Exterior
Check availability

Reviews of Holiday Inn Express Hotel & Suites Vernon College Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Vernon College Area, an IHG Hotel
700 Hillcrest Dr, Vernon, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 324 out of 422 reviews" "
Rating 8 - Good. 73 out of 422 reviews" "
Rating 6 - Okay. 13 out of 422 reviews" "
Rating 4 - Poor. 6 out of 422 reviews" "
Rating 2 - Terrible. 6 out of 422 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Craig, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Clean. Friendly staff! Good breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. She even called to let us know the room was done early
Stayed 1 night in Feb 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The lady who checked us in was amazing and other employees were very friendly. Very clean and comfortable hotel!
Stayed 1 night in Jan 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Staff was friendly and helpful. Breakfast area was extra neat and tidy with fresh food. Great oatmeal.

10/10 Excellent

Yi Chuan

Stayed 1 night in Dec 2023

10/10 Excellent

Estella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfortable beds!
We had a Wonderful stay at this Holiday Inn Express. It was clean & well maintained! The beds were super comfortable & each queen bed had 4 pillows!! Breakfast was awesome! Staff was super courteous & quick! We will definitely be staying here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Adel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms Quiet rooms Good selection for breakfast
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, food an people
Stayed 2 nights in Nov 2023

10/10 Excellent

Charles D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vernon trip for funeral
Came for a funeral. Hotel was great, as usual. Friendly, helpful an professional staff. Room clean, bed nice and comfy. Pleasant experience, notwithstanding the reason for the trip.
Stayed 1 night in Nov 2023

2/10 Terrible

Linda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We heard doors slamming from the time we checked in till about 10:15 PM then they started up again around 5:30 in the morning all the way till we check out at 8 o’clock a.m. waiting for a refund.
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jeri

Stayed 1 night in Oct 2023

8/10 Good

janey

Stayed 1 night in Oct 2023

8/10 Good

Serena

Stayed 1 night in Oct 2023

10/10 Excellent

Faith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Effie F

Stayed 1 night in Oct 2023

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very Clean, Staff were very friendly and attentive.
Stayed 1 night in Oct 2023

6/10 Okay

mark

Liked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

Kathy

Stayed 2 nights in Sep 2023

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Misty

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Giant cockroach
There was a giant cockroach in our room. We noticed it as we were packing to leave. I showed the picture to the manager and all he said “looks like a water bug.” I normally wouldn’t complain because I understand bugs are everywhere but we had our 4 month old grand daughter with us this stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanest holiday inn I hv ever stayed at. Staff meeting as exceptional
Stayed 2 nights in Sep 2023

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff and our room was perfect.
Stayed 1 night in Sep 2023

10/10 Excellent

Sarah

Travelled with pets
This is really a phenomenal property. One wonders what they will find in such an under populated area on a long drive. You could not ask for more. The place is super clean, modern and updated and the staff is true to southern Texas friendly. Thank you This is really a phenomenal property. One wonders what they will find in such a under populated area on a long drive. You could not ask for more. The place is super clean, modern and updated and the staff is true to southern Texas friendly. Thank you so much for a home away from home for a night.
Stayed 1 night in Sep 2023

8/10 Good

Peter

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here with our travel trailer. Plenty of space. Breakfast was good, room was clean, just had a bit of a cricket problem. Masses of crickets!!
Stayed 1 night in Sep 2023

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient and quiet and very clean
Stayed 1 night in Sep 2023

10/10 Excellent

Sue, Davenport

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Very clean property and so was the room. Nice breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Gene, Longview

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was refreshing to be greeted by a friendly person. I wish we remembered her name. She recommended 3 Hearts Steakhouse for dinner and it was excellent. The next morning another friendly lady got us on our way. Excellent bfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Annalisa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were nice and friendly, clean room, and very comfortable stay
Stayed 1 night in Aug 2023

10/10 Excellent

Jamie

Stayed 2 nights in Aug 2023

10/10 Excellent

Jerry

Liked: Property conditions & facilities, room comfort
Great hotel!
Our suite was very clean and comfortable! We loved having a couch instead of chairs. We would definitely stay there again!
Stayed 1 night in Aug 2023

10/10 Excellent

Khristy

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Love this hotel stay once a year
Stayed 1 night in Aug 2023

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & quiet
Stayed 1 night in Aug 2023

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Gayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Very clean, easy check in.
Stayed 1 night in Jul 2023

10/10 Excellent

joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
clean,
Stayed 1 night in Jul 2023

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
The check-in was extremely fast. The hotel is very clean and nice.
Stayed 1 night in Jul 2023

10/10 Excellent

Cynthia

Liked: Staff & service, property conditions & facilities
The staff was friendly and welcoming.
Stayed 2 nights in Jun 2023

8/10 Good

valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Sam, Friendswood

Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Tinlee

Stayed 1 night in Jun 2023

10/10 Excellent

Tamara

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Clean hotel, great pool!
Stayed 1 night in May 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good place.
Stayed 3 nights in May 2023