Title: Pelicanstay in Burnaby Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=9520&destination=Burnaby%2C+British+Columbia%2C+Canada&selected=22567530&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pelicanstay in Burnaby Travelers can stay active at the well-equipped gym or serve up a match on the tennis courts before relaxing beside the refreshing outdoor pool. ## Photo gallery for Pelicanstay in Burnaby ![Outdoor pool - Pelicanstay in Burnaby (Burnaby)](https://images.trvl-media.com/lodging/23000000/22570000/22567600/22567530/665bd493.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance - Pelicanstay in Burnaby (Burnaby)](https://images.trvl-media.com/lodging/23000000/22570000/22567600/22567530/01eb1254.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 2 Bedrooms | Living area | Flat-screen TV, Netflix - Pelicanstay in Burnaby (Burnaby)](https://images.trvl-media.com/lodging/23000000/22570000/22567600/22567530/49e38121.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Pelicanstay in Burnaby (Burnaby)](https://images.trvl-media.com/lodging/23000000/22570000/22567600/22567530/228bc6cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, oven, stovetop - Pelicanstay in Burnaby (Burnaby)](https://images.trvl-media.com/lodging/23000000/22570000/22567600/22567530/ec38dfb9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Burnaby, Pelicanstay offers a convenient urban retreat with a gym, on-site restaurant, tennis courts, outdoor pool, and complimentary in-room WiFi for those who appreciate city living. ## Reviews 7.0 Good ## Popular amenities - Pool - Free Wi-Fi - Restaurant - Air-conditioning - Gym - Parking available ## Room options ### Check availability for these dates Tonight [Mar 28 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=22567530&PinnedHotelID=22567530&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=22567530&PinnedHotelID=22567530&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 29 - Mar 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=22567530&PinnedHotelID=22567530&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=22567530&PinnedHotelID=22567530&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=22567530&PinnedHotelID=22567530&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=22567530&PinnedHotelID=22567530&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=22567530&PinnedHotelID=22567530&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=22567530&PinnedHotelID=22567530&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 2 of 2 rooms ### View all photos for Suite, 1 Bedroom ![Suite, 1 Bedroom | Living area | Flat-screen TV, Netflix](https://images.trvl-media.com/lodging/23000000/22570000/22567600/22567530/396672d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom - City view - 797 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Large Single Sofa Bed ### View all photos for Suite, 2 Bedrooms ![Suite, 2 Bedrooms | Living area | Flat-screen TV, Netflix](https://images.trvl-media.com/lodging/23000000/22570000/22567600/22567530/e3f51b21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms - City view - 947 sq ft - 2 bedrooms - Sleeps 5 - 2 Queen Beds and 1 Single Sofa Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/440000/433700/433661/be744f13_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Vancouver Metrotown Metrotown - Pool - Hot tub - Pet-friendly - Kids’ pool 8.6 Excellent 1,000 reviews £163 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Vancouver-Hotels-Hilton-Vancouver-Metrotown.h433661.Hotel-Information?chkin=2026-4-26&chkout=2026-4-27&rm1=a2®ionId=178315&destination=Vancouver (and vicinity)&destType=MARKET&latLong=49.28313,-123.11903&searchId=5b928fee-e10b-4cd9-bdbc-8f75f81273a9&top_cur=GBP) Ad ![Premium bedding, Select Comfort beds, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/109000000/108020000/108011300/108011235/880a07c9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Newton Suite Newton - Free Wi-Fi - Microwave - Kitchen 7.8 Good 24 reviews £96 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Vancouver-Hotels-Newton-Suite.h108011235.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=178315&destination=Vancouver (and vicinity)&destType=MARKET&latLong=49.28313,-123.11903&searchId=5b928fee-e10b-4cd9-bdbc-8f75f81273a9&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/11700/11699/3922da30_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Vancouver Wall Centre Downtown Vancouver - Pool - Hot tub - Pet-friendly - Free Wi-Fi 9.2 Wonderful 1,827 reviews £148 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Vancouver-Hotels-Sheraton-Vancouver-Wall-Centre.h11699.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=178315&destination=Vancouver (and vicinity)&destType=MARKET&latLong=49.28313,-123.11903&searchId=5b928fee-e10b-4cd9-bdbc-8f75f81273a9&top_cur=GBP) Ad ![Outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/16500/16435/09202351_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Vancouver Airport Hotel Richmond City Centre - Pool - Hot tub - Free airport shuttle - Pet-friendly 8.2 Very good 665 reviews £156 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Vancouver-Hotels-Sheraton-Vancouver-Airport-Hotel.h16435.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=178315&destination=Vancouver (and vicinity)&destType=MARKET&latLong=49.28313,-123.11903&searchId=5b928fee-e10b-4cd9-bdbc-8f75f81273a9&top_cur=GBP) Ad ![Suite (Coal Harbour) | Terrace/patio](https://images.trvl-media.com/lodging/1000000/20000/13400/13323/00065ce2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pinnacle Hotel Harbourfront Downtown Vancouver - Pool - Hot tub - Pet-friendly - Free Wi-Fi 9.0 Wonderful 8,468 reviews £130 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Vancouver-Hotels-Pinnacle-Hotel-Harbourfront.h13323.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=178315&destination=Vancouver (and vicinity)&destType=MARKET&latLong=49.28313,-123.11903&searchId=5b928fee-e10b-4cd9-bdbc-8f75f81273a9&top_cur=GBP) Ad ![Hypo-allergenic bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/460000/452500/452497/b31a96f5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Vancouver Airport Richmond City Centre - Pool - Free airport shuttle - Pet-friendly - Free Wi-Fi 8.6 Excellent 888 reviews £163 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Vancouver-Hotels-Hilton-Vancouver-Airport.h452497.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178315&destination=Vancouver (and vicinity)&destType=MARKET&latLong=49.28313,-123.11903&searchId=5b928fee-e10b-4cd9-bdbc-8f75f81273a9&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/3300/3203/1e365b88.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Regency Vancouver Downtown Vancouver - Pool - Hot tub - Spa - Pet-friendly 9.4 Exceptional 2,812 reviews £136 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Vancouver-Hotels-Hyatt-Regency-Vancouver.h3203.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=178315&destination=Vancouver (and vicinity)&destType=MARKET&latLong=49.28313,-123.11903&searchId=5b928fee-e10b-4cd9-bdbc-8f75f81273a9&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/80000/74500/74448/4cb8166f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Delta Hotels by Marriott Vancouver Downtown Suites Downtown Vancouver - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 1,001 reviews £174 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Vancouver-Hotels-Delta-Hotels-By-Marriott-Vancouver-Downtown-Suites.h74448.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178315&destination=Vancouver (and vicinity)&destType=MARKET&latLong=49.28313,-123.11903&searchId=5b928fee-e10b-4cd9-bdbc-8f75f81273a9&top_cur=GBP) Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/28200/28178/w4000h2664x0y0-e1e21a52_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Metropolitan Hotel Vancouver Downtown Vancouver - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.2 Wonderful 1,000 reviews £148 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Vancouver-Hotels-Metropolitan-Hotel-Vancouver.h28178.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178315&destination=Vancouver (and vicinity)&destType=MARKET&latLong=49.28313,-123.11903&searchId=5b928fee-e10b-4cd9-bdbc-8f75f81273a9&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; international cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/440000/432700/432651/ec750fda_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairmont Vancouver Airport In-Terminal Hotel Richmond - Pool - Hot tub - Pet-friendly - Kids’ pool 9.6 Exceptional 7,448 reviews £213 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Vancouver-Hotels-Fairmont-Vancouver-Airport-In-Terminal-Hotel.h432651.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=178315&destination=Vancouver (and vicinity)&destType=MARKET&latLong=49.28313,-123.11903&searchId=5b928fee-e10b-4cd9-bdbc-8f75f81273a9&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVancouver-Hotels-Pelicanstay-In-Burnaby.h22567530.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVancouver-Hotels-Pelicanstay-In-Burnaby.h22567530.Hotel-Information) ## About the area Located in Burnaby, Pelicanstay in Burnaby is in the city centre and near a metro station. Port of Vancouver and Canada Place Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park and Kitsilano Beach. Looking to enjoy an event or a game? See what's going on at Pacific Coliseum or Rogers Arena. [Visit our Burnaby travel guide](https://www.expedia.co.uk/Burnaby.dx9520) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C49.22763%2C-122.99352&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6hqJeqXcfA3eyxwoNA8ULxTIewY=) 4960 Sanders Street, Burnaby, BC, V5H 1S9 ### What's nearby - ![Vancouver_MetropolisatMetrotown_6072263_06](https://images.trvl-media.com/place/6072263/05d6c73b-9687-4ad0-b941-9ea6a919278a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Metropolis at Metrotown 3 min walk \- 0.2 miles - ![Central Park](https://images.trvl-media.com/place/9520/2aaa42b2-526e-4ac7-815f-1a3af8fb38f4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Central Park 18 min walk \- 1.0 mile - ![Deer Lake Park in Burnaby City, landmark downtown building skyscraper and forest lake covered with water lilies, and forest on the background of blue cloudy sky](https://images.trvl-media.com/place/6192401/f9b298d7-7204-42c4-bf80-b604f156d589.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Deer Lake 20 min walk \- 1.1 miles - Crystal Mall 10 min walk \- 0.6 miles - British Columbia Institute of Technology 2 min drive \- 1.4 miles ### Getting around - Vancouver Rocky Mountaineer Station 13 min drive - Metrotown Station 13 min walk - Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) 37 min drive ### Restaurants - KFC 7 min walk - Saint-Germain Bakery 6 min walk - Burger King 6 min walk - Nando's 7 min walk - Happy Lamb Hot Pot, Burnaby 5 min walk ## About this property ### Pelicanstay in Burnaby Hotel in the city centre Pelicanstay in Burnaby provides amenities, such as a gym and a restaurant. Guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool - Tennis courts, self-parking (surcharge) and smoke-free property Room features All guest rooms at Pelicanstay in Burnaby include comforts, such as air conditioning and separate dining areas, as well as amenities, such as free WiFi. More conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - Flat-screen TVs with Netflix - Separate dining areas, kitchens and full-sized fridge/freezers ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/30000/21700/21623/5f771044.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG Metrotown - Pool - Breakfast included - Parking included - Free Wi-Fi 9.2 Wonderful 1,505 reviews £124 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=21623&PinnedHotelID=21623&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/14800/14708/w3837h2561x3y0-aa3f2d25.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Burnaby Hotel Burnaby - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 8.6 Excellent 1,321 reviews £105 includes taxes & fees 6 Apr - 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Free airport shuttle - Pet-friendly - Free Wi-Fi - Restaurant 8.8 Excellent 5,443 reviews £175 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=28000&PinnedHotelID=28000&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=22567530&PinnedHotelID=22567530&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=22567530,21623,14708,63240,23323) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (CAD 10 per day) - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - A restaurant ### Things to do - Gym - Outdoor pool - Tennis ### Family friendly - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - In-room washing machine/dryer - Living room - Outdoor pool - Separate in-room dining area ### Guest services - No housekeeping service ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair accessibility - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV - Netflix ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Hob - Kitchen - Microwave - Oven - Separate dining area ### More - Air conditioning - Iron/ironing board - Living room - Washer/dryer ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 9 PM Late check-in fee: CAD 25 for check-in between 9 PM and 6 AM Minimum check-in age - 25 ### Check-out Check-out before 11 AM ### Special check-in instructions The property charges 3.5 per cent for credit card payments There is no front desk at this property Guests will receive an email with check-in instructions and key retrieval information prior to arrival; access will be through a private entrance To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Key retrieval, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of CAD 250 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Self-parking fee: CAD 10.00 per day - Late check-in fee: CAD 25 for check-in between 9 PM and 6 AM - Credit card charges are subject to a surcharge of 3.5 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Executive Suites Burnaby Apartment Executive Suites Burnaby Pelicanstay in Burnaby Hotel Pelicanstay in Burnaby Burnaby Pelicanstay in Burnaby Hotel Burnaby ## Frequently asked questions ### Does Pelicanstay in Burnaby have a pool? ### Is Pelicanstay in Burnaby pet-friendly? ### How much is parking at Pelicanstay in Burnaby? ### What time is check-in at Pelicanstay in Burnaby? ### What time is check-out at Pelicanstay in Burnaby? ### Where is Pelicanstay in Burnaby located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Pelicanstay in Burnaby Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.2 Location ### 6.8 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 3 8 - Good 8 6 - Okay 4 4 - Poor 1 2 - Terrible 2 ## Reviews Verified ### 8/10 Good #### Verified traveller 5 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location was perfect - across from the Shopping Mall. ##### Verified traveller Stayed 3 nights in Aug 2019 Verified ### 6/10 Okay #### Verified traveller 28 Jul 2019 General cleaning of the property was not good. ............. ##### Verified traveller Stayed 3 nights in Jul 2019 Verified ### 8/10 Good #### Verified traveller 19 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Full open kitchen and washing machine. Underground parking spacious and easy. Building entry by card s convenient. ##### Verified traveller Stayed 4 nights in May 2019 Verified ### 8/10 Good #### Verified traveller 11 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities Nila was waiting for us at the highrise's entrance. She kindly showed us everything in the newly renovated apartment including how to use the air conditioner, dishwasher and washer/dryer. We opted to pay the extra $10/day indoor fully-secured garage, although the neighboorhood is nice. The concrete construction muffles most noises with the exception of the occasional bark from the neighbor's dog. ##### Verified traveller Stayed 5 nights in May 2019 Verified ### 6/10 Okay #### Verified traveller 23 Apr 2019 Liked: Cleanliness, staff & service #### Overall a good value for the price. We didn't have any dish towels or soap, the pillows were not good (we bought our own) We also had a broken bedroom closet door which the manager had reported to the powers that be. We had no TV service for 5 days, Telus did come in and repair on our last day there. The patio doors were filthy altho the suite itself was quite clean We feel it is the responsibility of the onsite manager to ensure everything is in proper working order before a guest arrives in order to provide a seamless stay. ##### Verified traveller Stayed 6 nights in Apr 2019 Verified ### 8/10 Good #### Verified traveller 17 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Self check in. Instructions to follow. Great prices, all the things you need provided. An entire apartment to myself. ##### Verified traveller Stayed 6 nights in Apr 2019 Verified ### 8/10 Good #### Verified traveller 3 Apr 2019 Liked: Cleanliness, property conditions & facilities Disliked: Room comfort we were melting as we were unable to turn off the heating vents. We did have fans in the suite but could not sleep at night. They have kindly offered us another room while they attend to the issue as wee are scheduled to stay with them again. ##### Verified traveller Stayed 3 nights in Mar 2019 Verified ### 8/10 Good #### Tim 2 Feb 2019 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Communication could definitely improve, not good, location great, apartment good ##### Tim Stayed 9 nights in Jan 2019 Verified ### 8/10 Good #### Tim 31 Jan 2019 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service convenient to metrotown and the skytrain if you no vehicle privacy weight room onsite manager never met us at the front door just talked thru intercom and gave us instructions and door code # thru intercom which wasnt very secure difficult understanding Nila due to lack of english skills and more importantly not meeting us in person we did give her ample time to meet us at the property as well once we arrived at the airport. Overall once we figured everything out we would stay there again ##### Tim Stayed 9 nights in Jan 2019 Verified ### 2/10 Terrible #### Omario 7 Sept 2018 #### I Feared For My Mother's Safety! PLEASE AVOID! This is not a hotel - it is a sub-par Airbnb service that uses terrible advertising practices. After you reserve, they send you a weird email where they would like you to double-confirm all of your information again. They want you to upload your credit card pictures, front and back, and your photo identification. Isn't this already all handled on the hotels.com site? Why ask for it again? Every email you receive is from a different person. Their grammar and spelling is strange - I don't think they are based in North America at all. I booked a room for my 75-year-old mother, and they completely ruined her arrival. They give you THREE phone numbers for their contact information. One is Whatsapp only, one is a voice line that nobody answers, and I didn't try the third. My mother texted the Whatsapp number and she said someone would reply soon. NO reply. Then she called - couldn't get a hold of anyone. These hurtful people left my mother waiting AT NIGHT, ALONE, in front of their property for over two hours. I can't tell you how angry I was. Then? The air-conditioning wasn't working! They said they would fix it - they did not. My mother LEFT THIS PROPERTY EARLY because they were so terrible - we checked her in to a real hotel. We still had two nights on the reservation but I feared for my mother's safety. Please be careful and DO NOT reserve this property. ##### Omario Stayed 3 nights in Sep 2018 Verified ### 8/10 Good #### Verified traveller 24 Jul 2018 Liked: Cleanliness, property conditions & facilities, room comfort It was good ##### Verified traveller Stayed 3 nights in Jul 2018 Verified ### 2/10 Terrible #### T 9 Jul 2018 Disliked: Staff & service, property conditions & facilities, room comfort #### Great location- if that is all u care about, If location is the only thing you care about- this is your place! Horrible from beginning to end. Little to no communication with local staff, All furniture is uncomfortable. Beds are hard! Teenagers had backache after 1 night - still had 2 more to go. Not a hide abed- flip down.... should not even be consindered as part of sleeping furniture! No cable,(wasn’t working and informed staff but was never called back 3 days I was there),No AC, no screens on widows or patio slide, no ventilation! Hot, uncomfortable nights. Had asked for phone # of local staff in case of emergency, she was supposed to bring me linens for fold down- 2 hrs (after 10:15 pm) later I called- she forgot- then asked me if I really needed it! There was 3 of us in this room. 1 bath towel/person, 1 hand towel and 1 facecloth,for 3 women (2teenage girls) for 3.5 days!! Dishes weren’t in cupboard, they were overloaded in the dishwasher! Guess I have to do the dishes if I want to use them! Cupboards, fridge and freezer had other guests food in them. Just so much wrong with this location- other than the location. ##### T Stayed 3 nights in Jul 2018 Verified ### 10/10 Excellent #### TAKEMICHI 17 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 現地に住んでいるような感覚で過ごせます。 フロントがなく、すべてメールのやり取りのみで部屋を借りるため、クレジットカードの番号、セキュリティ番号を求められます。はじめは戸惑いましたが、誰にも会わないため、宿泊してみて納得できました。場所はメトロタウンから少し離れていますが、苦になりほどではありませんし、路線バスもあります。アパートは快適で、調味料、洗剤等すべてそろっていますので、到着した日から生活できます。チェックイン、チェックアウトの仕方が変わっていますが、予約後に届くメールにきちんと説明されています。メトロタウンにはT&Tがあり、ちょっとした日本の食材も買うことができます。快適に過ごすことができました。真夜中現地時間の深夜1時にホテル評価の電話が掛かってきたことだけが残念でした。 ##### TAKEMICHI Stayed 6 nights in May 2018 Verified ### 10/10 Excellent #### TANYA 28 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Apartment in Burnaby Walking distance to Metrotown Mall. Clean and very spacious. Amazing Kitchen. Great parking. Close to everything. Felt safe. The check in process was odd but it all worked out. ##### TANYA Verified ### 6/10 Okay #### Verified traveller 8 Aug 2019 ##### Verified traveller Stayed 7 nights in Jul 2019 Verified ### 4/10 Poor #### edith 9 May 2019 Disliked: Cleanliness, staff & service, room comfort #### MUY MALA ATENCION Y SERVICIO ##### edith Stayed 6 nights in May 2019 Verified ### 6/10 Okay #### Verified traveller 22 Mar 2019 ##### Verified traveller Stayed 3 nights in Mar 2019 Verified ### 10/10 Excellent #### Mathieu 9 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Mathieu ---