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Cabañas Suytun

2.5 star property
Travelers find a peaceful outdoor oasis with lush gardens at this retreat near Cenote Zaci, where local flavors await at the on-site restaurant

Choose dates to view prices

Located near Cenote Zaci and Museo de San Roque, Cabañas Suytun provides a quiet getaway with beautiful gardens and an inviting pool. Guests can wander the serene grounds or relax on the terrace while enjoying meals at the property's restaurant.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Housekeeping
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Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 3:00 AM
Late check-in subject to availability
Late check-in fee: 20-per cent of room rate for check-in between noon and 1:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 6:00 AM - noon
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately MXN 85 per person
  • Late check-in fee: 20 per cent of room rate for check-in between noon and 1:00 PM
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Cabañas Suytun have a pool?

Yes, this property has an outdoor pool.

Is Cabañas Suytun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cabañas Suytun?

This property doesn't offer parking.

What time is check-in at Cabañas Suytun?

Check-in start time: 11:00 AM; check-in end time: 3:00 AM. Late check-in is available from noon to 1:00 PM for a fee of 20%.

What time is check-out at Cabañas Suytun?

Checkout is at noon.

Where is Cabañas Suytun located?

Situated in a provincial park, this lodge is 0.2 mi (0.4 km) from Cenote Suytun, and within 6 mi (10 km) of Cenote Zaci and Cathedral of San Gervasio. Museo de San Roque and Convent de San Bernardino de Siena are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

6.6

Cleanliness

7.2

Location

7.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 10 out of 43 reviews
Rating 8 - Good. 13 out of 43 reviews
Rating 6 - Okay. 10 out of 43 reviews
Rating 4 - Poor. 5 out of 43 reviews
Rating 2 - Terrible. 5 out of 43 reviews

Reviews

Verified

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen lugar

Temporada invierno, me faltaron cobijas. Todo lo demás muy bueno.
Stayed 1 night in Jan 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

No se hospeden aquí nunca!

Muy caro para lo que ofrecen. El problema está desde que reservas; te dan un precio y terminas pagando como 150 pesos más por habitación. También habíamos reservado una habitación con dos camas y solo había una. La televisión no sirve; el agua se corta y tuvimos que pedir ayuda para que saliera caliente. Nos molestó que encima de todo noa quisieran cobrar la entrada al cenote y a parte el uso del chaleco, ¿de qué sirve hospedarse aquí si no es por el cenote? Hay muchos mosquitos y las instalaciones en general no tienen mantenimiento. Lo que todavía estuvo peor y que de verdad me parece terrible es que habíamos solicitado la posibilidad de calentar agua para café y ni eso pudieron ofrecernos. La mujer que atiende el lugar de comida nos dijo que teníamos que darle el agua para calentar; se la dimos y nos sirvió en tazas sucias y nunca se lavó las manos, encima de todo metió sus dedos en la taza y aunque le dimos el agua, solo nos sirvió 3 tazas a la mitad y éramos 4 personas. Pésimo el servicio con excepción de un señor en recepción. NO RECOMIENDO PARA NADA ESTE LUGAR! Hagamos valer nuestro dinero con quienes nos traten decentemente.
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar bello, con uno de los mejores cenotes de la zona, muy recomendado visitarlo
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Adriana

Disliked: Cleanliness, staff & service, room comfort
Muy caro, no hay servicios de restaurante, muy viejo, muy incómodo
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Quintin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención y servicio el lugar muy agradable y las camas muy cómodas lo único malo es q falló el internet!
Stayed 1 night in Jun 2019
Verified

8/10 Good

Tressa

Liked: Staff & service

Cenote fun. Cabanas are ok.

The cabanas were ok. Nothing fancy but had what we needed for traveling from Tulum to Merida. It was a fun stopping point where we swam in the cenote in the afternoon on first day and in morning of day we checked out. There is also an outdoor pool at the cabanas. They require you to rent a life jacket to swim in cenote. And this cenote is fairly dark and beautiful inside. A lot of people are taking selfies which is kinda annoying when actually swimming....
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar para estar tranquilo en familia o amigos con un hermoso cenote y solo a la alberca le hace falta un poco de mantenimiento, de hay en fuera todo bien
Stayed 1 night in Jun 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Las cabañas estan para llorar , kas fotos que presentan en internet, seguramente son de cuando se ignoraron, limpieza degiciente, las regaderas no sirven
Stayed 1 night in May 2019
Verified

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet escape

Remote, quiet location. Use the cenotes early before all the tour buses arrive.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness
I think that the cenotes are very unique to the property, It gives the property a very special attraction, but there needs to be more information on how to get to the cenotes from the cabins. I tried to go to the smaller cenote and couldn't find it. I ended coming back to the cabins feeling disappointed, The property is beautiful, but there is trash here and there. The gardens need to be attended to. We didn't have our room cleaned, and nobody told us if we needed to request our room to be cleaned. Please, don't think that I am being negative. I would probably come back and stay again just for the cenotes, but there are other places with better services, better taken care, and more clean. Thank you
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

jaime

Liked: Cleanliness, staff & service

El cenote bonito

Caro el lugar para lo que ofrece, no hay televisión y la ofrecen, wifi muy pobre, lo mejor es el cenote.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
They said they offered breakfast, but nothing happened before 9:40
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Lori

Liked: Staff & service
Disliked: Cleanliness

No hot water and towels had bloodstains

The cenote was beautiful to see.. the room, not so much. They gave me the towels at check-in and I didn't notice until I went to use them they were stained with what looked like blood. The hot water did not work also. I would not recommend the hotel.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Buena opción en Valladolid

Muy buena atención de parte del personal, las instalaciones no son nuevas pero si funcionales. Está como a 10 minutos en carro del centro de Valladolid. El cenote dentro de la propiedad es muy bonito. El wifi no tiene muy buen alcance
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
No hay servicio de cena en el hotel , personal poco accesible
Stayed 1 night in Dec 2018
Verified

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bel hôtel au bord de mer. restaurant sur la rue très jolies mais chère. je conseille de se rendre au centre ville pour dîner
Stayed 1 night in Nov 2018
Verified

8/10 Good

Alex

Liked: Staff & service, property conditions & facilities, room comfort
Todo bien a pesar de no haber internet por el clima mi check fue sin problemas...
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Eugene

Disliked: Cleanliness, property conditions & facilities, room comfort
No water in room no basics after 5 pm every thing is closed no food the rooms have lots of spiders,bugs ECT no coffee in the morning
Stayed 1 night in Aug 2018
Verified

4/10 Poor

Guera

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las habitaciones sucias les falta limpieza, las chapas de las puertas en muy mal estado y lo peor que me quedé afuera de la cabaña con mi Baby por mas de 2 horas en la noche cuando regresamos de cenar y no habia nadie en recepción para apoyarnos. Hasta que mi esposo tuvo que romper la chapa de la puerta. La atención en el restaurante muy mal, los alimentos deja mucho que decir muy caro y muy poca comida sirven.
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait séjour

Séjour parfait au coeur de la nature Belle décoration bon accueil Belle chambre Nous recommandons cet hôtel
Stayed 1 night in Feb 2018
Verified

6/10 Okay

ALFREDO

Disliked: Cleanliness, property conditions & facilities, room comfort

Deben mejorar mucho

La habitación no es nada confortable camas muy viejas y colchones muy usados
Verified

8/10 Good

martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso el cenote

Recibimos muy buena atención, es un lugar limpio y muy cerca de Valladolid. Hermoso el cenote.
Stayed 1 night in Feb 2018
Verified

2/10 Terrible

Eva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

отвратительно

Мы приехали в 22:00 нас не заселили. На ресепции никого не было. Мы ждали час и уехали. Ужасный сервис
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Agradable por la cercanía a Valladolid y Chichén.

Falta limpieza y aunque es ecológico le falta mantenimiento.
Verified

8/10 Good

Nabil

Liked: Staff & service

Good place

Good place to stay...room could have been less buggy, still I would recommend and go back again