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"A+"

"Excellent "

"Nowhere was there any mention of the hotel being renovated, especially the pool or the restaurant, which were the major reasons for booking this hotel, best western’s website should clearly state what is being worked on and if amenities are shutdown, as we could have stayed elsewhere for less Money for a sub par breakfast and lack of a pool."

"Staff was very helpful and friendly. The building is getting dated. The tv’s don’t have internet access and the wifi is pretty sad. Kids had difficulty streaming their games and shows. Clean but showing it’s age"

"I was very disappointed, and I am not picky. Dirty towels. No face cloths. Barely any hot water. Stains of what appeared to be blood in the bathroom. No snow maintainance outside of room. Smallest telelvision I’ve ever experienced in a motel room. Bed was comfy. That was the only plus. Sad since I like supporting small local establishments. "

"Room was spotless"

"Clean rooms, nice staff very quiet"

"the space was clean with very generous and kind hosts. "

"We were asked to pay an additional cleaning fee after our stay. The cleaning instructions stated to do dishes and if wet, leave in drying rack (which we did). They said they had to re wash dishes after our stay. Which is a little wild because we had to wash dishes when we got there because of the residue left on some. When we got there the plastic shower curtain had black on it (I'm not sure if it was changed) and the shower shelves had left over soap residue from a previous stay. The smell was musty when we arrived. The host said that there were items under the bed and the cleaner had to do additional clean up but we had left the space neat and tidy. There had been clothing items in a dresser when we arrived from someone previously. Also, someone lives in the basement which we were not aware of by the ad. It states you have the entire home to yourself but there is a long term resident living in the basement. We did not know this until we received check in instructions. We felt a little weird and uneasy about this. It states there was laundry on site but we had no idea where this was until I contact the host. They said it was in the basement and was shared with the person living down there. I went to take a look, walked down to the basement where there were three doors. It was poorly lit and I had not idea which door would be the laundry, and which would be where the person lived so I quickly made my way back up. It felt a bit sketchy to be honest. "