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Overview of Grand Hotel Moon Valley

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Superior Double or Twin Room, Terrace, Sea View

  • 258 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Quadruple Room, Terrace, Sea View

  • 301 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

Standard Double Room, Balcony, Sea View

  • 258 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Standard Double or Twin Room, Balcony

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Economy Double or Twin Room, Garden View, Annex Building

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Triple Room, Terrace, Sea View

  • 280 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 22 out of 78 reviews
5 - Excellent 28%
Rating 4 - Good. 35 out of 78 reviews
4 - Good 45%
Rating 3 - Okay. 11 out of 78 reviews
3 - Okay 14%
Rating 2 - Poor. 9 out of 78 reviews
2 - Poor 12%
Rating 1 - Terrible. 1 out of 78 reviews
1 - Terrible 1%

3.9/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

2/5 Poor

Travelled with group
Hotel was over booked so we didn’t stay in the hotel that we chose!!
Stayed 3 nights in Sep 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
They staff were very helpful and friendly food was very good and a great choice overall we were very satisfied
Stayed 7 nights in Sep 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service
Professional service . Good breakfast and nice lunches . Stunning views . Big pool and sun bed area . Well recommend
Stayed 1 night in Jul 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful views & excellent service . Excellent food and service by the pool . Very large pool area
Stayed 4 nights in Jul 2019

2/5 Poor

Liked: Cleanliness, staff & service
Overall a lousy way to treat a guest.
Major Grip: They were over booked for the last day of our stay and asked us would we mind moving hotel; we agreed, thinking that, as we were helping them out, they would put us somewhere as good or better; BOY WERE WE WRONG !! The hotel was rated 4 Star but I don't know how. The first room shown was 45CM longer than the bed and not much more on either side. The next room was not much better but as it was our last day we settled, preferring not to waste any more time arguing. It was also over 300 steps up from Carpark to reception; not for the faint hearted; literally!! I could say more, lots! Overall a lousy way to treat a guest who was doing you a favor !! Other than that: The Moon Valley Hotel Itself is nice enough; Pool looked Good (Didn't use); Nice Views and one or two good restaurants around; but not much else; you have to travel to see anything. Probably a good spot for Tour Groups or if you’re Comfortable Driving in Italy, or just want to sit by a pool. There is a Train within easy walking; but if you have to use the train you are probably better off staying in Sorrento.
Stayed 7 nights in May 2018

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