- Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was great, super friendly and helpful! But the elevator was broken the whole time we were there, I am pregnant with 2 small toddlers as well, I had to drag everything up 3 flights of stairs multiple times. Also I understand because of covid they cannot enter rooms for house keeping, but not once in my 4 day stay did I receive ANY replacements, NO on knocked to ask if I needed anything, I tried to hunt housekeeping down and no luck, garbage bags, towels, nothing, I had to empty everything myself and again bring it all down, and replace bags ect. Honestly everything was a huge hassle for me, definitely not worth the price I paid.