Title: Palais Rathaus by Welcome2Vienna Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Palais Rathaus by Welcome2Vienna Apartment with kitchen, a short walk to Vienna Christmas Market ![Interior entrance](https://images.trvl-media.com/lodging/23000000/22120000/22113900/22113847/24554a68.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Apartment (Cleaning Fee Included) | In-room dining](https://images.trvl-media.com/lodging/23000000/22120000/22113900/22113847/f3688db9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment (Cleaning Fee Included) | Living room | Flat-screen TV](https://images.trvl-media.com/lodging/23000000/22120000/22113900/22113847/7c6bee9b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment (Cleaning Fee Included) | Private kitchen | Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/23000000/22120000/22113900/22113847/63b1a1e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment (Cleaning Fee Included) | 2 bedrooms, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/23000000/22120000/22113900/22113847/49a724d3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Close to Vienna Christmas Market and Vienna State Opera, Palais Rathaus by Welcome2Vienna has plenty to offer. Stay connected with free in-room WiFi. 6.0 ### Entire apartment 2 bedrooms2 bathroomsSleeps 41076 sq ft ## Popular amenities - Kitchen - Free WiFi ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Palais Rathaus by Welcome2Vienna Apartment with kitchen, a short walk to Vienna Christmas Market This smoke-free apartment building features free Wi-Fi in public areas. The apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as 2 bathrooms and a dining area. Housekeeping is available once per stay. Guest accommodation at this apartment offers coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Accommodation at this 3.5-star apartment has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries. This Vienna apartment provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided once per stay. ## Property amenities ### Internet - Available in the apartment: Free WiFi ### Parking and transport - No on-site parking available ### Family friendly - Children stay free (see details) - Free cot - Highchair ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Hob - Microwave - Oven - Refrigerator ### Bedrooms - 2 bedrooms - Bedsheets provided - Free rollaway/extra bed ### Bathroom - 2 private bathrooms - Free toiletries - Hair dryer - Shower - Towels provided ### Living spaces - Separate dining area - Separate sitting area ### Entertainment - Flat-screen TV with cable channels ### Work spaces - Laptop workspace ### Comfort - Heating ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - Lift - Smoke-free property ### Services and conveniences - Housekeeping (once per stay) ### Location highlights - In a historical district - Near a metro station ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Security system - Fire extinguisher ### General - Individual decor - Individual furnishings ## Similar properties ![Breakfast area](https://images.trvl-media.com/lodging/3000000/2530000/2528600/2528503/829ccebb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Pension Baronesse Josefstadt - Free WiFi - Parking available - Housekeeping - 24/7 front desk 7.8 Good 266 reviews £58 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2528503&PinnedHotelID=2528503&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/91000000/90400000/90398100/90398048/ad95c646.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Citadines Danube Vienna Donaustadt - Pet-friendly - Free WiFi - Air conditioning - Gym 9.4 Exceptional 306 reviews £90 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=90398048&PinnedHotelID=90398048&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/10000/3000/2990/54bdd5ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Renaissance® Vienna Schönbrunn Hotel Rudolfsheim-Fünfhaus - Spa - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 1,006 reviews £70 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=2990&PinnedHotelID=2990&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 10:00 PM Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Late check-in subject to availability Late check-in fee for check-in between 10:00 PM and 2:00 AM Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions; your host will greet you To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Guests must contact this property at least 1 week in advance to make check-in arrangements. ### Access methods Host will greet you ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds! Free cots are available on request at the property ### Smoking Smoking is not permitted ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: EUR 250 per stay We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between 10:00 PM and 2:00 AM The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve high chair This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system and a first aid kit This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Palais Rathaus Welcome2Vienna Apartment Vienna Palais Rathaus Welcome2Vienna Apartment Palais Rathaus Welcome2Vienna Vienna Palais Rathaus Welcome2Vienna Palais Rathaus by Welcome2Vienna Vienna Palais Rathaus by Welcome2Vienna Apartment Palais Rathaus by Welcome2Vienna Apartment Vienna ## About the area Located in Innere Stadt, a neighbourhood in Vienna, this apartment is near a metro station. Vienna State Opera and Hofburg Imperial Palace are cultural highlights, and travellers looking to shop may want to visit Vienna Christmas Market and Naschmarkt. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium. [Visit our Vienna travel guide](https://www.expedia.co.uk/Vienna.dx178316) [View more Apartments in Vienna](https://www.expedia.co.uk/Vienna-Apartments.d178316-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C48.21026%2C16.36238&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4S_A3jDZIxvpKADpHk-oFkRgrZA=) Löwelstr 12, Vienna, 1010 ### What's nearby - Hofburg Imperial Palace - 3 min walk - 0.2 miles - Vienna Christmas Market - 5 min walk - 0.3 miles - St. Stephen's Cathedral - 10 min walk - 0.5 miles - Stephansplatz - 10 min walk - 0.5 miles - Vienna State Opera - 12 min walk - 0.7 miles ### Getting around - Rathausplatz/Burgtheater Tram Stop - 3 min walk - Vienna Franz-Josefs-Station - 4 min drive - Vienna International Airport (VIE) - 28 min drive ### Restaurants - ‪Café Central - ‬4 min walk - ‪Café Landtmann - ‬2 min walk - ‪Restaurant Vestibül - ‬2 min walk - ‪CaffèCouture District 1 - ‬5 min walk - ‪Beaulieu - ‬4 min walk ## Frequently asked questions ### Is Palais Rathaus by Welcome2Vienna pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Palais Rathaus by Welcome2Vienna? > This property doesn't offer parking. ### What time is check-in at Palais Rathaus by Welcome2Vienna? > Check-in start time: 2:00 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 10:00 PM to 2:00 AM for a fee. ### What time is check-out at Palais Rathaus by Welcome2Vienna? > Checkout is at 11 AM. Late check-out is available for a fee (subject to availability). ### Where is Palais Rathaus by Welcome2Vienna located? > Located in Innere Stadt, this apartment building is within a 5-minute walk of Burgtheater, Vienna Christmas Market and Hofburg Imperial Palace. Spanish Riding School and MuseumsQuartier are also within 10 minutes. Rathausplatz/Burgtheater Tram Stop and Parlament Tram Stop are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Palais Rathaus by Welcome2Vienna Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 7.0 Amenities ### 6.0 Staff & service ### 6.0 Property conditions & facilities 10 - Excellent 0 8 - Good 0 6 - Okay 2 4 - Poor 0 2 - Terrible 0 ### 6/10 Okay #### Verified traveller 25 Jul 2019 Liked: Cleanliness Disliked: Amenities A/C did not work in one room. It was also hard to reach property owner ##### Verified traveller Stayed 1 night in Jul 2019 ### 6/10 Okay #### Verified traveller 13 Feb 2019 Liked: Amenities Disliked: Cleanliness Amazing location, great view, quiet and close to everything. Apartment is spacious and very light. TV and WiFi work great. However, these are probably the only benefits of the place. Speaking about negatives: - Apartment itself is quite dated and needs repainting. - Bathroom smell - there is a distinctive and unpleasant smell from both of the bathrooms. It spreads to bedrooms which makes them not very comfortable place to sleep. - Radiator/heater in the living room is extremely noisy – we had to resign from using it since it was very loud. As a result, we were not able to regulate temperature in the dining room. - Tableware were not clean – we had to wash everything before using any of the plates, spoons or pans (had food residue from previous guests). - There are small red ants (pharaoh) in the kitchen and bathrooms. We were very surprised to find them in our breakfast bread and as a result our children did not get their usual breakfast. Also, at the moment we do not know if they were also in bedrooms and if they infiltrated our luggage. This potentially could mean that we brought some of the ants to our home – an unwanted souvenir from Vienna. These issues makes it difficult for us to consider a new stay in this apartment or recommend it to anyone else. ##### Verified traveller Stayed 3 nights in Feb 2019 ## Expedia's Latest Trends ### Hotels > [Adina Apartment Hotel Vienna Belvedere](https://www.expedia.co.uk/Vienna-Hotels-Adina-Apartment-Hotel-Vienna-Belvedere.h63304865.Hotel-Information) > > [MAXX by Steigenberger Vienna](https://www.expedia.co.uk/Vienna-Hotels-MAXX-By-Steigenberger-Vienna.h6304005.Hotel-Information) > > [Hotel Daniel Vienna](https://www.expedia.co.uk/Vienna-Hotels-Hotel-Daniel-Vienna.h8053339.Hotel-Information) > > [Flemings Selection Hotel Wien-City](https://www.expedia.co.uk/Vienna-Hotels-Flemings-Selection-Hotel-Wien-City.h3749150.Hotel-Information) > > [Citadines South Vienna](https://www.expedia.co.uk/Vienna-Hotels-Citadines-South-Vienna.h74808823.Hotel-Information) > > [NH Wien City](https://www.expedia.co.uk/Vienna-Hotels-NH-Wien-City.h421392.Hotel-Information) > > [InterContinental Vienna by IHG](https://www.expedia.co.uk/Vienna-Hotels-InterContinental-Vienna.h9933.Hotel-Information) > > [Hilton Vienna Park](https://www.expedia.co.uk/Vienna-Hotels-Hilton-Vienna-Park.h1103.Hotel-Information) > > [Hotel Am Konzerthaus - MGallery Collection](https://www.expedia.co.uk/Vienna-Hotels-Hotel-Am-Konzerthaus-Vienna-MGallery.h10090.Hotel-Information) > > [ANDAZ VIENNA AM BELVEDERE, BY HYATT](https://www.expedia.co.uk/Vienna-Hotels-Andaz-Vienna-Am-Belvedere-A-Concept-By-Hyatt.h34572779.Hotel-Information) > > [Austria Trend Hotel Savoyen Vienna](https://www.expedia.co.uk/Vienna-Hotels-Austria-Trend-Hotel-Savoyen-Vienna.h7797080.Hotel-Information) > > [Leonardo Hotel Vienna Hauptbahnhof](https://www.expedia.co.uk/Vienna-Hotels-Star-Inn-Hotel-Wien-Hauptbahnhof.h9732886.Hotel-Information) > > [Melia Vienna](https://www.expedia.co.uk/Vienna-Hotels-Melia-Vienna.h6655344.Hotel-Information) > > [Hotel MOTTO](https://www.expedia.co.uk/Vienna-Hotels-Hotel-MOTTO.h12554.Hotel-Information) > > [Hotel Indigo Vienna – Naschmarkt by IHG](https://www.expedia.co.uk/Vienna-Hotels-Indigo-Vienna-Naschmarkt.h72115026.Hotel-Information) > > [Hotel Josefshof am Rathaus](https://www.expedia.co.uk/Vienna-Hotels-Hotel-Josefshof-Am-Rathaus.h443505.Hotel-Information) > > [Jaz in the City Vienna](https://www.expedia.co.uk/Vienna-Hotels-JAZ-IN-THE-City-Vienna.h69366813.Hotel-Information) > > [Courtyard Vienna Prater/Messe](https://www.expedia.co.uk/Vienna-Hotels-Courtyard-Vienna-PraterMesse.h1870633.Hotel-Information) > > [Grand Hotel Mercure Biedermeier Wien](https://www.expedia.co.uk/Vienna-Hotels-Grand-Hotel-Mercure-Biedermeier-Wien.h20311.Hotel-Information) > > [25hours Hotel Vienna at MuseumsQuartier](https://www.expedia.co.uk/Vienna-Hotels-25hours-Hotel-At-MuseumsQuartier.h1943117.Hotel-Information) > > [Sans Souci Vienna](https://www.expedia.co.uk/Vienna-Hotels-Sans-Souci-Vienna.h5440693.Hotel-Information) > > [Ibis Wien Hauptbahnhof](https://www.expedia.co.uk/Vienna-Hotels-Ibis-Wien-Hauptbahnhof.h18113874.Hotel-Information) > > [Hotel Gilbert](https://www.expedia.co.uk/Vienna-Hotels-Hotel-Gilbert.h186023.Hotel-Information) > > [Hotel Kaiserhof Wien](https://www.expedia.co.uk/Vienna-Hotels-HOTEL-KAISERHOF-WIEN.h4006.Hotel-Information) > > [MOOONS](https://www.expedia.co.uk/Vienna-Hotels-MOOONS.h41522509.Hotel-Information) > > [Radisson RED Hotel, Vienna](https://www.expedia.co.uk/Vienna-Hotels-Radisson-RED-Hotel.h72122354.Hotel-Information) > > [Max Brown Hotel 7th District, part of Sircle Collection](https://www.expedia.co.uk/Vienna-Hotels-Max-Brown-7th-District.h31848685.Hotel-Information) > > [Rioca Vienna Posto 2](https://www.expedia.co.uk/Vienna-Hotels-Rioca-Vienna-Posto-2.h69942490.Hotel-Information) > > [Hotel Imlauer Vienna](https://www.expedia.co.uk/Vienna-Hotels-Hotel-Imlauer-Vienna.h3025719.Hotel-Information) > > [Prize by Radisson, Vienna City](https://www.expedia.co.uk/Vienna-Hotels-Prizeotel-Vienna-City.h78280088.Hotel-Information)