Title: Alena Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Alena Room with kitchenette, steps from Doge's Palace ![Apartment, 2 Bedrooms | In-room dining](https://images.trvl-media.com/lodging/27000000/26550000/26548800/26548771/ffad0fa3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Apartment, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher](https://images.trvl-media.com/lodging/27000000/26550000/26548800/26548771/6640f5ce.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/27000000/26550000/26548800/26548771/3489fe9b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms | 2 bedrooms, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/27000000/26550000/26548800/26548771/5abf3f36.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms | Living room | LCD TV](https://images.trvl-media.com/lodging/27000000/26550000/26548800/26548771/0a26ae45.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Close to St. Mark's Square and Grand Canal, Alena has plenty to offer. Stay connected with free in-room WiFi. 6.0 ### Entire apartment 2 bedroomsSleeps 4700 sq ft ## Popular amenities - Washer - Kitchen - Air conditioning - Free WiFi ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Alena Room with kitchenette, steps from Doge's Palace This smoke-free property features free Wi-Fi in public areas. The accommodation provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences, such as a washing machine and an electric kettle. Housekeeping is available once per stay. Guest accommodation at this property offers a hairdryer and an iron/ironing board. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and bidets. This Venice property provides complimentary wireless Internet access. LCD televisions come with digital channels. Housekeeping is provided once per stay. ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out ### Special check-in instructions There is no front desk at this property Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/. ### Access methods Lockbox, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are available for EUR 10 per stay ### Smoking Smoking is not permitted ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 150 per stay - A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January. - A tax is imposed by the city: From 1 January to 31 January, EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 10-16 years old. - A tax is imposed by the city: From 1 February to 31 December, EUR 1.50 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old. We have included all charges provided to us by the property. ### Optional extras - Crib (infant bed) fee: EUR 10 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds This property accepts credit cards; cash is not accepted This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Alena Apartment Venice Alena Venice Alena Venice Alena Apartment Alena Apartment Venice ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.43462%2C12.34209&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_0TMOMVstKebeZTeCdHrMS8V3qc=) Castello 4598 Ramo e Corte Michiel, Venice, VE, 30122 #### What's nearby - St. Mark's Square - 3 min walk - 0.2 miles - Doge's Palace - 3 min walk - 0.2 miles - St. Mark's Basilica - 4 min walk - 0.2 miles - Rialto Bridge - 8 min walk - 0.5 miles - Grand Canal - 26 min drive - 2.0 miles #### Restaurants - ‪Birreria Penasa 2.0 - ‬2 min walk - ‪Ducale Caffè - ‬2 min walk - ‪Bacaro MagnaBeviTasi - ‬1 min walk - ‪Ristorante Trovatore - ‬1 min walk - ‪Osteria da Baco - ‬1 min walk ## Frequently asked questions ### Is Alena pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Alena? > Alena doesn't offer parking. ### What time is check-in at Alena? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Alena? > Checkout is at 10 AM. ### Where is Alena located? > Located in Castello, this property is steps away from Bridge of Sighs and Doge's Palace. St. Mark's Square and St. Mark's Basilica are also within 5 minutes. Venice Santa Lucia Station is 29 minutes by foot and Venice (XVQ-Santa Lucia Rail Station) is 29 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Alena Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 0 8 - Good 0 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ### 6.0/10 Cleanliness ### 4.0/10 Staff & service ### 2.0/10 Property conditions & facilities ### 6/10 Okay #### Verified traveller 15 Sept 2019 Disliked: Staff & service, property conditions & facilities, room comfort #### No Air condition and Lousy Customer Service The apartment is okay however the aircondition is not working at all. Given the temperature at Venice that is really hot, it would have been great if they fixed the air conditioned on time or could have checked if its working or not. We called the following day in the morning to report the issue and was responded that they look into it. When we cane home around 6pm, we found out that nobody came to fix it. We called and again and was told that there is no more maintenance guy to fix at that time. What a lousy service. We stayed at this apartment with no air condition at all and some electrical outlets not working as well. ##### Verified traveller Stayed 2 nights in Sep 2019 ## Expedia's Latest Trends ### Hotels > [EXCESS VENICE Boutique Hotel & Private Spa - Adults Only](https://www.expedia.co.uk/Venice-Hotels-EXCESS-VENICE-Boutique-Hotel-Private-Spa.h1703221.Hotel-Information) > > [Royal San Marco Hotel](https://www.expedia.co.uk/Venice-Hotels-Royal-San-Marco-Hotel.h906146.Hotel-Information) > > [Hotel Tre Archi](https://www.expedia.co.uk/Venice-Hotels-Hotel-Tre-Archi.h891644.Hotel-Information) > > [Unahotels Ala Venezia - Adults Only](https://www.expedia.co.uk/Venice-Hotels-Unahotels-Ala-Venezia.h863862.Hotel-Information) > > [Colombina Hotel](https://www.expedia.co.uk/Venice-Hotels-Colombina-Hotel.h527466.Hotel-Information) > > [The Gritti Palace, a Luxury Collection Hotel, Venice](https://www.expedia.co.uk/Venice-Hotels-The-Gritti-Palace.h27226.Hotel-Information) > > [Hotel San Cassiano Ca'Favretto](https://www.expedia.co.uk/Venice-Hotels-Hotel-San-Cassiano-CaFavretto.h26571.Hotel-Information) > > [Smart Hotel Holiday](https://www.expedia.co.uk/Venice-Hotels-Smart-Hotel-Holiday.h891682.Hotel-Information) > > [H10 Palazzo Canova](https://www.expedia.co.uk/Venice-Hotels-H10-Palazzo-Canova.h31828474.Hotel-Information) > > [CHC Continental, BW Premier Collection](https://www.expedia.co.uk/Venice-Hotels-CHC-Continental.h12855.Hotel-Information) > > [Hotel Pausania](https://www.expedia.co.uk/Venice-Hotels-Hotel-Pausania.h1232943.Hotel-Information) > > [All’Angelo Art Hotel](https://www.expedia.co.uk/Venice-Hotels-AllAngelo-Art-Hotel.h41648.Hotel-Information) > > [Hotel Panorama](https://www.expedia.co.uk/Venice-Hotels-Hotel-Panorama.h579175.Hotel-Information) > > [Hotel Tintoretto](https://www.expedia.co.uk/Venice-Hotels-Hotel-Tintoretto.h919617.Hotel-Information) > > [Hilton Molino Stucky Venice](https://www.expedia.co.uk/Venice-Hotels-Hilton-Molino-Stucky-Venice.h1583191.Hotel-Information) > > [Hotel Montecarlo](https://www.expedia.co.uk/Venice-Hotels-Hotel-Montecarlo.h14796.Hotel-Information) > > [Hotel Rialto](https://www.expedia.co.uk/Venice-Hotels-Hotel-Rialto.h3690.Hotel-Information) > > [Hotel ai Mori d'Oriente](https://www.expedia.co.uk/Venice-Hotels-Hotel-Ai-Mori-DOriente.h984142.Hotel-Information) > > [Nolinski Venezia - Evok Collection](https://www.expedia.co.uk/Venice-Hotels-Nolinski-Venezia.h76973344.Hotel-Information) > > [Hotel Excelsior Venice](https://www.expedia.co.uk/Venice-Hotels-Hotel-Excelsior-Venice.h7338.Hotel-Information) > > [Carnival Palace Hotel](https://www.expedia.co.uk/Venice-Hotels-Carnival-Palace-Hotel.h4874282.Hotel-Information) > > [Hotel Cavalletto e Doge Orseolo](https://www.expedia.co.uk/Venice-Hotels-Hotel-Cavalletto-E-Doge-Orseolo.h3575.Hotel-Information) > > [Hu Venezia Camping in Town](https://www.expedia.co.uk/Venice-Hotels-Jolly-Camping-In-Town.h3224442.Hotel-Information) > > [Palazzo Veneziano](https://www.expedia.co.uk/Venice-Hotels-Palazzo-Veneziano.h16775135.Hotel-Information) > > [Ca' Pisani Hotel](https://www.expedia.co.uk/Venice-Hotels-Ca-Pisani-Hotel.h518697.Hotel-Information) > > [Hotel Canal Grande](https://www.expedia.co.uk/Venice-Hotels-Hotel-Canal-Grande.h2921301.Hotel-Information) > > [Splendid Venice – Starhotels Collezione](https://www.expedia.co.uk/Venice-Hotels-Splendid-Venice-Starhotels-Collezione.h13476.Hotel-Information) > > [Hotel Dell'Opera](https://www.expedia.co.uk/Venice-Hotels-Hotel-DellOpera.h2045209.Hotel-Information) > > [Santa Croce Boutique Hotel](https://www.expedia.co.uk/Venice-Hotels-Santa-Croce-Boutique-Hotel.h24720145.Hotel-Information) > > [Ca Maria Adele](https://www.expedia.co.uk/Venice-Hotels-Ca-Maria-Adele.h1158280.Hotel-Information)