Title: Hoshino Resorts KAI Unzen Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hoshino Resorts KAI Unzen Hotel with free breakfast, steps from Unzen Jigoku Hell ![Exterior](https://images.trvl-media.com/lodging/91000000/90920000/90913400/90913335/cfc33563.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/91000000/90920000/90913400/90913335/8af884f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs](https://images.trvl-media.com/lodging/91000000/90920000/90913400/90913335/4385ea1c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/91000000/90920000/90913400/90913335/dd683beb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs](https://images.trvl-media.com/lodging/91000000/90920000/90913400/90913335/e0516702.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hoshino Resorts KAI Unzen offers a serene escape with authentic Japanese breakfasts and free in-room WiFi. The smoke-free property is near Unzen Ropeway and Unzen-Amakusa National Park. Guests enjoy elevator access and can have coffee or tea in the welcoming lobby. 9.6 Exceptional ## Popular amenities - Breakfast included - Air conditioning - Free WiFi - Parking included - Restaurant £294 1 Dec - 2 Dec ## Room options ### Check availability for these dates Tonight [Nov 6 - Nov 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=90913335&PinnedHotelID=90913335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=90913335&PinnedHotelID=90913335&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 7 - Nov 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=90913335&PinnedHotelID=90913335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=90913335&PinnedHotelID=90913335&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=90913335&PinnedHotelID=90913335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=90913335&PinnedHotelID=90913335&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=90913335&PinnedHotelID=90913335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=90913335&PinnedHotelID=90913335&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 3 of 3 rooms ![Japanese-style TA3, Non Smoking | View from room](https://images.trvl-media.com/lodging/91000000/90920000/90913400/90913335/da4fbb5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style TA3, Non Smoking 10.0 Exceptional 4 reviews ### Highlights Air conditioning Down duvet Rainfall showerhead Hairdryer Private bathroom Desk In-room safe - 463 sq ft - Park view - Sleeps 3 - 3 Single Beds ![Japanese-style RA2, Non Smoking | Down duvets, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/91000000/90920000/90913400/90913335/a7014c31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style RA2, Non Smoking 10.0 Exceptional 5 reviews ### Highlights Air conditioning Down duvet Private bathroom Rainfall showerhead Separate bath and shower Hairdryer Spring-water bath Desk - Park view - Sleeps 2 - 1 Double Bed ![Japanese-style FA4, Non Smoking | Park view](https://images.trvl-media.com/lodging/91000000/90920000/90913400/90913335/4c6b0312.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style FA4, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Down duvet Rainfall showerhead Hairdryer Private bathroom Desk In-room safe - Park view - Sleeps 4 - 4 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FUnzen-Hotels-Hoshino-Resorts-KAI-Unzen.h90913335.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FUnzen-Hotels-Hoshino-Resorts-KAI-Unzen.h90913335.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.74156%2C130.26138&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=A2vidmQFCk-X0_-YtM6zCBYyWmI=) 321 Obamacho Unzen, Unzen, Nagasaki, 854-0621 #### What's nearby - Unzen Jigoku Hell - 1 min walk - 0.1 miles - Vidoro Museum - 3 min walk - 0.2 miles - Unzen-Amakusa National Park - 6 min drive - 3.6 miles - Unzen Ropeway - 11 min drive - 3.0 miles - Shimabara Castle - 20 min drive - 14.6 miles #### Getting around - Shimabaragaiko station - 29 min drive - Nagasaki (NGS) - 66 min drive #### Restaurants - ‪洛粋 - ‬1 min walk - ‪山の寺 邑居 - ‬11 min drive - ‪グリーンテラス雲仙 - ‬4 min walk - ‪よしちょう - ‬12 min drive - ‪雲仙地獄工房 温泉卵販売 - ‬2 min walk ## About this property ### Hoshino Resorts KAI Unzen Hotel near Unzen Jigoku Hell Located close to Unzen Ropeway and Unzen-Amakusa National Park, Hoshino Resorts KAI Unzen provides free Japanese breakfast, an indoor mineral hot spring (onsen) and a restaurant. Stay connected with free in-room WiFi. You'll also find perks such as: - Free self-parking - A round-trip airport shuttle (surcharge), smoke-free property and a lift - Coffee/tea in reception Room features All 51 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes. More conveniences in all rooms include: - Hairdryers and shampoo - Heating, housekeeping and desks ## Similar properties ![MATSURIKA, Room with Semi Open-Air Bath, Non Smoking | Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/6000000/5780000/5775200/5775168/d737033c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Unzen Azumaen Unzen - Spa - Parking included - Free WiFi - Air conditioning 8.4 Very good 90 reviews £125 5 Dec - 6 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=5775168&PinnedHotelID=5775168&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4410000/4406200/4406144/cec0f90d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Unzen Miyazaki Ryokan Unzen - Free WiFi - Air conditioning - Parking available - Bar 9.4 Exceptional 30 reviews £369 26 Nov - 27 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=4406144&PinnedHotelID=4406144&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/33000000/32820000/32814800/32814703/524bfa0c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Unzen Kyushu Hotel - Mt Resort Unzen - Parking included - Free WiFi - Restaurant - Air conditioning 9.8 Exceptional 89 reviews £387 27 Nov - 28 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=32814703&PinnedHotelID=32814703&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/32000000/31640000/31634200/31634104/06f6df16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ooedo Onsen Monogatari Unzen Toyokan Unzen - Parking included - Free WiFi - Restaurant - Air conditioning 7.6 Good 96 reviews £124 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=31634104&PinnedHotelID=31634104&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/30000000/29390000/29388400/29388385/ca899457.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Seaside Shimabara Shimabara - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 133 reviews £121 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=29388385&PinnedHotelID=29388385&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/35000000/34830000/34826000/34825967/9d7d5b44.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### UNZEN HANZUIRYO Unzen - Parking included - Free WiFi - Air conditioning - Business services 10 Exceptional 4 reviews £911 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=34825967&PinnedHotelID=34825967&HadPinnedHotel=true®ionId=-1&adults=2) ![Hair dryer, electronic bidet, towels, shampoo](https://images.trvl-media.com/lodging/94000000/93150000/93144100/93144065/453ad494.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jisco Hotel Obama Onsen Obama Onsen - Free WiFi 8.6 Excellent 166 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=93144065&PinnedHotelID=93144065&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/112000000/111080000/111074800/111074740/feb528a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rong Hua Grand Hotel Isahaya - Parking included - Free WiFi - Air conditioning - Breakfast available 8.0 Very good 8 reviews £74 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=111074740&PinnedHotelID=111074740&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/96000000/95370000/95361300/95361269/18a0fd2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### no smokeCorner Room | Western style 4 beds | Lake view stay without meals / Unzen Nagasaki Unzen - Free WiFi - Air conditioning - Parking available - Laundry 10 Exceptional 1 review £50 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=95361269&PinnedHotelID=95361269&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/1000000/800000/793300/793238/173689a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iseya Obama Onsen - Breakfast included - Parking included - Free WiFi - Restaurant 9.6 Exceptional 43 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=793238&PinnedHotelID=793238&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - 24-hour train station pick-up and drop-off shuttle (surcharge) - Free uncovered self parking on site ### Food and drink - Free Japanese breakfast available daily 7:30 AM to 9:30 AM - A restaurant - Coffee and tea in common areas ### Conveniences - Limited-hour front desk ### Guest services - Housekeeping (on request) ### Spa - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Accessible train station shuttle - Lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Hair dryer - Shampoo - Toilet paper - Towels provided ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 9:00 AM - 8:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: JPY 1800 per person (one-way) - Airport shuttle fee per child: JPY 1800 (one-way), (up to 11 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is not required for transport to and from this property Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Hoshino Resorts KAI Unzen Hotel Hoshino Resorts KAI Unzen Unzen Hoshino Resorts KAI Unzen Hotel Unzen ## Frequently asked questions ### Is Hoshino Resorts KAI Unzen pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hoshino Resorts KAI Unzen? > As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at Hoshino Resorts KAI Unzen on 1 Dec 2025 start from £294.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Unzen-Hotels-Hoshino-Resorts-KAI-Unzen.h90913335.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hoshino Resorts KAI Unzen? > Self-parking is free at this property. ### What time is check-in at Hoshino Resorts KAI Unzen? > Check-in start time: 3:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available. ### What time is check-out at Hoshino Resorts KAI Unzen? > Checkout is at noon. ### Does Hoshino Resorts KAI Unzen provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of JPY 1800 per person applies. ### Where is Hoshino Resorts KAI Unzen located? > Situated in Unzen, this hotel is steps from Unzen Jigoku Hell and 2.2 mi (3.6 km) from Unzen Ropeway. Unzen-Amakusa National Park and Mount Unzen are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hoshino Resorts KAI Unzen Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 41 8 - Good 6 6 - Okay 1 4 - Poor 2 2 - Terrible 0 ### 9.8/10 Cleanliness ### 9.4/10 Staff & service ### 9.0/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Brian 8 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities nice stay ##### Brian ### 10/10 Excellent #### Luke 12 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful onsen resort with fantastic food Lovely, clean hotel with stunning vistas and gorgeous rooms. Staff were fantastic, friendly and helpful. I cannot say enough about the talented chef and the wonderful menus that change daily. The food is well presented, pleasantly served and tastes incredible. I highly recommend the Hashino Kai Unzen. ##### Luke Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Verified traveller 13 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Just WOW We choose a room with a private hot spring offers a serene escape, luxurious amenities, and stunning views. Perfect for relaxation and rejuvenation, it’s an unforgettable wellness experience. Highly recommended! ##### Verified traveller Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Michelle 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent meals, staff facilities. Book it you won’t regret ! ##### Michelle Stayed 2 nights in Oct 2025 ### 8/10 Good #### kenneth 16 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotels.com is a bit chaos when I booked the hotel. I booked 3 persons room but Hoshino only got ready for 2. Anyway, I did request them to arrange 3 beds in a room onsite. They agreed but dinner can't be ready in the beginning. Finally, one of the managers helped me to rearrange everything. So dinner and bed were nicely arranged eventually. I do appreciated. ##### kenneth Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Verified traveller 12 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Friendly staff, clean and comfortable rooms, and a lovely open-air bath with a great atmosphere. The morning power walking activity was a fantastic way to start the day. Only downside—due to a recent landslide, the usual forest view is currently partially available. ![](https://a.travel-assets.com/ugc/hotel-reviews/2C1FB483F0ED91F644B65FE4115813B8DC5BC4091744422364695.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3A27F7E5ABC714FC8C7FE1533988A0926AE8F5101744422364060.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Kar Wing Venus 24 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 對於星野集團名下的酒店來說，雲仙算是很不錯的選擇。首先，位置在雲仙地獄咫尺附近，無論位置和觀景都非常美麗，房間有大型落地玻璃，可望見雲仙地獄的景觀， 十分壯觀。其次，一泊二食的餐飲均非常有特色及用心，除了食材新鮮時令，還有職員用心介紹。飯店內的溫泉水溫度和泉質也十分好，感覺非常舒適。另外，還有活板印字體驗可預約和閱讀區，可讓遊客體驗。最重要是員工的服務態度非常優質，令人客賓至如歸。總括來說，如果有機會到雲仙住一晚，這兒必定是首選。 ##### Kar Wing Venus Stayed 1 night in Mar 2025 ### 8/10 Good #### Hing Fan 22 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Outdoor spa is good ##### Hing Fan Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Yeonji 3 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 호시노가 운젠에 가면.. 운젠의 매력을 느끼게 해주는 호시노 공간의 고요한 세련미와 친절한 서비스가 좋았다. ##### Yeonji Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Bradley 12 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved this property. It’s set in such a beautiful location. We choose a room with a private onsen, set on a balcony overlooking the mountain. It was quite an experience soaking in the tub watching the snow come down. The dining experience was great and food was delicious. Staff were friendly and welcoming. ##### Bradley Stayed 1 night in Jan 2025 ### 10/10 Excellent #### laure 27 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Magnifique hôtel Magnifique hôtel. Très bien placé avec un onsen extérieur magnifique. Les repas sont très bons. ##### laure Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Jack 2 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 酒店環境清幽；員工殷勤款待；房間大，內部裝飾很好；食物質素佳；溫泉設施一流。簡直是度假級享受！ ##### Jack ### 10/10 Excellent #### Hoi Kwan 19 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice onsen hotel in a small, quiet town. Dinner and breakfast were delicious and made with local ingredients. Noon check out time was amazing for a relaxed breakfast and morning soak. ##### Hoi Kwan Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Alan 4 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely experience Beautiful onsen with friendly and helpful staff. The multilingual staff are available ##### Alan Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Alan 2 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice experience Beautiful property and incredible service. In room onset was nice, main onset was a little plain and small. ##### Alan Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Tiffany 12 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities It is a nice place for onsen. The hotel stuffs were nice and helpful. ##### Tiffany Stayed 2 nights in Jul 2024 ### 8/10 Good #### Verified traveller 26 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice accommodation and great meal New hotel so all the conditions are very well. Staffs are helpful and English speaking quite good. Onsen is beautiful and comfort. Meal is course by course that’s excellent taste. But the landscape view has just been destroyed by landslide recently, so in the room you’re facing the “real” hell slope ##### Verified traveller Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Yuk Chun Jane 22 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 酒店整體環境很舒服，主要景點就在酒店附近。房間很舒服，悠閑地渡過了整個下午，酒店提供文化體驗很有趣。 ##### Yuk Chun Jane Stayed 1 night in Jun 2024 ### 8/10 Good #### Mei Yee Cordelia 13 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities The room and private spa are both very nice ##### Mei Yee Cordelia Stayed 1 night in Apr 2024 ### 4/10 Poor #### Da 1 Apr 2024 Liked: Cleanliness, amenities Disliked: Staff & service, property conditions & facilities 用不便宜的價錢得到了以下的評價服務 優點- 環境優美，建築非常特別 缺點- 某位男接待的職員溝通能力有很大改善空間 房間很暗 壞冷氣，用餐途中很炎熱 私人風呂沒有私隱，因為對面正在工程中 ##### Da Stayed 1 night in Mar 2024 ### 10/10 Excellent #### LAP YAN 24 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel location is just 15 seconds walking to the main attractions. Service and facilities are impeccable. The in room spa is large as it’s taking up the width of the entire balcony. We had a lovely stay here and would definitely recommend this hotel if you travel to Unzen. ##### LAP YAN Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Cheuk Lun Andy 16 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 酒店非常新淨設施齊全，但周邊沒有太多景點 ##### Cheuk Lun Andy Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Wai Shan 14 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 謝謝雲仙界的團隊 如想找一間滿分的酒店， 就是這裏。地點、房間、環境、服務、設施無懈可擊，年輕的員工總面帶微笑，服務細緻，到位貼心，英語能力佳。我住在這裏三晚，品嚐了3次早餐和3次晚餐，料理長精心設計的菜單，不單只沒有重複，每張菜單更迎來不同的驚喜，加上當地的新鮮食材，離開餐卓時十分滿足。 ##### Wai Shan Stayed 3 nights in Feb 2024 ### 8/10 Good #### KA LI 20 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 食物品質不錯，餐廳有間格個室，但是略有嘈吵 Check out時間為中午12時，温泉水12時正就會自動關閉，有點兒那個呢 ##### KA LI Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Siu Chun 21 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 環境服務非常好,交通非常方便,在巴士總站隔離,雲仙溫泉隔離,房間只係欠缺支裝水,一個非常愉快的旅程👍👍 ##### Siu Chun Stayed 2 nights in Nov 2023 ## Expedia's Latest Trends ### Hotels > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.co.uk/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Beach Resorts & Hotels in Pakistan](https://www.expedia.co.uk/Destinations-In-Pakistan-Beach-Hotels.0-0-d140-tBeachHotels.Hotel-Filter-Destinations) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.co.uk/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.co.uk/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Hoshino Resorts KAI Nikko](https://www.expedia.co.uk/Nikko-Hotels-Hoshino-Resorts-KAI-Nikko.h17903043.Hotel-Information) > > [Hotels in Benin City](https://www.expedia.co.uk/Benin-City-Hotels.d642.Travel-Guide-Hotels) > > [Hotels in Cardiff](https://www.expedia.co.uk/Cardiff-Hotels.d6054272.Travel-Guide-Hotels) > > [Tenpyo Ryokan](https://www.expedia.co.uk/Nara-Hotels-Tenpyo-Ryokan.h14844103.Hotel-Information) > > [Konansou](https://www.expedia.co.uk/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Hotel Fukinomori](https://www.expedia.co.uk/Nagiso-Hotels-Hotel-Fukinomori.h34515912.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.co.uk/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) > > [Tokyo Disney Celebration Hotel](https://www.expedia.co.uk/Tokyo-Hotels-Tokyo-Disney-Celebration-Hotel.h21163232.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.co.uk/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Novotel Barcelona City](https://www.expedia.co.uk/Barcelona-Hotels-Novotel-Barcelona-City.h2928426.Hotel-Information) > > [Side Star Elegance Hotel - Ultra All Inclusive](https://www.expedia.co.uk/Side-Hotels-Side-Star-Elegance-Hotel-All-Inclusive.h11701401.Hotel-Information) > > [Hotels near Prince Edward Theatre](https://www.expedia.co.uk/Prince-Edward-Theatre-Hotels.0-l6212388-0.Travel-Guide-Filter-Hotels) > > [Suimeikan Karukaya Sanso](https://www.expedia.co.uk/Takayama-Hotels-Suimeikan-Karukaya-Sanso.h16258706.Hotel-Information) > > [Hotels in Ashbourne](https://www.expedia.co.uk/Ashbourne-Hotels.d55238.Travel-Guide-Hotels) > > [Nishiyama Onsen Keiunkan](https://www.expedia.co.uk/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [Delta Hotels by Marriott Orlando Celebration](https://www.expedia.co.uk/Orlando-Hotels-The-Grand-Orlando-Resort-At-Celebration.h256.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.co.uk/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Hotel Las Costas](https://www.expedia.co.uk/Tias-Hotels-Hotel-Las-Costas.h7855555.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.co.uk/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.co.uk/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) ### Flights > [Flights from London (LHR) to New Orleans (MSY)](https://www.expedia.co.uk/lp/flights/lhr/msy/london-to-new-orleans) ### Cars > [Car hire in Romford](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Romford.d6144833.Car-Hire-Guide) ### Activities > [Things to do in Hurghada](https://www.expedia.co.uk/Things-To-Do-In-Hurghada.d1512.Travel-Guide-Activities) > > [Things to do in Mati](https://www.expedia.co.uk/Things-To-Do-In-Mati.d601918.Travel-Guide-Activities) ### Packages > [Croatia](https://www.expedia.co.uk/lp/theme-holidays/golf-holidays/43/Croatia)