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Overview of Novotel Venezia Mestre Castellana

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Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, memory-foam beds, minibar, in-room safe
UNESCO Sustainable Property

Novotel Venezia Mestre Castellana

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationCasino' di Venezia18 min walk
    Popular LocationVilla Salus Hospital19 min walk
    Popular LocationFerretto Square19 min walk
    AirportVenice (VCE-Marco Polo)11 min drive

Choose dates to view prices

About this area

Mestre

Novotel Venezia Mestre Castellana is located in Mestre. La Fenice Opera House and Venetian Ghetto are cultural highlights, and some of the area's notable landmarks include Doge's Palace and St. Mark's Basilica. Travelling with kids? Consider San Giuliano Park and Zattere. Take the opportunity to explore the area for water adventures such as boat tours.
Popular Location

What's nearby

  • Casino' di Venezia - 18 min walk
  • Municipal Tower of Mestre - 18 min walk
  • Villa Salus Hospital - 19 min walk
  • Toniolo Theatre - 19 min walk
  • Ferretto Square - 19 min walk

Getting around

  • Mestre Centro B1 - 3 min drive
  • Venice Carpenedo Station - 18 min walk
  • Marco Polo Airport (VCE) - 11 min drive

Restaurants

  • Roadhouse Grill - 3 min walk
  • Stinger - 9 min walk
  • Al Progresso Ristorante & Pizzeria - 13 min walk
  • Rossopomodoro Mestre - 14 min walk
  • L'alchimista - 15 min walk

About this property

Novotel Venezia Mestre Castellana

Family-friendly hotel with restaurant and outdoor pool
A restaurant, an outdoor pool and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and self parking. All 215 soundproofed rooms feature free WiFi and memory foam beds. For a bit of entertainment, TVs come with satellite channels, and guests can also appreciate conveniences like sofa beds and coffee makers.
Novotel Venezia Mestre Castellana offers 215 forms of accommodation with minibars and a safe. This accommodation is furnished with double sofa beds. Memory foam beds feature premium bedding. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 6 per night)
  • Wheelchair-accessible parking available
  • Free off-site parking

Food and drink

  • Breakfast available for a fee: EUR 14 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space (2411 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 26-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

See similar properties

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 2 PM - 5:30 AM
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from October 1 2020 to June 5 2021 (dates subject to change):
  • Fitness facilities
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 0.50 per person, per night for adults; EUR 1.10 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 14 per person (approximately)
  • Self-parking fee: EUR 6 per night
  • Pet fee: EUR 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Novotel Mestre
Novotel Venezia
Novotel Venezia Castellana
Novotel Venezia Castellana Hotel
Novotel Venezia Castellana Hotel Mestre
Novotel Venezia Mestre
Novotel Venezia Mestre Castellana
Novotel Venezia Mestre Castellana Hotel
Novotel Venezia Mestre Castellana Hotel
Novotel Venezia Mestre Castellana Mestre
Novotel Venezia Mestre Castellana Hotel Mestre

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 340 out of 953 reviews
5 - Excellent 36%
Rating 4 - Good. 443 out of 953 reviews
4 - Good 46%
Rating 3 - Okay. 121 out of 953 reviews
3 - Okay 13%
Rating 2 - Poor. 37 out of 953 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 953 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good as usual with Novotel. Quick check-in, good breakfast, clean room
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay !!!
Super! It’s not our first time at Novotel Venezia, Me and my family enjoyed staying there. So comfortable and clean! I love how the bed smelled fresh) slept like a baby!
Stayed 2 nights in Oct 2020

2/5 Poor

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough sockets, very far away from the centre of Venice it is not clear that you will need to take 2 buses, facilities were shut and it is not on the website that they are shut. Staff were not that friendly intact complained at some point and hardly at the desk. Bed was comfortable.
Stayed 3 nights in Sep 2020

4/5 Good

Stayed 3 nights in Sep 2020

3/5 Okay

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Not so good
Stayed hete before no problem's but this time not so good , the pool was closed which i dont understand as its outside , the drinks in the vending machine are very over priced , the breakfast was terrible, once breakfast was over you couldn't get a drink except from the machines and at 2 pounds 50 for a small bottle of water was a joke the bar only opened in the evening , but when we arrived it was shut , so we bit the bullet and checked out, there were 2 rooms so we lost 4 nights money, probably won't stay again
Stayed 3 nights in Aug 2020