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Hotel Kaiserin Elisabeth

4.0 star property
Pet-friendly Vienna hotel connected to a shopping centre, steps from St. Stephen's Cathedral

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Photo gallery for Hotel Kaiserin Elisabeth

Experience the epitome of luxury in our elegant lobby, featuring a grand chandelier, plush armchairs, a majestic fireplace, and ornate portraits.
Relax in comfort with a large bed, nightstand, and desk, set against a herringbone-patterned floor.
Experience the classic charm of this hotel's traditional entrance, flanked by lush greenery and a distinctive glass canopy.
Relax in style with plush armchairs and a grand fireplace in our elegant lobby.
Experience the grandeur of our lobby, featuring a high ceiling, plush seating, and elegant decor.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
The current price is £154
includes taxes & fees
23 Jul - 24 Jul

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, blackout curtains, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Minibar
Satellite channels
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, blackout curtains, free WiFi

Single Room

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
Minibar
Satellite channels
  • 161 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, blackout curtains, free WiFi

Double Room

9.2 out of 10
Wonderful
(40 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
Minibar
Satellite channels
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Weihburggasse 3, Vienna, Vienna, 1010

What's nearby

  • Stephansplatz - 1 min walk - 0.0 miles
  • St. Stephen's Cathedral - 2 min walk - 0.1 miles
  • Hofburg Imperial Palace - 5 min walk - 0.3 miles
  • Albertina - 5 min walk - 0.3 miles
  • Vienna State Opera - 8 min walk - 0.5 miles

Getting around

  • Stephansplatz U-Bahn - 3 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪Aida - ‬2 min walk
  • ‪Kurkonditorei Oberlaa - ‬2 min walk
  • ‪Zum weißen Rauchfangkehrer - ‬1 min walk
  • ‪Rinderwahn - ‬1 min walk
  • ‪Loos-Bar - ‬1 min walk

About this property

Hotel Kaiserin Elisabeth

Upscale hotel near St. Stephen's Cathedral
Located close to Albertina and Hofburg Imperial Palace, Hotel Kaiserin Elisabeth provides an art gallery on-site, a shopping centre on-site and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and airport pick-up service (surcharge)
  • Coffee/tea in reception, a gift shop and a front desk safe
  • Multilingual staff, a porter/bellboy and 1 meeting room
  • Guest reviews speak highly of the central location, helpful staff and first-rate property condition
Room features
All 63 rooms include comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and minibars. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
More amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and phones

Languages

English, Finnish, French, German, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 34 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Parking on site (EUR 34 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 29 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 80.0 per night.
Cots (infant beds) are available for EUR 15 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 29 per person
  • Airport shuttle fee: EUR 55 per vehicle (maximum occupancy 4)
  • Self-parking fee: EUR 34 per day
  • Nearby parking fee: EUR 34 per day(1312 ft away; open 24 hours)
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Top Ccl
Top Ccl Kaiserin Elisabeth
Top Ccl Kaiserin Elisabeth Hotel
Top Ccl Kaiserin Elisabeth Hotel Vienna
Top Ccl Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth
Kaiserin Elisabeth Vienna
Kaiserin Elisabeth
Hotel Kaiserin Elisabeth Hotel
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Hotel Vienna

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Hotel Kaiserin Elisabeth Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 739 out of 1004 reviews
Rating 8 - Good. 222 out of 1004 reviews
Rating 6 - Okay. 29 out of 1004 reviews
Rating 4 - Poor. 6 out of 1004 reviews
Rating 2 - Terrible. 8 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Malgorzata

Liked: Cleanliness, amenities, property conditions & facilities
Very elegant hotel. Clean, excellent location and beautiful breakfast.
Stayed 3 nights in Jun 2025

10/10 Excellent

Emilia

Liked: Cleanliness, property conditions & facilities
Great hotel and very good staff. Convenient location. Happy to be there. Definitely recommend to friends.
Stayed 4 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Kaiserin Elisabeth was friendly, knowledgeable and kind. The hotel’s location is great, walkable to restaurants, transportation, shopping, and tourist areas. Highly recommend.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kazuo

Liked: Cleanliness, staff & service, property conditions & facilities
It is very convenient and a good hotel, especially for senior like us.
Stayed 6 nights in May 2025

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous hotel in the heart of Vienna. We were truly blown away by the location and by how clean the rooms were! Housekeeping was phenomenal and this hotel was spotless. Highly recommend!
Stayed 4 nights in Jun 2025

10/10 Excellent

Nahda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is 10/10. Staff 10/10. Property elegant. They make it so easy to enjoy stay. Loved!
Stayed 1 night in Jun 2025

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Will definitely return
Stayed 3 nights in Mar 2025

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
700 years old building, 200 years old hotel, middle of the town location, red tapestry, warm, welcoming staff, the best coffee in the world and the smell of elegance.
Stayed 2 nights in May 2025

10/10 Excellent

Dana C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, hidden gem of Vienna. Historical building, upgraded to standards. The staff is amazing, made our stay very pleasant and comfortable. Thank you, Hotel Staff, and friends drivers, Maritza and Mariko.
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and location of this hotel are highlights. Everything is close by and walkable. I highly recommend this hotel!
Stayed 2 nights in Apr 2025

10/10 Excellent

Grazyna

Liked: Amenities
"Excellent" is self-explanatory.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nahda

Liked: Cleanliness, amenities, property conditions & facilities
Love love love ! Everything from location to front desk employees and dining and cleanliness. Would recommend always! Would be nice to have a kettle for tea and coffee in room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Bibiana

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this Hotel. It’s centrally located, the staff is friendly, helpful and very welcoming. The rooms are clean as well as the bathrooms. The morning breakfast is excellent.
Stayed 4 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Right next to the Ringstrasse, easy walk to the metro, the Opera, the shops and dining. Wonderful breakfast. Very helpful staff. Maybe the cleanest hotel I have ever stayed in. Lovely room and linens. High quality boutique hotel with a personal touch.
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, the front desk was very helpful for all my needs.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Great—would definitely stay here again!
Stayed 8 nights in Oct 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Everything about this property is good. Excellent location.Very helpfull staff. Tasty breakfast. My only criticism is that tea & coffee making facilities are not available in the standard rooms.
Stayed 4 nights in May 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RECOMMEND!
Stayed 2 nights in May 2025

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in everything.
Stayed 3 nights in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has all the charm and class of old Vienna. My single room was functional and classy with a large bathroom. The bed was comfortable, and it was all very quiet. Breakfast was tasty and generous. Every staff member was friendly and helpful, and I had pleasant, fun conversations with several of them over the course of my stay. The hotel is perfectly located, near Stephansplatz, the U-Bahn, and many restaurants. It is a pleasant 15-20-minute walk to the MuseumQuartier and about 25 minutes by Uber/Taxi to the airport.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome historic hotel in the best shopping historical area.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. It was everything I wanted for the trip and some more. The location couldn’t be better. The hotel is so pretty and clean. I will definitely go there again and again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Andre

Great location
Stayed 6 nights in Nov 2024

10/10 Excellent

Maria Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
What a nice place to be!
Stayed 2 nights in Dec 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location.
Stayed 2 nights in Sep 2024