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Overview of Mercure Vienna First

Photo gallery

Featured image
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
UNESCO Sustainable Property

Mercure Vienna First

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationSt. Stephen's Cathedral5 min walk
    Popular LocationHofburg Imperial Palace13 min walk
    Popular LocationVienna State Opera14 min walk
    AirportVienna (VIE-Vienna Intl.)21 min drive

Choose dates to view prices

Privilege, Room

4.9/5 guest room rating
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, 1 Double Bed

4.7/5 guest room rating
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

About this area

Vienna

Located in Vienna, Mercure Vienna First is in the city centre and near a metro station. Notable landmarks in the area include Schwedenplatz and St. Ruprecht's Church, and travellers wishing to experience a bit of culture can try Jewish Museum. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium.
Popular Location

What's nearby

  • St. Ruprecht's Church - 1 min walk
  • Jewish Museum - 1 min walk
  • St. Stephen's Cathedral - 5 min walk
  • Hofburg Imperial Palace - 13 min walk
  • Vienna State Opera - 14 min walk

Getting around

  • Schwedenplatz U-Bahn - 5 min walk
  • Wien Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 21 min drive

Restaurants

  • VIENNA 1st — 1 min walk
  • Dai Fratelli - 3 min walk
  • Kurt - 3 min walk

About this property

Mercure Vienna First

Eco-friendly Vienna hotel in Innere Stadt, walk to St. Stephen's Cathedral
Along with a restaurant, this smoke-free hotel has a snack bar/deli and valet parking. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and concierge services are on-site. All 49 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find TVs with satellite channels, and other amenities include minibars and premium bedding.
Mercure Vienna First offers 49 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 25.00 per day)
  • Valet parking on site (EUR 37.00 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 20 per person
  • 1 restaurant
  • 24-hour room service

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Computer station

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hairdryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 20 per person (approximately)
  • Airport shuttle fee: EUR 74 per vehicle (roundtrip)
  • Self-parking fee: EUR 25.00 per day
  • Valet parking fee: EUR 37.00 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mercure Vienna First Hotel
Mercure First Hotel
Mercure Vienna First
Mercure First
Mercure Vienna First Hotel
Mercure Vienna First Vienna
Mercure Vienna First Hotel Vienna

Frequently asked questions

Can I cancel my reservation for free at Mercure Vienna First and receive a full refund?
Yes, Mercure Vienna First offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Vienna First cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Vienna First?
As of 12 Apr 2021, prices found for a 1-night stay for 2 adults at Mercure Vienna First on 2 May 2021 start from £147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure Vienna First pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mercure Vienna First?
Self-parking is available for EUR 25.00 per day. Valet parking is available for EUR 37.00 per day.
What time is check-in at Mercure Vienna First?
Check-in is from 2:00 PM - midnight.
What time is check-out at Mercure Vienna First?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Mercure Vienna First provide a shuttle to the airport?
Yes, there's an airport shuttle that runs (available on request). A fee of EUR 74 per vehicle applies.
Where is Mercure Vienna First located?
Located in Innere Stadt, this eco-friendly hotel is steps away from St. Ruprecht's Church, Jewish Museum and Schwedenplatz. St. Peter's Church is 0.3 mi (0.5 km) away. Schwedenplatz U-Bahn is 5 minutes by foot and Stephansplatz U-Bahn is 7 minutes.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 333 out of 573 reviews
5 - Excellent 58%
Rating 4 - Good. 204 out of 573 reviews
4 - Good 36%
Rating 3 - Okay. 29 out of 573 reviews
3 - Okay 5%
Rating 2 - Poor. 4 out of 573 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 573 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

3/5 Okay

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The restaurant was closed on Sunday the day we have arrived and also on Monday.
Stayed 5 nights in Feb 2020

5/5 Excellent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
At time of booking there was no comfort or whatsoever room available, but at the arrival hotel stuff found one. In case your comfort counts to yourself, that worth a little hug to hotel stuff.
Stayed 4 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

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