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Hotel Mercure Wien Zentrum

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Hotel Mercure Wien Zentrum

UNESCO Sustainable Travel Pledge

Hotel Mercure Wien Zentrum

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Fleischmarkt 1a, Vienna, Vienna, 1010

Explore the area

  • Popular LocationSt. Stephen's Cathedral7 min walk
  • Popular LocationHofburg Imperial Palace13 min walk
  • Popular LocationVienna State Opera14 min walk
  • AirportVienna (VIE-Vienna Intl.)16 min drive

Choose dates to view prices

About this area

Vienna

Located in Vienna, Hotel Mercure Wien Zentrum is in the city centre and near a metro station. Vienna State Opera and Stephansplatz are cultural highlights, and some of the area's notable landmarks include Belvedere and Schoenbrunn Palace. Looking to enjoy an event or a game while in town? See what's happening at Wiener Stadthalle or Ernst Happel Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like segway rentals/tours. Guests love the hotel's convenience for public transportation: Schwedenplatz U-Bahn is 5 minutes on foot and Stephansplatz U-Bahn is 6 minutes.
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Map

What's nearby

  • Schwedenplatz - 3 min walk
  • Mozart Figarohouse - 6 min walk
  • St. Stephen's Cathedral - 7 min walk
  • Hofburg Imperial Palace - 13 min walk
  • Vienna State Opera - 14 min walk

Restaurants

  • GO!Wien — 1 min walk
  • Heindls Schmarren & Palatschinkenkuchl - 2 min walk
  • Castelletto - 2 min walk
  • Ef16 - 3 min walk
  • Aurelius - 3 min walk

Getting around

  • Schwedenplatz U-Bahn - 5 min walk
  • Wien Mitte Station - 13 min walk
  • Vienna International Airport (VIE) - 16 min drive

About this property

Hotel Mercure Wien Zentrum

Eco-friendly Vienna hotel in Innere Stadt, walk to St. Stephen's Cathedral
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business centre, a business centre and concierge services. All 105 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include room service and premium bedding.
Hotel Mercure Wien Zentrum offers 105 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 18 per person
  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Things to do

  • Access to nearby outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Croatian
  • English
  • French
  • German
  • Greek
  • Slovak
  • Spanish

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

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4 star
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Guest rating 4+
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Hotel
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Air conditioned
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Free WiFi
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Business-friendly
Business-friendly

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 69
Express checkout

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 9 per pet, per night
1 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Airport shuttle fee: EUR 37 per vehicle (one way)
  • Pet fee: EUR 9 per pet, per night
  • Late check-out fee: EUR 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Mercure Wien
Hotel Mercure Wien Zentrum
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Zentrum Wien
Mercure Wien Zentrum
Mercure Wien Zentrum Vienna
Wien Hotel Mercure
Wien Hotel Mercure Zentrum
Wien Zentrum
Zentrum Wien
Mercure Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Wien Zentrum Hotel Vienna
Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel Vienna

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 319 out of 965 reviews
5 - Excellent 33%
Rating 4 - Good. 506 out of 965 reviews
4 - Good 52%
Rating 3 - Okay. 106 out of 965 reviews
3 - Okay 11%
Rating 2 - Poor. 27 out of 965 reviews
2 - Poor 3%
Rating 1 - Terrible. 7 out of 965 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great, the bed was comfortable, the staff was polite. What else could one ask for?
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good mid-range hotel in an excellent location
We enjoyed our stay very much. We found the hotel to be clean, comfortable, and conveniently located. The room and bathroom are a bit small, but we had no problems. Friendly staff and great wifi. This is a good place to stay.
Stayed 4 nights in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

3/5 Okay

Liked: Staff & service, property conditions & facilities
Good location, the room was so small, not clean enough (especially in the bathroom). The staff are very nice and helpful. The bed the pillows and the blankets were good and comfortable. Not a good value for the price. 3/5
Stayed 2 nights in Jun 2021