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Nice big room. Comfy beds. Efficient heating system. Excellent breakfast.
Our shower was broken but the hotel mended it
No tea/coff making facilities in room. Big drawback for us
Hotel post was a lovely hotel in a great location. The room was spacious, clean, safe. Staff was freindly and helpful. Location was very walkable and convenient to historic center, transit and restruants. Breakfast was amazing and included. The 3rd bed was very tiny best for a child.
Jeanne
Stayed 2 nights in Apr 2024
8/10 Good
Jeanne
Travelled with family
8 Apr 2024
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel had lovely ambiance, charm, great location to walk to many historic sites and town center. The room was spacious, clean with comfortable beds and a nice bathroom. The staff were not freindly and not very helpful. The cafe hours were impractical for tourists opening late, closing early. There is a safety hazard inthat they lock you in with a key lock at night. If there was a fire you would have to find the correct key of 3 on a ring to get out.
Very central location close to everything and convenient for transport including airport bus. Good, efficient service. Tiny single room, but comfortable for one-night stay.
Michael
Stayed 1 night in Jan 2024
Response from Peter F. on 4 Mar 2024
Thank you very much for your stay and your review. We look forward to seeing you again in Vienna. Best regards, your Hotel Post Vienna-Team.
10/10 Excellent
John
16 Jan 2024
Liked: Cleanliness, staff & service
John
Stayed 1 night in Dec 2023
Response from Peter F. on 4 Mar 2024
Thank you very much for your stay and your review. We look forward to seeing you again in Vienna. Best regards, your Hotel Post Wien-Team.
10/10 Excellent
Rodney J
16 Jan 2024
Rodney J
Stayed 2 nights in Jul 2023
Response from Peter F. on 4 Mar 2024
Thank you very much for your stay and your review. We look forward to seeing you again in Vienna. Best regards, your Hotel Post Wien-Team.
10/10 Excellent
GEORGINA
Travelled with group
7 Jan 2024
The hotel was in an excellent location in walking distance of major sights and very close to transport links. I would definitely stay there again and recommend this hotel for a stay in Vienna.
GEORGINA
Stayed 3 nights in Dec 2023
Response from Peter F. on 4 Mar 2024
Thank you very much for your stay and your review. We look forward to seeing you again in Vienna. Best regards, your Hotel Post Wien-Team.
Nice hotel. Very clean. Breakfast was awesome. Close to surrounding attractions and public transportation. No fridge in room, but we did not need it
William
Stayed 7 nights in Dec 2023
Response from Peter F. on 4 Mar 2024
Thank you William for your positive feedback! We're thrilled to hear that you enjoyed your stay at our hotel. It's great to know that you found our hotel to be very nice and clean, and that you enjoyed the breakfast offerings. We're glad that our convenient location near surrounding attractions and public transportation was beneficial for your trip. While we apologize for any inconvenience regarding the lack of a fridge in your room, we're pleased to hear that it didn't affect your overall experience. We appreciate your review and hope to welcome you back for another enjoyable stay in the future. Best regards
8/10 Good
Deborah
14 Dec 2023
Deborah
Stayed 1 night in Nov 2023
6/10 Okay
Lyn
Travelled with family
8 Dec 2023
Liked: Property conditions & facilities
Disliked: Staff & service
Hotel was in a great location easy to walk around and to station
Room not serviced for 2 days- when I requested clean towels was told by night reception I had to ask if I wanted room serviced. Asked for towels was told 10 mins but took 4 hours to get.
Lyn
Stayed 4 nights in Nov 2023
Response from Peter F on 19 Dec 2023
Thank you Lyn for your honest feedback about your stay in our hotel. We are sincerely sorry to hear that you were not completely satisfied with our service.We sincerely apologize for the inconvenience regarding the lack of housekeeping and the delay in providing towels. This does not in any way meet our usual standards and we regret that we were unable to meet your expectations.We take your feedback seriously and will ensure that measures are taken to prevent such situations in the future. It is our aim to provide a first class service and we regret that we were not successful in your case.Thank you again for your feedback and we hope to serve you better in the future.Best regards,
This hotel is in short walking distance to the Stephans Dom and all the hundreds of shopping and dining opportunities. The staff is friendly and the choices at the continental breakfast are plentyfull. Ask for an umbrella at the desk if it rains:-).. Great place all-around.
Verified traveller
Stayed 2 nights in Oct 2023
Response from Peter F. on 17 Oct 2023
Dear Ralph, thank you very much for your kind words and positive feedback about our hotel. We are very pleased to hear that you were happy with our location, friendly staff and breakfast.Sometimes the weather in Vienna can be quite unpredictable and it's great to know that you appreciated the umbrella tip from our reception team.We hope to welcome you back soon the next time you visit Vienna. We will make sure your stay is as pleasant as this one. With kind regards,
The reception staff are friendly and helpful, the cleaning staff are professional, I specifically liked Ms Belgrade who prepared my room quickly and professionally. The location cannot be better, 20 minutes walk to the most beautiful part of the city with the famous church and the designers shops
Helen
Stayed 4 nights in Sep 2023
Response from Peter F. on 10 Oct 2023
Dear Helen,we would like to thank you very much for your kind words and your praise for our staff, especially Ms. Belgrade. We are very pleased to hear that you enjoyed your stay with us and were satisfied with our convenient location. We hope to welcome you back soon.Best regards,
Nice clean room, helpful staff, room well stocked with towels etc. Nice bottle of fizzy water as acwelcome gift. Good location too.
J
Stayed 1 night in Sep 2023
Response from Peter F. on 26 Sept 2023
Thank you J. for your positive review! We are very pleased to hear that you were satisfied with your stay and enjoyed our room, the helpful staff and the room facilities. It is our pleasure to provide our guests with a pleasant stay and your feedback is especially important to us.We hope to welcome you back soon the next time you are in the area. Thank you again for your kind words!
10/10 Excellent
Joseph, San Antonio
Travelled with family
9 Sept 2023
Liked: Amenities
Great location and spacious rooms
Very good breakfast
Joseph
Stayed 1 night in Sep 2023
Response from Peter F. on 26 Sept 2023
Thank you very much for your positive review! We are very pleased to hear that you were satisfied with your stay and enjoyed our room and the breakfast. It is our pleasure to provide our guests with a pleasant stay and your feedback is especially important to us.We hope to welcome you back soon the next time you are in the area. Thank you again for your kind words!
Just a pleasantly great choice, by luck, and we would definitely stay there again.
John
Stayed 4 nights in Aug 2023
Response from Peter F. on 10 Oct 2023
Dear John,we are very pleased that you were satisfied with your stay with us and that you can imagine staying with us again. Your satisfaction is of the utmost importance to us and it would be a pleasure to welcome you back soon.Best regards,
Beware of pre booking taxi to airport. Reception display 55 euros, however from airport to hotel is only 45 euros, driver will however charge 65 euros when arrives at airport. When I queried this he stated was due to 5am pick up. Not a vast difference in price, simply hate these non transparent tactics.
Jason
Stayed 5 nights in Aug 2023
Response from Peter F. on 10 Oct 2023
Dear Jason, thank you for taking the time to share your experiences with us. We are sorry to hear that there was an inconvenience booking a taxi to the airport. We value your feedback as it helps us to improve our service and ensure such misunderstandings do not occur again.We apologize for the inconvenience and will ensure this issue is addressed internally to ensure pricing is clear and transparent.We hope that despite this incident, you enjoyed your stay with us and that you will give us the opportunity to welcome you as our valued guest again in the future.Best regards
Accommodation was great, it was clean and breakfast was great! It was the perfect location,close to shopping and eateries.
Barbara
Stayed 2 nights in Aug 2023
Response from Peter F. on 29 Aug 2023
Dear Barbara, thank you for taking the time to leave a positive review of your stay. We're delighted to hear that you found our accommodation clean and enjoyed our breakfast offerings. Our central location is indeed convenient for shopping and dining, and we're pleased that it met your expectations. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future. Thank you for choosing our hotel. Best regards
It was in a central position in the innere stadt and so easy to reach public transport links, restaurants, bars, shops and places of interest.
The staff were fantastic; warm and welcoming when we arrived tired after our journey.
Rosemary
Stayed 5 nights in Jul 2023
Response from Peter F. on 8 Aug 2023
Thank you for sharing your experience with us! We're delighted to hear that our central location in the center of Vienna contributed to a convenient and enjoyable stay.It's great to know that you found it easy to access public transport, as well as a variety of restaurants, bars, shops, and attractions. We aim to provide our guests with a well-connected and vibrant environment.We're also thrilled that our staff left a positive impression on you. Providing a warm and welcoming atmosphere is a priority for us, especially after a long journey.Should your travels bring you back to Vienna, we would be honored to host you again and provide another memorable experience.Best regards,
8/10 Good
Sarah
Travelled with group
10 Jul 2023
Liked: Cleanliness, staff & service
Neighborhood was quiet and not crowded but the hotel doesn't have fridge or microwave in the room. Buffet breakfast was good and practical food choices served.
Sarah
Stayed 6 nights in Jul 2023
Response from Peter F. on 18 Jul 2023
Dear Sarah, thank you for your feedback on your stay. We are glad that you liked the quiet area. However, we regret that we do not have refrigerators and microwaves in the rooms. Since we are only a 3-star hotel, this is not necessary.We are pleased to hear that you enjoyed the breakfast buffet and that a practical selection of dishes was offered. We will pass on your positive feedback to our team. Thank you for choosing our hotel and we hope to welcome you back again soon. Best regards
Our rooms were spacious, every day were changing the sheets beside the towels, great variety for the breakfast, location in the middle of old Vienna town such a touristic place.
Be aware after the hotel, OBB train conductors very rude and abuse of power and authority!
Dan
Stayed 5 nights in Jun 2023
Response from Peter F. on 8 Aug 2023
Dear Dan, we appreciate your positive feedback on our rooms, daily housekeeping, and diverse breakfast offerings. We are centrally located in the heart of old Vienna, a bustling tourist destination. We're sorry to hear about your experience with the OBB train conductors; please accept our apologies for any inconvenience caused. If you have more details to share, we'd appreciate hearing from you. Thank you for staying with us. Best regards
10/10 Excellent
Veronica
5 Jul 2023
Veronica
Stayed 2 nights in Jun 2023
Response from Peter F. on 8 Aug 2023
Thank you for your feedback about our Hotel Post Vienna. With hospitable regards your Hotel Post Team.
Dear Sandor, thank you for sharing your experience with us! We're delighted to hear that our central location in Vienna contributed to a convenient and enjoyable stay.Best regards and see you again.
10/10 Excellent
Naresina
1 Jul 2023
Naresina
Stayed 1 night in Jun 2023
Response from Peter F. on 8 Aug 2023
Thank you for your feedback about our Hotel Post Vienna. With hospitable regards your Hotel Post Team.
Convenient to all shops and restaurants. They stored our luggage until we could check in without a problem. Great breakfast. Staff were great! The shower was my only complaint.. fluctuated between really hot and cold frequently while showering.
Kimberly
Stayed 1 night in Jun 2023
Response from Peter F. on 8 Aug 2023
Dear Kimberly, tank you for your review. We're delighted that you found our location convenient and enjoyed the breakfast and our staff's service. We apologize for the inconvenience you experienced with the shower temperature fluctuation. We will definitely look into this issue to ensure a better experience for our guests in the future. Your feedback is greatly appreciated, and we hope to welcome you back for a more comfortable stay.Best regards,
This hotel was exactly what I was looking for: Modest but clean room, new bathroom, strong Wi-Fi and a good breakfast in the morning. You can’t beat the location for the price in terms of proximity to St Stephen’s and public transportation.
John
Stayed 4 nights in Jun 2023
Response from Peter F. on 8 Aug 2023
Dear John, we're thrilled to hear that our hotel met your expectations perfectly! It's fantastic that you found the room clean and well-equipped, the Wi-Fi strong, and enjoyed a satisfying breakfast. Our convenient location near St. Stephen's and public transportation is indeed a highlight. Thank you for sharing your positive experience, and we look forward to welcoming you back in the future!Best regards
The hotel’s location is excellent, although construction outside was a little nuisance.
Service was friendly and attentive.
Breakfast was excellent!
Marcel
Stayed 2 nights in Jun 2023
8/10 Good
Verified traveller
22 Apr 2023
Liked: Cleanliness, staff & service, room comfort
Verified traveller
Stayed 2 nights in Apr 2023
Response from Peter F. on 25 Apr 2023
Thank you for your feedback.We look forward to your recommendation and to seeing you again at the Hotel Post Vienna.
6/10 Okay
Hank
15 Feb 2023
Liked: Cleanliness, room comfort
Hank
Stayed 2 nights in Feb 2023
Response from Peter F. on 22 Feb 2023
Dear Hank Myra. Thank you for your review after your stay. Unfortunately, we cant understand the 6 out of 10 points without a review. We look forward to direct feedback on site. Best regardws the Hotel Post Vienna-Team
First, the location was ideal as it was in a quiet part of the center city very near an important metro stop. Second, the staff was very helpful. Third, the room was clean and just what I needed. Fourth, they served a hearty breakfast buffet. Overall, I would definitely recommend and come back.
Zachary
Response from Nicole on 15 Feb 2023
Thanks for your feedback. We look forward to your recommendation of our city hotel in Vienna. Best regards, the Hotel Post Wien team.
Very expensive for what it offers. Very small room, you can hear people walking and talking in the room above. It should have been half price than what we paid. Do not book here. We stayed at a bigger, nicer, better place 3 metro stations Away for half price.
Ciprian
Stayed 1 night in Aug 2022
Response from Peter F. on 1 Sept 2022
Dear Ciprian.We are sorry that you were not completely satisfied with us. We are always open to any criticism and thank you for personal feedback, as we always want to improve. Best regards from Vienna.
Overall the hotel was good. The location is superb. Within walking distance to countless cafes, shops and attractions. The breakfast was wildly mediocre but there are fabulous places less than 5 minutes away for great Viennese breakfast. The room was okay. It served its purpose. Having a strong air conditioner was great during the July heat. For the value this is a good choice.
Trevor
Stayed 5 nights in Jul 2022
2/10 Terrible
PAVLI
Travelled with family
2 Jul 2022
Disliked: Cleanliness, staff & service, amenities
The responsibility of the front desk was very low.
We had to sleep all night with no AC , when the temperature during the day had been 37C. At all they did not care.It Was a very bad struggling sleep.
The Breakfast was good, and the cleaning.
PAVLI
Stayed 1 night in Jun 2022
Response from Peter F. on 6 Jul 2022
Dear guest. We are really sorry. On the evening in question we had a terrible storm in Vienna, so that lightning and hail caused extreme tension on the electrical lines. This was the reason there were problems with the air conditioning and we couldn't guarantee a supply during the night. Best regards
My room was facing another building, so there was no view or sunlight.
Yosuke
Stayed 3 nights in May 2022
Response from Peter F. on 27 Jul 2022
Dear Yosuke. We are sorry that you were not satisfied with your choice of room. You are welcome to upgrade your room at reception, subject to availability. Best regards from Vienna