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Reviews of Taj Lake Palace

5 out of 5
Taj Lake Palace
Lake Pichola, P.O. Box 5, Udaipur, Rajasthan

Reviews

9.6

Exceptional

Rating 10 - Excellent. 269 out of 302 reviews" "
Rating 8 - Good. 16 out of 302 reviews" "
Rating 6 - Okay. 9 out of 302 reviews" "
Rating 4 - Poor. 3 out of 302 reviews" "
Rating 2 - Terrible. 5 out of 302 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sanjay

Stayed 2 nights in Feb 2024

10/10 Excellent

Ramachandran

Travelled with family
Old property Well kept Friendly staff Good amenities
Stayed 1 night in Jan 2024
Response from P on 24 Jan 2024
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel ever!
Stayed 1 night in Dec 2023
Response from P on 31 Dec 2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 Excellent

Ajay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from P on 27 Dec 2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Rip off in the name of historic experience
Taj Palace is definitely a good place to visit to enjoy the view and also see the old palace. However, the stay at the hotel is a shear waste unless you are looking for old rooms with old beds and bathrooms. The hotel has upgraded all the lights to LED to save power, but did not spend a dime on upgrading the bathrooms which are very old. They are in no way antique because guest rooms were constructed by Taj. So upgrading them won't make a difference. As expected the prices at the restaurant were 10x. But what surprised me was that they were serving a beer cost $1 at almost $6 while there in gross violation of local law. The best way to see this place is to go for lunch or dinner. Staying at modern hotel is more preferable.
Stayed 1 night in Dec 2023
Response from P on 27 Dec 2023
Dear Guest,Thank you for sparing your valuable time to share the feedback of your stay at Taj Lake Palace, Udaipur.I am deeply concerned to note that your experience at our hotel was below par and sincerely apologize for the same. I have gone through your detailed feedback, appreciate the opportunities for improvements highlighted by you and will review these in detail with my team to put corrective measures in place.I do hope that you give us another opportunity to make up for this experience in the near future.The team looks forward to welcoming you back to the Taj Lake Palace Udaipur and please do let me know If I could be of any assistance in the near future.Warm RegardsParvinder Singh BualCluster General Manager-Operations andGeneral Manager-Taj Lake Palace, Udaipur

10/10 Excellent

Sumeet

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property with amazing service
Stayed 2 nights in Dec 2023
Response from p on 6 Dec 2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 Excellent

Stephen

Travelled with family
The Taj Lake Palace is so unique and beautiful as to be magical. The staff were attentive and kind. The hotel is a jewel in the midst of Udaipur, which is a far livelier city than, say, Delhi or Agra or Jaipur. My only complaint about the Taj Lake Palace is that there are too many birds, including pigeons, around the place. But that is a relatively minor quibble, and the Taj Lake Palace is overall a marvelous experience.
Stayed 3 nights in Oct 2023
Response from p on 9 Nov 2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We have made a note about birds. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 Excellent

Nitin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing, unique property with excellent staff culminating in a perfect stay.
Stayed 2 nights in Oct 2023
Response from P on 16 Oct 2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 Excellent

Madhup

Stayed 1 night in Oct 2023
Response from P on 14 Oct 2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 Excellent

Kari, ELROY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Imagine staying at a palace. As Americans, this is unimaginable. However, the Taj Lake gives you the full experience. The gardens, the flute, the palm reader, the dancers, the history tour, and then you have the awestruck level of food. This is the MUST STAY destination of our 20 day tour.
Stayed 1 night in Sep 2023
Response from P on 25 Sept 2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

6/10 Okay

takeshwarsingh

Disliked: Cleanliness, staff & service
Surprisingly Disappointing
For a historical place of this calibre , I feel that Taj has not been up to the standard. (1) Staff was not as sharp as they used to be. Some would give you the blank stare as their English was very poor (2) The pool area was covered in pigeon excrements, and the cleaner was simply smearing it all over instead of actually cleaning (3) Rooms had bins with visible black plastic bag linings (4) They served frozen fish at their restaurants. It’s still a great experience overall , but for the price you pay - I expect a higher standard.
Stayed 1 night in Aug 2023
Response from P on 25 Sept 2023
Dear GuestGreetings from Udaipur.Thank you for taking the time to share your experience at the Palace. We are disappointed to read your feedback and apologize that we did not meet your expectations. We have discussed the issues with the team and will certainly address it. Please be assured this is not our usual standard. Hope you will give us another opportunity to be of service and regain your trust in us. We value your patronage and look forward to welcoming you back soon.Kind RegardsParvinder Bual Cluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 Excellent

Sriram, San Jose

Stayed 2 nights in Jul 2023
Response from P on 21 Sept 2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

2/10 Terrible

Amit

Stayed 1 night in Jun 2023
Response from Bharat on 26 Jun 2023
Dear Mr. MomayaGreetings from Udaipur.Thank you for taking the time to share your experience at the Palace. We are disappointed to read your feedback and apologize that we did not meet your expectations. We have discussed the issues with the team and will certainly address it. Please be assured this is not our usual standard. Hope you will give us another opportunity to be of service and regain your trust in us.We value your patronage and look forward to welcoming you back soon.Kind RegardsBharat Vyas

10/10 Excellent

Ram

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have great time, great service and very friendly atmosphere service and stuff
Stayed 1 night in May 2023
Response from K on 29 May 2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

8/10 Good

Priya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lake Palace is an iconic property and was on my "bucket" list and a self-gift for turning 60. A childhood dream to stay here. Accordingly, I was a little saddened by the fact that when I mentioned to the night manager that the rate I had paid on Expedia (for a garden facing room) was a lot more than was being currently advertised in India for a lake facing room, he said he would see what he could do about it, and then showed me into a lake facing room -- omitting to mention, however, that it was for a disabled customer. As you can imagine, being faced with images of how my life will look in another 15 - 20 years was quite unsettling. The next day I was moved into a another (lovely) room with a terrace (with people, oddly, continuing to apologize for the fact that I needed to climb stairs to get to it -- I guess "grey hair" is tantamount to wheelchair in some people's minds). The Jiva Spa was a big disappointment. I had a manicure (that took 2 hours!!!), a pedicure (where after 75 minutes she had not been able to get to nail painting), and a facial (where they did no steam/ extractions, informing me that this was a "normal" facial). Truly disappointing after the excellent facial I had received at the Taj Aguada in December, As an expert on branding, I strongly recommend that the Taj look into ensuring uniform high quality at the Jiva spa. The service all throughout was exceptional, from the boat boy, to the durbaan, to the bar tender, to the reception staff.
Stayed 2 nights in May 2023
Response from k on 8 May 2023
Dear Ms. Priya, Greetings from Udaipur. Thank you for taking the time to complete our online survey. We have taken note of your comments regarding the room distribution, and we are sorry that we fell short of your expectations at Jiva Spa. We have carefully considered the feedback, and the appropriate steps will be implemented. I sincerely hope you will give us another chance to earn your trust and be of assistance. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 Excellent

AVIJIT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best heritage hotels you can every stay at
Stayed 1 night in Mar 2023
Response from k on 31 Mar 2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 Excellent

Neil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and historic palace, truly luxurious feel. Staff were wonderful and accommodating, especially to our little child. Food and drink were incredible. Expectation ls were exceeded.
Stayed 2 nights in Mar 2023
Response from k on 24 Mar 2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 Excellent

Anil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time!
Stayed 2 nights in Feb 2023
Response from k on 8 Mar 2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 Excellent

VK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid top price. Should include breakfast.
Stayed 1 night in Mar 2023
Response from k on 6 Mar 2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 Excellent

Subhamoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking, stellar iconic property, truly representing the best of India
Stayed 1 night in Feb 2023
Response from k on 3 Mar 2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

4/10 Poor

Gagandeep

Stayed 1 night in Feb 2023
Response from k on 24 Mar 2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from K on 22 Feb 2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience . It is a beautiful palace
Stayed 1 night in Feb 2023
Response from k on 13 Feb 2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 Excellent

Rita

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2023
Response from k on 8 Mar 2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 Excellent

Gaganjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly amazing experience. The staff is exceptional and really make the stay memorable. Harsh was responsible for our checkin and helped us out a lot. He represented the spirit really well. We had two rooms, 246 and 247. I would say even though we paid the same price there was a significant difference. If you can avoid 246, please do. The bathroom in 246 needed maintenance and was not up to the Taj Standard. I would go again as long as they fix the sink and back splash in room 246.
Response from k on 17 Jan 2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We have noted the feedback about room number 246 and shall incorporate the changes soonWe value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

6/10 Okay

Nivedita

Travelled with family
Liked: Staff & service
The lack palace is unique only for its palace and the spectacular views around it . The facility charges so much per night but there is no complimentary services to match it . Everything costs money here .
Response from k on 18 Jan 2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

8/10 Good

Krishna

Stayed 1 night in Jan 2023
Response from k on 16 Jan 2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 Excellent

Jai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bucketlist experience!
What an incredible place. The history behind it is deep, the palace itself an icon you can't take your eyes off. For such a historic hotel its been maintained incredibly well and properly appointed. They've incorporated conveniences without losing the charm. Better book the spa as soon as you arrive as it is super popular so they are always busy. I wish i'd had a chance to use their spa boat which is floating in the lake. Food options are aplenty with varied cuisine options in the main restuarant, Jharoka. If Bhairo is open on the rooftop for dinner then its a must do. Would want to come back again for sure.
Stayed 2 nights in Jan 2023
Response from K on 10 Jan 2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 Excellent

grishma

Response from k on 31 Mar 2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 Excellent

Ruth, Delray Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This unique hotel is sumptuous, elegant and just makes you feel like everything is right. Beautiful gardens, quiet rooms, food variety in three different restaurants with impeccable service, cozy seating areas and everything that a palace can be. Wonderful stay.
Response from K on 7 Dec 2022
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 Excellent

Franak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, superb staff and very good food.
Stayed 4 nights in Oct 2022
Response from K on 7 Dec 2022
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 Excellent

Ashma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had been planning this trip for as long as I can remember. Right from school we knew Udaipur was the place for us, and Taj turned that dream into reality. The staff, the ambience, the strive for perfection..everything was absolutely impeccable. Special mention for Palak,Rajpal,Navneet,Anjali,Pradeep and Harsh. We were upgraded to the stunning Aravali Hill Suite and we couldn't have been happier. Kudos and gratitude to Taj.
Stayed 1 night in Oct 2022
Response from K on 14 Oct 2022
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

6/10 Okay

ANTONIO

Disliked: Staff & service
5 STAR PROPERTY WITH 2 STAR SERVICE
This was my 3rd stay with the Taj property hotel and the most celebrated of the 3- Umaid,Rambaugh and Taj Udaipur. Expectations were high since the 2 were exceptional. I checked in- front desk staff was cold. I came back after check-in to ask for a possible upgrade. The lady suggested she call me back. Finally, after 3 hours, I went to the front desk clerk to follow-up. Next day, I requested for packing tape and a box. I was told it would be delivered the same night. No call no box. i FINALLY spoke to the Manager to expressed my frustration. This property is NOT CHEAP. It's pricey. I stayed because I expected better service. One of the restaurants air con was not functional as well. Luckily the waiter Bheem - made a difference. He made it memorable. No to Taj Lake Udaipur.
Stayed 1 night in Sep 2022
Response from K Mohanchandran on 27 Sept 2022
Dear Mr. Antonio, Greetings from Udaipur. We are disappointed to read your feedback and apologize that we did not meet your expectations. I am also thankful for your graciousness to share the experience in detail . We have discussed the issues with the team and will certainly address them. Please be assured this is not our usual standard. Hope you will give us another opportunity to be of service and regain your trust in us. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

8/10 Good

Kishor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10
Wonderful experience. Staff were very helpful. In particular somebody in the restaurant by the name Mr Rajpal was just too good. Excellent support. Since my wife was diabetic he brought few sweet dishes just to taste which were sugar free and in the morning my wife did not want to have breakfast, so he filled up a bag with the breakfast for her to have it later on. A small gesture but goes miles.
Stayed 1 night in Sep 2022
Response from K on 14 Oct 2022
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 Excellent

Mahendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for 2 day package only
Stayed 3 nights in Aug 2022
Response from K on 24 Aug 2022
Dear Mr. Mahendra Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

6/10 Okay

Abhinaya

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Overrated. First the property itself is very small with nothing but a small courtyard and a small lookout (on 2nd floor) to hang out in. Gets extremely noisy both in the mornings and evenings and you even hear it in your room. Rooms and beds are small and Bathrooms are tiny compared to what other hotels in the same league offer. The pool was non-operational the entire time we were there. And finally while the good hotels on shore offered transport to nearby City Palace which is an uphill walk otherwise, Lake Palace offered nothing. Plus the staff on shore are very passive and hardly seem to care about what the guests need. There were some good parts. Food in the restaurants was good and restaurant staff very courteous. Some nice evening performances by local artists and prompt boat service to the shore. Overall I would recommend on on-shore hotel like the Oberoi Udai Villas based on this experience and having been at the Oberoi in other Rajasthsn locations.
Stayed 3 nights in Jul 2022
Response from K on 16 Jul 2022
Dear Mr. Abhinaya , Greetings from Udaipur. Thank you for taking the time to complete our online survey. We are disappointed to read your feedback and apologize that we did not meet your expectations. I am also thankful for your graciousness to share the experience in detail at the time of check out, at the same time our Front Office Manager tried reaching you serval times on your international numbers but was unable to do so. We have taken cognizance of your feedback and would like to share that the swimming pool was closed due to torrential rains and the Buggy Services for tourist attraction are on chargeable basis by the Tourism Authorities. The hotel does not operate any buggy’s of its own. I have also shared your compliments with all my F&B Service and Culinary colleagues in the Restaurants, whose efforts made your experience at Taj Lake Place enjoyable. Hope you will give us another opportunity to be of service and regain your trust in us. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 Excellent

SUNIL

Stayed 2 nights in May 2022
Response from K on 12 Jul 2022
Dear Mr. Sunil Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 Excellent

Anjali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is build on an island and a boat takes you from land to the hotel. It is build in 17’s by kings so it’s royal and full of Indian culture.
Stayed 1 night in Dec 2021
Response from Bharat on 23 Dec 2021
Dear Guest Greetings of the day!! Thank you for excellent rating and delighted to know that you had a memorable Taj Lake Palace experience. We look forward welcoming you back at Taj Lake Palace. Kind Regards Bharat Vyas Director of Revenue Management

10/10 Excellent

Virendrasinh, Pewaukee

Stayed 2 nights in Oct 2021
Response from K on 24 Aug 2022
Dear Mr. Virendra Sinh Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 Excellent

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional and awesome experience
Amazing picturesque property. Brilliant hospitality. Spotlessly clean property. Food & beverage department were excellent looked after every smallest detail and served us delicious food and drinks. Security department were very helpful. Each and every staff member went out of their way to look after us. We will definitely recommend this place to our friends. Thank you
Stayed 6 nights in Nov 2021
Response from Bharat on 9 Dec 2021
Dear Guest Greetings of the day!! Thank you for excellent rating and delighted to know that you had a memorable Taj Lake Palace experience. We look forward welcoming you back at Taj Lake Palace. Kind Regards Bharat Vyas Director of Revenue Management

10/10 Excellent

Divya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Bharat on 2 Mar 2021
Dear Guest Greetings of the day!! Thank you for excellent rating and delighted to know that you had a memorable Taj Lake Palace experience. We look forward welcoming you back at Taj Lake Palace. Kind Regards Bharat Vyas Director of Revenue Management

10/10 Excellent

Manvi, India

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything. What a property. Lovely staff, food and people and room.
Stayed 1 night in Dec 2020
Response from Bharat on 20 Jan 2021
Dear Guest Greetings of the day!! Thank you for excellent rating and delighted to know that you had a memorable Taj Lake Palace experience. We look forward welcoming you back at Taj Lake Palace. Kind Regards Bharat Vyas Director of Revenue Management

10/10 Excellent

Venkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it’s magnificent place. The service was pampering. Dixit the guide on the gungar was insightful.
Stayed 2 nights in Dec 2020
Response from Bharat on 20 Jan 2021
Dear Guest Greetings of the day!! Thank you for excellent rating and delighted to know that you had a memorable Taj Lake Palace experience. We look forward welcoming you back at Taj Lake Palace. Kind Regards Bharat Vyas Director of Revenue Management

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Bharat on 6 Oct 2020
Dear Guest Greetings of the day!! Thank you for excellent rating and delighted to know that you had a memorable Taj Lake Palace experience. We look forward welcoming you back at Taj Lake Palace. Kind Regards Bharat Vyas Director of Revenue Management

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020
Response from Bharat on 6 Oct 2020
Dear Guest Greetings of the day!! Thank you for excellent rating and delighted to know that you had a memorable Taj Lake Palace experience. We look forward welcoming you back at Taj Lake Palace. Kind Regards Bharat Vyas Director of Revenue Management

10/10 Excellent

Neil, Winchester UK

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely superb in every way. Wonderful historical suite, excellent food. The staff are so excellent and attentive. Lovely bar and superb food. Nice activities- historical tour and boat ride with a wonderful historian. Lovely rajastani dancing show and resident astrologer!
Stayed 1 night in Mar 2020
Response from Bharat on 9 Mar 2020
Dear Guest Greetings of the day!! Thank you for excellent rating and delighted to know that you had a memorable Taj Lake Palace experience. We look forward welcoming you back at Taj Lake Palace. Kind Regards Bharat Vyas Director of Revenue Management

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service was extremely attentive but not fawning. Of course the rates were extremely high, so I will not be able to return frequently
Stayed 2 nights in Jan 2020
Response from Bharat on 3 Feb 2020
Dear Guest Greetings of the day!! Thank you for excellent rating and delighted to know that you had a memorable Taj Lake Palace experience. We look forward welcoming you back at Taj Lake Palace. Kind Regards Bharat Vyas Director of Revenue Management

10/10 Excellent

APKN, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t have words to describe this place. Amazing, excellent, breathtaking, beautiful, surreal, politeness, respect, just so heavenly. 1st time in India, was a bit skeptical in coming for our 25th anniversary but TajLake Palace has made all our dreams a realty. Will be back for sure.
Stayed 1 night in Jan 2020
Response from bharat on 27 Jan 2020
Dear Guest Greetings of the day!! Thank you for excellent rating and delighted to know that you had a memorable Taj Lake Palace experience. We look forward welcoming you back at Taj Lake Palace. Kind Regards Bharat Vyas Director of Revenue Management

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute amazing experience. 100% worth it. Stay here
Stayed 1 night in Dec 2019
Response from Bharat on 7 Jan 2020
Dear Guest Greetings of the day!! Thank you for excellent rating and delighted to know that you had a memorable Taj Lake Palace experience. We look forward welcoming you back at Taj Lake Palace. Kind Regards Bharat Vyas Director of Revenue Management

2/10 Terrible

Bryan

Liked: Staff & service
Disliked: Property conditions & facilities
Run down and overpriced
We were extremely disappointed with the lake palace. It felt tired and run down, like it had not been refurbished since it was opened. The hotel felt empty and had no atmosphere, which I am now guessing is due to exorbitant rates and dated feel. We were consistently discouraged from eating out of the hotel also, as they said they would not recommend any restaurants in Udaipur. As Udaipur was voted Conde Nast Traveller India's most popular travel destination in 2019 I find that very hard to believe. They just wanted us to spend our money in their eye wateringly expensive restaurants. To be fair though, the service was incredibly good and the staff were very courteous and friendly. However at nearly £3,000 for two nights we were extremely disappointed. Go to the Oberoi instead. It's less expensive and far more fabulous.
Stayed 2 nights in Dec 2019
Response from Vasant on 28 Dec 2019
Dear Mr. Bryan, Thank you for your feedback. We understand that your overall experience at Taj Lake Palace was a bit disappointing and we apologize for any inconvenience caused to you. As we are a 273 year old Palace, we try to restore the original artwork and craftsmanship existing in the Palace. However we have noted your comments regarding the overall feel of the Palace. We also usually do not encourage and recommend our guests to go out in the City for meals due to uncertainty about hygiene standards followed at various restaurants, however if our guests ask for reservation assistance at a particular restaurant, our Concierge gets it done. We thank you for your patronage and hope that you will give us another opportunity to be of service to you. Warm Regards Vasant Ravindran Director of Rooms - Taj Lake Palace