Ulupinar Holidays from £570

This is a perfect place for a family vacation. The hotel is very clean and the food is great.

Not enough staff at this hotel. Not enough people for service staff, to provide towels, clean dirty tables at the buffet, serve drinks, answer phones, provide cutlery, etc., etc. All the "a la carte" restaurants they advertised were actually closed. The advertised 20% discount at the spa was not actually being offered. The hotel/airport transfers they offered were 50% more expensive than market price Not a single communications channel worked for us. For example, they were completely unresponsive on their own WhatsApp channel and calling Reception at 5555 (8 times) for a luggage porter led to no response. Our ventilation/HVAC system was not working and we could not get any help to fix it easily, so room on 4th floor would get hot and uncomfortable. Food was good, rooms were clean, pools awere nice.

A great vacation destination for families, lots to do, great meal services and a reasonable price

My wife surprised me with a holiday to the Maxx Royal Belek Golf Resort for my 50th birthday. We just got back today, and I am only giving this resort a 5 star rating because there isn’t an option for a 10star!!! I am well travelled, and this was one of the best hotels I have stayed at. The food and service was amazing, room spotless! We began to experience their stellar service from the booking process up until after we got back, and yes, that included the VIP fast track service through the airport that made us feel really special. Our Maxx Assistants were seriously on the ball, and throughout our experience, they thought about what we needed or wanted before we even knew it ourselves. We were presented with a pillow and room fragrance menu, to test and pick from when we checked into our room, and the level of attention to detail by the cleaners and night turn down service was outstanding! All the staff bring their A game & go many extra miles to make sure that your experience is unmatched. We had the best Maxx assistants that we could have asked for. Behind the scenes unknown to me, our assistants Behnam & Aleksandra helped my wife to put together a video of birthday tributes from friends and family across the world which were played to me in a private cinema setting, when all along I thought it was a movie we were going to watch. This experience left me in tears!!! This place is very family friendly, so we’ll be going back with my family this year! 10 star!!!

Property was well presented and modern. We had a family room with our 2 teenage boys. There were nice little extras in the room like free soft drinks, toiletries and slippers. The cleaners did a good job. The food was nice with lots of choice but it was pretty much the same every day. My son loved the desserts. We never had an issue with finding a table in the dining room. The pool area was relaxed and clean, initially there were no issues with getting a sunbed but in our last week they removed some of the beds so people couldn't get one. There were always lifeguards on the two pools and the kids loved the slides. The pool bars were nice with a good choice and the queues were never too big. I didn't like the fact that they served the drinks around the pool area in glasses though. We saw a few broken glasses around the path, this is not safe with children around. There is a shuttle to the private beach area, the staff were always cleaning up the beach. The beach bar is a bit unloved and tatty. The hotel is in a quiet area and a short walk takes you to shops and a few bars. It's a 10 minute taxi ride to Side old town, which was lovely on a night. We would stay here again, we were sad to leave.