Title: ARCOTEL Kaiserwasser Vienna Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1688806&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # ARCOTEL Kaiserwasser Vienna Eco-friendly retreat near Vienna State Opera provides a stylish escape with garden views and thoughtful amenities for travelers seeking urban tranquility ## Photo gallery for ARCOTEL Kaiserwasser Vienna ![Daily buffet breakfast (EUR 24 per person) - ARCOTEL Kaiserwasser Vienna (Vienna)](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/1775c319.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; garden views - ARCOTEL Kaiserwasser Vienna (Vienna)](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/051d7bb1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night - ARCOTEL Kaiserwasser Vienna (Vienna)](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/9b9c620a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite | In-room safe, desk, laptop workspace, blackout curtains - ARCOTEL Kaiserwasser Vienna (Vienna)](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/df641787.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - ARCOTEL Kaiserwasser Vienna (Vienna)](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/091f6f36.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies ARCOTEL Kaiserwasser Vienna offers a peaceful haven amid the city's grandeur. Relax in the sauna, while kids enjoy the playground. Restaurant UNO serves delicious meals with garden views. Amenities include in-room WiFi, a library, and dry cleaning services. ## Reviews 8.4 Very good ## Popular amenities - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Gym - Breakfast available £86 includes taxes & fees 31 Jan - 1 Feb ## Room options ### Check availability for these dates Tonight [Jan 18 - Jan 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=1688806&PinnedHotelID=1688806&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=1688806&PinnedHotelID=1688806&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 19 - Jan 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=1688806&PinnedHotelID=1688806&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=1688806&PinnedHotelID=1688806&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1688806&PinnedHotelID=1688806&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1688806&PinnedHotelID=1688806&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1688806&PinnedHotelID=1688806&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1688806&PinnedHotelID=1688806&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 12 of 12 rooms ### View all photos for Comfort Room ![Comfort Room | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/w3836h2556x4y4-4026685b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room 8.2 Very good 19 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Blackout curtains Private bathroom Hairdryer - 258 sq ft - Sleeps 2 - 1 King Bed OR 1 Queen Bed ### View all photos for Suite ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/77c93c91.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - Sleeps 2 ### View all photos for Suite ![Suite | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/w5888h3840x5y0-f016df5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Blackout curtains Private bathroom Hairdryer - 657 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Room ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/w3836h2401x4y4-5dc0647b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Blackout curtains Private bathroom Hairdryer - 226 sq ft - Sleeps 2 - 1 King Bed OR 1 Queen Bed ### View all photos for Junior Suite (Deluxe) ![Junior Suite (Deluxe) | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/w6018h3840x5y0-3aa41f40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Deluxe) 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Blackout curtains Separate bedroom Private bathroom - 334 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite ![Junior Suite | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/c9b57bd7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Blackout curtains Separate bedroom Private bathroom - 334 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Superior Room ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/w3836h2401x4y4-5dc0647b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.0 Very good 13 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Blackout curtains Private bathroom Hairdryer - 258 sq ft - Sleeps 2 - 1 King Bed OR 1 Queen Bed ### View all photos for Deluxe Room ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/5ea51099.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ### View all photos for Junior Suite ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/39d1747d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 2 ### View all photos for Deluxe Junior Suite ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/3c42c096.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite - Sleeps 2 ### View all photos for Comfort Room ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/7dd9e5a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room - Sleeps 2 ### View all photos for Superior Room ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1688900/1688806/1eb43196.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 2 ## You may also like Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/25000000/24120000/24114700/24114619/b3813f25_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn - the niu, Franz Vienna by IHG Brigittenau - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVienna-Hotels-ARCOTEL-Kaiserwasser-Vienna.h1688806.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVienna-Hotels-ARCOTEL-Kaiserwasser-Vienna.h1688806.Hotel-Information) ## About the area Located on a river, ARCOTEL Kaiserwasser Vienna is in Donaustadt neighbourhood and is connected to the convention centre. Ernst Happel Stadium and Vienna State Opera are notable landmarks, and travellers looking to shop may want to visit Naschmarkt and Vienna Christmas Market. Travelling with kids? Consider Wurstelprater, or check out an event or a game at Wiener Stadthalle. Discover the area's water adventures with kayaking, waterskiing and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails. [Visit our Vienna travel guide](https://www.expedia.co.uk/Vienna.dx178316) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C48.23185%2C16.41674&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LRAThb8DNYoX_rlAwfzrcEMK-R8=) Wagramer Strasse 8, Vienna, Vienna, 1220 ### What's nearby - Vienna International Centre \- 2 min walk \- 0.1 miles - United Nations Industrial Development Organization Headquarters \- 3 min walk \- 0.2 miles - Danube Bike Path (Vienna) \- 3 min walk \- 0.2 miles - International Atomic Energy Agency \- 5 min walk \- 0.3 miles - Alte Donau \- 9 min walk \- 0.5 miles ### Getting around - Kaisermuhlen-Vienna International Centre U-Bahn - 3 min walk - Handelskai Station - 4 min drive - Vienna International Airport (VIE) - 27 min drive ### Restaurants - ‪VIC Cafeteria - ‬11 min walk - ‪Copa Beach - ‬9 min walk - ‪Cafe Motto - ‬6 min walk - ‪Flow Cafe - ‬7 min walk - ‪Krokodü Am Copa Beach - ‬9 min walk ## About this property ### ARCOTEL Kaiserwasser Vienna Upscale family-friendly hotel near St. Stephen's Cathedral A terrace, a garden and a playground are just a few of the amenities provided at ARCOTEL Kaiserwasser Vienna. For some rest and relaxation, visit the sauna. The on-site restaurant, Restaurant UNO, offers breakfast, lunch, dinner and garden views. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services. Other perks at this hotel include: - Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge) - Babysitting (surcharge), meeting rooms and luggage storage - A vending machine, a lift and a 24-hour front desk - Guest reviews give top marks for the helpful staff Room features All 282 rooms boast comforts, such as laptop-compatible safes and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas. More amenities include: - Bathrooms with baths or showers and free toiletries - LCD TVs with satellite channels and DVD players - Separate sitting areas, daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/120000/119600/119544/309650e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Danube City Donaustadt - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 933 reviews £87 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=119544&PinnedHotelID=119544&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4970000/4961200/4961163/643fc296.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Austria Trend Hotel Doppio Landstraße - Pet-friendly - Free Wi-Fi - Air-conditioning - Gym 8.8 Excellent 591 reviews £62 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=4961163&PinnedHotelID=4961163&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily continental breakfast (EUR 20 per person)](https://images.trvl-media.com/lodging/91000000/90400000/90398100/90398048/6d86207b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Citadines Danube Vienna Donaustadt - 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Kitchen - Free Wi-Fi - Laundry room - Gym 8.4 Very good 152 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=83211063&PinnedHotelID=83211063&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Limo/town car service - Parking on site (EUR 22 per day) - Limited on-site self parking ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 24 per person - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Restaurant UNO - U-ONE Bar ### Things to do - Health club - Library - Playground - Sauna ### Family friendly - Babysitting (surcharge) - DVD player - Laundry facilities - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 24-hour business centre - Computer station - Conference space - Meeting rooms ### Outdoors - Barbecue grill - Garden - On a river - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Area rugs in room - Lift ### More - 5 floors - Banquet hall - Built in 2007 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - DVD player - LCD TV with cable/satellite channels - Pay films ### Food and drink - Room service ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Laptop workspace - Laptop-compatible safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 15 per pet, per night Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 50 per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 24 per person - Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 4) - Self-parking fee: EUR 22 per day - Pet fee: EUR 15 per pet, per night - Housekeeping is available for an additional fee and varies based on unit size The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars. ### Property is also known as Arcotel Kaiserwasser Arcotel Kaiserwasser Hotel Arcotel Kaiserwasser Hotel Vienna Arcotel Kaiserwasser Vienna Arcotel Vienna Kaiserwasser Kaiserwasser Vienna ARCOTEL Kaiserwasser Vienna Hotel ARCOTEL Kaiserwasser Vienna Hotel ARCOTEL Kaiserwasser Vienna Vienna ARCOTEL Kaiserwasser Vienna Hotel Vienna ## Frequently asked questions ### Is ARCOTEL Kaiserwasser Vienna pet-friendly? ### How much does it cost to stay at ARCOTEL Kaiserwasser Vienna? ### How much is parking at ARCOTEL Kaiserwasser Vienna? ### What time is check-in at ARCOTEL Kaiserwasser Vienna? ### What time is check-out at ARCOTEL Kaiserwasser Vienna? ### Does ARCOTEL Kaiserwasser Vienna provide a shuttle to the airport? ### Where is ARCOTEL Kaiserwasser Vienna located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## ARCOTEL Kaiserwasser Vienna Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.2 Location ### 8.4 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 424 8 - Good 419 6 - Okay 103 4 - Poor 39 2 - Terrible 16 ## Reviews ### 8/10 Good #### koji 19 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room and many towels. Room temperature is also comfortable. ##### koji Stayed 5 nights in Dec 2025 ### 8/10 Good #### Brian 31 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Is good. AC isn’t very cold. Would be nice to have a fridge in the room. Good location on the metro. ##### Brian Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Badri 15 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Close to the Vienna International Center I attended a conference at the VIC which was a stone's throw from this hotel. Comfortable, clean, not so far from the airport and perfect for business and leisure travelers. The room was fairly large and could fit in a young family easily. ##### Badri Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### RAUL 2 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location ##### RAUL Stayed 1 night in Apr 2024 ### 8/10 Good #### Johann 20 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice hotel for a business trip for your employees. Cost efficient, and very clean, friendly stuff and nice rooms. ##### Johann Stayed 1 night in Oct 2023 ### 10/10 Excellent #### jill 6 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Vienna weekend Great location close to transport links, but near river and greenery. Excellent breakfast buffet, rooms bright and clean, staff helpful and friendly. ##### jill Stayed 3 nights in May 2024 ### 8/10 Good #### Zhangeldy 8 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location and clean space. ##### Zhangeldy Stayed 6 nights in Jul 2023 ### 10/10 Excellent #### Hyoseop 25 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room is relatively large compared with the price. There are many good transportation facilities and parks around the hotel. ##### Hyoseop Stayed 7 nights in Aug 2023 ### 10/10 Excellent #### Talal 14 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the best Hotels that you can stay in Vienna. 200M from U1 Metro station and 2 stations by Metro to Westfield big shopping center. Very decent breakfast. ##### Talal Stayed 1 night in Oct 2023 ### 8/10 Good #### Maria 6 Dec 2024 Liked: Cleanliness, staff & service, amenities A good place to stay especially if you are working at VIC. Underground station is within 5 minutes walk. Good breakfast. The only negative is that room furniture is not comfortable: bedside table is hard to reach, some hideous corner armchair, no proper desk. Otherwise good. ##### Maria Stayed 4 nights in Dec 2024 ### 8/10 Good #### David 19 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Arcotel The hotel was 20 mins from the airport by taxi and beside the U-bahn so accessibility was excellent. The staff were friendly and polite. The room was clean and comfortable, but a little bit dated. I would stay here again. ##### David Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Ross 25 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient location for anyone wanting to visit the VIC. A variety of transit options are accessible in the area as well and its in a good enough location that Westfield Donau Zentrum can be considered walkable by most people. In terms of food, the hotel restaurant is a bit pricey compared to options outside but the attentive nature, cheer and charm of the hotel staff easily make up for this. I would definitely visit again. ##### Ross Stayed 6 nights in Nov 2023 ### 8/10 Good #### Alexandre 7 Oct 2024 Liked: Cleanliness Good hotel near the UN and a metro station. The breakfast was fine. The restaurant has limited options for dinner. The rooms are relatively large and comfortable. Staff is not particularly welcoming but is overall professional. ##### Alexandre Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### christian 1 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable, Convenient, Exceptional Service Value for money. Customer service was exceptional. Many thanks for the exceptional welcome and attentiveness . Kudos to Claudia, Vivian, Rodolfo and Alexis- all gems of the Hotel. ##### christian Stayed 1 night in May 2024 ### 6/10 Okay #### Mythri 12 Dec 2023 Liked: Cleanliness, staff & service Disliked: Amenities The best thing about this property is its location, if you are going for businness at the VIC. This hotel is literally accross the street from the VIC and U station. The food was also very good. The cons were the dated carpeting and attendant stuffy smell. For the same price, I prefer staying at NH Danube City, which is a 3-minute walk from the VIC. ##### Mythri Stayed 3 nights in Dec 2023 ### 8/10 Good #### Cindy 3 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities This review is for ARCOTEL Donauzentrum. Had a booking with Kaiserwasser but they could not accommodate due to a technical error. They were nice enough to transfer the registration to thei other hotel. Rooms clean. Good bed and shower. Good breakfast. Very close to Metro station. Attached to large shopping center with many food outlets. Airport bus stops right infront of hotel. Only caution. No regularly manned chech in desk, and elevators don't need a pass key, so anyone off the street can go to the room floors unchecked. Would stay there again. ##### Cindy Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Hamad 3 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay, perfect location and kind staff I loved my stay in this hotel alot, I went for business and the location is perfect and very close to the subways. Beside the staff are friendly and kind especially Georgina!!! I met her once but she was very welcoming and full of positive energy even though I wasnt in the mood to talk and laugh but because of her I forgot my tiredness and started to smile. The hotel should always hold this kind of staff! ##### Hamad Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### John Macfarlane 25 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellently located for the Vienna International Centre (UN, etc.). The airlines bus from the airport stops right outside. Staff very friendly and helpful. Good breakfast in the restaurant. Evening meals in restaurant or bar are good too. Weiner schnitzel particularly good value. Only negative comment would be that one has to let water in bath/shower run for ages before it becomes hot. Relatively spacious rooms. ##### John Macfarlane Stayed 3 nights in Sep 2023 ### 4/10 Poor #### Patrick 2 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Rooms were clean and comfortable. Check in process was the slowest I have ever experienced. Waited 30mins for 4 people ahead on me while checking in and we arrived at 3pm. And that was just to look up details not explain anything about the local area or anything. Weirc knock on the door from two guys after check in to see if we wanted anything from the minibar when we were relaxing after our trip so it was annoying and breach of privacy: if we wanted we would have told you. Door into the room had a stuck mechanism and had to be unlocked by staff at 2am. ##### Patrick Stayed 1 night in Nov 2024 ### 4/10 Poor #### Igor 24 Oct 2024 I have asked for an upgrade of my room, because I am a Gold Member, but they gave me the smallest room on the executive floor and empty room minibar. I complained to another clerk and have received a larger room (quite good one) and filled minibar. However, next day, the minibar has not been refilled. However, I again complained and have received a couple of free drinks. Also, I have left request to prepare my room after 11.30 am, but nothing has happen for two days. I am upset that such simple things have to be done without any complaints from myself! ##### Igor Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Okamoto 24 Aug 2025 Liked: Cleanliness, staff & service, amenities I stayed at this hotel for about a week for work. Although there are some minor inconveniences with the facilities, I think it was a good hotel overall. ##### Okamoto Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Tuyen Quang 3 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely stay Rooms were good and breakfast too. ##### Tuyen Quang Stayed 3 nights in Dec 2022 ### 8/10 Good #### Nicolas 29 Mar 2024 Liked: Cleanliness, staff & service Decent hotel ##### Nicolas Stayed 2 nights in Mar 2024 ### 8/10 Good #### Vidya 2 Aug 2025 Liked: Cleanliness, staff & service, amenities No fridge :( ##### Vidya Stayed 7 nights in Jul 2025 ### 8/10 Good #### Dylan 17 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I cozy safe and accessable place ##### Dylan ## Expedia's Latest Trends ### Hotels > [Hotel Rathauspark Wien](https://www.expedia.co.uk/Vienna-Hotels-Hotel-Rathauspark-Wien.h13991.Hotel-Information) > > [Boutique Hotel Am Stephansplatz](https://www.expedia.co.uk/Vienna-Hotels-Boutique-Hotel-Am-Stephansplatz.h43784.Hotel-Information) > > [ Leonardo Hotel Vienna Hauptbahnhof](https://www.expedia.co.uk/Vienna-Hotels-Star-Inn-Hotel-Wien-Hauptbahnhof.h9732886.Hotel-Information) > > [lyf Schönbrunn Vienna](https://www.expedia.co.uk/Vienna-Hotels-Lyf-Schonbrunn-Vienna.h95711195.Hotel-Information) > > [Hotel Sacher Wien](https://www.expedia.co.uk/Vienna-Hotels-Hotel-Sacher-Wien.h25831.Hotel-Information) > > [Hotel Indigo Vienna – Naschmarkt by IHG](https://www.expedia.co.uk/Vienna-Hotels-Indigo-Vienna-Naschmarkt.h72115026.Hotel-Information) > > [Leonardo Hotel Vienna City West](https://www.expedia.co.uk/Vienna-Hotels-Leonardo-Hotel-Vienna-Otto-Wagner.h89165915.Hotel-Information) > > [Hotel Kaiserhof Wien](https://www.expedia.co.uk/Vienna-Hotels-HOTEL-KAISERHOF-WIEN.h4006.Hotel-Information) > > [Hotel George Vienna](https://www.expedia.co.uk/Vienna-Hotels-Koncept-Hotel-Liebelei.h2842411.Hotel-Information) > > [Hotel Daniel Vienna](https://www.expedia.co.uk/Vienna-Hotels-Hotel-Daniel-Vienna.h8053339.Hotel-Information) > > [Leonardo Hotel Vienna Schönbrunn ](https://www.expedia.co.uk/Vienna-Hotels-Star-Inn-Hotel-Wien-Schonbrunn.h5857455.Hotel-Information) > > [Almanac Palais Vienna](https://www.expedia.co.uk/Vienna-Hotels-Almanac-Palais-Vienna.h88488251.Hotel-Information) > > [Space Homes Hostel - Inner City](https://www.expedia.co.uk/Vienna-Hotels-Space-Homes-Inner-City.h76148021.Hotel-Information) > > [The Social Hub Vienna](https://www.expedia.co.uk/Vienna-Hotels-The-Social-Hub-Vienna.h44986621.Hotel-Information) > > [voco Vienna Prater by IHG](https://www.expedia.co.uk/Vienna-Hotels-Voco-Vienna-Prater.h21234.Hotel-Information) > > [Adina Serviced Apartments Vienna](https://www.expedia.co.uk/Vienna-Hotels-Joyn-Vienna.h35888577.Hotel-Information) > > [MOOONS](https://www.expedia.co.uk/Vienna-Hotels-MOOONS.h41522509.Hotel-Information) > > [Austria Trend Hotel Savoyen Vienna](https://www.expedia.co.uk/Vienna-Hotels-Austria-Trend-Hotel-Savoyen-Vienna.h7797080.Hotel-Information) > > [Apartment Erdbergstrasse](https://www.expedia.co.uk/Vienna-Hotels-CheckVienna-Erdberg.h38994330.Hotel-Information) > > [Leonardo Hotel Vienna Westbahnhof](https://www.expedia.co.uk/Vienna-Hotels-Leonardo-Hotel-Vienna.h7739.Hotel-Information) > > [Rafael Kaiser Premium Apartments](https://www.expedia.co.uk/Vienna-Hotels-Rafael-Kaiser-Premium-Apartments.h5476004.Hotel-Information) > > [Campanile Vienna South](https://www.expedia.co.uk/Vienna-Hotels-7-Days-Premium-Hotel-Vienna-South.h44337005.Hotel-Information) > > [Austria Trend Hotel Europa Wien](https://www.expedia.co.uk/Vienna-Hotels-Austria-Trend-Hotel-Europa-Wien.h4528.Hotel-Information) > > [Flemings Hotel Wien-Stadthalle](https://www.expedia.co.uk/Vienna-Hotels-Flemings-Hotel-Wien-Stadthalle.h1545401.Hotel-Information) > > [Flemings Selection Hotel Wien-City](https://www.expedia.co.uk/Vienna-Hotels-Flemings-Selection-Hotel-Wien-City.h3749150.Hotel-Information) > > [O11 Boutique Hotel Vienna](https://www.expedia.co.uk/Vienna-Hotels-O11-Boutique-Hotel-Vienna.h2893771.Hotel-Information) > > [Steigenberger Hotel Herrenhof](https://www.expedia.co.uk/Vienna-Hotels-Steigenberger-Hotel-Herrenhof-Wien.h2097988.Hotel-Information) > > [House of Ble](https://www.expedia.co.uk/Vienna-Hotels-House-Of-Ble.h103174929.Hotel-Information) > > [Hotel Josefshof am Rathaus](https://www.expedia.co.uk/Vienna-Hotels-Hotel-Josefshof-Am-Rathaus.h443505.Hotel-Information) ---