Turgutköy Köyü Holidays from £531

Very slow at the bar , only one person that could make the drinks , others need training to help him !!

Lovely grounds but the hotel is very dated and lack of staff

Everyone at the front desk, except for Yasemin, was very kind, friendly, and warm. The food was good, the beach was nice, and everything was clean. However, Yasemin was so rude that she sent the English tourists off with flags, but told the Turkish tourists, ‘Come on, it’s 1 o’clock, time to leave.’ She was even disrespectful enough to warn us while we were eating. I gave one point less because of her. I hope she learns to treat Turkish citizens equally.

We had a great time at this place. The landscape is beautiful, and the staff was very friendly, especially at the front desk. Our only issue was that we were traveling with a baby and there were stairs to get to our room. We had to carry our stroller up and down the stairs, which was very inconvenient.

We arrived home yesterday and thought a review might help those who are looking at this hotel for next year: Pros: -The food was excellent whether that be in the a la cartes or buffet. -The hardworking members of staff who were interested in doing their job were excellent and went above and beyond to make your stay amazing. - There were plenty of sun beds if you were happy to be away from the main pool. - It was great to have the tennis and padel courts for free. - The rooms were great and the beds super comfy. - Sunset Beach is lovely for a drink in the evening. - The evening entertainment is another level. - Branded drinks Cons: -The booking system for the a al carte is a joke. People queuing at Guest Relations from 7am for it to open at 8. -Some members of staff were disinterested and work shy. -The main pool was shut several times due to 💩. - The sides of the pools and main walkways from rooms were so slippery and saw a couple of children slip and hurt themselves. -The builders have left poor levels leading to puddles of stagnant water in places. -People leaving towels out the night before for the next day and no hotel staff police this. - No pool service up at the top pools by rooms. - No savoury snack bar to be able to just grab something to take to pool side. In general we felt that this was an excellent hotel but could improve in places. If the a la carte allocations change to 1 a week, we would definitely not come back. Hope this helps.