The room we had was very dirty. Housekeeping needs to learn what dusting means. We had room 104 which was located behind the kitchen. Both mornings about 3.30-4.00, was banging and tapping sounds from the breakfast being prepared. Finally quiet around 5am. Ahh breathe a sigh of relief. Finally we can get back to sleep. That’s when the staff decide to have a chat. Very frustrating. Also there is a strip light in the hanging section. This flashed a bright light (looked like lightning) every 45 seconds. I know because I was so awake and angry, I counted it.
So if you want a good nights sleep, don’t stay here.
They are also skimpy on tea bags, sugar etc.
Did not like this hotel at all. Won’t be staying at Mercure anymore.