Title: ARCOTEL Kaiserwasser Vienna Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # ARCOTEL Kaiserwasser Vienna Family-friendly hotel connected to the convention centre in Vienna with a sauna ![Front of property – evening/night](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/9b9c620a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior Suite (Deluxe) | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/3ac061c8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/w3840h2557x0y3-507bcb5a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 24 per person)](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/w3837h2588x3y3-f513b273.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/d47e28d3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies ARCOTEL Kaiserwasser Vienna offers a peaceful haven amid the city's grandeur. Relax in the sauna, while kids enjoy the playground. Restaurant UNO serves delicious meals with garden views. Amenities include in-room WiFi, a library, and dry cleaning services. 8.4 Very good ## Popular amenities - - Air conditioning - Bar - Room service - Gym - Parking available £84 includes taxes & fees 26 Oct - 27 Oct ## Room options ### Check availability for these dates Tonight [Oct 19 - Oct 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=1688806&PinnedHotelID=1688806&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=1688806&PinnedHotelID=1688806&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 20 - Oct 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=1688806&PinnedHotelID=1688806&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=1688806&PinnedHotelID=1688806&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1688806&PinnedHotelID=1688806&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1688806&PinnedHotelID=1688806&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1688806&PinnedHotelID=1688806&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1688806&PinnedHotelID=1688806&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 12 of 12 rooms ![Comfort Room | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/w3836h2556x4y4-4026685b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room 8.2 Very good 19 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Blackout curtains Hairdryer Private bathroom - 258 sq ft - Sleeps 2 - 1 King Bed OR 1 Queen Bed ### Suite - Sleeps 2 ![Suite | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/w3836h2497x4y4-2c3a18c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Blackout curtains Hairdryer Private bathroom - 657 sq ft - Sleeps 2 - 1 Double Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/w3836h2401x4y4-5dc0647b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Blackout curtains Hairdryer Private bathroom - 226 sq ft - Sleeps 2 - 1 King Bed OR 1 Queen Bed ![Junior Suite (Deluxe) | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/w3836h2443x4y4-3cdf63b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Deluxe) 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Separate bedroom Blackout curtains Hairdryer - 334 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Junior Suite | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/w3837h2467x3y4-d6bcbb85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Separate bedroom Blackout curtains Hairdryer - 334 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/w3836h2401x4y4-5dc0647b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.2 Very good 12 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Blackout curtains Hairdryer Private bathroom - 258 sq ft - Sleeps 2 - 1 King Bed OR 1 Queen Bed ### Deluxe Room - Sleeps 2 ### Junior Suite - Sleeps 2 ### Deluxe Junior Suite - Sleeps 2 ### Comfort Room - Sleeps 2 ### Superior Room - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVienna-Hotels-ARCOTEL-Kaiserwasser-Vienna.h1688806.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVienna-Hotels-ARCOTEL-Kaiserwasser-Vienna.h1688806.Hotel-Information) ## About the area Located on a river, ARCOTEL Kaiserwasser Vienna is in Donaustadt neighbourhood and is connected to the convention centre. Vienna State Opera and Belvedere are cultural highlights, and travellers looking to shop may want to visit Vienna Christmas Market and Mariahilfer Street. Looking to enjoy an event or a game? See what's going on at Ernst Happel Stadium or Wiener Stadthalle. Discover the area's water adventures with kayaking, waterskiing and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails. [Visit our Vienna travel guide](https://www.expedia.co.uk/Vienna.dx178316) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C48.23188%2C16.41668&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QpIy9-HlbMcBUcvhmQFP1L1GKT0=) Wagramer Strasse 8, Vienna, Vienna, 1220 ### What's nearby - Vienna International Centre - 2 min walk - 0.1 miles - Messe Wien Exhibition and Congress Center - 3 min drive - 1.6 miles - Prater - 4 min drive - 1.8 miles - Ernst Happel Stadium - 5 min drive - 2.2 miles - St. Stephen's Cathedral - 8 min drive - 3.3 miles ### Getting around - Kaisermuhlen-Vienna International Centre U-Bahn - 3 min walk - Handelskai Station - 4 min drive - Vienna International Airport (VIE) - 17 min drive ### Restaurants - ‪Flow Cafe - ‬7 min walk - ‪Copa Beach - ‬9 min walk - ‪Cafe Motto - ‬6 min walk - ‪VIC Cafeteria - ‬11 min walk - ‪Rembetiko - ‬10 min walk ## About this property ### ARCOTEL Kaiserwasser Vienna Upscale family-friendly hotel near Prater A terrace, a garden and a playground are just a few of the amenities provided at ARCOTEL Kaiserwasser Vienna. For some rest and relaxation, visit the sauna. The on-site restaurant, Restaurant UNO, offers breakfast, lunch, dinner and garden views. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services. Other perks at this hotel include: - Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge) - Babysitting (surcharge), coffee/tea in reception and a lift - A porter/bellboy, smoke-free property and wedding services - Guest reviews give top marks for the helpful staff Room features All 282 rooms boast comforts, such as laptop-compatible safes and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas. More amenities include: - Bathrooms with baths or showers and free toiletries - LCD TVs with satellite channels and DVD players - Separate sitting areas, daily housekeeping and desks ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/101000000/100530000/100525100/100525087/15eb76c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Schani UNO City Donaustadt - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 389 reviews £85 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=100525087&PinnedHotelID=100525087&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/113000000/112620000/112614200/112614196/edd8329d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### A by Adina Vienna Danube Donaustadt - 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30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=78642151&PinnedHotelID=78642151&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/106000000/105640000/105637600/105637505/680b3c7c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton By Hilton Vienna City West Rudolfsheim-Fünfhaus - Breakfast included - Pet-friendly - Air conditioning - Gym 9.0 Wonderful 467 reviews £67 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=105637505&PinnedHotelID=105637505&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/70000000/69370000/69366900/69366813/23729c5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jaz in the City Vienna Mariahilf - Spa - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 807 reviews £116 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=69366813&PinnedHotelID=69366813&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1410000/1406200/1406170/a58d31bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Inn Wien City Hauptbahnhof Favoriten - Free WiFi - Breakfast available - Parking available - Bar 8.6 Excellent 1,016 reviews £73 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1406170&PinnedHotelID=1406170&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/430000/427600/427592/018bdcc5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Living Hotel Kaiser Franz Joseph Döbling - Spa - Pet-friendly - Free WiFi - Restaurant 8.2 Very good 693 reviews £78 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=427592&PinnedHotelID=427592&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Limo/town car service - Parking on site (EUR 22 per day) ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 24 per person - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Restaurant UNO - U-ONE Bar ### Things to do - Health club - Library - Playground - Sauna ### Family friendly - Babysitting (surcharge) - DVD player - Laundry facilities - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 24-hour business centre - Computer station - Conference space - Meeting rooms ### Outdoors - Barbecue grill - Garden - On a river - Picnic area - Terrace ### Accessibility - Area rugs in room - Lift ### More - 5 floors - Banquet hall - Built in 2007 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - DVD player - LCD TV with cable/satellite channels - Pay films ### Food and drink - Room service ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Laptop workspace - Laptop-compatible safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 15 per pet, per night Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 50 per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 24 per person - Airport shuttle fee: EUR 45 per vehicle (one-way) - Self-parking fee: EUR 22 per day - Pet fee: EUR 15 per pet, per night - Housekeeping is available for an additional fee and varies based on unit size The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars. ### Property is also known as Arcotel Kaiserwasser Arcotel Kaiserwasser Hotel Arcotel Kaiserwasser Hotel Vienna Arcotel Kaiserwasser Vienna Arcotel Vienna Kaiserwasser Kaiserwasser Vienna ARCOTEL Kaiserwasser Vienna Hotel ARCOTEL Kaiserwasser Vienna Hotel ARCOTEL Kaiserwasser Vienna Vienna ARCOTEL Kaiserwasser Vienna Hotel Vienna ## Frequently asked questions ### Is ARCOTEL Kaiserwasser Vienna pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. ### How much does it cost to stay at ARCOTEL Kaiserwasser Vienna? > As of 19 Oct 2025, prices found for a 1-night stay for 2 adults at ARCOTEL Kaiserwasser Vienna on 26 Oct 2025 start from £84.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Vienna-Hotels-ARCOTEL-Kaiserwasser-Vienna.h1688806.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at ARCOTEL Kaiserwasser Vienna? > Self-parking is available for EUR 22 per day. ### What time is check-in at ARCOTEL Kaiserwasser Vienna? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at ARCOTEL Kaiserwasser Vienna? > Checkout is at 11:00 AM. ### Does ARCOTEL Kaiserwasser Vienna provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies. ### Where is ARCOTEL Kaiserwasser Vienna located? > This family-friendly Vienna hotel is located on a river, within a 5-minute walk of United Nations Industrial Development Organization Headquarters and Vienna International Centre. Prater and St. Stephen's Cathedral are also within 3 miles (5 km). Kaisermuhlen-Vienna International Centre U-Bahn is only a 3-minute walk and Donauinsel U-Bahn is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## ARCOTEL Kaiserwasser Vienna Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 423 8 - Good 424 6 - Okay 100 4 - Poor 39 2 - Terrible 18 ### 8.8/10 Cleanliness ### 8.4/10 Staff & service ### 8.0/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Okamoto 24 Aug 2025 Liked: Cleanliness, staff & service, amenities I stayed at this hotel for about a week for work. Although there are some minor inconveniences with the facilities, I think it was a good hotel overall. ##### Okamoto Stayed 6 nights in Aug 2025 ### 8/10 Good #### Brian 31 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Is good. AC isn’t very cold. Would be nice to have a fridge in the room. Good location on the metro. ##### Brian Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Badri 15 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Close to the Vienna International Center I attended a conference at the VIC which was a stone's throw from this hotel. Comfortable, clean, not so far from the airport and perfect for business and leisure travelers. The room was fairly large and could fit in a young family easily. ##### Badri Stayed 4 nights in Mar 2025 ### 8/10 Good #### Vidya 2 Aug 2025 Liked: Cleanliness, staff & service, amenities No fridge :( ##### Vidya Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Tuyen Quang 3 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely stay Rooms were good and breakfast too. ##### Tuyen Quang Stayed 3 nights in Dec 2022 ### 8/10 Good #### Nicolas 29 Mar 2024 Liked: Cleanliness, staff & service Decent hotel ##### Nicolas Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### RAUL 2 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location ##### RAUL Stayed 1 night in Apr 2024 ### 8/10 Good #### Johann 20 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice hotel for a business trip for your employees. Cost efficient, and very clean, friendly stuff and nice rooms. ##### Johann Stayed 1 night in Oct 2023 ### 10/10 Excellent #### jill 6 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Vienna weekend Great location close to transport links, but near river and greenery. Excellent breakfast buffet, rooms bright and clean, staff helpful and friendly. ##### jill Stayed 3 nights in May 2024 ### 8/10 Good #### Dylan 17 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I cozy safe and accessable place ##### Dylan ### 8/10 Good #### Zhangeldy 8 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location and clean space. ##### Zhangeldy Stayed 6 nights in Jul 2023 ### 10/10 Excellent #### Nadia 3 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Clean ##### Nadia Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Tawni 24 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful service ##### Tawni Stayed 1 night in Jun 2024 ### 10/10 Excellent #### alexandra 31 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities Lovely hotel! Easy and quick to get into the city center via the U1 ##### alexandra Stayed 1 night in Oct 2022 ### 8/10 Good #### Maria 6 Dec 2024 Liked: Cleanliness, staff & service, amenities A good place to stay especially if you are working at VIC. Underground station is within 5 minutes walk. Good breakfast. The only negative is that room furniture is not comfortable: bedside table is hard to reach, some hideous corner armchair, no proper desk. Otherwise good. ##### Maria Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Hyoseop 25 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room is relatively large compared with the price. There are many good transportation facilities and parks around the hotel. ##### Hyoseop Stayed 7 nights in Aug 2023 ### 8/10 Good #### Hyoseop 14 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities A large but quite place ##### Hyoseop Stayed 1 night in Aug 2023 ### 10/10 Excellent #### LEAH-VI 18 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Accessibility on public transportation ##### LEAH-VI Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Natalie 17 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The train station is just a few meters away, that was great. The room was comfortable and clean. The breakfast is nice. They have fresh bread, there are lots of options for teas, coffee, juice, and they have lots of fresh fruits, veggies, deli meats, smoked salmon, soups, eggs, bacon...the works. Just a heads up that the front desk staff was a bit weird about me asking them to clean my room the morning of. Something very unusual for a hotel. They do have a system of requesting it the night before through a QR code. There is no house keeping if you don't request it with the purpose of being "green." I hope this was a one off experience but I had dropped and broke my makeup compact that morning and it made a mess in the bathroom. I was rushing out so I figured I'd go to the front desk and quickly request the cleaning. Both ladies at the front pestered me for the QR code request and insisted I needed to make the request through the QR code 24 hours before. I had to almost argue and explain I needed the cleaning that day. I never thought it would be that difficult to request day-of house keeping at a hotel. Mind you it was 8am and I didn't care if they came at 3pm. They finally agreed and it was done. Aside from that, everything was great. ##### Natalie Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Talal 14 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the best Hotels that you can stay in Vienna. 200M from U1 Metro station and 2 stations by Metro to Westfield big shopping center. Very decent breakfast. ##### Talal Stayed 1 night in Oct 2023 ### 8/10 Good #### Cindy 3 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities This review is for ARCOTEL Donauzentrum. Had a booking with Kaiserwasser but they could not accommodate due to a technical error. They were nice enough to transfer the registration to thei other hotel. Rooms clean. Good bed and shower. Good breakfast. Very close to Metro station. Attached to large shopping center with many food outlets. Airport bus stops right infront of hotel. Only caution. No regularly manned chech in desk, and elevators don't need a pass key, so anyone off the street can go to the room floors unchecked. Would stay there again. ##### Cindy Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### christian 1 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable, Convenient, Exceptional Service Value for money. Customer service was exceptional. Many thanks for the exceptional welcome and attentiveness . Kudos to Claudia, Vivian, Rodolfo and Alexis- all gems of the Hotel. ##### christian Stayed 1 night in May 2024 ### 10/10 Excellent #### Ross 25 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient location for anyone wanting to visit the VIC. A variety of transit options are accessible in the area as well and its in a good enough location that Westfield Donau Zentrum can be considered walkable by most people. In terms of food, the hotel restaurant is a bit pricey compared to options outside but the attentive nature, cheer and charm of the hotel staff easily make up for this. I would definitely visit again. ##### Ross Stayed 6 nights in Nov 2023 ### 10/10 Excellent #### Borislav 20 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have no complaints. Close to subway station and convenient for visiting Austria centar Vienna which I was visiting and the reason why I chose this hotel. Not the mention great Expidia price. ##### Borislav Stayed 1 night in Nov 2023 ### 8/10 Good #### Andrea 27 Dec 2023 Liked: Cleanliness, staff & service Very close to subway red line ##### Andrea Stayed 2 nights in Dec 2023 ## Expedia's Latest Trends ### Hotels > [Hotel Grand Ferdinand Vienna](https://www.expedia.co.uk/Vienna-Hotels-Grand-Ferdinand-Vienna-Your-Hotel-In-The-City-Center.h11567127.Hotel-Information) > > [Jaz in the City Vienna](https://www.expedia.co.uk/Vienna-Hotels-JAZ-IN-THE-City-Vienna.h69366813.Hotel-Information) > > [ANDAZ VIENNA AM BELVEDERE, BY HYATT](https://www.expedia.co.uk/Vienna-Hotels-Andaz-Vienna-Am-Belvedere-A-Concept-By-Hyatt.h34572779.Hotel-Information) > > [Grand Hotel Mercure Biedermeier Wien](https://www.expedia.co.uk/Vienna-Hotels-Grand-Hotel-Mercure-Biedermeier-Wien.h20311.Hotel-Information) > > [Leonardo Hotel Vienna Hauptbahnhof](https://www.expedia.co.uk/Vienna-Hotels-Star-Inn-Hotel-Wien-Hauptbahnhof.h9732886.Hotel-Information) > > [Rioca Vienna Posto 2](https://www.expedia.co.uk/Vienna-Hotels-Rioca-Vienna-Posto-2.h69942490.Hotel-Information) > > [Ibis Wien Hauptbahnhof](https://www.expedia.co.uk/Vienna-Hotels-Ibis-Wien-Hauptbahnhof.h18113874.Hotel-Information) > > [Hotel Gilbert](https://www.expedia.co.uk/Vienna-Hotels-Hotel-Gilbert.h186023.Hotel-Information) > > [Adina Apartment Hotel Vienna Belvedere](https://www.expedia.co.uk/Vienna-Hotels-Adina-Apartment-Hotel-Vienna-Belvedere.h63304865.Hotel-Information) > > [MAXX by Steigenberger Vienna](https://www.expedia.co.uk/Vienna-Hotels-MAXX-By-Steigenberger-Vienna.h6304005.Hotel-Information) > > [Courtyard Vienna Prater/Messe](https://www.expedia.co.uk/Vienna-Hotels-Courtyard-Vienna-PraterMesse.h1870633.Hotel-Information) > > [Radisson RED Hotel, Vienna](https://www.expedia.co.uk/Vienna-Hotels-Radisson-RED-Hotel.h72122354.Hotel-Information) > > [Radisson Blu Style Hotel, Vienna](https://www.expedia.co.uk/Vienna-Hotels-Radisson-Blu-Style-Hotel.h1188659.Hotel-Information) > > [NH Wien City](https://www.expedia.co.uk/Vienna-Hotels-NH-Wien-City.h421392.Hotel-Information) > > [InterContinental Vienna by IHG](https://www.expedia.co.uk/Vienna-Hotels-InterContinental-Vienna.h9933.Hotel-Information) > > [Hilton Vienna Park](https://www.expedia.co.uk/Vienna-Hotels-Hilton-Vienna-Park.h1103.Hotel-Information) > > [The Guesthouse Vienna](https://www.expedia.co.uk/Vienna-Hotels-The-Guesthouse-Vienna.h7581171.Hotel-Information) > > [Graben Hotel](https://www.expedia.co.uk/Vienna-Hotels-Graben-Hotel.h9337.Hotel-Information) > > [MOOONS](https://www.expedia.co.uk/Vienna-Hotels-MOOONS.h41522509.Hotel-Information) > > [Hilton Vienna Plaza](https://www.expedia.co.uk/Vienna-Hotels-Hilton-Vienna-Plaza.h16603.Hotel-Information) > > [O11 Boutique Hotel Vienna](https://www.expedia.co.uk/Vienna-Hotels-O11-Boutique-Hotel-Vienna.h2893771.Hotel-Information) > > [Hotel MOTTO](https://www.expedia.co.uk/Vienna-Hotels-Hotel-MOTTO.h12554.Hotel-Information) > > [Hotel Indigo Vienna – Naschmarkt by IHG](https://www.expedia.co.uk/Vienna-Hotels-Indigo-Vienna-Naschmarkt.h72115026.Hotel-Information) > > [Hotel Am Konzerthaus - MGallery Collection](https://www.expedia.co.uk/Vienna-Hotels-Hotel-Am-Konzerthaus-Vienna-MGallery.h10090.Hotel-Information) > > [Hotel Rathauspark Wien, a member of Radisson Individuals](https://www.expedia.co.uk/Vienna-Hotels-Hotel-Rathauspark-Wien.h13991.Hotel-Information) > > [Austria Trend Hotel Savoyen Vienna](https://www.expedia.co.uk/Vienna-Hotels-Austria-Trend-Hotel-Savoyen-Vienna.h7797080.Hotel-Information) > > [Flemings Selection Hotel Wien-City](https://www.expedia.co.uk/Vienna-Hotels-Flemings-Selection-Hotel-Wien-City.h3749150.Hotel-Information) > > [Grand Hotel Wien](https://www.expedia.co.uk/Vienna-Hotels-Grand-Hotel-Wien.h23687.Hotel-Information) > > [Steigenberger Hotel Herrenhof](https://www.expedia.co.uk/Vienna-Hotels-Steigenberger-Hotel-Herrenhof-Wien.h2097988.Hotel-Information) > > [Le Méridien Wien](https://www.expedia.co.uk/Vienna-Hotels-Le-Meridien-Wien.h922305.Hotel-Information)