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Reviews of Vero Beach Inn & Suites I-95

3 out of 5
Vero Beach Inn & Suites I-95
8797 20th St, Vero Beach, FL

Reviews

7.6

Good

Rating 10 - Excellent. 412 out of 1000 reviews" "
Rating 8 - Good. 265 out of 1000 reviews" "
Rating 6 - Okay. 133 out of 1000 reviews" "
Rating 4 - Poor. 90 out of 1000 reviews" "
Rating 2 - Terrible. 100 out of 1000 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place , good breakfast.
Stayed 1 night in May 2024
Response from John H, Asst. GM on 6 May 2024
Thank you so very much for your wonderful review of our hotel! I thank you as well for taking the time and for your comments. Much appreciated!

10/10 Excellent

ramses

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very goog atention for the personal
Stayed 1 night in May 2024
Response from John H, Asst. GM on 6 May 2024
Thank you so very much for your outstanding 5/5 review of our hotel! I appreciate you taking the time and for your comments. Safe travels until we meet again!

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service
An older motel, renovated nicely, except for the bathtub.
Stayed 1 night in May 2024
Response from John H, Asst. GM on 6 May 2024
Thank you for your review of our property. I appreciate you taking the time and for your feedback. We're working on the tubs lowly but surely! Safe travels.

8/10 Good

Mike

Lady at the front desk could use a smile
Stayed 1 night in May 2024
Response from John H, Asst. GM on 6 May 2024
Thank you for your review of our hotel. I appreciate you taking the time and for your feedback. Safe travels.

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff helpful. Breakfast staff Clare, Michael, and Clare’s son. Didn’t get his name. Breakfast was very good. This is are second time here. We usually never repeat hotels but this is worth it to us.
Stayed 2 nights in May 2024
Response from John H, Asst. GM on 6 May 2024
Thank you so very much for your review of our hotel! Your comments are welcomed and appreciated. Clare's son would be Paul and I know he and all those mentioned are enthused they could make your stay more enjoyable. Look forward to having you again when you're back on The Treasure Coast. Safe travels until we meet again!

10/10 Excellent

Jeff kenley

Liked: Cleanliness
Stayed 1 night in May 2024
Response from John H, Asst. GM on 6 May 2024
Thank you very much for your review! I thank you for taking the time and for your 5/5 score! Safe travels!

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly desk staff . Great parking option for U-Haul and nice room
Stayed 1 night in May 2024
Response from John H, Asst. GM on 2 May 2024
Thank you so very much for your outstanding review of our hotel! I appreciate you taking the time and for you marvelous comments regarding our staff, our rooms and parking. Please visit us again should you be on The Treasure Coast. Safe travels!

4/10 Poor

Yamunadavy

Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from John H, Asst. GM on 2 May 2024
Thank you for your review. Safe travels.

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean. Our room had no smells. It had a cute pool area. We had a nice breakfast. It isnt fancy but very nice. It would be nice for a family reunion. No complaints. Enjoyed our stay. NO SMELLS!
Stayed 1 night in Apr 2024
Response from John H, Asst. GM on 30 Apr 2024
Thank you for your review of our hotel. I appreciate you taking the time and for your 5/5 score! I'm quite glad to know there were not any foul odors in your room! Thank you as well for your additional comments. Please visit us again. Safe travels

4/10 Poor

Jere

Disliked: Property conditions & facilities
The bathroom was terrible. It was really outdated. The coating on the bathtub was peeling off. We had no maid service. We had to empty our trash cans and get fresh towels every night. The breakfasts were very good. The staff was nice.
Stayed 5 nights in Apr 2024

8/10 Good

Yanira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from John H, Asst. GM on 30 Apr 2024
Thank you for your review of our hotel, I do appreciate it.

8/10 Good

Philip, Fleming Island

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, friendly, helpful staff and clean!
Stayed 2 nights in Apr 2024
Response from John H, Asst. GM on 22 Apr 2024
Thank you for your review of our hotel! I thank you as well for your comments regarding the staff, we most certainly smile knowing you were received well. Safe travels to you and yours until we meet again!

10/10 Excellent

Stephanie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean and the breakfast is wonderful
Stayed 1 night in Apr 2024
Response from John H, Asst. GM on 22 Apr 2024
Thank you for your review of our hotel! Quite glad to know you found us to be quite clean and our breakfast was enjoyable as well. Please visit us again.

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. AC worked great
Stayed 1 night in Apr 2024
Response from John H, Asst. GM on 15 Apr 2024
Thank you so very much for your review! I appreciate your scoring and your comments! Quite glad to know your stay was comfortable and enjoyable!

2/10 Terrible

Jackie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Run the other way! Run down and in need of many repairs. Had to call maintenance several times. Had to change rooms once because there was no hot water in the sink. Tub did not drain. TV did not work. Phone did not work. No way to call the front desk. They do not answer anyway. Staff tried, but there were so many problems.
Stayed 2 nights in Apr 2024

2/10 Terrible

Krista

Disliked: Cleanliness, amenities, property conditions & facilities
The bath tub was stained and everything including the sheets look dirty.
Stayed 1 night in Apr 2024
Response from John H, Asst. GM on 8 Apr 2024
Thank you for your review. I'll be sure to address your concerns with the appropriate departments. So sorry we did not meet your expectations.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Rooms were ok. Pool area is great. Super comfy lounge chairs. Old school florida class. We will stay again!
Stayed 1 night in Mar 2024
Response from John H, Asst. GM on 1 Apr 2024
Thank you very much for your outstanding review of our hotel. I do appreciate you taking the time and for your comments. We do enjoy our old school Florida class as well! Please visit us again soon! Safe travels until then!

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property renovated since last there . Landscaping and pool area much improved. Free breakfast very good. Beds comfortable.
Stayed 2 nights in Mar 2024
Response from John H, Asst. GM on 28 Mar 2024
Thank you very much for your review of our hotel. I do appreciate you taking the time and for your lovely comments. Quite glad to know your return trip in 2024 was a step above your previous stay. Please join us again, until then safe travels

6/10 Okay

Veronica

Good stay
Stayed 1 night in Mar 2024
Response from John H, Asst. GM on 25 Mar 2024
Thank you very much for your review. We appreciate you taking the time. Quite happy to know it was a good stay. Safe travels to you and yours.

10/10 Excellent

Candi

Stayed 1 night in Mar 2024
Response from John H, Asst. GM on 15 Apr 2024
Thank you for your review. Appreciate you taking the time. Safe travels.

10/10 Excellent

Candi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024
Response from John H, Asst. GM on 25 Mar 2024
Thank you so very much for your 5/5 review of our hotel. We appreciate you taking the time. Safe travels.

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Mar 2024
Response from John H, Asst. GM on 25 Mar 2024
Thank you so very much for your wonderful review of our hotel! I appreciate you taking the time and for your score and comments. Please visit us again.

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt very safe and was well lighted . The staff was helpful.
Stayed 7 nights in Mar 2024
Response from John H, Asst. GM on 23 Mar 2024
Thank you for your review and comments regarding your stay at our hotel. I'm quite glad to know you appreciated our lighting, our staff and felt safe overall. Marvelous to hear. Please visit us again.

4/10 Poor

Ted

Liked: Cleanliness, property conditions & facilities
Uncomfortable bed, lumpy pillows, noisy motor on bathroom vent, too much light in room at night resulting in very poor sleeping conditions.
Stayed 2 nights in Mar 2024
Response from John H, Asst. GM on 8 Apr 2024
Thank you for your review. I'm so sorry we failed to meet your expectations and will address your concerns, but do thank you for the comments. Safe travels.

8/10 Good

Andy

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from John H, Asst. GM on 22 Mar 2024
Thank you so much for your review of our property. I appreciate you. Safe travels.

10/10 Excellent

felice

Travelled with family
Clean hospitable. Best breakfast of any class hotel ever. For choices quality space selection. Not even comparable. Way better
Stayed 1 night in Mar 2024
Response from John H, Asst. GM on 18 Mar 2024
Thank you for your review of our hotel! I appreciate your comments regarding our breakfast and am quite glad to know it was enjoyed and was overall a marvelous experience!

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from John H, Asst. GM on 18 Mar 2024
Thank you so very much for your 5/5 review! Appreciate you taking the time and for your score! Safe travels until we meet again!

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from John H, Asst. GM on 12 Mar 2024
Thank you for your review! I thank you for your score and for taking the time.

6/10 Okay

Terrance

Travelled with partner
Liked: Cleanliness, staff & service
There was eighteen baseball boys in a team, rowdy till 2.30am, walls seemed very thin, we think they were next door, nice staff, tasty breakfast but could use some fresh fruit
Stayed 1 night in Mar 2024
Response from John H, Asst. GM on 8 Apr 2024
Thank you for your review. I appreciate your comments and am sorry to hear your stay was less than desirable. I'll address your concerns with the appropriate departments and guests. Safe travels.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Mar 2024
Response from John H, Asst. GM on 4 Mar 2024
Thank you very much for your outstanding review of our hotel! I appreciate you taking the time!

10/10 Excellent

Joseph

Stayed 1 night in Mar 2024
Response from John H, Asst. GM on 23 Mar 2024
Thank you so very much for your 5/5 review of our hotel! I thank you for taking the time and for your score. Please visit us again! Safe travels until then.

10/10 Excellent

Walter

Stayed 1 night in Feb 2024
Response from John H, Asst. GM on 1 Mar 2024
Thank you for your 5/5 review! We appreciate you taking the time!

10/10 Excellent

Denise

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person and hostess, Claire, at breakfast were very pleasant. The recent remodel gave the hotel rooms a very updated look. Comfortable mattresses. Bar size fridge was a plus for longer stays. Also had a bar/restaurant on site.
Stayed 3 nights in Feb 2024
Response from John H, Asst. GM on 1 Mar 2024
Thank you so much for your wonderful review! I most definitely appreciate your comments regarding Claire, she is an absolute sweetheart and we're lucky to have her! Quite glad to know your stay was enjoyable! Safe travels!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice
Stayed 2 nights in Feb 2024
Response from John H, Asst. GM on 1 Mar 2024
Thank you for your review! I thank you!

4/10 Poor

Sara, Avon Park

Bathroom in 149 needs work tub fill of rust and door was in poor condition
Stayed 1 night in Feb 2024
Response from John H, Asst. GM on 6 Mar 2024
Thank you for your review of our hotel. I do appreciate your comments and we are working slowly to address the tub and bathroom conditions to the point that should you return to us, they will be in much more agreeable condition. Thank you again. Safe travels.

8/10 Good

James

Was nice
Stayed 1 night in Feb 2024
Response from John H, Asst. GM on 27 Feb 2024
Thank you for your review! We appreciate you taking the time!

4/10 Poor

Karen

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from John H, Asst. GM on 4 Mar 2024
Thank you for your review. We appreciate you taking the time.

10/10 Excellent

Robyn

Stayed 1 night in Feb 2024
Response from John H, Asst. GM on 22 Mar 2024
Thank you so very much for your 5/5/ review! I thank you and my staff thanks you. Safe travels

6/10 Okay

Sean, Kirkland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the beds was uncomfortable and the pool was not heated, it was too cold to swim in. Otherwise, it is a good motel.
Stayed 1 night in Feb 2024
Response from John H, Asst. GM on 6 Mar 2024
Thank you for your review of our hotel. We do not advertise a heated pool and I apologize it was too cold to experience and enjoy. We do have a few quotes to add a heater and perhaps in the coming months, we could offer that should you decide to come back. Again, I appreciate your review and comments. Safe travels.

4/10 Poor

Marisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were dirty, moldy and smelly. Rust in tubs , fixtures not secured to walls. This property needs work to get it decent.
Stayed 6 nights in Feb 2024

10/10 Excellent

Patrice, Cooperstown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Awesome breakfast buffet. Very friendly staff. We highly recommend.
Stayed 2 nights in Feb 2024
Response from John H, Asst. GM on 4 Mar 2024
Thank you so very much for your wonderful review! I sincerely appreciate your comments regarding our amenities and our staff, definitely made us smile! Please visit us again! Safe travels!

10/10 Excellent

Randy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to spend the night.
Stayed 1 night in Feb 2024
Response from John H, Asst. GM on 27 Feb 2024
Thank you for your review! Your time and patronage is appreciated! Safe travels!

4/10 Poor

jeffrey, Salisbury

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was dated and needed a lot of repairs. Noisy AC. Food was ok.
Stayed 1 night in Feb 2024
Response from John H, Asst. GM on 6 Mar 2024
Thank you for your review. I appreciate you taking the time

8/10 Good

Kerri

Travelled with partner
Liked: Cleanliness, staff & service
Clean affordable accommodations. Restaurant and bar on premises. Pool. Thin walls. Good a/c. Bright lights that shine in the window. Shutters instead of drapes
Stayed 1 night in Feb 2024
Response from John H, Asst. GM on 27 Feb 2024
Thank you for your honest review of our hotel. We appreciate your feedback and your score and will definitely take your concerns to heart. Safe travels.

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Feb 2024
Response from John H, Asst. GM on 16 Feb 2024
Thank you so very much for your review! We appreciate your score and your comments! Safe travels!

10/10 Excellent

Mary C

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is well taken care except for bathroom door which had water damage and needs replacing. We were surprised at the spaciousness and location of our room. We’ll gladly return for another trip & wonderful breakfast that was prepared.
Stayed 1 night in Feb 2024
Response from John H, Asst. GM on 14 Feb 2024
Thank you for your fantastic review of The Vero Beach Inn and Suites! We appreciate your feedback and your comments regarding our amenities. Thank you also for your remarks regarding the bathroom door, it shall be addressed. Please visit us again soon! Safe travels!

8/10 Good

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
The property is obviously slowly being renovated to make it more attractive. My room had beautiful new floors, comfortable beds and a rather old, rusty, dented bathtub. The pool and surrounding area were lovely, though the pool was unheated and rather cool. The breakfast buffet was good, though the food was at varying degrees of hotness. I arrived early and was denied early check-in, even though I was told rooms were available. The clerk said the computer would charge an early check-in fee and she either couldn't, or didn't want, to override that. One of the people working at the buffet showed obvious frustration that items hadn't been ordered by a coworker, and she was also unhappy with the way guests were piling their dirty dishes. The location was convenient, and close to the highway, though it was a twenty minute drive to the beach. Overall, a pleasant stay for a reasonable price.
Stayed 3 nights in Feb 2024
Response from John H, Asst. GM on 13 Feb 2024
Thank you for your review of The Vero Beach Inn and Suites, we appreciate you taking the time and for your comments. I'll be sure to share your feedback with the appropriate departments to correct the items that need addressing. Thank you as well for your positive feedback hither and thither regarding our amenities, your honesty is appreciated. Thank you so very much. Safe travels!

4/10 Poor

Michele

Travelled with group
Loud music and lots of smoking.
Stayed 2 nights in Feb 2024
Response from John H, Asst. GM on 16 Feb 2024
Thank you for your review. I'm so sorry to hear you experienced a less than pleasant stay. I know our security team handled the loud music and it ceased however overall, it should not have occurred in the first place. Our apologies. Hoping that should you return in the future, your stay will be more enjoyable. Again, thank you.

8/10 Good

Rich

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Front desk on 13 Feb 2024
Thank you for the review and come back to see us soon!!

6/10 Okay

Connie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very poor Internet service
Stayed 2 nights in Feb 2024
Response from Front Desk on 13 Feb 2024
Thank you for the review and come back to see us soon!!