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Hotel Bristol, a Luxury Collection Hotel, Vienna

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1 bedroom, premium bedding, down duvets, pillow-top beds
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1 bedroom, premium bedding, down duvets, pillow-top beds
1 bedroom, premium bedding, down duvets, pillow-top beds

Overview of Hotel Bristol, a Luxury Collection Hotel, Vienna

Hotel Bristol, a Luxury Collection Hotel, Vienna

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Kaerntner Ring 1, Vienna, Vienna, 1010

Explore the area

  • Popular LocationVienna State Opera2 min walk
  • Popular LocationSt. Stephen's Cathedral9 min walk
  • Popular LocationHofburg Imperial Palace11 min walk
  • AirportVienna (VIE-Vienna Intl.)27 min drive

Choose dates to view prices

About this area

Vienna

Located in Innere Stadt neighbourhood, Hotel Bristol, a Luxury Collection Hotel, Vienna is connected to a shopping centre. Vienna State Opera and House of Music Museum are cultural highlights, and some of the area's notable landmarks include Spanish Riding School and Hofburg Imperial Palace. Looking to enjoy an event or a game while in town? See what's happening at Wiener Stadthalle or Ernst Happel Stadium. Spend some time exploring the area's activities, including golfing and segway rentals/tours. Guests love the hotel's location for the sightseeing.
Visit our Vienna travel guideOpens in a new window
Map

What's nearby

  • Ringstrassen Galerien - 2 min walk
  • Vienna State Opera - 2 min walk
  • House of Music Museum - 5 min walk
  • St. Stephen's Cathedral - 9 min walk
  • Hofburg Imperial Palace - 11 min walk

Getting around

  • Karlsplatz U-Bahn - 4 min walk
  • Wien Mitte Station - 18 min walk
  • Vienna International Airport (VIE) - 26 min drive

Restaurants

  • Nihon Bashi - 2 min walk
  • Veggiezz - 3 min walk
  • Vietthao - 3 min walk
  • Tenmaya - 3 min walk
  • Vapiano – Moulin Rouge - 3 min walk

About this property

Hotel Bristol, a Luxury Collection Hotel, Vienna

Luxury hotel connected to a shopping centre in Vienna with 24-hour fitness
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Hotel Bristol, a Luxury Collection Hotel, Vienna offers 150 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
On-site PCR COVID-19 testing is available for a EUR 89 on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is available for a EUR 39 fee; reservations required for on-site testing
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (EUR 19 per 24-hour period)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (EUR 42 per day)
  • Off-site parking available (EUR 42 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 38 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Bike tour information
  • Bike parking
  • Private picnics
  • Shopping

Family friendly

  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4079 square feet of space)
  • Meeting rooms - 6

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • 32-inch LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Local maps
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 65 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for EUR 77.0 per night.
Cots (infant beds) are available for EUR 77.0 per night

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 38 per person (approximately)
  • Fee for in-room wired Internet: EUR 19 per 24-hour period (rates may vary)
  • Airport shuttle fee: EUR 60 per vehicle (one way)
  • Valet parking fee: EUR 42 per day
  • Nearby parking fee: EUR 42 per day
  • Pet fee: EUR 65 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 77.0 per night
  • Rollaway bed fee: EUR 77.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars, and is displayed on this page as 5 stars.

Property is also known as

Bristol Luxury Collection
Bristol Luxury Collection Vienna
Hotel Bristol
Hotel Bristol Luxury Collection Hotel
Hotel Bristol Luxury Collection Hotel Vienna
Hotel Bristol a Luxury Collection Hotel
Hotel Bristol, a Luxury Collection Hotel, Vienna Hotel
Hotel Bristol, a Luxury Collection Hotel, Vienna Vienna
Hotel Bristol, a Luxury Collection Hotel, Vienna Hotel Vienna

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 416 out of 602 reviews
5 - Excellent 69%
Rating 4 - Good. 131 out of 602 reviews
4 - Good 22%
Rating 3 - Okay. 33 out of 602 reviews
3 - Okay 5%
Rating 2 - Poor. 13 out of 602 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 602 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.4/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect choice for Vienna is the grand Hotel Bristol. Ideally located along the Ringstrasse, the Bristol is situated within east walking distance of Vienna’s major attractions. Old-school charm, great food and exemplary service makes the Bristol the place to stay in Vienna.
Stayed 3 nights in Jun 2022

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Upon arrival I discovered that I’d been assigned the least desirable room in the house: small, dark, on the mezzanine floor and across from the service elevator. When I requested a change I was treated with disdain and was only moved to a nicer room on the 3rd floor when I mentioned a review I’d be posting online. My booking was made in advance. A classic room does not mean a dungeon. Expedia should push for better rooms for its customers.
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel in the hard of Vienna, excellent staff.
Stayed 6 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel. It's very luxurious and the staff is friendly.
Stayed 7 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is simply a great old hotel, full of historic charm.
Stayed 2 nights in Mar 2022