Review: The room itself was a little run down and could use a little maintenance, as there were cracks in the wall, broken window lock and shower door was stiff, but it was a pleasant stay overall, with decent facilities and a comfortable bed. , by Anonymous traveller
Review: Nice location - not far from Hammersmith bus and tube stations. Pleasant but not overly talkative staff. Hotel was nice and quiet. Room was clean but the clothes storage was near to falling over, plug socket and light fittings damaged and potentially dangerous, metal bed frame broken and very noisy. The room would have benefitted from having blackout curtains as the morning light flooded in at around 6am., by Anonymous traveller
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Review: This hotel is superb , the staff were excellent form arrival to departure and there was nothing they wouldn’t do., by Pauline, 11 February 2024, rated 10/10 Excellent
Review: Although I have stayed at 5 star hotels on several occasions, I was amazed by the standard of service of this hotel. All the hotel staff were extremely polite and gave the true meaning to the word "valued" customer. From the first time I entered the hotel it was a different experience all together. Despite the good service at other 5 star hotels, I could always find a small detail missing. I am not picky, but when it comes to top service I know what to expect, and notice when something, as small..., by Minas, 4 September 2014, rated 10/10 Excellent
Review: Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!, by Sassy, 20 December 2016, rated 10/10 Excellent
Review: The staff are so welcoming and the property is amazing. The garden is lovely and the room was very clean. Breakfast was excellent. Special shoutout for Moamen who was very helpful and welcoming to us. Thank you, by charlie, 7 May 2025, rated 10/10 Excellent
Review: Charming hotel, attentive service, very comfortable room and bed. Would stay there again and would definitely recommend, by Lara, 9 December 2023, rated 10/10 Excellent
Review: Friendly & warm welcome - first class service - very clean throughout, comfortable beds and quiet for such a central Mayfair position., by Paul, 16 June 2025, rated 10/10 Excellent
Review: A beautiful building, very tastefully decorated and furnished, staff could not do enough for us. Would definitely recommend., by Nigel, 24 August 2019, rated 10/10 Excellent
Review: Can't get a better location, near to Piccadilly Circus, Trafalgar Sq, Buckingham Palace...the hotel itself is immaculate, the double room was of a reasonable size, the bed so comfortable and bathroom well appointed. Shower was excellent, complimentary drinks on arrival and cookies and cranberry juice / water in the room. Downsides..not many, view was terrible and there was a slightly unusual smell in the room which you only really noticed first entering., by miam8i, 18 September 2015, rated 10/10 Excellent
Review: From our arrival at the property we felt very welcome and comfortable. From Marks initial greeting on reception to all orher aspects of our stay we were extremely happy. This business , 52.years in the making with Marks father and uncle is a very slick family run outfit. All staff we encountered including chambermaids were exceptional. They could all not be more helpful and gave valuable information where needed about things like where to get the Uber boat from rather than walking to the City..., by Ian, 6 January 2022, rated 10/10 Excellent
Review: Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk., by Catherine, 10 July 2023, rated 10/10 Excellent
Review: First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :), by Kerensa, 28 November 2023, rated 10/10 Excellent
Review: Great staff. We mentined it was our anniversary on arrival at 1am (in passing) and next day returned to find a free bottle of champagne and signed card. A really nice touch. Staff were really helpful and friendly and hotel was really great quality. A fantastic place., by Will, 20 October 2014, rated 10/10 Excellent
Review: After spending 3 nights in a 4.4 Expedia rated hotel in Kensington where we greeted with unchanged bed sheets, stained matresses, and more, we left and went to the Andaz. Here, you can shower well, the beds are immaculate and there is a tube station right next to the hotel. This is definetively where we will stay next time. Thank you, Andaz!, by Mary, 24 August 2017, rated 10/10 Excellent
