Title: Hotel Playa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Playa Dive into the local scene from your hotel's doorstep. Enjoy the perfect blend of relaxation by the pool or exploration at Veracruz Aquarium. ## Photo gallery for Hotel Playa ![Lobby sitting area - Hotel Playa (Veracruz)](https://images.trvl-media.com/lodging/10000000/9340000/9337100/9337029/a9af0ff7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway - Hotel Playa (Veracruz)](https://images.trvl-media.com/lodging/10000000/9340000/9337100/9337029/bab9d921.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Hotel Playa (Veracruz)](https://images.trvl-media.com/lodging/10000000/9340000/9337100/9337029/b5dec795.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Hotel Playa (Veracruz)](https://images.trvl-media.com/lodging/10000000/9340000/9337100/9337029/565ba4fb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room | In-room safe, free WiFi - Hotel Playa (Veracruz)](https://images.trvl-media.com/lodging/10000000/9340000/9337100/9337029/61b85bf4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Playa, located in Malecon, offers a vibrant getaway with an indoor pool and a sunny terrace. Stay connected with in-room WiFi and enjoy convenient perks like luggage storage, tour/ticket assistance, concierge services, smoke-free premises and 24-hour front desk. ## Reviews 5.0 ## Popular amenities - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Feb 14 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=9337029&PinnedHotelID=9337029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=9337029&PinnedHotelID=9337029&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 15 - Feb 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=9337029&PinnedHotelID=9337029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=9337029&PinnedHotelID=9337029&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=9337029&PinnedHotelID=9337029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=9337029&PinnedHotelID=9337029&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=9337029&PinnedHotelID=9337029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=9337029&PinnedHotelID=9337029&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 1 of 1 room ### View all photos for Double Room ![Double Room | In-room safe, free WiFi](https://images.trvl-media.com/lodging/10000000/9340000/9337100/9337029/w448h596x4y2-6dcd6cda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Air conditioning TV Private bathroom Free bottled water Cable channels In-room safe Daily housekeeping - 215 sq ft - Sleeps 3 - 2 Double Beds OR 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Hotel-Playa.h9337029.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Hotel-Playa.h9337029.Hotel-Information) ## About the area Malecon, a neighbourhood in Veracruz, is home to Hotel Playa. Museo Agustín Lara and Naval Historical Museum are cultural highlights, and some of the area's attractions include Veracruz Aquarium and Veracruz Wax Museum. Veracruzano Coral Reef System National Park and Aquatico Inbursa are also worth visiting. [Visit our Veracruz travel guide](https://www.expedia.co.uk/Veracruz.dx3696) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.17734%2C-96.12196&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pPuJWUr8ikF0y4KwwUR3TW1QGmI=) Valencia #28, Col. Ignacio Zaragoza, Veracruz, VER, 91910 ### What's nearby - ![Veracruz Aquarium featuring interior views and marine life](https://images.trvl-media.com/place/6165826/70d23e18-d25d-4f6d-b550-f262590b0f6d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Veracruz Aquarium 15 min walk \- 0.8 miles - Villa del Mar Beach 1 min walk \- 0.1 miles - Playa Marti 5 min walk \- 0.3 miles - Benito Juarez Auditorium 18 min walk \- 1.0 mile - Estadio Universitario Beto Avila 18 min walk \- 1.0 mile ### Getting around - Veracruz Central Station 14 min drive - Veracruz, Veracruz (VER-General Heriberto Jara Intl.) 26 min drive ### Restaurants - Marejada 5 min walk - La Cata, Wine Bar & Cocina 4 min walk - El Llagar 4 min walk - Pollo Feliz Bolívar 4 min walk - QUATRO pastes and coffe 3 min walk ## About this property ### Hotel Playa Hotel near Veracruz Aquarium Hotel Playa provides a terrace and more. Stay connected with free in-room WiFi. Other perks include: - An indoor pool - A round-trip airport shuttle (surcharge), smoke-free property and tour/ticket information - A 24-hour front desk, luggage storage and concierge services Room features All guest rooms at Hotel Playa include thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - TVs with cable channels ## Similar properties ![Double Room, 2 Queen Beds | Blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/112000000/111710000/111702500/111702475/73a9827a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Puerto Bello Veracruz Veracruz - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk 6.8 31 reviews £15 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=111702475&PinnedHotelID=111702475&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/14000000/13160000/13159000/13158956/47ef6a00.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maritimo Malecon - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.0 Very good 45 reviews £26 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=13158956&PinnedHotelID=13158956&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/98000000/97060000/97051800/97051702/af4d316c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jar8 Bule Boca del Río - 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Laundry room 10 Exceptional 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=110088842&PinnedHotelID=110088842&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=9337029&PinnedHotelID=9337029&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9337029,111702475,13158956,97051702,106615902) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) ### Things to do - Indoor pool ### Family friendly - Indoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### More - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Free bottled water - Room service ### More - Air conditioning - Safe ## Policies ### Check-in Check-in time starts at 3 PM Minimum check-in age - 12 ### Check-out Check-out before 1 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Hotel Playa Veracruz Playa Veracruz Hotel Playa Hotel Hotel Playa Veracruz Hotel Playa Hotel Veracruz ## Frequently asked questions ### Does Hotel Playa have a pool? ### Is Hotel Playa pet-friendly? ### What time is check-in at Hotel Playa? ### What time is check-out at Hotel Playa? ### Does Hotel Playa provide a shuttle to the airport? ### Where is Hotel Playa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Playa Reviews 5.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.0 Cleanliness ### 7.4 Location ### 5.2 Staff & service ### 4.6 Property conditions & facilities 10 - Excellent 3 8 - Good 6 6 - Okay 14 4 - Poor 8 2 - Terrible 14 ## Reviews ### 4/10 Poor #### Verified traveller 22 Jan 2018 Disliked: Property conditions & facilities el hotel tiene muy buena ubicación pero esta muy limitado en servicios ##### Verified traveller Stayed 1 night in Jan 2018 ### 2/10 Terrible #### Verified traveller 14 Jan 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible hotel close to beach Didn’t have reservation upon check in. Charged extra per pet. No parking. Sheets were not clean. No toilet paper in bathroom. Room was freezing and there were no blankets. ##### Verified traveller Stayed 1 night in Jan 2018 ### 10/10 Excellent #### María de lourde, Cdmx 9 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel playa Excelente cerca de playa zócalo del puerto habitaciones confortable cómoda accesible ##### María de lourde Stayed 5 nights in Dec 2017 ### 6/10 Okay #### MAGUS 7 Jan 2018 Disliked: Cleanliness, property conditions & facilities #### QUEDA FRENTE A LA PLAYA SOLO LO RECOMENDARIA PORQUE ACEPTAN MASCOTAS, Y SU UBICACION ESTA FRENTE A LA PLAYA ##### MAGUS Stayed 1 night in Jan 2018 ### 2/10 Terrible #### Abel, Cancún 5 Jan 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Hotel muy bien ubicado pero en malas condiciones. Este hotel no tiene mantenimiento, el techo tiene humedad y el baño terrible, la verdad no leí los comentarios, me fui por la ubicación, pero expidia debe inspeccionar los hoteles que recomienda y a este le urge que lo visiten para mejorar su calidad y así sigamos confiando en expidia, las toallas están viejas y casi transparentes, la verdad, pensare mucho en volver a ocupar la pagina para buscar un hotel. a lo mejor alguien dice, que por el precio esta bien, pero uno no paga poco, pero no significa que debe estar en malas condiciones por el precio. ##### Abel Stayed 6 nights in Dec 2017 ### 4/10 Poor #### Griselda, Cosoleacaque 3 Jan 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### Hotel frente a la playa condiciones deterioradas No cumple con lo anunciado al pedir 2 camas son sin clima, no tiene alberca ni estacionamiento, las instalaciones falta remodelar, no hay telefono para hablar a recepcion, no tiene misquiteros, nafa de lo q ofrecen ##### Griselda Stayed 1 night in Dec 2017 ### 6/10 Okay #### Verified traveller 3 Jan 2018 Liked: Cleanliness, staff & service #### CERCA DE LA PLAYA ESTUVO BUENA PERO UN ENGAÑO POR QUE EN LA PROPAGANDA DECIAN QUE HABIA GARAGE COSA QUE NO ERA CIERTA Y DEJAMOS EL COCHE EN LA CALLE COSA QUE NOS CAUSO CIERTA ANSIEDAD EN LA NOCHE ##### Verified traveller Stayed 3 nights in Dec 2017 ### 2/10 Terrible #### maria , veracruz 29 Dec 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel desagradable Huele mal la habitación, no tenía ventilador, había cucarachas y zancudos, ruidos de niños escandalosos, gritos de la habitación contigua, la puerta del baño estaba incompleta, deje el hotel y busque otro ##### maria Stayed 1 night in Dec 2017 ### 2/10 Terrible #### Verified traveller 4 Sept 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dirty hotel with bugs Worst hotel ever... no hot water... no door lock... no hospitality.... never ever I will book there again... Expedia shouldn't have this kind of hotel...!!! ##### Verified traveller Stayed 2 nights in Sep 2017 ### 4/10 Poor #### Nelly, Puebla, Pue. 21 Aug 2017 Disliked: Cleanliness, staff & service, property conditions & facilities #### Hotel malo y sin alberca El cuarto estaba bastante descuidado pero el aire acondicionado mejoraba la situación, aunque olía demasiado a cigarro y no cuenta con alberca como dice, para estancias cortas está bien. ##### Nelly Stayed 2 nights in Aug 2017 ### 2/10 Terrible #### arely, veracruz, boca del rio 18 Aug 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel del terror Pésima atención por parte del personal de recepción, prepotentes, groseros, soberbios no respetan la información que ofrece la página y la única solución que me daban es que ese no era el problema de ellos, aparte del pésimo trato que me dieron la cama está muy incomoda, el baño está deteriorado, el clima suena mucho, las sábanas muy delgadas entre otros detalles nunca lo recomendaría ##### arely Stayed 1 night in Aug 2017 ### 4/10 Poor #### Enrique 5 Jan 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No repetiría experiencia Las habitaciones son muy pequeñas, tienen humedad (al entrar inmediatamente huelen), están polvosas, inmediatamente hice mi observación al encargado y no hicieron nada por limpiarla. La última noche hubo mucha lluvia y, como no cerraron las ventanas de los pasillos, a una de nuestras habitaciones le entró agua por la puerta. Dicen contar con estacionamiento y es mentira, debes dejar el auto en la calle. ##### Enrique ### 2/10 Terrible #### Verified traveller 3 Jan 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### MEJORA CONTINUA NECESITA MEJORAR SUS SERVICIOS Y SU PERSONAL ES MUY DESPOTA, NO HYA AGUA, NO ESTABA LIMPIAS LAS SABANAS Y OLIA A HUMEDAD... NO HABIA TOALLAS, NI JABON NI DISPOSICION DE DAR UN BUEN SERVICIO. ##### Verified traveller ### 2/10 Terrible #### Susana 4 Nov 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Pésimo hotel y eleccion ##### Susana ### 8/10 Good #### Angelica 20 Sept 2016 Disliked: Staff & service, room comfort #### Hotel economico y practico La recepción sin problema, no me gusto que en la habitación solo nos dejaron una toalla para dos personas y la cama era incomoda, si es seguro, muy buena ubicación ##### Angelica ### 2/10 Terrible #### Verified traveller 3 Aug 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible Al recibirte mal servicio por parte del personal, la reseña dice que todas las habitaciones tienen clima y al llegar resulta que no y te quieren hacer cargos extra por climatización, no hay donde estacionarte, la habitación era pequeña y tenía las paredes sucias, nos tuvieron que cambiar las sábanas q las que tenían tenían manchas extrañas, la coladera del baño apestaba fuertemente a excremento, el toilet no servía, y había cucarachas muertas en la mesita bajo la tele, no había closet y literalmente la habitación era un cuadro de 2.5 x 2.5 m. En resumen y sin dudarlo el peor hotel en el que he estado!!!! De haberlo sabido me quedaba en un motel por la mitad de a tarifa de este y estoy seguro que hubiera estado mejor. ##### Verified traveller ### 4/10 Poor #### corleone, puebla 1 Aug 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Malisimo Malísimo, goteras en las habitaciones, no hay toallas, sábanas sucias. Absolutamente no volvería. ##### corleone ### 6/10 Okay #### Verified traveller 27 Jul 2016 me fue muy bien LO ÚNICO QUE NO ME HAN MANDADO AL CORREO ELECTRÓNICO MI FACTURA HASTA EL DIA DE HOY 25/06/2016 Y NO ME CONTESTAN EL TELÉFONO DEL HOTEL PARA PEDIR QUE ME LA MANDEN Y ESO SI ESTA MAL POR QUE YO PAGUE EN EFECTIVO AL CONFIRMAR MI RESERVACION Y TOMAR MI HABITACIÓN. ##### Verified traveller ### 4/10 Poor #### Verified traveller 25 Jul 2016 Liked: Property conditions & facilities Disliked: Cleanliness, staff & service #### hotel playa fue una estancia con muchas carencias no tiene agua caliente, no ponen agua en la habitación, el personal no trae uniforme,no barren bien,muy lentos para facturar,puertas la habitación muy viejas ##### Verified traveller ### 6/10 Okay #### gusstoys, puebla 2 May 2016 Liked: Cleanliness, staff & service, room comfort #### Hotel plaza veracruz Antes de reservar habiamos leido que estaba muy malo y oliendo a moho. Al llegar la habitacion estaba LIMPIA. BIEN PRESENTADA, nosotros lo.requeriamos para solo pasar esa noche y bastante bien. El clima funcionaba muy bien ademas tenia ventilador. Aun habiendo mucha gente en el hotel no se escuchaba alboroto. Queda frente a la playa a 100 m del asta bandera y las letras esas para las fotos con la palabra VERACRUZ. Bastante bien ubicado, cerca de kfc,mcroñas y el acuario. Nosotros la pasamos bien y todo estuvo en orden con la reservacion. Sin problema alguno y seguramente regresaremos. ##### gusstoys ### 4/10 Poor #### Verified traveller 19 Apr 2016 Disliked: Cleanliness, property conditions & facilities #### Muy descuidado Visitamos este hote hace 4 años y estaba sencillo, pero muy limpio y conservado. En esta última visita, nos topamos con un hotel muy descuidado y sucio. Abajo de las camas había basura y restos de comida. Los trabajadores de recepción amables, imagino que ellos no pueden hacer nada al respecto del estado de conservación y limpieza del hotel. ##### Verified traveller ### 6/10 Okay #### Verified traveller 27 Mar 2016 Disliked: Cleanliness, staff & service, room comfort #### Hotel cerca de la playa, muy buena. Ubicación El personal muy prepotentes, no hicieron la limpieza de el viajero ##### Verified traveller ### 6/10 Okay #### Diego, Df 27 Mar 2016 Liked: Cleanliness, property conditions & facilities #### Ni bien ni mal No esperaba más ni menos por el precio, aunque el administrador podría ser más amable, es increíble q no haya WiFi en las habitaciones ##### Diego ### 2/10 Terrible #### alejandro, Mexico 22 Mar 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Decepcionante. Es un hotel de bajo costo, es cierto. Pero se esperaría un poco más de este hotel dado el hecho de que lo tienen en su cartera de hoteles. Sinceramente, deja mucho que desear. Yo no me hospedé aquí. Preferí perder mi dinero y fui a buscar otro hotel. El precio ideal para la condición del hotel y el trato, no debería de ser de más de 200 pesos por noche. ##### alejandro ### 8/10 Good #### Myra, Cuautla, Morelos 13 Feb 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Feliz Independientemente de no tener internet. Todo lo demás excelente ##### Myra ---