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elaya hotel vienna city west, Trademark by Wyndham

4.0 star property
Vienna's upscale retreat puts travelers steps from the State Opera and vibrant Naschmarkt, where morning coffee transitions seamlessly into city exploration

Choose dates to view prices

Elaya Hotel Vienna City West offers a refined stay near Vienna's cultural landmarks. Guests can relax in the garden, enjoy the terrace, or borrow bikes to explore Naschmarkt. The hotel provides WiFi and a computer station for planning daily adventures.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
The current price is £66
includes taxes & fees
28 Jun - 29 Jun

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | Minibar, in-room safe, desk, blackout curtains

Standard Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Standard Double Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, 1 Double Bed with Sofa bed

Standard Triple Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout curtains

Standard Triple Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout curtains

Family Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Superior Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Located in Mariahilf, a neighbourhood in Vienna, elaya hotel vienna city west, Trademark by Wyndham is in the entertainment district and near a metro station. Vienna State Opera and Belvedere are cultural highlights, and some of the area's notable landmarks include Schönbrunn Palace and Hofburg Imperial Palace. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium. Visit our Vienna travel guide
Map
Webgasse 23, Vienna, Vienna, 1060

What's nearby

  • Mariahilfer Street
    Mariahilfer Street
    3 min walk - 0.2 miles
  • Haus des Meeres in Wien, Österreich, Europa
    Haus des Meeres
    9 min walk - 0.5 miles
  • Vienna_Naschmarkt_6070519-6953
    Naschmarkt
    14 min walk - 0.8 miles
  • Vienna_WienerStadthalle_6270317-7835
    Wiener Stadthalle
    16 min walk - 0.9 miles
  • Raimund Theater
    8 min walk - 0.5 miles

Getting around

  • Zieglergasse U-Bahn
    5 min walk
  • Vienna (XWW-Vienna West Train Station)
    10 min walk
  • Vienna International Airport (VIE)
    36 min drive

Restaurants

  • Otto Yami
    4 min walk
  • Peti Pari
    5 min walk
  • Café Jelinek
    5 min walk
  • Rani
    3 min walk
  • Gastwirtschaft Steman
    5 min walk

About this property

elaya hotel vienna city west, Trademark by Wyndham

  • Upscale hotel near Mariahilfer Street
  • Close to Naschmarkt and Wiener Stadthalle, elaya hotel vienna city west, Trademark by Wyndham provides a terrace, a garden and more. Stay connected with free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), free bike hire and self-parking (surcharge)
    • A round-trip airport shuttle (surcharge), a lift and a 24-hour front desk
    • A computer station, luggage storage and smoke-free property
  • Room features
  • All 93 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • Extra amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with baths or showers and free toiletries
    • Heating, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 19 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 per person
  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 100% renewable energy
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Airport shuttle fee: EUR 50.00 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: EUR 19.00 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is elaya hotel vienna city west, Trademark by Wyndham pet-friendly?

Yes, elaya hotel vienna city west, Trademark by Wyndham allows pets (limit 1 total). Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at elaya hotel vienna city west, Trademark by Wyndham?

As of 15 Jun 2026, prices found for a 1-night stay for 2 adults at elaya hotel vienna city west, Trademark by Wyndham on 28 Jun 2026 start from £66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at elaya hotel vienna city west, Trademark by Wyndham?

Self-parking is available for EUR 19.00 per night. Limited spots are available.

What time is check-in at elaya hotel vienna city west, Trademark by Wyndham?

Check-in start time: 3:30 PM; check-in end time: anytime.

What time is check-out at elaya hotel vienna city west, Trademark by Wyndham?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does elaya hotel vienna city west, Trademark by Wyndham provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50.00 per vehicle applies.

Where is elaya hotel vienna city west, Trademark by Wyndham located?

Located in Mariahilf, this hotel is within a 15-minute walk of Mariahilfer Street and Naschmarkt. Wiener Stadthalle and MuseumsQuartier are also within 1 mile (2 km). Zieglergasse U-Bahn is only a 5-minute walk and Kaiserstraße Tram Stop is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

elaya hotel vienna city west, Trademark by Wyndham Reviews

8.2

Very good

8.4

Cleanliness

8.6

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 196 out of 563 reviews
Rating 8 - Good. 259 out of 563 reviews
Rating 6 - Okay. 79 out of 563 reviews
Rating 4 - Poor. 19 out of 563 reviews
Rating 2 - Terrible. 10 out of 563 reviews

Reviews

Verified

8/10 Good

isabel

Liked: Cleanliness, staff & service
I was surprised, this is a windham hotel not in a very good shape. Dirty old rugs, and the shower with a window panel that all the water was running out of the bath. and the small refrigerator was not working. The staff in the reception, not very enthusiastic, Only the morning that we were leaving, was a gentleman that looks a little bit more professional. The location was not bad, 10 minutes walking to the metro. We didn’t get breakfast there, a little bit expensive. This is really an under average hotel
Stayed 3 nights in May 2026
Verified

8/10 Good

Maralisa

Excellent location, close to 2 train lines and Mariahilfe street.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

ladimer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great area and excellent service
Stayed 7 nights in Sep 2025
Verified

8/10 Good

kegham

Liked: Cleanliness, amenities, property conditions & facilities
Generally clean, amenities and responsive staff
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Satvinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
service and location was very good
Stayed 1 night in May 2025
Verified

8/10 Good

Soner

Liked: Cleanliness, staff & service
Good location. Easy to access.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

YUKA

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable. Access to the city was easy, and the staff were very friendly. Mr. Email at the reception was especially helpful and gave me sightseeing advice, making my stay in Vienna enjoyable. Thank you very much.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, amenities, property conditions & facilities
It was a great hotel,the room was very clean and the staff was very friendly and kind,and breakfast was great too,and it was close near the shopping street Mariahilfer Straße,thank you very much,I recommended it to everyone,when I'm back in Austria again I will definitely book it again With kind regards Jan van Beek
Stayed 7 nights in Oct 2025
Verified

8/10 Good

Martina

Liked: Cleanliness
Location was 10/10.The breakfast was a OK. Rooms carpet had stains that are possibly from bleach or cleaning products. Looked very disgusting. No water in the fridge, nothing but 2 glasses there in fact. It was ok for the 1 night i needed.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Vienna

Great location and very nice and clean room. The continental breakfast was also good with many fresh options.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value! Really well located and easy to get anywhere in the city from the hotel. The bed was comfy and the AC worked really well to keep the room cool. My only complaint would be that the carpet in my room was pretty gross and stained all over.
Stayed 9 nights in May 2025
Verified

8/10 Good

A G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Good experience during check in and check out; The pillow was too flat and not supportive. The breakfast selection was limited, and the bread was very hard and seemed to be from previous days.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel option for those looking to save money. The room was simple, but clean. The bathroom had a full tub and the beds were comfortable. The add-on breakfast was very good and a cheaper option than most area cafes. It was nice to start the day with a large meal that lasted us until dinner time. The hotel is located two blocks away from the Mariahil Strasse shopping street, so there are tons of restaurants to chose from for dinner. It's also just two blocks to the nearest subway stop and then just two stops from the center of town. Super convenient for sightseeing. I would recommend this hotel to budget conscious tourists.
Stayed 6 nights in Jul 2025
Verified

4/10 Poor

Marina

Liked: Cleanliness
Disliked: Staff & service
The rooms are modern and very clean. However, service was almost non-existent. Staff constantly sitting in the courtyard smoking rather than assisting guests. Coffee station in the foyer out of order and judging from the sign, it has been non functional for a long time.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Theodore

Liked: Cleanliness
Disliked: Staff & service
This place was average in all respects. Clean enough, but stains on the carpet and scuffed up walls, places where a picture had obviously fallen Etc. Nothing to turn me away but was obviously steadily declining from neglect over time and lack of upkeep. The room was ok, bathroom was cramped but the room itself was larger than you’d expect from an eu hotel. There was only one English channel on the tv - sky news, but you’re not coming to Vienna to watch tv. I paid for breakfast included and when checking in they said as much, but the next morning I was not on the list and had to pay for a dismal breakfast. Save yourself and don’t pay for breakfast here, plenty of cafes within a few blocks that have much better food. I disputed this charge when checking out and the clerk was very uncooperative. Left a very bad impression as I checked out, this review would probably have been a lot better if they’d waived the charges. Location is ok, there are restaurants and cafes around, and a main shopping street a couple blocks up you can follow to the main tourist area, about a 25 minute walk. Overall this is a passable hotel at an ok price, but I’d expected a bit better.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Ka Fung

Liked: Staff & service, amenities
Our superior bedroom had hugh bed and very comfortable to sleep on. Quiet location and local supermarket "Billa" is within 5 minutes walk. Walking distance to underground. But the room carpet is disgusting with lots of stain and greasy around dressing table. Luckily I bought a pair fitflop to walk around. The shower head is broken, riser can't adjust the height. The most disappointed is breakfast bar. We had Sunday leftover fresh fruit because pineapple and apple turned brown. Cucumber was dry. Not enough mini bread or crossiants but the waitress was friendly and helpful. She told the kitchen staff and cooked more at 9:30am. All the cakes were dry on Monday and Tuesday. Wednesday served the same food but more quantity because they had a large group came in. Definite not worth £16 breakfast. We felt they are on tight budget and not many option to choose. Only served 1 choice of slice bread. Not fresh juice, they are cheap squash. All cakes are not honemade. No English tea in restaurant, no decaffeinated coffee or non dairy milk option. No kettle in the bedroom.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Martin

Disliked: Amenities
Good value for money, location, but poor breakfast.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Luminita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few minutes walk to u bahn, very quite area, clean and cozy room
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

devi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Cherrelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in Vienna.
Stayed 14 nights in Oct 2022
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel. If you go to Vienna this is an excellent hotel to stay.
Stayed 4 nights in Sep 2023
Verified

6/10 Okay

Christina

Bad Service

Nothing around
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jilei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the front desk guy in midnight is super nice and supportive
Stayed 1 night in Dec 2024
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Very friendly staff. Fab coffee machine. Bathroom a bit dated however.
Stayed 5 nights in Oct 2022
Verified

2/10 Terrible

Yaniv

Disliked: Property conditions & facilities
The dining room was absolutely unacceptable. There were no vegetables, no cheeses, and the breakfast was not good. I would not recommend it under any circumstances.”
Stayed 4 nights in Sep 2025