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Reviews of Der Wilhelmshof

4 out of 5
Der Wilhelmshof
Kleine Stadtgutgasse 4, Vienna, Vienna

Reviews

9.4

Exceptional

Rating 10 - Excellent. 668 out of 1000 reviews" "
Rating 8 - Good. 302 out of 1000 reviews" "
Rating 6 - Okay. 21 out of 1000 reviews" "
Rating 4 - Poor. 5 out of 1000 reviews" "
Rating 2 - Terrible. 4 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel! The staff were all very pleasant and helpful. The room had everything we needed and we were very pleased with our stay. The hotel is also walkable to many great restaurants.
Stayed 3 nights in Apr 2024

8/10 Good

Nicholas, Bracknell

Travelled with family
Nice quiet location, excellent breakfast but pillows too soft and mattress very firm . Otherwise great value
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael, LosAngeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have made the Wilhelmshof our "go to" spot in Vienna. It is on a quiet street near the Prater which makes transportation into the center very easy. The staff is great and always helpful. The rooms are pleasant to stay in. The outside garden is a bonus in nice weather.
Stayed 1 night in Feb 2024
Response from Your Wilhelmshof Team on 29 Feb 2024
Dear Michael, thank you for your review. We're delighted to hear that the Wilhelmshof has become your preferred spot in Vienna. It's wonderful that you appreciate our convenient location near the Prater and our helpful staff. Furthermore, we are glad that you felt comfortable in our unique rooms. We also agree that our garden is a great bonus, especially in sunny weather. We look forward to welcoming you back soon!Best regards,Your Wilhelmshof Team

10/10 Excellent

Alexander, Mercer Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nicely appointed hotel (used to be a residential building). Spacious rooms, comfortable beds and linens. Artwork! A working fridge! Everyone in the hotel is extremely nice and helpful. Breakfast has met and exceeded all our expectations! A must visit cozy place in a convenient location.
Stayed 3 nights in Jan 2024
Response from Your Wilhelmshof Team on 29 Feb 2024
Dear Alexander,Thank you for your glowing review! We are delighted to hear that you enjoyed your stay at our ARThotel and that our spacious rooms with their comfortable beds, and unique artwork met your expectations. We are thrilled that you found our staff extremely nice and helpful, and that our breakfast exceeded your expectations. It is wonderful to know that you found our hotel to be a cozy must-visit place in a convenient location. We hope to welcome you back soon for another enjoyable stay in our ARThotel!Kind regards,Your Wilhelmshof Team

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! We will be back when visiting Vienna again. First of all the staff was so accommodating - we were able to store our luggage here while traveling to Poland. We returned late in the evening and the staff was so helpful. Ted even came up to assist us with operating the TV. The rooms are clean, and the bed so comfortable the best sleep we had while in Austria/Poland. The hotel is easy from the subway, and easy to get around to all the tourist spots. Breakfast was bountiful each morning. We had drinks at the bar one evening and enjoyed the quiet atmosphere from our whirlwind day. I really can't say enough about this hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

sebastien

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was super clean and large. The breakfast was amazing and they had a great hot wine in the evening. It’s near from the public transportation. The staff was great and helpful.
Stayed 3 nights in Dec 2023

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

miranda Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Property itself was lovely and well maintained. Room was incredibly hot and we had to open windows and turn off heating completely despite it being zero degrees outside. Had an issue with bedding which never got resolved so had terrible 2 nights sleep. Super king size bed with only 2 single duvets. Requested a large duvet to fit bed properly, told not available, so housekeeping just put a large single sheet across bed with a blanket, and neither fitted bed properly so feet stick out the end and got wrapped around. Complained again and requested a king size duvet, and we were told not available from laundry so they made bed up with 2 overlapping sheets this time, which still was not appropriate and awful sleep. Complained to manager on checking out who did not seem to understand problem and unsympathetic for poor sleep due to inadequate bedding and no compensation offered. Disappointing outcome to an otherwise very good hotel in excellent location to transport routes.
Stayed 2 nights in Dec 2023

10/10 Excellent

Maria Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is cozy,quiet,beautiful,the staff is more than helpful and very friendly.Is a very very clean hotel with place to leave your lugage and enjoy a tea cup if u arrive early or u have a late departure.Easy to work your way around the city using Metro station found at 250 meters walk from the hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Vienna Christmas Market
Hotel was in great location,staff were friendly and helpful 5 minutes from transport hub,giving easy access to all of Vienna The famous Vienna Wheel was just behind the hub in Prater Park
Stayed 4 nights in Nov 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING EXPERIENCE! We recommend Der Whilhemshof wholeheartedly! It was our 1st time visiting Vienna and this hotel exceeded exemplary standards. The staff was always smiling and welcoming, providing toiletries when requested, rooms were exceptionally clean, beds were comfortable, bar service was great and we love that they are a sustainable hotel. Additionally, we love that each floor had a different artwork design. The breakfast was also a plus! So delicious and refreshing. Der Whilhemshof made our stay in Vienna a memorable one. We stayed at other hotels in Prague and Budapest - NOTHING compares to the customer service of the hotel here. Thank you again. We can't wait to visit again.
Stayed 8 nights in Nov 2023

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent and the staff were very friendly and helpful.
Stayed 3 nights in Nov 2023

10/10 Excellent

AARON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bar was not great. Breakfast was good. Beds were ok. Good location.
Stayed 4 nights in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, very clean and comfortable, staff were very helpful and courteous, breakfast choices very good and of good quality
Stayed 4 nights in Nov 2023

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unassuming Hotel, slightly on the outskirts of the main City Centre but 5 mins walk to all the major train, tram and bus stations. Very easy connection straight to the airport for only €3 per passenger. Staff were very friendly and hospitable, breakfast was above average, rooms were clean, large and very comfy. The toilet was on the larger size and a very large walk in shower Would gladly stay here again and you cant ask for more especially at the very affordable pricing. Thank you, Marc

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, conveniently located for site seeing across Vienna. Superb breakfasts & lovely staff. Well appointed rooms & very comfortable beds. The area isn't top notch but we felt perfectly safe. Highly recommend.
Stayed 4 nights in Nov 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience, staff, breakfast, cleanliness, proximity to train station.
Stayed 4 nights in Nov 2023

8/10 Good

Grazielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was great. The hotel was very presentable. We stayed at one of their suites. Good location - walking distance to Prater. the complimentary breakfast was great as well. Only issue was the A/C. Since it was the start of “colder” season we were informed that they switched from centralized A/C to centralized heating. unfortunately, during the weekend we were there, the temperature was quite warm therefore we were left with a muggy room. We were given one small fan to help with the heat
Stayed 2 nights in Oct 2023

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities
Stayed 3 nights in Oct 2023

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's design is beautiful, the staff very nice and the breakfast plentiful. We stayed at a suite and would stay there again.
Stayed 7 nights in Sep 2023

10/10 Excellent

aNJALI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most perfect family room ever!
Most perfect room (junior suite) EVER for my family of 3 ( 2 adults and a 12 year old). Could have comfortably accommodated anothe child too. The room was just so spacious, clean and replete with natural air and sunlight. Bathrooms and toilets are separate and spacious, as well. Staff was wonderful - service was great - breakfast spread was nice Only issue that some folks may have is ramps fpr accessibility and one small rickety elevator. However, given how wonderful our overall experience was, I'm willing to overlook these nits and would still rate it a 6 on 5
Stayed 2 nights in Oct 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel!
We found the hotel staff welcoming and courteous. The room was tastefully decorated and clean…loved the balcony. We really enjoyed our breakfasts each morning, with a variety of delicious, fresh foods to choose from. The hotel was well situated for public transport and near the historic inner city. I would highly recommend this hotel.
Stayed 4 nights in Sep 2023

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend this hotel. Everything about it is perfect. The decor is beautiful, the bathroom is large and modern, the beds are very comfortable, good air conditioning, staff is very helpful and friendly. Coming to the hotel every day was a treat. The breakfast was excellent as well. Lots of variety.
Stayed 3 nights in Sep 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, 3 minute walk from the train station, good breakfast, friendly staff
Stayed 3 nights in Aug 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size rooms, good breakfast, friendly staff
Stayed 4 nights in Aug 2023
Response from Hotel Der Wilhelmshof on 21 Aug 2023
Dear Kelly, thank you for taking the time to send us your feedback!We are delighted that you had a wonderful stay in our hotel and that you particularly liked our breakfast as well as (the size of) our rooms. It is wonderful to know that our staff left a positive impression with their friendly and accommodating service, we will gladly forward your compliments to them. We are committed to providing a memorable experience for all our guests, and your kind words serve as great encouragement. We look forward to welcoming you back for another enjoyable stay in the future!Best regards, Your Wilhelmshof Team

10/10 Excellent

octavio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious beautiful and clean and the bed was very comfortable. Breakfast was great
Stayed 2 nights in Aug 2023
Response from Your Wilhelmshof Team on 11 Aug 2023
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the spacious, beautiful, and clean room as well as the comfortable bed. We're also pleased that you liked our breakfast offerings. Your satisfaction is important to us, and we hope to have the pleasure of hosting you again for another great experience.Best regards,Your Wilhelmshof Team

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel, very clean and good breakfast. The only inconvenience was the location which is very far from city Center and requires either public transport or taxi to get to some of the main attractions of Vienna. But the hotel itself was very nice.
Stayed 3 nights in Aug 2023
Response from Your Wilhelmshof Team on 11 Aug 2023
Dear guest,thank you for your feedback. We are happy that you had a fantastic time in our ARThotel and felt comfortable in our unique rooms.We pay particular attention to the cleanliness in our hotel so it’s a pleasure to us that our services met your needs. Moreover, it is a pleasure to hear that you have enjoyed our regional and organic breakfast buffet. The location of our hotel is actually quite central - the inner city is just a 20min walk or 2 stations with the underground away. We are very glad that we have a very good connection to public transport and that all sights in Vienna can be reached in a short period of time.We are looking forward to seeing you again in our ARThotel.Best wishes,Your Wilhelmshof Team

10/10 Excellent

CINDY

Stayed 1 night in Jul 2023

2/10 Terrible

Tareq

Stayed 5 nights in Jul 2023
Response from Your Wilhelmshof Team on 30 Jul 2023
Dear Tareq, thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your honesty and apologise for any inconvenience you may have experienced during your time with us. We strive to provide exceptional service and a comfortable stay for all our guests, and we regret that we fell short of your expectations. If you would like to discuss your concerns further or provide us any additional details, please feel free to reach out to us by contacting our hotel.We value your feedback and would welcome the opportunity to address any specific issues you may have encountered. Once again, we apologise for any inconvenience caused and hope that you will give us another chance ot exceed your expectations in the future. Best regards, Your Wilhelmshof Team

10/10 Excellent

roy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully decorated hotel with pleasant staff and an excellent breakfast.
Stayed 2 nights in Jul 2023
Response from Your Wilhelmshof Team on 23 Jul 2023
Dear Roy,thank you for your feedback!We are deligthed that our team could provide you with a relaxing vacation and are looking forward to welcoming you again as our guest when you visit Vienna the next time!All the best,Your Wilhelmshof Team

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Feels small but gets everything right. Good location, cozy bar and garden, comfy rooms, generous breakfast, friendly staff. Perfect for a quiet, cozy base of operations while visiting the city.
Stayed 3 nights in Jul 2023
Response from Your Wilhelmshof Team on 23 Jul 2023
Dear Scott,thank you for your review. We are glad that you had a wonderful stay in our ARThotel and felt comfortable in our rooms.We are grateful that you have enjoyed our central but quiet location. Additionally, we are glad that you enjoyed your mornings in our breakfast rooms with our regional and organic breakfast buffet. We are very proud of our garden, therefore it is lovely to hear that you could relax in our little green oasis! We are happy that our team could provide you with a relaxing vacation and are looking forward to welcoming you again as our guest when you visit Vienna the next time!Greetings from Vienna,Your Wilhelmshof Team

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 3 nights in Jun 2023
Response from Your Wilhelmshof Team on 18 Jul 2023
Dear Steven,thank you for your review!We are delighted that you enjoyed a wonderful stay in our ARThotel. We would be happy to welcome you again as our guest when you visit Vienna the next time!Best wishes,Your Wilhelmshof Team

10/10 Excellent

Francessca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was outstanding! A beautiful hotel with courteous and kind staff. Comfortable beds and a beautiful garden to relax in.
Stayed 2 nights in Jul 2023
Response from Your Wilhelmshof Team on 5 Jul 2023
Dear Francessca,thank you very much for your feedback. We are delighted that you had an outstanding stay in our ARThotel!We are glad that you enjoyed your mornings in our breakfast rooms with our regional and organic breakfast buffet. Additionally, we are very proud of our garden, therefore we are happy that you could relax in our little green oasis! Thank you for praising our staff, we are very proud of our team and always try to make your stay as pleasant as possible!We would love to welcome you again as our guest when you visit Vienna the next time!Kind regards,Your Wilhelmshof Team

10/10 Excellent

Apichar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very nice and lovely staffs.
Stayed 5 nights in Jun 2023
Response from Your Wilhelmshof Team on 26 Jun 2023
Dear Apichar,we appreciate and thank you for your great feedback.We are glad that our team could provide you with a relaxing vacation and are looking forward to welcoming you again as our guest when you visit Vienna the next time!Best wishes,Your Wilhelmshof Team

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable small hotel renovated to be carbon neutral. Good breakfast nice harden easy walk to trains or convention center.
Stayed 2 nights in Jun 2023
Response from Your Wilhelmshof Team on 26 Jun 2023
Dear Guest,thank you for your feedback. It is lovely that you had a pleasant stay in our ARThotel and felt comfortable in our rooms designed by Viennese artists!Our focus on sustainability is very important to us and we are happy that you appreciate our efforts! We are grateful that you have enjoyed our central but quiet location close to public trandsportation and convention centers. It is important to us to offer our guests a great selection of regional and organic products for breakfast, so we are glad that you enjoyed it.We would be happy to welcome you again as our guest when you visit Vienna the next time!Kind regards,Your Wilhelmshof Team

8/10 Good

Veronica, GREENACRE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023
Response from Your Wilhelmshof Team on 19 Jun 2023
Dear Veronica,we appreciate and thank you for your great feedback.We would be happy to welcome you again as our guest when you visit Vienna the next time!Best wishes,Your Wilhelmshof Team

10/10 Excellent

Dermot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and staff with a brilliant breakfast. The only downside would be the pillows - too soft. But that is an extremely minor niggle
Stayed 3 nights in May 2023
Response from Your Wilhelmshof Team on 19 Jun 2023
Dear Dermot,thank you for your feedback. We are delighted that you enjoyed your stay in our ARThotel.It is important to us to offer our guests a great selection of regional and organic products for breakfast, so we are glad that you enjoyed it. Thank you for praising our staff, we are very proud of our team and always try to make your stay as pleasant as possible!We are sorry that our pillows were too soft for you. We would kindly ask you to come to reception in case of any inconveniences so that we can find a solution for you!We are looking forward to welcoming you again in our ARThotel!Kind regards,Your Wilhelmshof Team

10/10 Excellent

lu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was delightful! There were so many options, all fresh and delicious. The guest garden was also so lovely and refreshing.
Stayed 4 nights in May 2023
Response from Your Wilhelmshof Team on 10 Jun 2023
Dear Lu,thank you for your feedback. It is lovely to hear that you enjoyed your stay in our ARThotel.It is important to us to offer our guests a great selection of regional and organic products for breakfast, so we are glad that you enjoyed it. We are very proud of our garden, therefore we are happy that you could relax in our little green oasis!We would love to welcome you again as our guest when you visit Vienna the next time!Warm regards,Your Wilhelmshof Team

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is amazing and the staff are lovely. We had a great time would recommend
Stayed 3 nights in May 2023
Response from Your Wilhelmshof Team on 10 Jun 2023
Dear Martin,thank you for your feedback. We are delighted that you enjoyed a wonderful stay in our ARThotel.It is important to us to offer our guests a great selection of regional and organic products for breakfast, so we are glad that you enjoyed it. We always take our time for each and every guest to maximize your experience in our beautiful city. Therefore, we are happy that we provided you with a relaxing vacation.It would be our pleasure to welcome you again as our guest when you visit Vienna the next time!All the best,Your Wilhelmshof Team

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Great staff
Stayed 5 nights in May 2023
Response from Your Wilhelmshof Team on 10 Jun 2023
Dear Steve,thank you for your feedback. We are delighted that you had a great time in our arthotel.We are glad that you could take advantage of our well located hotel and reached all sights in Vienna in a short period of time. Thank you for praising our staff, we are very proud of our team and always try to make your stay as pleasant as possible!We would be happy to welcome you again as our guest when you visit Vienna the next time!Best regards,Your Wilhelmshof Team

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Your Wilhelmshof Team on 10 Jun 2023
Dear John,we appreciate and thank you for your great feedback.We would be happy to welcome you again as our guest when you visit Vienna the next time!Best wishes,Your Wilhelmshof Team

10/10 Excellent

LORNA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has friendly staff, our room was clean, convenient to get to the subway and other stations, and the breakfast spread is amazing.
Stayed 3 nights in Apr 2023
Response from Your Wilhelmshof Team on 9 May 2023
Dear Lorna,thank you for your feedback. We are happy that you enjoyed a wonderful stay in our ARThotel and could take advantage of our central, but quiet location.We pay particular attention to the cleanliness in our hotel so it’s a pleasure to us that our services met your needs. Additionally, we are glad that you enjoyed your mornings in our breakfast rooms with our regional and organic breakfast buffet. Thank you for praising our staff, we are very proud of our team and always try to make your stay as pleasant as possible!We would love to welcome you again as our guest when you visit Vienna the next time!Warm regards,Your Wilhelmshof Team

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Your Wilhelmshof Team on 9 May 2023
Dear Russell,we appreciate and thank you for your great feedback.We would be happy to welcome you again as our guest when you visit Vienna the next time!All the best,Your Wilhelmshof Team

8/10 Good

Twyla

Stayed 2 nights in Apr 2023
Response from Your Wilhelmshof Team on 7 May 2023
Dear Guest,we appreciate and thank you for your great feedback.We would be happy to welcome you again as our guest when you visit Vienna the next time!Best wishes,Your Wilhelmshof Team

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating. Our room was very nice. and we liked having two bedrooms. The breakfast was excellent.
Stayed 3 nights in Mar 2023
Response from Your Wilhelmshof Team on 24 Apr 2023
Dear Andrew,thank you for your feedback. It is lovely to hear that you enjoyed a wonderful stay in our ARThotel and felt comfortable in our unique rooms designed by Viennese artists.It is important to us to offer our guests a great selection of regional and organic products for breakfast, so we are glad that you enjoyed it. We always take our time for each and every guest to maximize your experience in our beautiful city. Therefore, we are happy that we provided you with a relaxing vacation.We would love to welcome you again as our guest when you visit Vienna the next time!All the best,Your Wilhelmshof Team

10/10 Excellent

Rateba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel with close proximity to the train and the underground station which makes it very easy for the transport from and to the airport and to the city centre.
Stayed 1 night in Mar 2023
Response from Your Wilhelmshof Team on 28 Mar 2023
Dear Guest,thank you for your feedback. We are delighted that you had a wonderful stay in our ARThotel! Moreover, we are glad that you could take advantage of our well located hotel and reached all sights in Vienna in a short period of time.We would be happy to welcome you again as our guest when you visit Vienna the next time!Best wishes,Your Wilhelmshof Team

10/10 Excellent

Violetta, Alpharetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Nice rooms and great location!
Stayed 1 night in Mar 2023
Response from Wilhelmshof Team on 22 Mar 2023
Dear Violetta,thank you for your review. We are glad that you enjoyed your stay in our ARThotel and felt comfortable in our rooms designed by Viennese artists.Moreover, we are grateful that you like our central, but quiet location. The welfare of our guests is very important to us and we try our best to serve the needs of our guests. Therefore, we are happy that our team provided you with a relaxing vacation.It would be our pleasure to welcome you again as our guest when you visit Vienna the next time!Best regards,Your Wilhelmshof Team

8/10 Good

Darren

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel with great location
Modern-ish hotel with a great location. Front desk was very helpful throughout our stay, providing suggestions on places to eat and assisting with laundry. One downside was that the internet was very poor in the floor we were on, so I was forced to work down in the lobby - I would assume this would be incredibly inconvenient for someone that would be on a business-specific trip. Strange for a modern hotel.....
Stayed 3 nights in Feb 2023
Response from Your Wilhelmshof Team on 24 Apr 2023
Dear Darren,thank you for taking your team to write us a review about your stay. We are delighted that you enjoyed a wonderful time in our ARThotel.We are glad that you could take advantage of our well located hotel and reached all sights in Vienna in a short period of time. Thank you for praising our staff, we are very proud of our team and always try to make your stay as pleasant as possible!We apologize for the WiFi-issues you experienced and thank you kindly for the information - we will look into this matter.It would be our pleasure to welcome you again as our guest when you visit Vienna the next time!Greetings from Vienna,Your Wilhelmshof Team

10/10 Excellent

christos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very helpful stuff. Really friendly ready to help. We did a small complaint about the room and they change it immediately. Breakfast also very delicious and good variety…
Stayed 3 nights in Feb 2023