We spent 4 nights here in late October and were very pleased with the location, the room and the service. The entrance is just a few steps away from the heart of the city, but it is tucked away so that noise and crowds are not a problem. Our corner room (103) was beautiful and spacious and we’d have been comfortable staying here even longer.
The included buffet-style breakfast was very nice, staffed by a very pleasant man who quickly brought and cheerfully replenished our cappuccini. Scrambled eggs and bacon as well as a variety of cold cuts, breads, pastries and juices made for a substantial beginning to an active day.
The front desk staff were very helpful, in particular Elisa who was there most days. She called taxis for us, recommended and booked restaurant reservations, and even phoned ahead to our next destination to find an English-speaking person who could speak with me about a guided tour in English the next morning.
We would gladly stay here again on any future visit to Verona.