Użbale Holidays from £257

Good property and as advertised. They could offer more pillows and tea. The instructions for access need to be far clearer. Once you are in it's ok but it's circuitous and not clear. Took 20 mins longer to just get through the front door than it should have.

The property has many amenities for long term residents also making it convent for doing laundry and having pastime activities at night. The area is right off the 8 and 9 streetcar lines making it convent to get to the city center. The only pitfall was the confusing check-in process and mergers of staff being very hard to contact. Otherwise, good value for money.

Gym was reserved and not available for use during my stay, an email advising of this private reservation would have been appreciated, I would have scheduled my time for the gym at another time. I did not realize that there aren't any TV in the rooms. No idea what time my breakfast arrives, it is placed outside of my door and found whenever I decide to open my door. Would be good to know when the food arrives so it can be eaten while still hot/warm and fresh. Bed and bedding was very comfortable.

Close to the main attractions, especially the WW2 museum. Hôtel is quite basic and a little old. Staff are very friendly. Average for price range.

After check-in a cleaning service and electrician showed up. The kitchen is beautiful and big but if you intend to cook, there are just a few utensils and dishes, no supplies for cleaning dishes. the shower wasn’t working well and could be more clean. The location was great and the staff friendly. for a group of 6 we needed to ask several times for a second key. The communication before the stay could be more responsive . it has great potential, but a better customer oriented service and sup lies would make it to 4