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Reviews of Hotel Cavalletto e Doge Orseolo

4 out of 5
Hotel Cavalletto e Doge Orseolo
Piazza San Marco 1107, Calle del Cavalletto, Venice, VE

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1003 reviews" "
Rating 8 - Good. 306 out of 1003 reviews" "
Rating 6 - Okay. 90 out of 1003 reviews" "
Rating 4 - Poor. 46 out of 1003 reviews" "
Rating 2 - Terrible. 22 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lyndsie

Liked: Amenities, property conditions & facilities
Great location and good breakfast which is convenient if you want to get your day started early.
Stayed 2 nights in Apr 2024

4/10 Poor

Fabricio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Been a couple times to Venice and this is not a 4 star hotel by any means. Heating wasn’t working and they said they had shut down due to overload. At peak hours, shower varies temperature. Rotting doors. Location is great. I can’t think of best location, but the hotel is completely overrated.
Stayed 2 nights in Apr 2024

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for a weekend break, 2min walk from St Marks Square. Convenient to main sight seeing water transports, shops and restaurants. Staff are friendly.
Stayed 3 nights in Apr 2024

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, bar had a wonderful view of the Gondala’s, breakfast was very good. Bathroom was a good size. Bed and pillows were not very comfortable.
Stayed 3 nights in Apr 2024

6/10 Okay

Teresa Collette

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Breakfast was very good
Stayed 4 nights in Apr 2024

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel , clean spacious room , fantastic hotel staff , friendly , efficient, all in all a perfect stay. Can’t wait to come back next year
Stayed 3 nights in Apr 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
It is very close to St Mark’s Square. Easy access to all the lovely winding streets, quaint restaurants and many shops. Felt very safe during the day and at night.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a fab location. Friendly staff. Small but lovely room. Plenty of choice for breakfast. Definitely recommend this hotel.
Stayed 3 nights in Apr 2024

6/10 Okay

Leonard

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was cold and heater never worked for entire stay
Stayed 2 nights in Apr 2024

4/10 Poor

Carlos

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Location is great. Very close to main plaza. Rooms are tiny. Showers very tight. Elevators are very small. I called ahead of time to make a request and felt like they didn’t care about my needs. Hotel staff not very flexible or caring. Would not stay here again.
Stayed 2 nights in Apr 2024

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Near Saint Marks Square
Stayed 1 night in Apr 2024

6/10 Okay

Ademola

Travelled with partner
Liked: Staff & service
The hotel is well-situated, close to many shops and transportation. However, the air conditioning does not work. We were advised to open the windows to allow air into the room but then the noise coming from the outside was unbearable and hence had to close the windows despite the heat.
Stayed 1 night in Apr 2024

10/10 Excellent

Bogdan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay, we left our suitcases after we check out and we were able to do some more exploration of Venice which is very nice thing, walking with them for half a day would be hale.The room was ready even before our check in hour.
Stayed 1 night in Apr 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few paces from Piazza San Marco but quiet and right on the canal with gondolas lined up. Great position to walk round monuments or down to the Grand Canal in 5 mins
Stayed 4 nights in Apr 2024

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in Apr 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Amenities
The hotel is in a great location. Less than a 1 minute walk to San Marco and all the high end shops. My wife and I stayed for 9 nights and did not eat at the same restaurant twice. Staff is courteous and professional.
Stayed 2 nights in Apr 2024

8/10 Good

Manish

Travelled with family
Liked: Staff & service
Disliked: Amenities
Conveniently located.
Stayed 3 nights in Apr 2024

6/10 Okay

Chadi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, great staff but NO AIR CONDITIONING!
Stayed 2 nights in Apr 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place. Will be back x
Stayed 3 nights in Apr 2024

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just off San Marco, staff were lovely. We did have to walk up many flights of stairs so definitely got our steps in for each da. I would have preferred a room with a view but comprised on location which was amazing and we had a great weekend in Venice
Stayed 3 nights in Mar 2024

6/10 Okay

Ehab

Travelled with partner
Liked: Staff & service, amenities
Breakfast is very basic Very limited English TV channels
Stayed 3 nights in Mar 2024

10/10 Excellent

Noelle

Travelled with family
Liked: Cleanliness, staff & service
Perfect for our stay-family of 4. Loved the location. Just a one minute walk to St. Marks Square. Staff was so helpful and accommodating. Many bakery and dining choices nearby. Gondolas outside the hotel. Cute bar to sit and view the canal. Lovely! We’ll be back!
Stayed 1 night in Mar 2024

6/10 Okay

Xianhao

Travelled with family
Liked: Staff & service
Staff were friendly. Location is very convenient. Facility is outdated. Complimentary breakfast could be better.
Stayed 5 nights in Mar 2024

8/10 Good

Sangeeta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very gud location, gud hotel. Some amenities need upgrading. But overall gud.
Stayed 1 night in Mar 2024

6/10 Okay

Dena, Eagle

I felt the hotel could use some upgrades. I thought Venice was not like it used to be which was sad. The way a single traveler is treated is horrible and I am not the only one who said this. I also went to get a water taxi and evidently bought the we my ticket. I got fined a hefty amount. What a joke and the rude lady would not even let me make it right or help me she just wanted the money for the fine. This would not happen in the US. I will and believe me when I say this, I will never go to Venice again. The sad part is I have always talked up Venice but it is a mess. Period!
Stayed 3 nights in Mar 2024
Response from mr on 22 Mar 2024
Dear Madame,We thank you for your review and inform you that we are already doing some works and in the coming months will be made a renovation of the hotel. About the problem you had with transportation, we are sorry, but we do not think it is correct that those comments are included in the hotel review, since they do not concern our facility or our attitude (we gladly accept any guest, whether single travelers, friends, couples, families).We hope you will decide to come back to Venice one day and you will have a much better experience.Kind regards.Marilena

10/10 Excellent

Haide, austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent! It’s a bit dated but everything was clean and comfortable
Stayed 1 night in Mar 2024

6/10 Okay

Fernanda

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The location is perfect, the staff is incredibly friendly. But this cannot be considered a 4 star hotel. Room is falling apart and you can see holes on the skirtings, shower was broken, and the list can keep going. You can hear everything from the other rooms, from the water in the shower to things being placed on the sink. They're going through very needed renovations now, but with little respect for the guests, works started at 7:30 am outside our window - we had builders literally looking over our window, shouting, using the drill etc. It's quite an expensive hotel to be going through this kind of stress, we went to relax and celebrate our anniversary, but got this instead. It's very unfortunate, as the staff is really brilliant and trying their best and the location being so perfect. I hope they take this in consideration and think more about the guests while doing the works.
Stayed 3 nights in Mar 2024

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is located just off St Mark's Square and within walking distance of several attractions. Staff were friendly and helpful. Hotel is based across two buildings - the main building has reception, a bar and breakfast room, and guest rooms. The second building has only guest rooms (where I was). You have to be 'buzzed in' every time you one to re-enter which can be slightly inconvenient. The room was clean but quite tired - there was some peeling wallpaper and broken sockets. The bathroom was also quite dated. An iron and ironing board wasn't available in the room, however an iron was provided on request. Overall, an OK hotel with friendly staff, but don't expect the 4 stars to equate to UK standards.
Stayed 3 nights in Mar 2024

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the central location, staff was helpful and friendly
Stayed 2 nights in Jan 2024

10/10 Excellent

Hollie May

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view!
Stayed 3 nights in Mar 2024

10/10 Excellent

RICK

Travelled with group
Liked: Amenities, property conditions & facilities
Great location!!
Stayed 2 nights in Mar 2024

4/10 Poor

Emma Louise

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is in a great location. Unfortunately the staff weren’t particularly helpful and when having to ask for anything as it was not provided as stated in included details it was awkward and we were made to feel bad. There are no tea or coffee making facilities in rooms and none in communal areas as stated in hotel details.
Stayed 3 nights in Mar 2024

6/10 Okay

Rudolph

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was about as close to Piazzo San Marco as possible! We had booked a “superior” room, but it was tiny with no view whatsoever. It was even in an auxiliary building, so not even on the canal unlike all of the pictures on their website. Breakfast was okay, but the dining room was terribly cramped and crowded. Superior location to explore all of Venice.
Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the canal…. Clean … Excellent breakfast .. Great Bar
Stayed 2 nights in Mar 2024

10/10 Excellent

Nafiseh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel stay in the middle of the city, near to everything. perfect place to eat shop and explore.
Stayed 3 nights in Feb 2024

6/10 Okay

Jenny

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Kristin

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful old Venetian building. Thin walls but nice comffort
Stayed 1 night in Mar 2024

8/10 Good

Mark, Glasgow

Liked: Cleanliness, staff & service, amenities
The perfect thing about this hotel is the location. It is right onto one of the biggest gondola stations in Venice, where you can wile away the day watching tourists and gondoliers interact with each other on a balcony at the waters edge. The next best thing is the friendliness of the staff, whether it is the front desk, the restaurant or the chamber staff, they are always there to help. The only this that prevents a full five stars in the condition of the hotel and this is not a Cavelletto unique thing. Having stayed in Venice in several occasions due to continual flooding it is difficult for hotels to keep up with maintenance however this will not stop me from coming back time after - the Cavelletto is my new favourite Venetian hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel esta super bien ubicado y es super limpio con un buen servicio.
Stayed 2 nights in Feb 2024

2/10 Terrible

Ray

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely not a 4 star hotel. More like a 2. Room was very dingy and bedspread was terrible.
Stayed 5 nights in Feb 2024

10/10 Excellent

Seyda

Stayed 3 nights in Feb 2024

10/10 Excellent

Eliab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent small hotel a few steps from S Marco square, great location, good breakfast included. My only recommendation is to install a ring at the adjacent building door to grant access
Stayed 2 nights in Feb 2024

6/10 Okay

Scott

Liked: Cleanliness

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities
We visited near the end of Oct. the room was stuffy and the AC was off for the season. We left windows open at night so bugs were buzzing in our ears all night. No screen on the windows. Location was great and staff was nice and we stored our bags since we arrived very early. We did not spend much time at the hotel.

8/10 Good

Maria Eugenia Hands

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't get reply for my messages before I checked in.Then everything fantastic!
Stayed 2 nights in Jan 2024

10/10 Excellent

Arcangela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off piazza San Marco. Clean, staff helpful
Stayed 2 nights in Jan 2024

10/10 Excellent

SUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic quality, location, staff
Absolutely fantastic hotel choice. The most amazing location. the view from our room (green room/canal view) was incredible with the gondolas parked up overnight outside. Very quiet, peaceful area. Short walk to San Marco square with so many attractions. (we also walked from the bus/train stop to the hotel, took 25 mins) Staff at the hotel were superb, very friendly, warm welcome, always on hand to chat, we were spoiled by having a superbly clean room every day and excellent multi choice breakfast. This is the perfect hotel for not only being in a quiet location but accessible to all alleyways containing shops/restaurants as well as the Grand Canal, Doge Palace, water bus etc etc. We loved this hotel and will definitely book this room again and highly, highly recommend it as the ideal place to stay.
Stayed 3 nights in Jan 2024