Title: HOTEL ROYAL GARDEN TUXPAN Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HOTEL ROYAL GARDEN TUXPAN Hotel in Tuxpan with coffee shop/cafe and outdoor pool ## Photo gallery for HOTEL ROYAL GARDEN TUXPAN ![Exterior - HOTEL ROYAL GARDEN TUXPAN (Tuxpan)](https://images.trvl-media.com/lodging/113000000/112970000/112964400/112964381/6fe70d10.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, iron/ironing board, free WiFi - HOTEL ROYAL GARDEN TUXPAN (Tuxpan)](https://images.trvl-media.com/lodging/113000000/112970000/112964400/112964381/12e91fad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - HOTEL ROYAL GARDEN TUXPAN (Tuxpan)](https://images.trvl-media.com/lodging/113000000/112970000/112964400/112964381/815dc141.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - HOTEL ROYAL GARDEN TUXPAN (Tuxpan)](https://images.trvl-media.com/lodging/113000000/112970000/112964400/112964381/58986bf0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - HOTEL ROYAL GARDEN TUXPAN (Tuxpan)](https://images.trvl-media.com/lodging/113000000/112970000/112964400/112964381/714aade0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies A free daily manager's reception, a coffee shop/cafe and a bar are just a few of the amenities provided at HOTEL ROYAL GARDEN TUXPAN . The on-site Mexican cuisine coffee shop, PALAPA ROYAL, offers breakfast and lunch. Stay connected with free in-room WiFi. ## Reviews 8.4 Very good ## Popular amenities - Pool - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Business services ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=112964381&PinnedHotelID=112964381&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=112964381&PinnedHotelID=112964381&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=112964381&PinnedHotelID=112964381&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=112964381&PinnedHotelID=112964381&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=112964381&PinnedHotelID=112964381&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=112964381&PinnedHotelID=112964381&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=112964381&PinnedHotelID=112964381&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=112964381&PinnedHotelID=112964381&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Basic Double Room, Non Smoking ![Basic Double Room, Non Smoking | In-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/113000000/112970000/112964400/112964381/38d960f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, Non Smoking 7.4 Good 3 reviews ### Highlights Air conditioning Hairdryer Private bathroom Laptop workspace In-room safe Iron/ironing board Desk Daily housekeeping - 54 sq ft - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTuxpan-Hotels-HOTEL-ROYAL-GARDEN-TUXPAN.h112964381.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTuxpan-Hotels-HOTEL-ROYAL-GARDEN-TUXPAN.h112964381.Hotel-Information) ## About the area Tuxpan is home to HOTEL ROYAL GARDEN TUXPAN . Shoppers can check out Plaza Crystal Tuxpan, while everyone can enjoy the natural beauty of Reforma Park and Tuxpan Beach. [Visit our Tuxpan travel guide](https://www.expedia.co.uk/Tuxpan.dx6085147) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.94909%2C-97.35748&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gAH_djUAQhUT7EjGBHvVclXIq2c=) 170 Av Manuel Maples Arce La Calzada, Tuxpan, Ver., 92880 ### What's nearby - Tuxpan Bridge 9 min drive \- 3.1 miles - Tuxpan City Hall 11 min drive \- 3.5 miles - Reforma Park 12 min drive \- 3.7 miles - Historical Museum of the Mexico-Cuba Friendship 13 min drive \- 4.2 miles - Plaza Crystal Tuxpan 16 min drive \- 4.7 miles ### Getting around - Poza Rica, Veracruz (PAZ-El Tajin National) 57 min drive ### Restaurants - El Nuevo Veracruzano 3 min drive - Palapa Lima's 4 min drive - Restaurant del Rio 4 min drive - Taqueria Laredo 4 min drive - Hotelito Del Rio 4 min drive ## About this property ### HOTEL ROYAL GARDEN TUXPAN Property highlights Take advantage of a free daily manager's reception, a coffee shop/cafe and a bar at HOTEL ROYAL GARDEN TUXPAN . The on-site Mexican cuisine coffee shop, PALAPA ROYAL, offers breakfast and lunch. Stay connected with free in-room WiFi. Additional perks include: - An outdoor pool and a children's pool - Free self-parking - 2 meeting rooms, a 24-hour front desk and coffee/tea in reception Room features All 66 rooms boast comforts such as free WiFi and safes. More amenities include: - Changing tables and daily housekeeping ## Similar properties ![2 outdoor pools, open 8:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/20000000/19280000/19271900/19271893/14d2d314.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Tuxpan by IHG Tuxpan - Pool - Breakfast included - Pet-friendly - Kids’ pool 9.0 Wonderful 1,000 reviews £52 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=19271893&PinnedHotelID=19271893&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 2 Double Beds, Non Smoking | Terrace/patio](https://images.trvl-media.com/lodging/3000000/2820000/2816800/2816713/d4d4f191.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Riviera Tuxpan Tuxpan - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.0 Very good 339 reviews £55 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=2816713&PinnedHotelID=2816713&HadPinnedHotel=true®ionId=-1&adults=2) ![32-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/12000000/11880000/11874300/11874257/906ea986.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Tuxpan Tuxpan - Pool - Breakfast included - Parking included - Free Wi-Fi 8.6 Excellent 773 reviews £53 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=11874257&PinnedHotelID=11874257&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/49000000/48870000/48863300/48863258/3f9f40ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Veracruz Tuxpan Tuxpan - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 381 reviews £52 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=48863258&PinnedHotelID=48863258&HadPinnedHotel=true®ionId=-1&adults=2) ![30-inch flat-screen TV with cable channels, Netflix, streaming services](https://images.trvl-media.com/lodging/90000000/89310000/89301800/89301758/1f6eae58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Yorio Inn Tuxpan - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.0 Very good 87 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=89301758&PinnedHotelID=89301758&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast meal](https://images.trvl-media.com/lodging/92000000/91180000/91180000/91179997/57cc3cbb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Florida de Tuxpan Tuxpan - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 131 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=91179997&PinnedHotelID=91179997&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/13000000/12300000/12290600/12290577/790a6b0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Reforma Tuxpan - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 204 reviews £57 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=12290577&PinnedHotelID=12290577&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/5000000/4490000/4485900/4485807/a14f77bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Tuxpan - Convention Center by IHG Tuxpan - Pool - Pet-friendly - Kids’ pool - Parking included 8.8 Excellent 701 reviews £72 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=4485807&PinnedHotelID=4485807&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Suite, 2 Bedrooms, Refrigerator & Microwave, Garden View | Terrace/patio](https://images.trvl-media.com/lodging/39000000/38270000/38265800/38265744/67c8920b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Mandarina Suites Tuxpan Tuxpan - Pet-friendly - Free Wi-Fi - Air-conditioning - Microwave 8.8 Excellent 11 reviews £42 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=38265744&PinnedHotelID=38265744&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/108000000/107230000/107224600/107224561/75c3a1ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Posada del Sol Tuxpan - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 7.2 Good 51 reviews £26 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=107224561&PinnedHotelID=107224561&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=112964381&PinnedHotelID=112964381&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=112964381,19271893,2816713,11874257,48863258) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Free RV/bus/lorry parking on site - Limited on-site self parking ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - PALAPA ROYAL ### Things to do - Children's pool - Outdoor pool ### Family friendly - Changing table - Children's games - Children's pool - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) - Proposal/romance packages ### Business services - 2 meeting rooms ### Accessibility - No lift ## Room amenities ### More - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 300, per pet, per night, plus a deposit of MXN 1000 per stay Welcoming dogs only 1 total (up to 8 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Pet deposit: MXN 1000 per stay - Pet fee: MXN 300 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash ### We should mention This property does not have any lifts ### Property is also known as HOTEL ROYAL GARDEN TUXPAN Royal Garden Tuxpan Tuxpan HOTEL ROYAL GARDEN TUXPAN Hotel HOTEL ROYAL GARDEN TUXPAN Tuxpan HOTEL ROYAL GARDEN TUXPAN Hotel Tuxpan ## Frequently asked questions ### Does HOTEL ROYAL GARDEN TUXPAN have a pool? ### Is HOTEL ROYAL GARDEN TUXPAN pet-friendly? ### How much is parking at HOTEL ROYAL GARDEN TUXPAN ? ### What time is check-in at HOTEL ROYAL GARDEN TUXPAN ? ### What time is check-out at HOTEL ROYAL GARDEN TUXPAN ? ### Where is HOTEL ROYAL GARDEN TUXPAN located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## HOTEL ROYAL GARDEN TUXPAN Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.8 Amenities ### 7.8 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 23 8 - Good 19 6 - Okay 7 4 - Poor 2 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Victor 7 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The front desk staff were super nice and friendly. The property is in a nicer area away from the noise. The pool was a perfect temperature. The rooms were decent with A/C. The service in the pool was below average. There were about 3 other small parties (2-3 people) and drinks took long. Other than that, recommended. ##### Victor Stayed 1 night in May 2025 ### 8/10 Good #### Ale 4 Oct 2025 Liked: Cleanliness, staff & service Mi habitacion estaba tapado el wc nunca habia el numero de toallas que solicitamos ya que era habitacion cuadruple y la limpieza era x encimita solamente es un hotel comodo solo que si deben de revisar ese tema ##### Ale Stayed 1 night in Jul 2025 ### 6/10 Okay #### Erick 8 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities #### TE VAS CON LA FINTA POR LAS FOTOS "BONITAS" respecto a la habitación, en primera solo nos dieron 2 toallas sabiendo que nos hospedaríamos 4 personas tuve que ir hasta la noche por ellas, después en airecondianado tiraba liquido y se ve la mancha que esta marcada en la pared, (en otra habitación que se hospedo un familiar APESTABA A HUMEDAD), en la noche lleve a cambiar una almohada que olía muy mal y que me comentaron que en un momento me llevaban una almohada limpia cosa que nunca paso, hasta al otro el día por la mañana que fui a recepción para comentarles que me faltaba una almohada ( situación casi similar en otra habitación de un familiar que me comento que se había manchado la sabana y al otro día la misma sabana lo cual indico que no se cambiaron las sábanas); el viernes por la noche me serví café de la cafetera que se encuentra en el Lobby y traté de servirme sustituto de crema pero no había, 24 horas después seguía el mismo bote de sustituto de crema vacío, los camastros que se encuentran en el área de la alberca no los limpian ya que están llenos de arena y de basura (hojas y ramas) y respecto a la cancha de Pádel que fue una de las razones por lo cual elegimos quedarnos en este hotel NO hacen referencia en la pagina que se debe rentar ($350 y aparte hay que RENTAR LAS PALAS $20 cada una) ya estando hospedados nos enteramos de eso. ##### Erick Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Ana Elena 2 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nos fue excelente ##### Ana Elena Stayed 1 night in Aug 2025 ### 8/10 Good #### Diego 29 Aug 2025 Liked: Staff & service El check in fue sencillo y pudimos entrar antes de horario ya que no había muchos huéspedes La alberca bien, había muchas avispas, ojalá quitarán las colmenas, pero limpia y la temperatura perfecta La habitacion bien Es cómoda, el baño no es amplio. Sobre la limpieza pude notar que limpia de rápido, encontre cabellos y una tapa de un rastrillo q lógicamente no eran nuestros Los alimentos bien en precio y porciones El servicio en front desk amable solo una observación tienen mala comunicación entre turnos, y no están enterados de que se abrió un voucher y he tenido temas para mí factura ##### Diego Stayed 3 nights in Aug 2025 ### 8/10 Good #### Laura 27 Aug 2025 Liked: Property conditions & facilities, room comfort #### Bonita alberca pero... Todo está bien, solo que el agua del alberca me pareció muy caliente y sucia 🥵🤢 Tomen más atención en eso ✅✅ ##### Laura Stayed 1 night in Aug 2025 ### 8/10 Good #### Yazmin Alexandrini 21 Aug 2025 Liked: Staff & service, amenities, property conditions & facilities Hotel en progreso, solo deben cuidar más la limpieza en sábanas, y camas de playa. ##### Yazmin Alexandrini Stayed 2 nights in Aug 2025 ### 8/10 Good #### Erick 19 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Recomendación en bar le falta más variedad de bebidas ##### Erick Stayed 3 nights in Aug 2025 ### 8/10 Good #### Mauricio 15 Aug 2025 Solo la ambientación musical en la alberca, fue desagradable. Aunque no estoy seguro si la música era por parte del hotel o de los huéspedes, pero de muy mal gusto. ##### Mauricio Stayed 2 nights in Aug 2025 ### 8/10 Good #### Mauricio 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Faltan camastros a la orilla de la alberca, y servicio a ellos de parte de mesero, los chicos de la barra no se dan abasto aún y cuando son súper amables! ##### Mauricio Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Arturo 8 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cuando fuimos, desafortunadamente no había plátanos fritos, pero de ahí en fuera nos gustó el lugar y el servicio, muchas gracias ##### Arturo Stayed 3 nights in Aug 2025 ### 8/10 Good #### ALFA ROXANA 8 Aug 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Está bonito el hotel, el personal es amable .... Lo que no me gustó para nada es que las ventanas de los cuartos no abren ! No hay nada de ventilación ni en los baños ! Eso estuvo muy mal pensado , haría mucha diferencia que cambiaran eso . ##### ALFA ROXANA Stayed 3 nights in Aug 2025 ### 2/10 Terrible #### Giovanni 6 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar no está como se ve en la fotografía, nosotros tuvimos que salir un día antes, la alberca, camastros y juegos siempre estuvieron sucios, la atención en el restaurante-bar pesimista, las habitaciones no cuentan con absolutamente nada de ventilación natural, por lo que la humedad y el baño siempre será un problema. Personalmente no lo recomiendo ni volvería a hospedarme en ese hotel. ##### Giovanni Stayed 3 nights in Aug 2025 ### 8/10 Good #### Maribel 27 Jul 2025 Liked: Staff & service, amenities El hotel está lindo, su alberca es muy bonita. No me agradó que la habitación fuera tan pequeña, principalmente el baño. La limpieza también se puede mejorar ##### Maribel Stayed 2 nights in Jul 2025 ### 8/10 Good #### ROCIO 30 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities BUENA ##### ROCIO Stayed 1 night in Jun 2025 ### 10/10 Excellent #### SHELBY 17 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Increíble atención de todos los empleados, estancia muy agradable y las instalaciones muy bonitas y cómodas. ![](https://a.travel-assets.com/ugc/hotel-reviews/de4cf67a-de08-4393-a754-23e34761d81b-1750122788123.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0af36e52-13bc-47c8-aedf-cca6d2d3a13d-1750122791426.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6011193d-b615-4f9a-b621-c0417fee77b4-1750122794236.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/12f4e28c-78b2-4959-86d9-49aac58d57d6-1750122786704.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### SHELBY Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### JUAN FERNANDO 12 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bien el hotel en general , si regreso ![Confortable todo](https://a.travel-assets.com/ugc/hotel-reviews/3cd80afb-236c-49ad-88a0-502b5c0608d8-1749738186348.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### JUAN FERNANDO Stayed 1 night in Jun 2025 ### 8/10 Good #### Mildred Cecyl 2 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Se puede dejar el vehículo y es seguro ##### Mildred Cecyl Stayed 1 night in May 2025 ### 10/10 Excellent #### Maury Alexander 28 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente hotel Excelente hotel calidad y servicio limpio y lo más importante muy bonito mi familia estuvo muy Agusto les encantó en cuanto tengamos una oportunidad regresamos de nuevo ##### Maury Alexander Stayed 2 nights in May 2025 ### 6/10 Okay #### FRANCISCO 20 May 2025 Disliked: Cleanliness, staff & service No hay transporte que ayude a los huéspedes a llegar al hotel, si tuvieran transporte incluido tendrían más ventas. El área de la alberca, SUCIA, DESCUIDADA, con fauna nociva, arañas e insectos por todos lados sobre los camastros rojos, manchados, no se si los laven pero se veían sucios y asquerosos. El cristal de la puerta en el sanitario de la habitación, es malisimo, se ve todo hacia dentro, deberían poner una película más gruesa, por favor. Personal insuficiente, 3 empleados para todos los servicios? Dudaria en regresar a ese hotel ##### FRANCISCO Stayed 2 nights in May 2025 ### 10/10 Excellent #### Maite 17 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Está muy bien todo, solo que o cocina está muy lejos de donde te atienden y el pobre mesero caminaba medio campo con tu platillo, el mío llegó con un bichito, y el Internet maño ##### Maite Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### arturo 12 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente en los siguientes aspectos: recibimiento en recepción muy amables y atentos. Cuartos muy bien, alberca muy bonita y grande. El bar en la alberca muy bien. ##### arturo Stayed 1 night in May 2025 ### 6/10 Okay #### Bam 12 May 2025 Disliked: Cleanliness, staff & service, amenities Tardan mucho en atenderte,barra de alberca o cocina que es lo mismo muuuuuy lentos mas de 40 minutos para un alimento o bebida,falta atención o alguien que longa orden... ##### Bam Stayed 2 nights in May 2025 ### 6/10 Okay #### Genaro 7 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Atención, servicio y Limpieza en Genaral Para ser un hotel recien construido, carece de sercixio, falta de personal, capacitación, ya que no sabian ni emitir una factura, no incluyen paquetes de desayuno y a la carta solo si el Chef se encontrara en el hotel. Habitaciones con arena, falta de agua en regaderas, los baños sucios, el.personal de recepción nefastes, carácter, calidez, falta de atención en general y jetones, en la alberca, sucia, y les falta personal para atender. En general, servico pésimo. ##### Genaro Stayed 1 night in May 2025 ### 10/10 Excellent #### Verified traveller 25 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente hotel Excelente hotel en buena ubicacion y con alberca y cancha de padel y gimnasio, solo un detalle se les olvido hacer la habitacion pero en cuanto bajamos a comentarle, subieron a hacer la limpieza el general bien ##### Verified traveller Stayed 3 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > > [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [Four Seasons Resort Punta Mita](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Four-Seasons-Resort-Punta-Mita.h519048.Hotel-Information) > > [Hotel Playa de Oro](https://www.expedia.co.uk/Veracruz-Hotels-Hotel-Playa-De-Oro.h34766473.Hotel-Information) > > [Dreams Tulum Resort & Spa - 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