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Overview of Hotel Mercure Wien Westbahnhof

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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
UNESCO Sustainable Property

Hotel Mercure Wien Westbahnhof

4 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Spa
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationMariahilfer Street4 min walk
    Popular LocationWiener Stadthalle8 min walk
    Popular LocationLugner City9 min walk
    AirportVienna (VIE-Vienna Intl.)21 min drive

Choose dates to view prices

Standard Room, 1 Single Bed

3.5/5 guest room rating
  • 129 sq ft
  • Sleeps 1
  • 1 Single Bed

Standard Double Room, 2 Single Beds

4.6/5 guest room rating
  • 215 sq ft
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Double Bed

4.1/5 guest room rating
  • 215 sq ft
  • Sleeps 2
  • 2 Single Beds

Privilege, Room, 1 Double Bed

4.3/5 guest room rating
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Suite, 1 Double Bed with Sofa bed

No guest room rating
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

About this area


Located in Vienna's Rudolfsheim-Funfhaus neighbourhood, Hotel Mercure Wien Westbahnhof is in the city centre and near a metro station. Hofburg Imperial Palace and Albertina are cultural highlights, and some of the area's notable landmarks include Vienna State Opera and Schoenbrunn Palace. Museum of Natural History and Schoenbrunn Zoo are not to be missed. Guests appreciate the hotel's convenience for public transportation: West U-Bahn is 3 minutes on foot and Burggasse-Stadthalle U-Bahn is 9 minutes.
Popular Location

What's nearby

  • Mariahilfer Street - 4 min walk
  • Wiener Stadthalle - 8 min walk
  • Lugner City - 9 min walk
  • Museum of Natural History - 9 min drive
  • Kunsthistorisches Museum - 12 min drive

Getting around

  • Vienna (XWW-Vienna West Train Station) - 2 min walk
  • West U-Bahn - 3 min walk
  • Vienna International Airport (VIE) - 21 min drive


  • Starbucks - 4 min walk
  • Café Amadeus - 4 min walk
  • Pescaria Konoba - 4 min walk
  • Galaxie - 4 min walk
  • Café Westend - 5 min walk

About this property

Hotel Mercure Wien Westbahnhof

Eco-friendly Vienna hotel in Rudolfsheim-Funfhaus, walk to Wiener Stadthalle
A restaurant, a bar/lounge and a coffee shop/café are available at this hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a 24-hour business centre are on-site. All 252 rooms offer free WiFi, room service and flat-screen TVs with satellite channels. Guests will also find coffee makers, hairdryers and safes.
Hotel Mercure Wien Westbahnhof offers 252 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 20 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Sauna

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Snack bar/deli


  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Bulgarian
  • Croatian
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Romanian
  • Spanish
  • Turkish

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space (2799 square feet)

Room amenities


  • Bed sheets


  • Free toiletries
  • Hairdryer
  • Towels


  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker


  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

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Check-in from 3 PM - 11:30 PM
Express check-in
Minimum check-in age - 18


Check-out before 11:30 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk


Pets are allowed for an extra charge of EUR 10 per pet, per day
Dogs only

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for EUR 25.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Westbahnhof
Hotel Mercure Westbahnhof Wien
Hotel Mercure Wien
Hotel Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Vienna
Mercure Wien Westbahnhof
Mercure Wien Westbahnhof Vienna
Wien Hotel Mercure
Wien Hotel Mercure Westbahnhof
Wien Westbahnhof Hotel Mercure
Mercure Hotel Vienna
Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Hotel
Hotel Mercure Wien Westbahnhof Vienna
Hotel Mercure Wien Westbahnhof Hotel Vienna

Frequently asked questions

Can I cancel my reservation for free at Hotel Mercure Wien Westbahnhof and receive a full refund?
Yes, Hotel Mercure Wien Westbahnhof offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Mercure Wien Westbahnhof cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Mercure Wien Westbahnhof?
As of 20 Apr 2021, prices found for a 1-night stay for 2 adults at Hotel Mercure Wien Westbahnhof on 5 May 2021 start from £72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Mercure Wien Westbahnhof pet-friendly?
Yes, dogs are allowed at this property. There's a fee of EUR 10 per pet, per day.
How much is parking at Hotel Mercure Wien Westbahnhof?
Self-parking is available for EUR 20 per day.
What time is check-in at Hotel Mercure Wien Westbahnhof?
Check-in is from 3 PM - 11:30 PM.
What time is check-out at Hotel Mercure Wien Westbahnhof?
Checkout is at 11:30 AM.
Where is Hotel Mercure Wien Westbahnhof located?
Located in Rudolfsheim-Funfhaus, this eco-friendly hotel is within a 10-minute walk of Mariahilfer Street and Wiener Stadthalle. Museumsquartier and Leopold Museum are also within 1 mile (2 km). West U-Bahn and Vienna (XWW-Vienna West Train Station) are within a 5-minute walk.

Overall score and ratings



Rating 5 - Excellent. 163 out of 716 reviews
5 - Excellent 23%
Rating 4 - Good. 346 out of 716 reviews
4 - Good 48%
Rating 3 - Okay. 157 out of 716 reviews
3 - Okay 22%
Rating 2 - Poor. 34 out of 716 reviews
2 - Poor 5%
Rating 1 - Terrible. 16 out of 716 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for where I needed to be (i.e. near the Stadthalle). The room had everything I needed. Would recommend for a short business stay.
Stayed 4 nights in Mar 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , good value, great breakfast, xcellent location
Stayed 1 night in Jan 2020

3/5 Okay

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Good location by station but bad housekeeping
Pretty standard hotel by a train station. However, weren't impressed with housekeeping, particularly as the complimentary teas/coffees weren't replaced, and our used mugs were untouched and left by bed etc, and not replaced. The room itself was fine, a bit small for two people and not much of a view but fine to sleep in. I would recommend this hotel for one or two night stays, but not any longer.
Stayed 3 nights in Dec 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

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