Title: Hotel Mercure Wien Westbahnhof Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Mercure Wien Westbahnhof Hotel with a restaurant, 4-minute walk to Mariahilfer Street ## Photo gallery for Hotel Mercure Wien Westbahnhof ![Exterior](https://images.trvl-media.com/lodging/1000000/560000/551800/551754/02540cdc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/560000/551800/551754/99d6e2e3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/560000/551800/551754/89d2ba74.jpg?impolicy=resizecrop&rw=297&ra=fit) ![International cuisine](https://images.trvl-media.com/lodging/1000000/560000/551800/551754/c4e6bef8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/560000/551800/551754/65cb8f4e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Mercure Wien Westbahnhof offers upscale accommodations near Schönbrunn Palace. Guests can enjoy international dishes at the Westside restaurant or relax in the cozy cafe. The property provides in-room WiFi, a 24/7 business center, meeting facilities, and multilingual staff. ## Reviews 7.8 Good ## Popular amenities - Bar - Room service - Parking available - Pet-friendly - 24/7 front desk £56 includes taxes & fees 4 Jan - 5 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 4 - Dec 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=551754&PinnedHotelID=551754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=551754&PinnedHotelID=551754&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 5 - Dec 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=551754&PinnedHotelID=551754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=551754&PinnedHotelID=551754&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=551754&PinnedHotelID=551754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=551754&PinnedHotelID=551754&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=551754&PinnedHotelID=551754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=551754&PinnedHotelID=551754&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Superior Room, 2 Single Beds ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/560000/551800/551754/e3622035.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds 7.8 Good 13 reviews ### Highlights Air conditioning Heating Free cots/infant beds Fridge Flat-screen TV Hairdryer Eco-friendly toiletries Private bathroom - 215 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Privilege, Room, 1 Double Bed ![Privilege, Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/560000/551800/551754/9b3362ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 1 Double Bed 8.0 Very good 1 review ### Highlights Air conditioning Heating Free cots/infant beds Fridge Free minibar items Flat-screen TV Hairdryer Private bathroom - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Twin Room, 2 Single Beds ![Twin Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/560000/551800/551754/e09b9213.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, 2 Single Beds ### Highlights Heating Free cots/infant beds Flat-screen TV Hairdryer Eco-friendly toiletries Private bathroom Eco-friendly cleaning supplies Satellite channels - 215 sq ft - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Daily buffet breakfast (EUR 19.00 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/92000000/91340000/91338100/91338058/405e9d0c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### PLAZA Premium Wien Favoriten - Spa - Pet-friendly - Free WiFi - Air conditioning 8.4 Very good 267 reviews £54 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Vienna-Hotels-Arthur-Garden-Inn-Hotel.h91338058.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=178316&destination=Vienna (and vicinity)&destType=MARKET&latLong=48.21311,16.36434&searchId=5b71f0aa-71b0-415b-8c9c-76cfbb9baca5&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/37000000/36770000/36768800/36768762/2d009dc9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Clarion Hotel Vienna South Favoriten - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 569 reviews £90 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Vienna-Hotels-Holiday-Inn-Vienna-South.h36768762.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=178316&destination=Vienna (and vicinity)&destType=MARKET&latLong=48.21311,16.36434&searchId=5b71f0aa-71b0-415b-8c9c-76cfbb9baca5&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/13100/13009/f2317f98_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Austria Trend Parkhotel Schönbrunn Hietzing - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVienna-Hotels-Hotel-Mercure-Wien-Westbahnhof.h551754.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVienna-Hotels-Hotel-Mercure-Wien-Westbahnhof.h551754.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C48.19811%2C16.33767&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sDqaRhKyB5M07Egj2tot4JBv6S8=) Felberstrasse 4, Vienna, Vienna, 1150 #### What's nearby - Mariahilfer Street \- 3 min walk \- 0.2 miles - Wiener Stadthalle \- 6 min walk \- 0.4 miles - Raimund Theater \- 8 min walk \- 0.4 miles - Lugner City \- 8 min walk \- 0.4 miles - Naschmarkt \- 5 min drive \- 1.4 miles #### Getting around - Vienna (XWW-Vienna West Train Station) - 2 min walk - Vienna West U-Bahn - 3 min walk - Vienna International Airport (VIE) - 30 min drive #### Restaurants - ‪Café Westend - ‬5 min walk - ‪Burger King - ‬5 min walk - ‪Schnellimbiss Europaplatz - ‬3 min walk - ‪Starbucks - ‬1 min walk - ‪McDonald's - ‬3 min walk ## About this property ### Hotel Mercure Wien Westbahnhof Upscale hotel near Mariahilfer Street At Hotel Mercure Wien Westbahnhof, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site restaurant, Westside, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre. You'll also enjoy perks such as: - Buffet breakfast (surcharge), self-parking (surcharge) and express check-out - Express check-in, meeting rooms and free newspapers - A lift, a front desk safe and a banquet hall Room features All 252 rooms boast comforts such as free WiFi and safes. More amenities include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and hairdryers - Flat-screen TVs with satellite channels - Wardrobes/cupboards, free infant beds and heating ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests. ## Similar properties ![Family Suite | Living area | 25-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/2000000/1150000/1141800/1141749/464ffc4b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Westbahn Rudolfsheim-Fünfhaus - Pet-friendly - Free WiFi - Breakfast available - Parking available 8.2 Very good 560 reviews £57 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=1141749&PinnedHotelID=1141749&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/550000/548900/548851/e1f9e9ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### IntercityHotel Wien Neubau - 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Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Westside - Westside ### Family friendly - In-room cot - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 2,799 square feet of conference space - 24-hour business centre - Meeting rooms ### Outdoors - Vegetable garden ### Accessibility - Lift ### More - 2 buildings - 8 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1989 - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Humane treatment of captive wild animals - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Limited room service ### More - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Heating - Iron/ironing board on request - LED lighting - Phone - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11:30 PM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 15 per pet, per day Welcoming dogs only ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 25 per person - Covered self-parking fee: EUR 25 per day - Pet fee: EUR 15 per pet, per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars. ### Property is also known as Hotel Mercure Westbahnhof Hotel Mercure Westbahnhof Wien Hotel Mercure Wien Hotel Mercure Wien Westbahnhof Hotel Mercure Wien Westbahnhof Vienna Mercure Wien Westbahnhof Mercure Wien Westbahnhof Vienna Wien Hotel Mercure Wien Hotel Mercure Westbahnhof Wien Westbahnhof Hotel Mercure Mercure Hotel Vienna Mercure Wien Westbahnhof Hotel Mercure Wien Westbahnhof Hotel Hotel Mercure Wien Westbahnhof Vienna Hotel Mercure Wien Westbahnhof Hotel Vienna ## Frequently asked questions ### Is Hotel Mercure Wien Westbahnhof pet-friendly? ### How much does it cost to stay at Hotel Mercure Wien Westbahnhof? ### How much is parking at Hotel Mercure Wien Westbahnhof? ### What time is check-in at Hotel Mercure Wien Westbahnhof? ### What time is check-out at Hotel Mercure Wien Westbahnhof? ### Where is Hotel Mercure Wien Westbahnhof located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Mercure Wien Westbahnhof Reviews ## Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 230 8 - Good 433 6 - Okay 182 4 - Poor 47 2 - Terrible 22 ### 8.2/10 Cleanliness ### 8.0/10 Staff & service ### 7.2/10 Amenities ### 7.6/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Steven 4 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Was very nice and the staff were very friendly. Would stay here again! ##### Steven Stayed 1 night in Jul 2025 ### 8/10 Good #### Adi 9 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was the perfect location for our stay in Vienna! ##### Adi Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Louise 7 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location close to the station. Comfy beds ##### Louise Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Rashid 2 Sept 2025 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities Location is good. Property rooms are old and need renovation. Bed mattress old or low quality. Expensive for the quality. ##### Rashid Stayed 2 nights in Aug 2025 ### 8/10 Good #### Lewis 5 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Get what you pay for. A little dated, basic rooms but that’s why it’s the price it is. 5 minute walk to Westbahnhof station, and then 10 minutes on the metro to the city centre. Simple. ##### Lewis Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### KURATA 3 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities Good location, reasonable price, good hospitality ##### KURATA Stayed 3 nights in Feb 2025 ### 8/10 Good #### Daniel 5 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great but... Location is great, and the hotel is very nice. I ordered a solo room, and as expected, it was smsll but very comfortable. I do have one issue, and I don't know if it is a solo room ghong, but the only free outlet to charge my phone was in the bathroom. All other outlets had lamps plugged into them, so I could eather charhd my phone in bsthroom, or, if I wanted to charge it by the bed, disconnect the reading lamp. While this hotel is bery good, I would suggest splurging on a double room even if you are traveling solo. ##### Daniel Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Elliot 29 May 2025 Liked: Cleanliness Very simple stay - wasn’t made clear that we would be in the basic rooms on Expedia’s site. This isn’t the hotel’s fault. Very clean and great breakfast. Shame that the bar area closed quite early so were unable to get a hot drink after 11pm. ##### Elliot Stayed 2 nights in May 2025 ### 8/10 Good #### Miriam 18 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location, great transport links to all attractions. Hotel was pleasant with helpful staff. We would happily stay here again for a short weekend break. ##### Miriam Stayed 4 nights in Nov 2024 ### 8/10 Good #### TOSHIKO 21 May 2025 Liked: Cleanliness, property conditions & facilities I was glad that I was upgraded to a new room. The breakfast was very satisfying and had a wide variety of options. They also looked after my luggage. However, there was a line at the check-in counter and I had to wait quite a while. ##### TOSHIKO Stayed 3 nights in May 2025 ### 10/10 Excellent #### John 5 Apr 2024 Liked: Staff & service, property conditions & facilities Great place to stay close to the train station. ##### John Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Claudia 3 Jun 2024 Liked: Staff & service Disliked: Property conditions & facilities Great location ##### Claudia Stayed 2 nights in May 2024 ### 2/10 Terrible #### Ahmed 16 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Staff are weak in English, bad Breakfast, old furniture ##### Ahmed Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Chris 30 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities I was particularly impressed by the outstanding breakfasts provided. ##### Chris Stayed 4 nights in Jun 2023 ### 10/10 Excellent #### Verified traveller 3 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect quick stay near Schonbrunn Conveniently located hotel, clean and comfortable room, and very friendly and helpful concierge/front desk staff. ##### Verified traveller Stayed 1 night in Jun 2023 ### 6/10 Okay #### Naresh 26 Apr 2025 Liked: Cleanliness, staff & service, amenities Hotel was goid at ground level but rooms are small. Eventhough I had opted for an upgrade room was smaller than the regular rooms at other hotels. Area is not great although public transport is good. I dodnt feel generally comfortable in this area as I experienced staring locals in this neighborhood. ##### Naresh Stayed 2 nights in Apr 2025 ### 8/10 Good #### yousef 26 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### clean and comfortable I enjoyed staying at this hotel ##### yousef Stayed 2 nights in Aug 2023 ### 8/10 Good #### Ann Michelle 21 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Liked everything about the property with the exception of the length of time it took for someone to man the bar ##### Ann Michelle Stayed 4 nights in Feb 2025 ### 8/10 Good #### Lesley 25 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location. Great value for money. Only downside is that room needed airing on arrival as smelt of smoke. ##### Lesley Stayed 2 nights in Feb 2024 ### 6/10 Okay #### Martijn 7 Jan 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Good location but facilities are worn down. Room had locked fridge and no watercooker... ##### Martijn Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Rhoda 23 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastic ##### Rhoda Stayed 2 nights in Aug 2024 ### 8/10 Good #### Fred 3 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good price quality. Extreme good breakfast ##### Fred Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Brian 27 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel with a friendly helpful staff. We stayed here over 20 years ago and decided to book again as part of the final leg of our Vienna visit. The place has changed a lot with a lovely new lobby and an exceptionally good restaurant which we tried. ##### Brian Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Khurram 18 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is all good and comfortable I like it ##### Khurram Stayed 1 night in Feb 2023 ### 8/10 Good #### Gurmeet 18 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was very good. 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