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Novotel Wien Hauptbahnhof

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Hypo-allergenic bedding, minibar, in-room safe, blackout curtains
Hypo-allergenic bedding, minibar, in-room safe, blackout curtains
Hypo-allergenic bedding, minibar, in-room safe, blackout curtains
Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Overview of Novotel Wien Hauptbahnhof

UNESCO Sustainable Property

Novotel Wien Hauptbahnhof

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

  • Popular LocationBelvedere10 min walk
  • Popular LocationSt. Charle's Church18 min walk
  • Popular LocationMusikverein8 min drive
  • AirportVienna (VIE-Vienna Intl.)21 min drive

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About this area

Vienna

Located in Favoriten neighbourhood, Novotel Wien Hauptbahnhof is connected to a shopping centre. Naschmarkt and Mariahilfer Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Museum of Natural History and Schoenbrunn Zoo. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium. Guests appreciate the hotel's convenience for public transportation: Quartier Belvedere S-Bahn is 4 minutes on foot and Sudtiroler Place S-Bahn is 5 minutes.
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Map
Popular Location

What's nearby

  • Belvedere - 10 min walk
  • St. Charle's Church - 18 min walk
  • Musikverein - 8 min drive
  • Vienna State Opera - 8 min drive
  • Naschmarkt - 9 min drive

Getting around

  • Vienna Central Station - 3 min walk
  • Quartier Belvedere S-Bahn - 4 min walk
  • Vienna International Airport (VIE) - 21 min drive

Restaurants

  • Gourmet Bar — 1 min walk
  • IKI - 3 min walk
  • Ringsmuth - 5 min walk
  • Lendl - 5 min walk
  • Don Giovanni - 5 min walk

About this property

Novotel Wien Hauptbahnhof

4-star eco-friendly hotel connected to a shopping centre in Favoriten
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 266 soundproofed rooms provide free WiFi, free wired Internet and minibars. Guests will also find flat-screen TVs, room service and coffee makers.
Novotel Wien Hauptbahnhof offers 266 forms of accommodation with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Vienna hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna & Dampfbad. The spa is equipped with a sauna.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 21 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Playground
  • Sauna

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Polish
  • Russian
  • Serbian
  • Spanish
  • Thai

Business services

  • Business centre
  • Conference space (9989 square feet)
  • Meeting rooms 8

Spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Similar properties

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Favoriten
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Hotel
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Guest rating 4.5+
Guest rating 4.5+
Business-friendly
Business-friendly
Free WiFi
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4 star
4 star
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3:00 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 18 per pet, per day
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 21 per person (approximately)
  • Self-parking fee: EUR 25 per night
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien Hauptbahnhof Hotel Vienna
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof Hotel Vienna

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 529 out of 886 reviews
5 - Excellent 60%
Rating 4 - Good. 302 out of 886 reviews
4 - Good 34%
Rating 3 - Okay. 37 out of 886 reviews
3 - Okay 4%
Rating 2 - Poor. 8 out of 886 reviews
2 - Poor 1%
Rating 1 - Terrible. 10 out of 886 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

5/5 Excellent

Stayed 1 night in Feb 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

1/5 Terrible

Stayed 3 nights in Mar 2020

4/5 Good

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location!
Was a nice comfortable stay, location great, right opposite the train station and in walking distance of some places of interest!
Stayed 3 nights in Feb 2020