Serene and tranquil, this hotel offers breathtaking views and a meticulously maintained design. Enjoy exceptional business lounge service and a dedicated concierge team that ensures a seamless stay.
Located in Ürümqi City Centre neighbourhood, Conrad Urumqi is connected to a shopping centre. Xinjiang Uygur Autonomous Region Museum and Silk Route Museum of Xinjiang Uygur are cultural highlights, and travellers looking to shop may want to visit Xinjiang International Grand Bazaar. Enjoy an event or a match at Hongshan Arena, and consider making time for Urumqi Water Amusement Park—a top attraction that's not to be missed. Visit our Ürümqi travel guide
Luxury hotel near Xinjiang Uygur Autonomous Region Museum
Located close to Hongshan Park and Xinjiang Medical University, Conrad Urumqi provides a coffee shop/cafe, dry cleaning/laundry services and a bar. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a health club and a business centre.
You'll also enjoy perks such as:
An indoor pool, along with sunloungers
Limo/town car service, buffet breakfast (surcharge) and tour/ticket information
Concierge services, meeting rooms and a lift
Luggage storage, laundry services and a front desk safe
Room features
All 230 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning.
Other conveniences in all rooms include:
Treadmills, elliptical machines and stationary bikes
Heated floors, rainfall showers and designer toiletries
60-inch LCD TVs with satellite channels
Wardrobes/cupboards, children's slippers and workout equipment
Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM.
How much does it cost to stay at Conrad Urumqi?
As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at Conrad Urumqi on 1 Nov 2026 start from £115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Conrad Urumqi pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Conrad Urumqi?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Conrad Urumqi?
Checkout is at noon.
Where is Conrad Urumqi located?
Located in Ürümqi City Centre, this luxury hotel is within 1 mi (2 km) of Xinjiang Uygur Autonomous Region Museum and Xinjiang Medical University. Hongshan Arena and Hongshan Park are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Conrad Urumqi Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room is spacious, quiet and upscale. Location is in the centre of the city, so it is super convenient. Staff were also very friendly. Will book it again next time when I visit Urumqi.
This hotel every staff ate so friendly & helpful. Especially their front manager Bella & Bell boy 小洁。 room are clean & comfortable bed. We stay 2 nights after our 10 days road trip we decide to go back stay for 1 more night before we leave the city. Highly recommend
It’s supposed to be the nicest hotel in Urumqi - and it is in terms of the physical property itself. Nice clean and well maintained decor. Location is not bad. However, a few things that are not fitted for a hotel of it’s status:
1. The concierge is located at the ground floor entrance and not at the upper floor lobby next to the reception. The concierge also doubles as porter so there is no one at the concierge desk if he is bringing luggage up to rooms.
2. WiFi is super slow
3. The A/C control in the room does not work. It remains at 26 degrees no matter what you do to the control dial.
If you’re travelling to Urumqi, there’s no better place to stay. The rooms are comfortable, the beds are luxurious, the bathrooms are very nice, and the water pressure is excellent. Breakfast was very generous, and being greeted by eight different local Xinjiang honeys was a treat.
The check-in counter is one of the smallest that I have seen among all the five-star hotels that I have been to. The staff could have easily directed some group check-ins and executive level customers to the executive lounge.
The daily cleaning staff and the turn-down service staff are two different teams based on the staff self report. However, it seems that the daily cleaning staff also does the evening turn-down service except for the first day.
The room cleaning service and turn-down service are both excellent. We love the pillow menu and the rapid service response time! The room is well kept during our stay and it was super comfy and clean.
The property is located in the mall and with direct passway to the mall, which makes it very easy to get access to the mall and many restaurants without the need to go through another security check in front of the mall.
Daily breakfast is excellent with a lot of local food presented and keeps a wide variety of choices including a short a la carte menu to order food from the kitchen. The menu includes a breakfast steak! Members are recognized by name and presented special breakfast items.
The Chinese restaurant has one of the best Cantonese food that I have tasted and some are even better than those of in Canton or Hong Kong. Do try their BBQ pork!
In summary, everything is excellent.
Your staff called Happy, who works at Club Floor (27F) was extremely helpful. He has a nice personality and great attitude. He is an important asset for your hotel.
All the best,
Tanya Lau
Stayed 2 nights in Sep 2017
Verified review
10/10 Excellent
Verified traveller
18 Sept 2017
Liked: Cleanliness, staff & service, room comfort
Silk Road trip
Cleanliness of the room is ok but need maintenance. Pools are closed for repair when we stayed. It was a bit pricey because of this. Staffs are friendly.
I do recommend this hotel for its good location near the shopping gallery Maison mode for its direct access to third floor food hall for its efficient staff always smiling ready to help speaking excellent English!
I had just come from some fairly traumatic experiences in Eastern Europe and Western Asia, so may be a little biased. But I thought this the best of the Sheratons I have stayed in.
My room was of a decent size, well furnished and very comfortable. The softest bed in China!
My one minor caveat was that the breakfast buffet was not as well chosen as it might have been for a Western client. I was limited to one night and might have done better the second time.
I arrived at about 2 am and was in my room by about 5 past. Staff spoke quite passable English but there was a manager who spoke essentially perfect English.
Verified review
10/10 Excellent
Verified traveller
30 Jul 2009
Liked: Cleanliness, staff & service, room comfort
Xinjiang Urumqi Hotel
Urumqi Shareton Hotel is one of the best hotel in Urumqi and Xinjiang. It is the right place for tourist to stay