Hotel Caroline

Photo gallery for Hotel Caroline

Primary image
Balcony
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Hotel Caroline

Hotel Caroline

3.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Gudrunstraße 138, 1100 Wien, Vienna, Vienna, 1100

Explore the area

  • AirportVienna (VIE-Vienna Intl.)15 min drive

Choose dates to view prices

About this area

Vienna

Hotel Caroline is located in Favoriten, a neighbourhood in Vienna, and is near a metro station. Notable landmarks in the area include Vienna State Opera and Schoenbrunn Palace. House of Music Museum and Museum of Natural History are also worth visiting.

Getting around

  • Keplerplatz U-Bahn - 5 min walk
  • Wien Central Station - 12 min walk
  • Vienna International Airport (VIE) - 15 min drive

Restaurants

  • Gavaz - 3 min walk
  • Big Burgerry - 3 min walk
  • Željo - 5 min walk
  • La Koliba - 5 min walk
  • Bijou - 5 min walk

About this property

Hotel Caroline

3-star Vienna hotel in Favoriten with fitness centre
A fitness centre, a sauna and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Hotel Caroline offers 76 air-conditioned accommodations with minibars and a safe. This Vienna hotel provides complimentary wireless Internet access. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a sauna and a fitness centre.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: EUR 9.50 per person

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 18.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: EUR 9.50 per person (approximately)
  • Self-parking fee: EUR 15 per night
  • Rollaway bed fee: EUR 18.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Property is also known as

Caroline Vienna
Hotel Caroline
Hotel Caroline Vienna
Hotel Caroline Hotel
Hotel Caroline Vienna
Hotel Caroline Hotel Vienna

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 530 out of 984 reviews
5 - Excellent 54%
Rating 4 - Good. 379 out of 984 reviews
4 - Good 39%
Rating 3 - Okay. 62 out of 984 reviews
3 - Okay 6%
Rating 2 - Poor. 8 out of 984 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 984 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's renovated, in very good shape, very clean; helpful and accommodating front desk. Quiet enough in the back. However I did not see air-conditioning, just a fan.
Stayed 1 night in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, great bathroom and wifi!
Stayed 1 night in Jul 2022

2/5 Poor

Travelled with family
Disliked: Property conditions & facilities
The rooms do not look like the pictures. The air conditioning never worked in the room. Did discuss it with staff but did not care. The included breakfast was very good.
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy checkin with a friendly member of staff. Loved our roomy room and the location, very handy for the underground. Got everywhere very quickly. Also we were given a restaurant recommendation a 10 min walk from the hotel which was great. Will be recommending to our friends who are coming to Vienna next year.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main man on reception, Marios, was exceptionally friendly and helpful. I would stay here again just based on his service alone. The room itself was nothing special, but had all you'd really need for a short stay: a bed, a bathroom, a sofa, and a fridge as well as a TV too. It was clean and there was nothing to complain about. The tram interchange directly opposite was not a noise issue, however if you want to sleep with the windows open, it certainly would be. The area around the hotel isn't the greatest, though not awful. Between the hotel and the closest U-Bahn station, Keplerplatz, you must walk past a church and small park. Literally every single hour of every day, there are gangs of people hanging around the church being loud, drinking, littering, throwing cans around etc. Our earliest venture past was before 8am, and our latest was after midnight. Both times, and all in-between, these gangs were there.
Stayed 3 nights in May 2022