"Front desk staff where great nice greeted made us feel welcome as for the rooms they had all the amenities as for the room being cleaned to standard expectations being that the nugget gets a large capacity’s of visitors tourist locals for the entertainment casino concerts diners nugget gets a lot of visitors and visitors like to get a night or 2 while they gamble and it’s one thing to change out sheets blankets towels and trash cups and the complimentary shampoo conditioner lotions they make sure to change and replace all that but it’s another thing to not clean and sanitized the room vacuum and mopped the bathroom floor foam scrub the shower and toilet and sink after the visitors check out not just change and replace but to clean and sanitize the areas that Carry viruses and bacteria and if you let the deep cleaning go for to long"
"I’ve been going to the silver legacy for years. I love it. The last time I was there was in 2022. I was just there over the weekend. It’s been four years since I’ve been able to go and it’s exactly as I remember it. The staff is nice. The rooms are nice. I didn’t hit any jackpots, but I didn’t go broke either. I had a lot of fun playing I met a celebrity which was fun. He was really nice. I can’t wait to go back again. I am a smoker so it didn’t bother me too much but you could smell the smoke Close to the gift shop a little bit in the lobby, but it’s a casino so what do you expect they did have an extra resort fee. I had to pay an extra hundred dollars on top of the 125 deposit."
"Very pleasant stay at J Resort Reno. The room was spacious, very clean, quiet, and comfortable. The bed was comfortable and the overall environment was relaxing after a long day of travel. The staff were friendly, and the location was convenient as well. I had a good experience staying here and would happily stay again in the future."
"The Casino was nice, same with the rooms. I wasn’t impressed with the staff. Not friendly, not helpful. I wouldn’t go back. I also didn’t like that the hotel doesn’t have valet anymore."
"The room was disgustingly dirty! Even the light switches!! We couldn’t take a shower because the water barely trickled out. I reported the issues but nobody helped the situation. We should have received a refund."
"We have stated this property several times and it is affordable and close to the GSR. They also only charge $20 to bring a dog which is great. It is a little run down, but it's just fine for what we need."