Title: Hotel Tsarevets Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Tsarevets Hotel in Veliko Tarnovo with full-service spa and sauna ![Sauna, hot tub, steam room, massages](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/756a68f8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property – evening/night](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/fba7245f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/d0ba598b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Panoramic Double Room | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/60a58fdc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor spa tub](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/w1024h573x0y0-8a290bf2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of the city, Hotel Tsarevets provides a peaceful retreat complete with a garden and playground. Visitors can indulge in the TSAREVETS spa facilities, including a sauna, steam room, and indoor pool for complete relaxation. 7.6 Good ## Popular amenities - - Hot tub - Spa - Room service - Pool - Laundry ## Room options ### Check availability for these dates Tonight [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=48435029&PinnedHotelID=48435029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=48435029&PinnedHotelID=48435029&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 4 - Nov 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=48435029&PinnedHotelID=48435029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=48435029&PinnedHotelID=48435029&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=48435029&PinnedHotelID=48435029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=48435029&PinnedHotelID=48435029&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=48435029&PinnedHotelID=48435029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=48435029&PinnedHotelID=48435029&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![Standard Single Room | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/838c5c61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Separate bedroom Blackout curtains Bathrobes Hairdryer - Sleeps 1 - 1 Single Bed ![Design Double Room | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/b219831c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Double Room 9.0 Wonderful 4 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Separate bedroom Blackout curtains Bathrobes Hairdryer - 248 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/2791ba5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Separate bedroom Blackout curtains Bathrobes Hairdryer - Sleeps 2 - 2 Large Single Beds ![Standard Studio | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/f19b5091.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Separate bedroom Blackout curtains Bathrobes Hairdryer - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Deluxe Double Room | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/71beb266.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 10.0 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Separate bedroom Blackout curtains Bathrobes - Sleeps 2 - 1 King Bed ![Panoramic Double Room | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/d0c296fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Double Room 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Separate bedroom Blackout curtains Bathrobes - Hill view - Sleeps 2 - 1 King Bed ![Luxury Double Room | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/a70145bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room ### Highlights Soundproofed Private hot tub Air conditioning Heating Flat-screen TV Separate bedroom Blackout curtains Jetted bath - Sleeps 2 - 1 King Bed ![Junior Suite | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/d52a2b68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Private indoor hot tub Air conditioning Heating Flat-screen TV Separate bedroom Blackout curtains Jetted bath - 1 bedroom - Sleeps 5 - 1 King Bed and 1 Double Sofa Bed ![Panoramic Suite | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/c312e384.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Suite ### Highlights Soundproofed Private indoor hot tub Air conditioning Heating Flat-screen TV Separate bedroom Blackout curtains Jetted bath - 1 bedroom - Mountain view - Sleeps 4 - 1 Double Sofa Bed and 1 Queen Bed ![Deluxe Apartment, 2 Bedrooms, Mountain View | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/49000000/48440000/48435100/48435029/ddc3487f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms, Mountain View ### Highlights Separate sitting area Soundproofed Private indoor hot tub Air conditioning Heating Flat-screen TV Separate bedroom Blackout curtains - 1 bedroom - Mountain view - Sleeps 4 - 2 King Beds and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVeliko-Tarnovo-Hotels-Hotel-Tsarevets.h48435029.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVeliko-Tarnovo-Hotels-Hotel-Tsarevets.h48435029.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.08088%2C25.64531&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZoNfyLXMmIYbpsNSRLndy8Xhe-g=) Chitalishtna str, 23, Veliko Tarnovo, 5000 #### What's nearby - Samovodska Charshia - 3 min walk - 0.2 miles - SS. Forty Martyrs Church - 8 min walk - 0.5 miles - Tsarevets Fortress - 8 min walk - 0.5 miles - Veliko Tarnovo University - 8 min walk - 0.5 miles - Sveti Kiril & Metodii Church - 13 min walk - 0.7 miles #### Getting around - Gorna Orechovitsa Station - 16 min drive - Sofia (SOF) - 161 min drive #### Restaurants - ‪Restaurant Shtastliveca Old Town - ‬14 min walk - ‪EGO Pizza & Gril - ‬17 min walk - ‪Hipster - ‬9 min walk - ‪Specialty Coffee Shop Samurai - ‬9 min walk - ‪Zavera Craft Beer Shop&Bar - ‬9 min walk ## About this property ### Hotel Tsarevets Hotel in the city centre Consider a stay at Hotel Tsarevets and take advantage of a garden, a playground and dry cleaning/laundry services. Indulge in a massage at Tsarevets, the on-site spa. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a steam room and a sauna. You'll also find perks such as: - An indoor pool, along with sunloungers - Free self-parking - Buffet breakfast (surcharge), express check-in and a front desk safe - A TV in reception, an electric bike charging station and secured bike storage Room features All guest rooms at Hotel Tsarevets have comforts, such as heated floors and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes. More amenities include: - Bathrooms with heated floors and free toiletries - Flat-screen TVs with cable channels and DVD players - Wardrobes/cupboards, heated floors and children's books ## Similar properties ![Turkish bath/hammam, body treatments, hydrotherapy, aromatherapy](https://images.trvl-media.com/lodging/115000000/114420000/114416500/114416423/83dbd9c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Veliko Tarnovo Veliko Tarnovo Center - Breakfast included - Spa - Free WiFi - Restaurant 8.4 Very good 12 reviews £88 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=114416423&PinnedHotelID=114416423&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/22000000/21030000/21027700/21027673/5d238ac0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Hotel RAYA Garden Veliko Tarnovo - Breakfast included - Parking included - Free WiFi - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Onsite parking available only on request - Free self parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: BGN 14 per person - A restaurant ### Things to do - Bicycle storage - Full-service spa - Hot tub - Indoor pool - Playground - Sauna - Steam room - TV in common areas ### Family friendly - Baby toys - Children's books - Children's games - Children's toys - DVD player - Indoor pool - Playground - Soundproofed rooms ### Conveniences - Guidebooks - Limited-hour front desk - Lockers - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages ### Outdoors - Garden - Pool loungers ### Full-service spa - Hot tub - Massage - Sauna - Spa open daily - Steam room ### Accessibility - No lift ### More - Designated smoking areas (fines apply) - Electric bike charging ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Heated bathroom floor - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - DVD player - Flat-screen TV with cable channels ### Food and drink - Champagne service - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning - Desk - Electrical adapters - Heated floor - Heating - Iron/ironing board - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 8:00 AM - midnight Front desk staffed during limited hours If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours), smart lock ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: BGN 0.80 per room, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately BGN 14 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a security system If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 10:00 AM to 8:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Hotel Tsarevets Hotel Hotel Tsarevets Veliko Tarnovo Hotel Tsarevets Hotel Veliko Tarnovo ## Frequently asked questions ### Does Hotel Tsarevets have a pool? > Yes, this property has an indoor pool. Pool access is from 10:00 AM to 8:00 PM. ### Is Hotel Tsarevets pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Tsarevets? > Self-parking is free at this property. ### What time is check-in at Hotel Tsarevets? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at Hotel Tsarevets? > Checkout is at 11:00 AM. ### Where is Hotel Tsarevets located? > Located in the heart of Veliko Tarnovo, this spa hotel is steps away from Church of Sveta Bogoroditsa and Museum of National Revival & Constituent Assembly. Veliko Târnovo Archaeological Museum and Sarafkina Kâshta are also within 5 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Tsarevets Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 20 8 - Good 11 6 - Okay 4 4 - Poor 2 2 - Terrible 7 ### 8.4/10 Cleanliness ### 7.6/10 Staff & service ### 7.8/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Petya 23 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very pleased with our stay! ##### Petya Stayed 1 night in Jul 2024 ### 2/10 Terrible #### James D 25 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible hotel, the worst First rooom wet mildewed cartep, second room filthy shag, nasty front desk personnel on personal calls, a/c pathetic. Ads look great with. Spa (tepid jacuzzi), worst hotel on trip, 13th hotel a jinx. Would you like it here? ##### James D Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Lenard 20 Sept 2024 Liked: Cleanliness Disliked: Property conditions & facilities Location ##### Lenard Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Yana 11 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome small hotel with much more convenience and service than originally expected ##### Yana Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Constantin E 19 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel very close to fortress Nice hotel, spacious room, well equiped, very good breakfast. Very close to fortress, a little far from center. ##### Constantin E Stayed 1 night in Jul 2023 ### 2/10 Terrible #### Gonzalo 19 Apr 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Really poor!!! Not an hotel, rather a bunch of rooms with a so called spa. Receptions closes at night and nobody is there to address any situation. Bathroom only has a bathtub for shower without any courtains, so bathroom gets all wet and slippery. Make room concept was poor …. Just “made barely” the bed and dry the bathroom. There is a continuous noise in the bathroom at midnight for a couple of hours coming from the fact the toilet water tank was leaking and when the pump tries to load it again, there is a noise like a trumpet for a few seconds, every few minutes for a couple of hours at midnight. The air con does not work….. at least breakfast was decent. Do not understand how it got decent ratings because it always not good at all ##### Gonzalo Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### Marc 25 Sept 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Rudest reception I’ve ever received! Receptionist was extremely rude, we arrived at our check in time of 2pm and was told to go away until 3pm, all we received was attitude and I had to argue that we were silver members and even showed proof our check in was 2pm. The same receptionist was also rude when we asked her to sort out the hot tub as it was luke warm and the water hurts weren’t working, she came in, pushed a button and was moaning that a technician needed to be called whilst walking away with attitude. We didn’t feel that we could ask her anything from there on in. Despite that the hotel was as lovely, clean and well maintained. ##### Marc Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Devindra 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The receptionist was excellent. As a foreigner, her welcome and kindness was above and beyond, thank you kindly. The rest of the staff were also amazing. I will never forget the woman at breakfast bringing me Mikitsi with icing sugar, and telling me eat…eat, so personal and sweet. The spa is included, except for the turkish bath, and it was clean and refreshing after a long day of travelling. The hottub could of been a little hotter and with more jets, but nevertheless good enough. I would recommend this hotel to anyone, and when I return i will stay here again without a heartbeat!! ##### Devindra Stayed 1 night in Sep 2025 ### 4/10 Poor #### BEATRIZ 17 Jun 2025 Disliked: Staff & service, property conditions & facilities, room comfort Nos ofrecieron un upgrade gratuito de la habitación, lo que es de agradecer. Sin embargo, todo el hotel incluida la habitación olía muchísimo a humedad. Las instalaciones estaban descuidadas e incluso rotas. El parking es solamente gratuito frente al hotel, si te hospedas aquí. Nosotros aparcamos en la calle de atrás y nos pusieron un cepo. Ubicación excelente para la fortaleza. ##### BEATRIZ Stayed 1 night in Jun 2025 ### 8/10 Good #### Darren 30 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great Town to visit, hotel is freshly updated. Clean ##### Darren Stayed 1 night in May 2025 ### 10/10 Excellent #### Shirley 7 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel! Clean, esthetic, friendly and conveniently located to the fortress and a short walk to the main road. This hotel literally has the best towels and breakfast pastries ever ! Thanks for a wonderful stay! ##### Shirley Stayed 2 nights in Jan 2025 ### 8/10 Good #### Anelia 11 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall nice place but the floor under ours was in full construction mode. The one thing that bothered us a bit was the toilets which were almost fully see through. It is great to get some privacy. Mattress as well was a bit worn off and ready for a change. Everything else was good ##### Anelia Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Sam 10 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities When travelling to Bulgaria this is the hotel I like to use. ##### Sam Stayed 1 night in Nov 2024 ### 8/10 Good #### Matthew 8 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I had an enjoyable stay at the hotel. The location was close to the castle, breakfast was great and I could park my motorcycle in the underground garage. ##### Matthew Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Trifon 4 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Can you believe that this hotel is only 3 star, amazing place, very delicious typical bulgarian breakfast. Quite and comfortable room with large bed and AC climatisation. Very young and friendly staff, large covered and outside parking place. ##### Trifon Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Anette 31 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super dejligt sted Lige fra det øjeblik vi trådte ind i receptionen følte vi os velkomne. Den sødeste pige tog imod os, fik parkeret vores bagage til værelset var klar og sendte os bare afsted med besked om, at formaliterne klarede vi når vi var klar. Selv om værelset ikke var helt nyt, var det pænt og rent at komme på. Godt udluftet og ingen nullermænd i krogene. Anden dags rengøring var nok gået lidt hurtigt, men det var kun på sengeredningen og de lidt henkastede håndklæder der fik en til at synes det. Generelt oplevede vi meget velvillighed og et ønske om at vi skulle befinde os godt. Vi havde valgt værelse med udsigt og det var et plus. Det kan anbefales at have et par ørepropper med. Der er lidt lydt og har man ''naboer'' der mødes og hyggesnakker på værelset, høres det tydeligt. Værelset var pænt og stort. God garderobe plads og et super lækkert badeværelse. Det eneste vi kunne have ønsket var muligheden for at lave en kop kaffe på værelset. Men alt i alt, så vi kan kun give vores varmeste anbefaling. ##### Anette Stayed 2 nights in Oct 2024 ### 4/10 Poor #### Tomas 4 Oct 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Not recommended Hotel called me 3 days before my arrival and asked for deposit. Unprofessinal staff during check-in. Hotel blocked my car in hotel parking, I have to wait long time till they open the gate. 24/7 reception is not available. Left rubbish in my room. ##### Tomas Stayed 3 nights in Oct 2024 ### 8/10 Good #### Núria 13 Sept 2024 Liked: Staff & service, amenities, property conditions & facilities Ubicacion excelente ##### Núria Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Eileen 7 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Elegant Spa hotel in great location 2 night stay. Great location just 5 mins walk to entrance fortifications and also sound and light. Elegant hotel with indoor Spa. Pool, sauna, steam room. Didn’t use as families enjoying. Super breakfast and reception staff particularly good. ![Budget room](https://a.travel-assets.com/ugc/hotel-reviews/82C5BC29FC77E0599B3FFA457B98F57CFF9C617A1725717437901.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Lovely bathroom but could do with shower curtain](https://a.travel-assets.com/ugc/hotel-reviews/7ACE83D75D14F9BA76D5F8AF8A7B286E1C267BA51725717439622.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/380EC39FA7D1E92C11AB8B8058CCB64BCBEB16631725717436714.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Reception ](https://a.travel-assets.com/ugc/hotel-reviews/B854B7A2A49EC446E5BE8D71422BBA9CADA4A4951725717438157.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Eileen Stayed 1 night in Sep 2024 ### 6/10 Okay #### Stefanie 6 Sept 2024 Liked: Amenities Disliked: Property conditions & facilities Didn’t like how the bathroom and shower were just glass. Zero privacy, n the bathroom door didn’t fully close. The bedroom was covered with carpet, which isn’t favourable since the bathroom door doesn’t fully close theres a solid chance that the water from the shower is getting the carpet wet ##### Stefanie Stayed 1 night in Aug 2024 ### 10/10 Excellent #### James 10 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We are going again. We really enjoyed our stay. Super friendly morning staff. ![](https://a.travel-assets.com/ugc/hotel-reviews/5112F3368FE1A38A60E50270F8865C7027D93A2A1699719874457.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/888DC4C14EB1891A796BEF141CBA65E88C8D52411699719889068.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D737DD307DB9B552DE8ABF727B8307DD0D2844001699719903794.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### James Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Evgueniy 13 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The sauna was not working properly. ##### Evgueniy Stayed 2 nights in Sep 2023 ### 8/10 Good #### Christophe 17 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No room cleaning during the stay ##### Christophe Stayed 3 nights in Aug 2023 ### 2/10 Terrible #### Vilma 3 Aug 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Do not stay in this hotel. Terrible I informed the property for late check in. When we get there, he told us we can go to our room while he is setting up the sofa bed. He was doing the bed only using his one hand bcoz he was holding his phone with his other hand talking to somebody organizing their night out. He was not in a hurry at all. After he’s done that, I asked for more pillows. He came back without knocking just opened our door and gave me the pillows. I was at the middle of removing my bra and my daughter in a bathroom with opened door bcoz the light was not that bright. I told the guy he should at least knock and don’t just open the door. The sofa bed was moving squeeking, soft mattress. Dust on the tables, no enough lighting. Smelly room. With rubbish on a trash can. Breakfast food- they don’t top up any food once finished. Water is coming out if you press different juices on the machine. Staff not approachable, not smiling. ##### Vilma Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Ashlee 11 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property has been beautifully updated compared to the photos listed here. The staff was incredibly friendly and the bed felt like I was sleeping on a cloud. The location is walkable to the fortress and many restaurants. It was very quiet. The showers were pretty spacious and clean. Please note the use of the spa is an extra charge. They have a salt room/sauna, steam room, heated lounge chairs, a small pool and hot tub. The breakfast buffet had many options. The hotel was a great value! ##### Ashlee Stayed 1 night in Jul 2023 ## Expedia's Latest Trends ### Hotels > [MPM Hotel Arsena](https://www.expedia.co.uk/Nessebar-Hotels-MPM-Hotel-Arsena-Ultra-All-Inclusive.h17278980.Hotel-Information) > > [Festa Via Pontica](https://www.expedia.co.uk/Pomorie-Hotels-Festa-Via-Pontica.h2900418.Hotel-Information) > > [Saint George Palace](https://www.expedia.co.uk/Bansko-Hotels-Saint-George-Palace.h3019454.Hotel-Information) > > [Hotels in Paris](https://www.expedia.co.uk/Paris-Hotels.d179898.Travel-Guide-Hotels) > > [Aphrodite Beach Hotel](https://www.expedia.co.uk/Nessebar-Hotels-Aphrodite-Beach-Hotel.h2794153.Hotel-Information) > > [5 Star Hotels in Islamabad](https://www.expedia.co.uk/5Star-Islamabad-Hotels.s50-0-d6141508.Travel-Guide-Filter-Hotels) > > [Hotels in Cala Millor](https://www.expedia.co.uk/Cala-Millor-Hotels.d182289.Travel-Guide-Hotels) > > [Walworth Castle Hotel, BW Signature Collection](https://www.expedia.co.uk/Darlington-Hotels-Best-Western-Walworth-Castle-Hotel.h1600878.Hotel-Information) > > [Hotel Perla Beach Luxury](https://www.expedia.co.uk/Primorsko-Hotels-Hotel-Perla-Beach-Luxury.h37154278.Hotel-Information) > > [St. George Ski & Holiday](https://www.expedia.co.uk/Bansko-Hotels-St-George-Ski-Holiday.h12321639.Hotel-Information) > > [Sol Nessebar Mare](https://www.expedia.co.uk/Nessebar-Hotels-Sol-Nessebar-Mare.h1409475.Hotel-Information) > > [AC Hotel by Marriott Cape Town Waterfront](https://www.expedia.co.uk/Cape-Town-Hotels-AC-Hotel-By-Marriott-Cape-Town-Waterfront.h29305328.Hotel-Information) > > [Sol Nessebar Bay - All Inclusive](https://www.expedia.co.uk/Nessebar-Hotels-Sol-Nessebar-Bay-All-Inclusive.h1409491.Hotel-Information) > > [The Crown Inn](https://www.expedia.co.uk/London-Hotels-The-Crown-Inn.h2417581.Hotel-Information) > > [De Vere Latimer Estate](https://www.expedia.co.uk/Chesham-Hotels-De-Vere-Latimer-Estate.h1083361.Hotel-Information) > > [Gipsy Hill Hotel](https://www.expedia.co.uk/Exeter-Hotels-Gipsy-Hill-Hotel.h15344.Hotel-Information) > > [Hotels in Southwold](https://www.expedia.co.uk/Southwold-Hotels.d553248628305045644.Travel-Guide-Hotels) > > [YoungsHotels Hotels in London](https://www.expedia.co.uk/London-Hotels-Youngs-Hotels.0-0-d178279--bYoungsHotels.Travel-Guide-Filter-Hotels) > > [Four Points by Sheraton Bansko](https://www.expedia.co.uk/Bansko-Hotels-Hotel-Strazhite.h12321651.Hotel-Information) > > [Aqua Paradise Resort - Hotel & Aquapark - All Inclusive](https://www.expedia.co.uk/Ravda-Hotels-Aqua-Paradise-Resort-Hotel-Aquapark.h57159405.Hotel-Information) > > [Hotels in Germany](https://www.expedia.co.uk/Destinations-In-Germany.d64.Hotel-Destinations) > > [Sol Nessebar Palace - All Inclusive](https://www.expedia.co.uk/Nessebar-Hotels-Sol-Nessebar-Palace-All-Inclusive.h1409522.Hotel-Information) > > [Santa Marina Holiday Village](https://www.expedia.co.uk/Sozopol-Hotels-Santa-Marina-Holiday-Village.h1523184.Hotel-Information) > > [Amira Boutique Hotel](https://www.expedia.co.uk/Bansko-Hotels-Hotel-Amira.h17225264.Hotel-Information) ### Flights > [Flights from Aberdeen (ABZ) to Frankfurt (FRA)](https://www.expedia.co.uk/lp/flights/abz/fra/aberdeen-to-frankfurt) ### Cars > [Car hire in Deeside](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Deeside.d6144751.Car-Hire-Guide) ### Activities > [Things to do in Casares](https://www.expedia.co.uk/Things-To-Do-In-Casares.d6047363.Travel-Guide-Activities) > > [Things to do in Adelaide](https://www.expedia.co.uk/Things-To-Do-In-Adelaide.d6051330.Travel-Guide-Activities) ### Packages > [Copeland Holidays](https://www.expedia.co.uk/Copeland.d6343702.Holidays-City-Breaks)