathroom with other guests so I checked-out immediately (after making calls to property owner and Expedia/Vrbo customer care for refund) and made another booking in Airbnb.
When I called (phone call) property owner - he mentioned that he never listed his property on Expedia. He only listed the property in Vrbo and also clarified that the bathroom was listed as a shared one in Vrbo.
As I have made booking from Expedia (not Vrbo) - I tried calling Expedia customer care for a refund, but every single time the call is internally redirected to Vrbo team beacuse Vrbo is part of Expedia Group.
In Serveral calls with Vrbo customer care team- I have explained the situation, but I haven't received any resolution on my refund.
Note:
Based on my information - Vrbo has removed the property from its site, but Expedia still continue to displays the property as if the unit has its own bathroom (misleading information).