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Reviews of Scandic Uppsala Nord

3.5 out of 5
Scandic Uppsala Nord
Gamla Uppsalagatan 50, Uppsala

Reviews

8.0

Very good

Rating 10 - Excellent. 180 out of 644 reviews" "
Rating 8 - Good. 302 out of 644 reviews" "
Rating 6 - Okay. 117 out of 644 reviews" "
Rating 4 - Poor. 36 out of 644 reviews" "
Rating 2 - Terrible. 9 out of 644 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

PETROULA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Linnéa, Scandic Uppsala Nord on 17 Nov 2023
Hi Petroula, Thank you so much for your review!It makes us so happy to see that you enjoyed your stay at the hotel. Hope we will see you again soon!Best regards,

10/10 Excellent

yochanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasent stay
Stayed 1 night in Aug 2023
Response from Linnéa, Assistant Service Team Manager on 8 Aug 2023
Hi Yochanan,Thank you so much for your great review!Im glad to hear that you enjoyed your stay. Warm welcome back!

6/10 Okay

Oliver

Travelled with family
Liked: Cleanliness, staff & service
Wir waren in einem Doppelzimmer mit zusätzlichem Kastenbett für unseren Sohn. Durch dieses Bett war der Raum ziemlich eingeschränkt. Im Badezimmer hat es ziemlich stark nach Schwefel gerochen. Trotz angegeben Wäscheservice wurde unsere Wäsche nicht gewaschen da der Wäschereiangestellte krank sei. Der Billiardtisch war schon ziemlich ramponiert und die Queues Kaputt.Als wir spielen wollten waren sie in Reparatur. Es sind nur 2 Fahrräder zum ausleihen und ziemlich schlecht gepumpt was man zuerst bemängeln musste.die Angestellten waren freundlich. Das positive war die nähe zur IFU Arena und der kostenlose Parkplatz.
Stayed 5 nights in Jul 2023
Response from Sabine, Service Team Manager on 23 Aug 2023
Hi Oliver,Thank you so much for sharing your hotel experience with us, it helps us improve and get even better at what we do. We’re sad to hear that you were not satisfied with some things at your visit. As your guest experience is really important to us, we appreciate your feedback to us and will make sure to do better moving forward.After all we’re pleased to hear that you liked the hotel in general and we hope you will stay with us again soon and give us a chance to give you a better hotel stay.

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Sabine på Scandic Uppsala on 24 May 2023
Hej Deanna stort tack för ditt fina omdöme om din vistelse hos oss! Det gör oss väldigt glada att du trivdes och vi hoppas att vi ses snart igen.Bästa,

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, room comfort
Good EV stopover hotel
The hotel is a bit dated and probably needs some major renovation soon. However overall, our stay was pleasant and in our expectations with Scandic. The room was clean, though smelled a bit dusty. Bathroom is spacious with a really good shower. The beds were pretty comfortable. So we were to refresh ourselves before we had to continue our journey the next day. Unfortunately too early to have breakfast. Instead we had breakfast box waiting for us at checkout. While the location of the hotel is not that convenient in order to explore Uppsala, it is great when passing through with an EV as there are plenty of 11kW Mer electrical car chargers in front of the hotel.
Stayed 1 night in May 2023
Response from Sabine, Service Team Manager on 16 May 2023
Hi Chris, Thank you so much for your feedback and comments on you recent stay with us. We’re glad to hear that you had a pleasant hotel experience and all the feedback helps us to get better at what we do. We will share this with the team members. Thank you again and we hope to see you soon !Best,

10/10 Excellent

Andrew

Stayed 1 night in Mar 2023
Response from Sabine- Scandic Uppsala on 30 Mar 2023
Hej Andrew, stort tack för ditt fina omdöme om din vistelse hos oss! Det gör oss väldigt glada att du trivdes och vi hoppas att vi ses snart igen.Bästa,

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great reception staff and location
Stayed 1 night in Oct 2022
Response from Sabine, Service Team Manager on 24 Oct 2022
Hej Robert,Tack för din feedback efter ditt besök hos oss, så roligt att höra att du är nöjd med ditt besök! Hoppas att vi ses snart igen!Bästa,Sabine på Scandic Uppsala

10/10 Excellent

Bo Tommy

Stayed 1 night in Aug 2022
Response from Scandic Uppsala Nord on 31 Aug 2022
HejTusen tack för ditt fina betyg.Vi hoppas du snart besöker oss igen!

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast, nice clean hotel
Stayed 1 night in Jul 2021
Response from Sabine, Service Team Manager on 12 Jul 2021
Hi Jonathan Thanks for your feedback on you recent stay with us. We’re so glad to hear that you had a pleasant hotel experience and enjoyed our breakfast! we hope to see you soon again! Best,

8/10 Good

Jonas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt bra sängar, fin frukost
Stayed 1 night in Apr 2021
Response from Erika on 22 Apr 2021
Tack för ditt fina betyg av vistelsen hos oss! Varmt välkommen tillbaka till oss! Med vänliga hälsningar Erika, Service Team Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Sabine, Service Team Manager on 4 Apr 2021
Dear Guest, Thank you so much for your review! were happy to see that you enjoyed your stay with us! Please come back, Best,

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Erika on 18 Jan 2021
Tack för att du bott hos oss och för att du tagit dig tiden att de oss ditt omdöme om vistelsen. Varmr välkommen tillbaka till oss snart igen! Erika, Receptionschef

8/10 Good

Allan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, friendly and helpful staff. Room was comfortable and quiet. Breakfast could have been a little more exciting but there was plenty to choose from.
Stayed 1 night in Feb 2020
Response from Scandic Uppsala Nord on 27 Feb 2020
Thank you so much for your feedback. I am glad to hear that you had a pleasant stay with us. Welcom back next time. Best regards, Anki Andersson - Hotelmanager

4/10 Poor

Trygve

Liked: Cleanliness, room comfort
Disliked: Staff & service
Incheckningen tog över två timmar eftersom städningen av rummen inte var klar före 18 tiden. Total kaos i receptionen. Hotellet fullbokat men ingen extrapersonal inkallad. Middagen och frukosten i restaurangen mycket bra.
Stayed 1 night in Jan 2020

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Nice bed, nice size and very clean. Good breakfast too, easy to park. All good!
Stayed 1 night in Jul 2019
Response from Ulrica, Front Office Manager on 19 Jul 2019
Dear Nathalie, Thank you so much for your feedback! We hope to see you again Have a lovely summer=0) Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good. I would give it a 7/10 stay
Hotel is a a few kms out of town. Taxis were quite expensive for the distance, but there is a regular bus service very near the hotel. Check-in was fine. Choice at breakfast could have been improved, but generally ok. Would have been nice to have a mini bar and coffee making facilities in the room. But there is a bar in the hotel.
Stayed 2 nights in May 2019
Response from Ulrica, Front Office Manager on 5 Jun 2019
Dear, Thank you for taking your time to give us feedback. We hope to see you again Kind regards!

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Do yourself a favour and stay elsewhere in Uppsala
I was very disappointed. I have stayed at many Scandic before and enjoyed their high standards.This Scandic was simply lacking. What I found most disturbing was being ignored by one receptionist for quite a while (the other one was on the phone). When two male guests suddenly appeared she suddenly became available for duty for them even though I had been waiting before them. When I pointed this out I was told that the two men were part of a conference group and this receptionist specialized with conference guests. The other receptionists were fine. The one with the Afro curly hair was particularly friendly and helpful. The room was below average standard (no tea /coffee making facilities, no frig or air conditioning - which I would have expected from a 3.5 Scandic). Also note there is no cleaning unless requested. I have no issues with not having towels changed daily for the sake of the environment but I think cleaning is part of a normal hotel service. I did not like coming back to rubbish bins full from the previous day. Breakfast: The juice tasted cheap from a carton and there are no smoothies or pastries. The scrambled eggs were good as was the fresh pineapple/melon.There is only regular coffee. I asked for a cappuccino and was directed to the receptionist area where it costs to buy a coffee. Last but not least I wanted to rent a bike. Unfortunately they had only one available the one with a horizontal bar style suitable for (tallish)males! So no go for me there.
Stayed 2 nights in May 2019
Response from Elina on 21 Jun 2019
I'm glad that we could solve this via email. Hope to see you again soon! Best of regards

6/10 Okay

Cheryl

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Ulrica, Front Office Manager on 12 Feb 2019
Hi Cheryl, Thank you for your feedback! Welcome to us another time

8/10 Good

Ersin

Good
Stayed 2 nights in Nov 2018
Response from Elina - booking coordinator on 3 Dec 2018
Thank you Ersin, for your great review! Hope to see you again soon.

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Uppsala
We had a great 4 day’s stay in Uppsala. We initially thought that the Scandic North was too far out of town but we were proved wrong very quickly. The no 2 bus stops virtually outside the hotel and runs very frequently plus the hotel was very quiet with no street noise. The breakfast was excellent. We would certainly revisit the area and stay again in this hotel. Great staff too!
Stayed 4 nights in Oct 2018
Response from Elina - Booking Coordinator on 5 Nov 2018
Hi Fiona, Thank you for taking the time to write us a review! It's so good to hear that you had a nice stay with us. I'll make sure to share this to our team. Hope to see you again soon!

6/10 Okay

Paul, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel had a great restaurant and the food was wonderful. The only downside to this hotel was the fact that the rooms did not have air condition units. And the weather was extremely hot everyday we were there. however, the staff gave us fans for our room and that made a great difference.
Stayed 4 nights in Jul 2018
Response from Sabine on 1 Aug 2018
Dear Paul, Thanks for your feedback on you recent stay with us. We’re so glad to hear that you had a pleasant hotel experience and we hope to see you soon again! Best Regards,

6/10 Okay

Justina, Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
A bit of a walk to town
Not bad if you have a car, as it's a bit of a walk to town. Great working WiFi. Few choices at the restaurant and expensive buffet option. The room was quite small and very hot (no fan). No mosquito nets on the windows. Clean facilities, and pleasant staff make it okay for a night or two. Good buffet breakfast.
Stayed 1 night in Jul 2018
Response from Sabine on 1 Aug 2018
Dear Justina. Thanks for your feedback on you recent stay with us. We appreciate all the feedback to make our hotel better! We’re so glad to hear that you had a pleasant hotel experience and we hope to see you soon again! Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chose hotel because of its location. It was basic but very comfortable and clean, and the onsite restaurant was good. Only suggestion would be that tea / coffee making facilities be placed in the rooms - currently need to buy it from reception (out of a machine).Staff were all very helful.
Stayed 3 nights in May 2018
Response from Ginger on 14 May 2018
Hello, Thank you for the grade and the feedback. I'm glad that you enjoyed your stay with us. Welcome back! Best regards, Ginger Wibert, General Manager

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Scandic but not great
Good hotel but out of town centre. Good reception.
Stayed 2 nights in May 2017
Response from Scandic Uppsala Nord on 13 Jun 2017
Thank you Stuart for you rewiev. Welcom back next time! Regards, Anki Andersson, Hotelmanager

8/10 Good

Jean, Dunblane, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, free parking such a bonus in Uppsala
Good rooms, good breakfast. The only downside is if you are there at the weekend it's very busy and so needs more available tables and more staff at breakfast time. We have stayed here before and rooms have been upgraded to a good standard since our first stay. Still rather expensive.
Response from Anki Andersson on 29 Nov 2016
Thank you for your feedback. We appreciate it very much and it will help us in our daily work to give great service. Best regards, Anki Andersson, hotelmanager

10/10 Excellent

David, La Serena, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant hotel on outskirts on Uppsala
Very pleasant stay at good-quality, mid-range hotel about 12-15 minutes walk from Uppsala town centre. While a little far out from downtown, the number #2 bus goes right past the hotel, and can drop you off in the heart of Uppsala. There is a mini-shopping centre about 2-3 minutes walk just north of the hotel. Extremely comfortable beds. Under-tile heating in the bathroom floor was wonderful.
Response from Scandic Uppsala Nord on 22 Jun 2016
Hi, Thank you for your feedback. We are happy that you seems to enjoy your stay with us! Hope we will se you soon again! Best regards, Anki Andersson/ Scandic Uppsala Nord

6/10 Okay

Marc, London

Liked: Cleanliness, staff & service
convenient.
Home convenient with easy access by road with ample parking. The hotel although clean needs updating. Rooms of average size but basic.
Response from General Manager on 10 Oct 2016
Thank you for your feedback. Looking forward to you next stay. Best regards, Anki Andersson, Hotelmanager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 21 Dec 2016
Hej och tack för det fina betyget. Varmt välkommen tillbaka till oss! Hälsningar Lisa Gröndahl, Food & Beverage Manager

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

priya, boston

Liked: Staff & service
Nice staff
I did a last minute booking to this hotel as I needed to attend a conference. Strength: extremely cooperative, very helpful. I will give them a 5/5 for professionalism. Uppsala is a safe place Weakness: away from Stockholm so transport to Stockholm may take 1-2 hr based on the frequency of train. nothing fancy about the hotel, but had a basic facility. People praised the breakfast a lot but I thought it was okay. The room was costly for being 250 usd for one night but as it was last minute so was not left with other options

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room for 3. Hotel has a few bicycles to loan for short and easy ride to center of town which is a very nice thing.

8/10 Good

Jon, Crewe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly hotel.
Very friendly and responsive staff. Rooms basic but clean. Nice breakfast included.

8/10 Good

Gaurav, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed here as its close to Arlanda. Rooms were small but were neatly kept. Good breakfast spread and free parking if you are driving.

6/10 Okay

Janne

10/10 Excellent

Tor Martin, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
We were in Uppsala to practice and booked this hotel because it's location was good. The staff was friendly and helpsome and we have no problems recommending this hotel!

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got worried when finding a Mosque just beside the hotel....But no prayer-announcements did wake me up early in the mornings....

6/10 Okay

nicole

ok hotel
good breakfast but smal family rooms, ok for the night.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

JOHN P

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
ocation obfuscated in directory-out at edge of town -nothing closeby-no shuttle-Sunday arrival meant NO Restaurant open and NO bar open in hotel or 1 1/2 miles closest and cab was $25 each way for 1.8 miles to train station and/or food and drinks-NO indication of these limitations in listing--too bad because property is usual great quality Scandic standard and should be fair to inform we commited Scandic fans of the limits especially on Sunday bookings!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Bo, Perth Australia

Disliked: Cleanliness, staff & service, property conditions & facilities
food
we bought a couple of shrimp sandwiches at the lobby. The worst shrimp sandwiches we ever had! No taste at all and caused stomach pains! Advice: stick to eating the breakfast only. The breakfast is OK.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

8/10 Good

Peter, St. Paul MN USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go there again next time
the hotel was good. It is a 20 plus minute walk to downtown restaurants and tourist sites.

10/10 Excellent

Jane, Grand Rapids, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Scandinavian
We stayed at several Scandic hotels on our trip. We found them to be all pretty much the same. Nice, simple and clean. We had everyting we needed and the locations were usually in esactly the right place for a traveler, close to transportation, shopping and restaurants.

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De va en bra vistelse, trevlig personal och fint rum. Tyvärr lite högljudda gäster i rummerna runt omkring.
Stayed 1 night in Mar 2024
Response from Linnéa, Scandic Uppsala Nord on 18 Mar 2024
Hej Jessica, Stort tack för din feedback!Så roligt att du hade en bra vistelse hos oss, det gör oss extra glad att du nämner vår personal. Jag tar med mig att du upplevde att det var hög ljudnivå runt rummet. Hoppas vi får chans att välkomna dig tillbaka snart igen!Med vänlig hälsning,

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket bra och trevlig servic
Stayed 2 nights in Jan 2024
Response from Linnéa, Scandic Uppsala Nord on 10 Jan 2024
Hej Caroline, Stort tack för ditt fina omdöme!Vi är så glada över att du hade en fin vistelse hos oss. Varmt välkommen tillbaka!Med Vänlig Hälsning,

10/10 Excellent

Nils

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket bra standardhotell som levererade på alla punkter som behövs!
Stayed 2 nights in Jan 2024
Response from Linnéa, Scandic Uppsala Nord on 10 Jan 2024
Hej Nils, Tusen tack för ditt omdöme!Så roligt att du hade en fin vistelse hos oss och att du tyckte att allt fungerade bra. Hoppas vi får välkomna dig snart igen!Med Vänlig Hälsning,

8/10 Good

Heléne

Stayed 1 night in Jan 2024
Response from Linnéa, Scandic Uppsala Nord on 10 Jan 2024
Hej Heléne, Tack snälla för att du tagit dig tid att svara. Så roligt att du hade en fin vistelse hos oss!Hoppas att vi ses snart igen.Med Vänlig Hälsning,

10/10 Excellent

Niina, Raisio

Stayed 2 nights in Jan 2024
Response from Linnéa, Scandic Uppsala Nord on 10 Jan 2024
Hi Niina, Thank you so much for your review!Im so glad to see that you had a pleasant stay with us. Hope to see you again soon!