Exterior

Reviews of The Shrub lodge

3 out of 5
The Shrub lodge
649 Reynard Rd, Victoria Falls, Matabeleland North Province

Reviews

9.8

Exceptional

Rating 10 - Excellent. 9 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new lodge and has only been open for a year. I stayed for 11 nights. I do not think I have ever stayed in a place that was kept so very clean. I was not well during my stay due it transpired may have been caused by the malaria tablets that I was taking. The staff took good care of me however. I found Victoria Falls exceptionally hot, and would probably have had to come home early had it not been for the excellent air conditioning in the room, and a refrigerator in my room, and regular use of the swimming pool. This pool for me was the main reason for my choosing to stay at the Shrub Lodge. Different people have different ideas on what they would like in a hotel bedroom. My main comment with regard to this would be I would have liked to have had a few more drawers. Breakfast was not a happy time for me, which I think was due to the fact that I felt nauseous every morning which unknown to me at the time may have been because of the malaria tablets.
Stayed 10 nights in Feb 2024

8/10 Good

Hugh, Kelowna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good value. Get a room at the rear of the property.
Stayed 1 night in Jan 2024
Response from David Phiri on 13 Feb 2024
Thank you .

10/10 Excellent

Kennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to have the restaurant on-site. The breakfast was great the first morning we stayed. The second morning we left early for Devil's Pool and had a breakfast boxed for our return. It was well packed with more than enough to fill us up for the day. Mr. Perry was great with arranging the visit to Devil's Pool. We really enjoyed our stay.
Stayed 2 nights in Dec 2023
Response from David Phiri on 13 Feb 2024
Thank very much, we are grateful that you enjoyed your stay with us and also the activities we organised for you. HOPE YOU COME BACK SOME TIME.

10/10 Excellent

Hamilton Kudzai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable value
Very good stay. Recommended and excellent value.
Stayed 1 night in Dec 2023
Response from David Phiri on 13 Feb 2024
Thank you, We are glad you enjoyed your stay.

10/10 Excellent

Sheldon

Stayed 3 nights in Nov 2023

10/10 Excellent

swithun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Establishment.Worth it 4sure
The room was very clean,the bed was a king size and was comfy.The bathroom was pretty clean and functional. The only thing is that the rain shower was not punchy enough,but it was okay as it has a soft feel. The breakfast was amazing especially the Zimbabwe pork sausages..very tasty.
Stayed 1 night in Oct 2023
Response from Shrub lodge marketing team on 20 Oct 2023
Thank you for staying with us, we are glad you enjoyed your stay! We look forward to seeing you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
This was a great place to stay. The room is comfortable with drinking water provided. Extra blankets were available if needed. There is air conditioning. The service is excellent! We needed to eat breakfast early to catch our safari tour and the staff accommodated. The breakfast was made to order and wonderful (I had sausage and eggs). There is also fruit, cold cereal, yogurt, pastries, toast, etc. I highly recommend a stay here.
Stayed 2 nights in Jul 2023
Response from The shrub lodge on 15 Jul 2023
We appreciate you and your kind words. Same time next year ?!

10/10 Excellent

michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lodge neuf propre personnel accueillant et disponible Piscine à disposition Bien situé dans Victoria Falls
Stayed 2 nights in Nov 2023