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Reviews of Les Jardins du Mess

4 out of 5
Les Jardins du Mess
22 Quai de la République, Verdun

Reviews

9.2

Wonderful

Rating 10 - Excellent. 298 out of 455 reviews" "
Rating 8 - Good. 132 out of 455 reviews" "
Rating 6 - Okay. 16 out of 455 reviews" "
Rating 4 - Poor. 6 out of 455 reviews" "
Rating 2 - Terrible. 3 out of 455 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mr Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and polite staff. Excellent breakfast
Stayed 1 night in May 2024
Response from Ludivine, réceptionniste on 13 May 2024
Nick, good morning. Thank you for taking the time to give us feedback on your stay. It's always a pleasure to read comments like yours! We're delighted to hear that your visit went so well. Thank you very much, The entire staff wishes you a very pleasant day and thanks you. We hope to see you again soon, Ludivine, receptionist. Les Jardins du Mess****

10/10 Excellent

Juvencio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view from our room of the river. Nice breakfast. Great
Stayed 1 night in Apr 2024
Response from Ludivine, réceptionniste on 28 Apr 2024
Dear customers, Thank you for your feedback! The entire Jardins du Mess team would like to thank you and we look forward to seeing you again. Best regards, Ludivine, receptionist. Les Jardins du Mess****

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel in a quaint city, with a stellar view. Close to everything. Excellent service with a superb staff. We loved everything about the hotel. Super clean, very comfortable, and ideally located.
Stayed 1 night in Apr 2024
Response from Guillaume receptionist on 10 Apr 2024
Dear Sharon,The entire Jardins du Mess team would like to thank you for your positive review.We are delighted that you enjoyed your stay at our hotel. Thank you for your feedback. We look forward to welcoming you again during your next stay in Verdun.Guillaume receptionist

4/10 Poor

Oliver

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ghost town!
Nice hotel in a nice location. It was a real shame that the hotel restaurant was closed as there was nothing open in the town in the evening at all! Real shame.
Stayed 1 night in Jan 2024
Response from Ludivine, réceptionniste on 18 Feb 2024
Dear Oliver, Thank you for taking the time to send us this message. We are sorry to hear that your stay did not go perfectly. We have taken note of your feedback and hope that your next stay with us will be more enjoyable! Yours sincerely, Les Jardins du Mess.

10/10 Excellent

Norrie

Stayed 1 night in Nov 2023
Response from Guillaume receptionist on 4 Dec 2023
Dear Norrie, thank you for your excellent review of our hotel. Our staff are delighted to hear that you thoroughly enjoyed your stay with us.We look forward to welcoming youSincerely

10/10 Excellent

Nermina

Stayed 1 night in Nov 2023
Response from Guillaume receptionist on 29 Nov 2023
Dear Guest, thank you for your review. We are delighted to hear that you enjoyed your stay in our hotel. We hope to see you again soon.Yours faithfully

10/10 Excellent

Thierry

Stayed 3 nights in Oct 2023
Response from Guillaume réceptionniste on 29 Nov 2023
Cher Thierry, nous vous remercions pour votre excellent avis. Notre équipe ravis d'apprendre que votre séjour dans notre établissement vous ait pleinement satisfait. Nous espérons vous revoir bientôt.Cordialement,

10/10 Excellent

Dge

Stayed 2 nights in Oct 2023
Response from Guillaume réceptionniste on 29 Nov 2023
Bonjour, nous vous remercions pour votre retour. Au plaisir de vous accueillir dans notre établissement.Cordialement.

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly and a great place to stay when in Verdun.
Stayed 2 nights in Oct 2023
Response from Guillaume receptionist on 29 Nov 2023
Dear Steve, thank you for your comment. Our staff are delighted to have been able to help you. We hope to see you soon. Sincerely

10/10 Excellent

Dge

Stayed 1 night in Oct 2023
Response from Guillaume réceptionniste on 29 Nov 2023
Cher Client, nous vous remercions pour votre avis. Nous sommes ravis d'apprendre que votre séjour dans notre établissement vous ait pleinement satisfait. Nous espérons vous revoir bientôt.Cordialement,

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great staff.
Stayed 1 night in Oct 2023
Response from Guillaume receptionist on 29 Nov 2023
Hi Scott, thank you for taking the time to write a review of our hotel. We are delighted to hear that you enjoyed your stay. Our goal is always to exceed your expectations! We hope to see you again soon! Best regards

10/10 Excellent

Lars

Stayed 1 night in Sep 2023
Response from Guillaume réceptionniste on 29 Nov 2023
Cher Client, nous vous remercions pour votre avis. Nous sommes ravis d'apprendre que votre séjour dans notre établissement vous ait pleinement satisfait. Nous espérons vous revoir bientôt.Cordialement,

8/10 Good

Claudius K.

Stayed 3 nights in Sep 2023
Response from Guillaume receptionist on 29 Nov 2023
Dear Claudius, thank you for your review. We are delighted to hear that you enjoyed your stay with us. During your next stay, we will do our utmost to improve on your previous stay.Yours faithfully

10/10 Excellent

Barbara

Stayed 1 night in Sep 2023
Response from Guillaume réceptionniste on 26 Sept 2023
Bonjour Barbara, nous vous remercions pour l'excellente note que vous avez attribuée à notre établissement. Nous sommes heureux de vous avoir accueilli.Nous espérons vous revoir bientôt

10/10 Excellent

elizabeth

Stayed 2 nights in Sep 2023
Response from Guillaume receptionist on 13 Sept 2023
Dear Elisabeth, thank you very much for your excellent review. We are pleased to know that our efforts have satisfied you.We hope to see you soon in our hotel. Yours sincerely

10/10 Excellent

John

Stayed 1 night in Sep 2023
Response from Guillaume receptionist on 29 Nov 2023
Dear John, thank you for your excellent review. We are sincerely happy to hear that our work and efforts to satisfy you have been appreciated and that your stay in our establishment has given you complete satisfaction. We hope to see you again soon.Yours faithfully

10/10 Excellent

alison

Stayed 1 night in Sep 2023
Response from Guillaume receptionist on 29 Nov 2023
Dear Alisson, thank you for your excellent review. We are sincerely pleased to hear that our work and efforts to satisfy you have been appreciated.We hope to see you again soon.Yours faithfully

6/10 Okay

Ralph

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
A convenient stop for the town, though not much choice. Staff were welcoming. Room aircon locked so became very warm at night, hotel a little run down in places. Restaurant closed for refurb. The room price was on the high side for what it was.
Stayed 1 night in Sep 2023
Response from Guillaume receptionist on 8 Sept 2023
Hello Ralph, we are very sorry to hear that you were not completely satisfied with your stay in our hotel. We take note of your criticism in order to improve.Kind regards

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les Jardins du Mess is a charming hotel on the Meuse River in Verdun. Our room overlooked the river and the town, which lights up at night to highlight World War 1 monuments. The staff was professional and friendly, the room was spacious and well-appointed, and the lobby and breakfast rooms were lovely. It's an overall fabulous place to stay while in the area.
Stayed 2 nights in Aug 2023
Response from Guillaume receptionist on 1 Sept 2023
Dear Suzanne, we would like to thank you for the excellent rating you gave our establishment. We are sincerely pleased to hear that our work and efforts to satisfy you have been appreciated.We look forward to welcoming you back.Yours sincerely

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2023
Response from Guillaume réceptionniste on 29 Aug 2023
Bonjour Amanda, nous vous remercions pour l'excellent avis que vous avez attribué à notre établissement. Nous sommes sincèrement heureux d'apprendre que notre travail et nos efforts pour vous satisfaire ont été appréciés.Bien cordialement

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Aug 2023
Response from L'Équipe de Réception on 25 Aug 2023
Cher client, Merci d'avoir choisi notre hôtel Les Jardins du Mess pour votre séjour à Verdun. Nous apprécions et prenons note des bonnes critiques comme la vôtre ! Nous espérons vous accueillir à nouveau dans notre hôtel dans un futur proche.

10/10 Excellent

Ingrid

Stayed 1 night in Aug 2023
Response from L'Équipe de Réception on 21 Aug 2023
Dear Guest, Thank you for choosing our hotel Les Jardins du Mess for your stay in Verdun. We appreciate and take note of good reviews like yours! We hope to welcome you back to our hotel in the near future. The reception team.

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome. Friendly staff, cosy atmosphere.
Stayed 1 night in Jul 2023
Response from Guillaume receptionist on 29 Jul 2023
Hello, thank you for your excellent rating of our hotel. We are delighted that your stay was the best it could be.We hope to see you again soon. Best regards

6/10 Okay

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Guillaume réceptionniste on 28 Jul 2023
Bonsoir, merci d'avoir pris le temps de nous attribuer une note.Cette note va permettre d'améliorer l'expérience que nous proposons aux clients.Nous nous excusons que votre réservation dans notre hôtel ne vous a pas complètement satisfait.Bien cordialement

10/10 Excellent

Brian, Fort Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Guillaume réceptionniste on 29 Jul 2023
Bonjour, merci beaucoup pour l'excellente note que vous avez attribué à notre établissement. Nous sommes ravis que votre expérience dans notre région vous ait satisfait. Nous espérons vous revoir bientôt.Bien cordialement

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Guillaume réceptionniste on 27 Jul 2023
Bonjour, nous vous remercions pour la note que vous avez attribué à notre établissement.En espérant vous revoir bientôt.Cordialement

8/10 Good

Olivier

Stayed 1 night in Jul 2023
Response from Guillaume réceptionniste on 27 Jul 2023
Bonjour, nous vous remercions pour la note que vous attribué à notre établissement. Vos retours vont nous permettre de nous améliorer.Bien cordialement

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, convenient for all the attractions and restaurants in Verdun. Junior suite overlooking the river was stunning. Everything in the hotel was modern and done to a high standard. The staff were all friendly and professional - thank you for a great stay.
Stayed 3 nights in Jul 2023
Response from The reception team on 24 Jul 2023
Dear Guest, Thank you for choosing our hotel Les Jardins du Mess for your stay in Verdun. We welcome good reviews like yours and we take note of them! We look forward to welcoming you back to our hotel soon. The reception team.

10/10 Excellent

Martin

Stayed 1 night in Jul 2023
Response from Guillaume receptionist on 22 Jul 2023
Nous vous remercions pour l'excellente note que vous avez accordé à notre établissement.Nous espérons vous revoir bientôt.Bien cordialement

10/10 Excellent

Dean

Stayed 1 night in Jul 2023
Response from L'Équipe de Réception on 20 Jul 2023
Cher client, Merci d'avoir choisi notre hôtel Les Jardins du Mess pour votre séjour à Verdun. Nous apprécions les bonnes critiques comme la vôtre et nous en prenons note ! Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre hôtel prochainement. L'équipe de la réception.

6/10 Okay

Christopher

Stayed 1 night in Jul 2023
Response from L'Équipe de Réception on 20 Jul 2023
Cher client, Merci d'avoir choisi notre hôtel Les Jardins du Mess pour votre séjour à Verdun. Nous apprécions les bonnes critiques comme la vôtre et nous en prenons note ! Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre hôtel prochainement. L'équipe de la réception.

10/10 Excellent

Roxane

Stayed 1 night in Jul 2023
Response from Guillaume réceptionniste on 29 Jul 2023
Bonjour, nous vous remercions pour la note que vous nous avez attribué. Nous sommes ravis que votre séjour dans notre hôtel vous ait pleinement satisfait.Nous vous attendons avec impatience. Bien cordialement

6/10 Okay

Mei

Liked: Cleanliness, staff & service
The shower drain doesn’t work, but they quickly fixed it next day after my request. Our room is facing the canal side, it’s unbearably noisy from the late night party (people partied to 2am this part of the world ) outside, hotel says it’s only weekend, week days are fine. Also the wifi in the room doesn’t work at all.
Stayed 2 nights in Jun 2023
Response from Guillaume receptionist on 9 Jul 2023
Dear Mei, we are sorry that your stay in our establishment did not meet your expectations. We apologize again for the problems you have endured. Concerning the Wi-fi, it works very well, you just have to register when you connect.

8/10 Good

R A

Stayed 1 night in Jun 2023
Response from L'Équipe de Réception on 29 Jun 2023
Cher client, nous vous remercions d'avoir choisi notre hôtel Les Jardins du Mess pour votre séjour à Verdun. Nous apprécions les bonnes évaluations comme la vôtre et nous en prenons note ! Nous nous réjouissons de vous revoir dans notre hôtel. L'équipe de la réception.

4/10 Poor

Bruce

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
My booking was misplaced. So when I arrived there was little left in rooms. They made it sound like they were giving me an upgrade but it seemed more like a room they were avoiding using....as we found out later the internet did not work nor did the mini fridge...two things we wanted....hotels response..." ah yes others had told us the internet did not work...". I asked for some sort of compensation re the room price and was flatly refused. The hotel was nice....in that it had a lovely back yard....a nice little bar area...and we met a number of folks who like us were studying the Battle of Verdun. Both our grandfathers fought in WW1 in France. One died with TB a gift of life in the trenches....he was only 40 when he died....leaving behind 5 children. The beer was great in the bar...cold.....that was where we used the internet to check in for our next flight. I think the staff could have been nicer to us...especially knowing they had lost the reservation....fortunately I had all my documentation. We are both 75 and this was the first time using Expedia....mostly because I always felt you would not be treated as well as when you booked through the hotel itself....this seemed to be a correct assessment.
Stayed 1 night in Jun 2023
Response from aurore on 13 Jun 2023
we are very sorry that your stay did not go as planned ,an internet technician come after your departure to check the problem and told us that nothing was wrong .the room that you went in was a deluxe one , we did our best to give you a good room for your stay ,that was not the last room in the hotel .

10/10 Excellent

Warren

Stayed 1 night in Jun 2023
Response from aurore receptionniste on 15 Jun 2023
thanks for your comment , we hope to see you again very soon.

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was incredibly clean and well-appointed. Great location! Enjoyed our visit.
Stayed 1 night in Jun 2023
Response from The reception team on 9 Jun 2023
Dear guest, thank you for choosing our hotel Les Jardins du Mess for your stay in Verdun. We appreciate good reviews like yours and take note of them! We look forward to seeing you again in our hotel. The reception team.

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from aurore receptionniste on 2 Jun 2023
merci d'avoir pris le temps pour nous , en espérant vous revoir tres vite .

10/10 Excellent

Société

Stayed 3 nights in Apr 2023
Response from L'Équipe de Réception on 4 May 2023
Cher client, Nous vous remercions d'avoir choisi notre hôtel Les Jardins du Mess pour votre séjour à Verdun. Nous apprécions les bonnes critiques comme la vôtre et en prenons bonne note ! Nous serions heureux de vous revoir dans notre hôtel.

10/10 Excellent

Philippe

Stayed 1 night in Apr 2023
Response from L'Équipe de Réception on 2 May 2023
thank you Very Much

10/10 Excellent

Paula, Tampa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and friendly. Great location?
Stayed 1 night in Apr 2023
Response from The reception team on 2 May 2023
thank you Very Much for your comment have an excellent and beautiful Day aurore receptionnist

10/10 Excellent

Chauncy

Stayed 1 night in Apr 2023
Response from L'Équipe de Réception on 23 Apr 2023
Cher client, Nous vous remercions d'avoir choisi notre hôtel Les Jardins du Mess pour votre séjour à Verdun. Nous apprécions les bonnes critiques comme la vôtre et en prenons bonne note ! Nous serions heureux de vous revoir dans notre hôtel.

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from aurore receptionniste on 18 Apr 2023
Merci beaucoup pour votre retour ;)bonne journée a vous

10/10 Excellent

Monica

Stayed 1 night in Mar 2023
Response from The Reception Team on 15 Mar 2023
Dear Guest, Thank you for choosing our hotel Les Jardins du Mess**** for your stay in Verdun. We appreciate that you took the time to write such a positive review of our hotel and we are glad you had a good time. It was a pleasure to welcome you here and we hope to see you again at our hotel during your next stay in Verdun. Sincerely, The reception team

8/10 Good

Andre

Stayed 1 night in Mar 2023
Response from L'Équipe de Réception on 15 Mar 2023
Bonjour,Nous vous remercions d’avoir choisi notre hôtel Les Jardins du Mess pour votre séjour à Verdun.Nous apprécions que vous ayez pris le temps de rédiger un avis si positif sur notre hôtel et prenons bonne note de vos remarques. Nous espérons vous revoir au sein de notre hôtel lors de votre prochain séjour à Verdun,Cordialement,

10/10 Excellent

Ole Martin

Stayed 2 nights in Mar 2023
Response from The Reception Team on 8 Mar 2023
Dear Martin, Thank you for choosing our hotel Les Jardins du Mess**** for your stay in Verdun. We appreciate that you took the time to write such a positive review of our hotel and we are glad you had a good time. It was a pleasure to welcome you here and we hope to see you again at our hotel during your next stay in Verdun. Sincerely, The reception team

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed hotel
Mooi hotel, nieuwe kamers, uitgebreid ontbijt en zeer vriendelijk personeel. Parkeren naast hotel. In centrum.
Stayed 1 night in Mar 2023
Response from The Reception Team on 5 Mar 2023
Beste Tom, Bedankt voor het kiezen van ons hotel Les Jardins du Mess**** voor uw verblijf in Verdun. Wij waarderen het dat u de tijd heeft genomen om zo'n positieve beoordeling van ons hotel te schrijven en danken u daarvoor. Wij zijn verheugd u te hebben mogen ontvangen en hopen u tijdens uw volgende verblijf in Verdun weer in ons hotel te mogen begroeten. Met vriendelijke groet, Het receptie team

8/10 Good

Christoph

Stayed 2 nights in Feb 2023
Response from The Reception Team on 13 Feb 2023
Dear Christoph, Thank you for choosing our hotel Les Jardins du Mess**** for your stay in Verdun. We appreciate that you took the time to write such a positive review of our hotel and we are glad you had a good time. It was a pleasure to welcome you here and we hope to see you again at our hotel during your next stay in Verdun. Sincerely, The reception team

10/10 Excellent

Willem

Stayed 2 nights in Jan 2023
Response from The Reception Team on 20 Jan 2023
Beste Willem, Bedankt voor het kiezen van ons hotel Les Jardins du Mess**** voor uw verblijf in Verdun. Wij waarderen het dat u de tijd heeft genomen om zo'n positieve beoordeling van ons hotel te schrijven en danken u daarvoor. Wij zijn verheugd u te hebben mogen ontvangen en hopen u tijdens uw volgende verblijf in Verdun weer in ons hotel te mogen begroeten. Met vriendelijke groet, Het receptie team

2/10 Terrible

Charmaine

Stayed 1 night in Dec 2022
Response from L'Équipe de Réception on 3 Jan 2023
Dear guest,It seems that your stay in our establishment did not find your satisfaction. More details would help us to take into consideration your appreciation. The word horrible, in your title, is very badly used. However, the rating of 2 seems to us very severe and even unjustified if we refer to all our reviews.