Pakat Suites Hotel

Photo gallery for Pakat Suites Hotel

Primary image
Balcony
LCD TV
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
LCD TV

Overview of Pakat Suites Hotel

VIP Access

Pakat Suites Hotel

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Mommsengasse 5, Vienna, Vienna, 1040

Explore the area

  • Popular LocationBelvedere5 min walk
  • Popular LocationSt. Charle's Church11 min walk
  • Popular LocationMusikverein16 min walk
  • AirportVienna (VIE-Vienna Intl.)15 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

Sorry, this property is temporarily unavailable 1 Feb 2022 - 2 Jan 2024.

About this area

Vienna

Pakat Suites Hotel is located in Wieden, a neighbourhood in Vienna, and is near a metro station. Notable landmarks in the area include Vienna State Opera and Schoenbrunn Palace. Looking to enjoy an event or a game while in town? See what's happening at Wiener Stadthalle or Ernst Happel Stadium. Guests love the hotel's quiet location.

What's nearby

  • Belvedere - 5 min walk
  • St. Charle's Church - 11 min walk
  • Musikverein - 16 min walk
  • Naschmarkt - 19 min walk
  • Vienna State Opera - 20 min walk

Getting around

  • Quartier Belvedere S-Bahn - 7 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 8 min walk
  • Vienna International Airport (VIE) - 15 min drive

Restaurants

  • Art Corner - 3 min walk
  • Café Goldegg - 4 min walk
  • Demi Tass - 4 min walk
  • Don Giovanni - 5 min walk
  • Campus Bräu - 7 min walk

About this property

Pakat Suites Hotel

5-star luxury hotel in the heart of Wieden
Near Vienna State Opera, Pakat Suites Hotel provides a round-trip airport shuttle, a terrace and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and free newspapers
  • A front desk safe, luggage storage and coffee/tea in the lobby
  • A lift, multilingual staff and a TV in the lobby
  • Guest reviews speak highly of the quiet location
Room features
All guest rooms at Pakat Suites Hotel offer comforts, such as climate-controlled air conditioning and separate sitting areas, in addition to amenities, such as complimentary wireless Internet access and safes. Guest reviews highly rate the overall comfort, size rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with rainfall showers and deep-soaking baths
  • LCD TVs with cable channels
  • Separate sitting areas, fridges and daily housekeeping

Languages

Chinese (Mandarin), English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 18 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 18 for adults and EUR 10 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Lobby Bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower

Entertainment

  • TV/satellite channels
  • LCD TV

Food and drink

  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 1 February 2022 to 2 January 2024 (dates subject to change).

Access methods

Staffed front desk, lockbox

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: EUR 18 for adults and EUR 10 for children (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Pakat
Pakat Suites
Pakat Suites Hotel
Pakat Suites Hotel Vienna
Pakat Suites Vienna
Pakat Hotel Vienna
Pakat Suites Hotel Hotel
Pakat Suites Hotel Vienna
Pakat Suites Hotel Hotel Vienna

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 163 out of 277 reviews
5 - Excellent 59%
Rating 4 - Good. 88 out of 277 reviews
4 - Good 32%
Rating 3 - Okay. 19 out of 277 reviews
3 - Okay 7%
Rating 2 - Poor. 5 out of 277 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 277 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very short - just somewhere to stay overnight while travelling though Vienna - but it was very pleasant. Our room was very large and had a lovely bathroom and a little kitchen (which we didn’t need to use). The reception lady was very friendly and helpful. The breakfast was pretty good, although I’ve had better. The only problem was the blocked drain in the shower, which nearly caused a flood. Otherwise, a great place.
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The staff was very friendly and informative. Would come again
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good for our family
Stayed 1 night in Jul 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2020

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Smoking room, terrible customer service
Reception told us they upgraded us to a superior room on check in. However, the room that they moved us to was heavily smoked in. I strongly suspect that we were only "upgraded" to this room because it was rejected by other guests, and we were the last to check in for the night as they said the hotels was fully booked when we asked to be moved. Following the stay, the hotel said (in writing) that they would refund 50% of the room cost to compensate for the room condition. However, when trying to remit the refund from hotels.com, Pakat Suites rescinded the initial offer and claimed that we did not bring it to their attention at the time (not true, as a receptionist came to the room at the time who confirmed it was smoked in). Over a month later, numerous emails with the hotel, and hours on the phone with hotels.com and a refund still hasn't been provided. Terrible customer service on all accounts.
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money in Vienna
Quiet area close to city center. Interior more modern than building immediately shows. Interesting and alternative interior design. Quaint. Definitely a place to come back to
Stayed 2 nights in Feb 2020

5/5 Excellent

Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, would recommend
Very nice, good size room. Great location only 10 minutes walk from train station
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms - spacious and very comfortable. Good location, friendly staff
Stayed 4 nights in Dec 2019