This apartment building features laundry facilities, a library and free Wi-Fi in public areas. Other amenities include multilingual staff assistance. The apartment features a kitchenette with a fridge and a microwave, plus a washer/dryer and a TV with first-run films. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and a DVD player.
Guest accommodation at this apartment offers washers/dryers and DVD players. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3.5-star apartment has kitchenettes with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.
This Vienna apartment provides complimentary wireless Internet access. Televisions come with first-run films. Additionally, rooms include espresso makers and complimentary bottles of water.
Property amenities
Internet
Available in the apartment: Free WiFi
Parking and transport
No on-site parking available
Offsite parking available (EUR 2 per hour)
Family friendly
Free cot
Kitchenette
Cookware, dishware, and utensils
Espresso maker
Full-sized refrigerator/freezer
Microwave
Bathroom
1 private bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Living spaces
Separate dining area
Separate sitting area
Entertainment
DVD player
First-run films
Library
TV
Laundry
Laundry facilities
Washer/dryer
Climate control
Air conditioning
Pets
No pets allowed
Services and conveniences
Free bottled water
Iron/ironing board
Multilingual staff
Location highlights
In a historical district
In a shopping district
In the city centre
Near a metro station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
1 building
2 floors
Beaux Arts architecture
Individual decor
Individual furnishings
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Check-in start time: 3:00 PM; check-in end time: 9 PM
Late check-in subject to availability
Check-out
Check-out before 10 AM
Special check-in instructions
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to contact the property in advance to arrange check-in.
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 150 per stay
An effective city/local tax rate of 2.848 per cent will be charged
Cleaning fee: EUR 35 per accommodation, per stay.
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: EUR 2 per hour
Cleaning/housekeeping/linen are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Property is also known as
Garden Vienna
Vienna Garden
Vienna Garden Apartment
Vienna Garden Vienna
Vienna Garden Apartment
Vienna Garden Apartment Vienna
About the area
Located in Neubau, a neighbourhood in Vienna, this apartment is in a shopping district and near a metro station. Hofburg Imperial Palace and Vienna State Opera are cultural highlights, and some of the area's notable landmarks include Belvedere and Schönbrunn Palace. Museum of Natural History and Karlsplatz Stadbahn Station are also worth visiting. Visit our Vienna travel guide
Check-in start time: 3:00 PM; check-in end time: 9 PM. Late check-in is available during limited hours.
What time is check-out at Vienna Garden?
Checkout is at 10 AM.
Where is Vienna Garden located?
Located in Neubau, this apartment building is within a 15-minute walk of MuseumsQuartier, Vienna Christmas Market and Hofburg Imperial Palace. Spanish Riding School and Vienna State Opera are also within 1 mile (2 km). Strozzigasse Tram Stop is only a 2-minute walk and Neubaugasse-Westbahnstraße Tram Stop is 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The location was perfect, nice and clean equipment and very helpful responsible person. We can recomment this place to all visitor as well like we with children, too.
Waren nur zwei Nächte anwesend, das Bett war für uns große Menschen etwas eng, schmal. Ansonsten alles schön 😊 Für unseren Aufenthalt perfekt, gegessen haben wir außer Haus 😀
Horrible stay.
It is not a hotel but an apartment.
No service but they ask for cleaning service fee which we never ask for and they never provide.
They put a cleaning service fee in optional service like parking and late check-in.
We never ask for such service.
They never provide any cleaning service during our stay (it is not a hotel).
But they charge us €30 for optional cleaning service we never asked for and never received!
A nightmare- I had arranged a time to meet somebody to get access & keys. As pre-arranged, with the directions to get there (but not how to access a key), I was there at 2:10pm for 2-3pm check-in. but nobody to meet me, and the phone number I was given unanswered.
I called Hotels.com customer services, after 3 (international) calls, lasting 40min+, I was eventually told that they could not reach Vienna Garden, and Hotels.com would transfer me to the relocation team.
Shortly after, I eventually received a call from Vienna Garden (5 unanswered calls, 3 calls and 40min on hold to hotels.com, 5% battery left, 80min outside in 5*C). They had the times wrong, although it was confirmed in writing. I was then told of a key in a combination locker at the door - instructions I was not given before, and apparently should have.
I was asked to pay cash, which I was happy to do, but nowhere on the booking info, confirmation or email confirmation was a compulsory cleaning fee of EUR30 mentioned - only listed as 'optional extras' and as such, I did not expect to be forced to pay this, especially nice the extremely bad service that I had just experienced - although the lady checking me in admitted their mistake.
Hotels.com offered me £30/EUR43 1-year voucher, I doubt this will cover my phone bill!
Nowhere to store luggage after check-out and although there is a kitchenette, there's no coffee/tea, bring your own.
Considering all this, booking a hotel would have been much better value.
Meget centralt, gå afstand til det hele. Hvis man kommer i bil skal man Være opmærksom på der ikke er p-plads til lejligheden. Det koster 2euro/time at holde på gaden. Man kan holde i park & ride for Ca. 20euro for en uge. Der fra kører der busser til centrum, eller man kan gå hvis man er frisk.
jonas
Verified
8/10 Good
Bernhard
4 Dec 2014
Liked: Cleanliness
Leben wie ein Wiener
Vienna Garden ist kein Hotel sondern einzelne Appartments in normalen Stadthäusern. Unser einzimmerappartment lag ca. 5min vom Museumsquartier und 15min vom Stephansdom entfernt in einem Wiener Stadthaus. Das Appartment erreichte man durch zwei Innenhöfe. Wer also in wien wie ein Wiener leben möchte und auf den Service eines Hotels (Rezeption, Concierge, Roomservice, etc) verzichten kann ist hier richtig aufgehoben. Durch die Nähe zum Spittelberg, Museumsquartier und Ring ein idealer und preisgünstiger Ausgangspunkt für eine Wienreise.
hassle to check in as there is no reception counter. Clean, spacious, near trams, shops and quite pleasant to stay except for the high spiral staircase, making it tiring to carry heavy luggages
This is a self catering apartment and it's a real gem. We found it well priced. The apartment is very clean and the kitchen has all you'll need to prepare basic meals. Getting around from here is a breeze with a bus and a tram line just around the corner. Although situated in an apartment block, it is very quiet. We can recommend this unit for families looking for a clean place to stay close to all major attractions.
Location is perfect to reach everywhere.Apart is clean. It was wonderful. Thanks vienna garden for your sweet apart :)
mati
Verified
6/10 Okay
Verified traveller
7 Oct 2013
Liked: Cleanliness, room comfort
God beliggenhed
På billederne virker lejligheden væsentlig større end den faktisk er det er en studio-lejlighed. Indretningen er gennemført. Det er relativt let at gomme fra lufthavnen til lejligheden - s-bahn Wien Mitte Landstrasse og så U-bahn U3 til Volkstheater - herefter 700 meter
I was not satisfied with the lack of information that Hotels.com provided me before I booked this apartment. There is an additional 30 euro cleaning fee, and they require the total amount to be paid CASH and IN ADVANCE. If you're aware of these details, then the apartment is actually quite nice, and I'd happilly recommend it. We had to make an appointment with one of Vienna Garden's staff to get keys for the unit and he was nice and helpful. The apartment is modern, and well equipped. The location is great - you'll be close to the subway line, and you'll also be able to walk to most places easily.