Front of property – evening/night
Check availability

Reviews of Appart'Hotel Hotel Saint Georges

5 out of 5
Appart'Hotel Hotel Saint Georges
31 Rue du Palais de Justice, Troyes

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 131 reviews" "
Rating 8 - Good. 31 out of 131 reviews" "
Rating 6 - Okay. 19 out of 131 reviews" "
Rating 4 - Poor. 3 out of 131 reviews" "
Rating 2 - Terrible. 2 out of 131 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jade

Building is 500 years old (but renovated), very well located, reception extremely kind and helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Katherine

Stayed 1 night in Aug 2023

6/10 Okay

Luis

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great but
Great place, good location, very friendly staff. Old house with the usual wonky floors/staircase. Only Negative - so far the most expensive place for parking ( in France) we have stayed at, not good to be No1.
Stayed 1 night in Jun 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was truly amazing to stay in place with that much history behind it. It is well preserved and well run.
Stayed 1 night in May 2023

6/10 Okay

Raymond J

Stayed 2 nights in May 2023

6/10 Okay

Deborah

Travelled with pets
Liked: Cleanliness
Good location and quirky room, but shower room lacked privacy - frosted windows only went up so far and the hotel rooms opposite looked straight in. Room had lots of rather dated furniture and the layout was problematic- only 6 inch space to get around the bed to the bathroom but room was deemed accessible. Bed clothes were so rough they irritated our skin. Breakfast was pricey but came as a basket of products which we then used as a v nice picnic lunch.
Stayed 1 night in Apr 2023

10/10 Excellent

Arlyne

Liked: Cleanliness, room comfort
Wonderful Stay
We stayed three nights and enjoyed the charm of the hotel. Breakfast was wonderful! The Staff was very nice, helpful and professional.
Stayed 3 nights in Mar 2023

10/10 Excellent

Robyn

Stayed 1 night in Feb 2023

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness
Convenient location
Very quirky little hotel. Good value very close to centre of town.
Stayed 1 night in Jan 2023

6/10 Okay

Colin

Travelled with family
Liked: Cleanliness
Disliked: Amenities
No soap but they charge you if you don’t clean the glasses. The front desk closes early and you have to buy laundry tokens. Just overall inconvenient. Room was fine. Not great but fine. It was clean and enough space for a family of four
Response from Marine on 31 Dec 2022
Bonjour, Je pense que vous vous tromper d'établissement. Nous n'avons pas de machine à laver fonctionnant avec des jetons et nous ne facturons pas si la vaisselle n'est pas faites nous avons des femmes de chambres pour la faire. Nous sommes donc dans l'incompréhension.

10/10 Excellent

Rachael

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Super place and very friendly
Stayed 1 night in Sep 2022

8/10 Good

Elisabeth

Stayed 1 night in Sep 2022

10/10 Excellent

Jennifer

Stayed 2 nights in Jun 2022

4/10 Poor

Jake

Travelled with family, Travelled with pets
Disliked: Property conditions & facilities
The receptionist was very friendly. Good size rooms and comfortable beds. Property was a little too rustic for my liking, although my daughters liked the style very much, so possibly a matter of taste. The showers exposed in the room was not very practical. And small amount of on site parking not ideal as this meant we had to park quite a walk away when we arrived late at night. However, my abiding memory of the hotel will be the nail standing up out of the floor that I stood on and cut my foot.
Stayed 1 night in Apr 2022

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unique and in a old medieval house
Stayed 2 nights in Oct 2021
Response from La réception on 14 Nov 2021
Thank you for your wonderfull note and comment. We hope to see you again. Best Regards

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness
Fully recommend, fabulous breakfast
Stayed 1 night in Sep 2021
Response from Emma on 11 Sept 2021
Thanks a lot for your review. Hope to see you again soon. Friendly,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021
Response from Emma on 26 Jul 2021
Merci pour cette note parfaite! Nous espérons vous revoir lors d'une prochaine visite à Troyes. Bien à vous,

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Comfortable but pricey
The Hotel is in a wonderful old building and has been well converted. The bathroom was excellent - shower but no bath. The property is overpriced and EUR 20 for squeezing our car into the tiny courtyard was definitely excessive. Breakfast was good, but more fruit than a nectarine each would have been appreciated.
Stayed 1 night in Jul 2021
Response from La réception on 15 Jul 2021
Thank you for your beautiful feedback on our establishment. Hope to see you again soon. Friendly,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Interesting property needs a few tweaks
This property is definitely interesting. A good place to stay if you want more than just a typical rectangular hotel room and you need more space. It could fairly be called 'a charming botique hotel' - - but it is doubtful it really qualifies as 5 star. Some aspects are 4 star --the bed was good, so was other furniture, but there was no bedding for the sofa bed and a few other kinks here and there as well. The 'air conditioning' is not close to 4 stars. We've been in similar rooms where a portable air conditioner did a better job than this one. It could use an upgrade. Other parts of your rooms may not have A/C. They should at least be equipped with fans as this restored old structure seems to absorb heat on hot days. It's a decent property but would do better not to market as 5 star and call it what it is - -a good value historic property that could pass for 4 stars with a few key changes.
Stayed 1 night in Jun 2021
Response from La réception on 24 Jun 2021
Good afternoon, First, thank you for your review on our establishment, we're always happy to read customers feed back. Our hiring is classified 5-star Meublé de Tourisme so we're not a 5-star hotel. We 'll be glad to welcome you again during an other trip in Troyes. Take care of you.

6/10 Okay

Philip

Disappointing stay in Troyes
Atmospheric appartement hôtel in central Troyes. Very handy for the old town. Room we had was tired, very dark with non-existant WiFi. A little dirty around the room with marks and stains throughout. Needs a little TLC to bring it anywhere close to the five star property it claims to be. It's three stars at best.
Stayed 1 night in Aug 2020
Response from La réception on 26 Aug 2020
Dear clients, We are confused that the accommodation you had did not suit you. You should have informed us, we should have suggested something else. Regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Accueil impeccable et souriant. Petit déjeuner de produits locaux très agréable
Stayed 1 night in Jul 2020
Response from La réception on 5 Aug 2020
Chers clients, Merci pour votre retour. Nous sommes heureux de voir que vous avez apprécié votre séjour dans notre établissement.

10/10 Excellent

Auldric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice medieval
Stayed 1 night in Feb 2020
Response from Marine on 14 Mar 2020
Dear Guest, Thank you for your note and your comment. We are happy to see that you enjoy your stay with us. Best Regards,

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely quirky hotel.
This is a great place to stay in to discover Troyes. We booked an apartment and were upgraded to a larger one for free. We were warmly welcomed by English speaking staff. The room has everything you could need, large bathroom (good shower) well stocked kitchenette. Bed was very comfortable and there was a good Bluetooth speaker. would go back.
Stayed 1 night in Mar 2020
Response from Marine on 14 Mar 2020
Dear Madam, Thanks a lot for your note and your comment. We are happy to see that you have a good stay with us. We hope to see you again for a next trip. Best Regards,

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old hotel in the heart of the town.
In the heart of this lovely old town. Very unusual and well updated boutique hotel using old materials. Limited parking on site and a possible challenge if you have a large vehicle. Charge of €20 for the overnight stay the only negative comment.
Stayed 1 night in Sep 2019
Response from Marine on 15 Sept 2019
Dear guests, Thank you for sharing your experience within our establishment. We are glad to see that you enjoyed your stay. Hoping to welcome you back during your future step.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont sleep on Troyes, except for this hotel.
The Saint-Georges was a great surprise on our recent trip. Troyes is rich in history with a great walkable historical center. Our modern and newly-renovated room was off a beautiful courtyard. Wish we had stayed longer.
Stayed 1 night in Sep 2019
Response from Marine on 12 Sept 2019
Dear guests, Thank you for sharing your experience within our establishment. We are glad to see that you enjoyed your stay. Hoping to welcome you back during your future step.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful place, and highly recommended- 2nd time here as staff are superb and very welcoming. Unfortunately this time there were no available car parking spaces in the courtyard when we arrived, so we had to park in the public open car park close by. We had already had our window smashed during the visit near Nice so very concerned to leave a foreign car on the street with all our belongings - so recommend you to confirm the car parking when you book. It is a very peaceful place within 2 minutes walk to the lovely centre of Troyes.
Stayed 1 night in Sep 2019
Response from Marine on 12 Sept 2019
Dear guests, Thank you for sharing your experience within our establishment.. We are glad to see that you enjoyed your stay. Hoping to welcome you back, Best regards

8/10 Good

N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Marine on 14 Sept 2019
Chers clients, Merci de partager votre expérience au sein de notre établissement et merci pour votre avis positif. En espérant vous accueillir de nouveau, Cordialement

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this property, beautifully renovated and quirky. Lovely touches throughout the attic apartment we had. We will return.
Stayed 1 night in Aug 2019
Response from Marine on 12 Sept 2019
Dear guests, Thank you for sharing your experience within our establishment. We are glad to see that you enjoyed your stay. Best regards

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed
Good location , friendly welcome , but the facilities simply aren't as they should be in this price bracket . Lighting in the bathroom flashed on and off and the shower screen pretty grubby around the floor . The bed fits the room with 10 cms each side so unless you are prepared to climb into it from the bottom , don't bother . The advertised A/C is in fact a noisy mobile unit in the lounge , not the bedroom where it was needed . On a hot night and for 143 Euro I slept with our bemused dog on the floor of the lounge . You can't open the entry door to the room and bedroom door at the same time . Quirky ? Yes . Value for money ? No .
Stayed 1 night in Jul 2019

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, well-located hotel.
Great location and very accommodating staff. We had a delicious breakfast delivered to our door and goodies in the frig. The only down side was the steep, scary old staircase up to the room (including a loose step)
Stayed 1 night in Oct 2018
Response from Cyrille on 15 Nov 2018
We are happy to ear that you have spend a good stay in our apparthotel. We are sorry for the staircase and we note you opinion to find a solution. We hope see you soon in the hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very pretty, lovely little flat with terrace, worth booking parking space.
Stayed 2 nights in Oct 2018
Response from Cyrille on 15 Nov 2018
Thank you for your comment. We are happy to hear you have spend a good stay with us. And we are sorry for the parking. We search solutions to resolve this problem. We hope to see you again in our hotel !

10/10 Excellent

Angela, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for city break with a dog
This charming hotel has bags of character and great facilities. The courtyard rooms are ideal for us as we travel with our dog. The hotel is situated within five minutes of a dog park, a great cafe for breakfast and the Ruelle des Chats which has great bars and restaurants. Perfect for an overnight stop or longer stay.
Stayed 2 nights in Sep 2018
Response from Cyrille on 15 Nov 2018
Thank you for your exellent comment, we are really happy to see that you have spend a good stay with us and hope to see you soon in our hotel ! And hope that your dog has spend a good time in our beautiful city !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Lots of restaurants nearby Tricky parking but safe Nice breakfast in the fridge Receptionist very friendly and helpful Would definitely come back, maybe a different room ( very narrow) Merete
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modernised medieval apartment
Stayed here on road trip to Alps. Perfectly in character with lovely Troyes... quiet, central, ideal place to stay for a stopover. Make sure you reserve parking!
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Fab location, ancient building, nice breakfast.
It’s a wonderful old piece of architecture. Well appointed rooms, lovely breakfast option and great location in the old town but just away from the tourist bustle. A slightly leaky shower can be forgiven for such an old building.
Stayed 1 night in Aug 2018
Response from Clémence on 31 Aug 2018
Dear guest, Thank you very much for this nice review. We hope to welcome you again in the future. Best regards, Clémence

10/10 Excellent

Veronique, Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Beautifully restored grand property. Friendly staff that were extremely helpful. Highly recommended.
Stayed 1 night in Jul 2018
Response from Clémence on 15 Aug 2018
Dear Madam, Thank you so much for this nice review. Guest satisfaction is our priority. Hoping to welcoming you again in the future. Best regards, Clémence

4/10 Poor

Donald

Liked: Cleanliness, staff & service
Disliked: Room comfort
Don’t choose the attic room.
The hotel seems to be a nice place to stay. Unfortunately my room was in the attic and completely impractical. The slope of the ceiling was such that I had to pull my bed away from the wall each night to allow me to use the full length of the bed. Despite not being able to sit up in bed the tv was set for viewing at the base of the bed. To use the toilet in the very small bathroom I had to stand with my head in the dormer window.
Stayed 3 nights in Jun 2018
Response from Cécile on 23 Jun 2018
Dear customer, We have a lot of positive feedback regarding the rooms, however we can understand that some are low ceiling, it would have been nicer for you to see our rooms on the first floor or in the ground floor. Hope to see you if you come back to Troyes. Hôtel de Saint Georges staff

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
This apartment is in a wonderful position to enjoy Troyes. Parking is tricking as it street parking. It looks as good in real life as in pictures. Breakfast provided was good. HOWEVER....lake of a consistent water supply for showering is a major negative. If this is addressed your stay would be perfect

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful apartment in centre of Troyes

10/10 Excellent

travel explorer, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel in the heart of the old city
Modern hotel suites embedded in historical setting being high comfort lodging while enjoying the experience of being taken back in time. Our bedroom opened on the charming inside courtyard. Pierre the owner of the hotel has thought every details : motion sensing lights and water taps, a kitchenette with cooktop, microwave, and fridge, and water kettle, satellite TV and WiFi. Breakfast is opulent and tasty. A gem of a place.
Stayed 1 night in Apr 2018
Response from Clémence on 14 Apr 2018
Dear guest, Thank you very much for this nice review. This is our best reward to know that our guests enjoyed their time with us, at Hotel de Saint Georges. Best regards, Clémence

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

SERGE

Stayed 1 night in Dec 2023

8/10 Good

Petra

Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Jeanne

Stayed 1 night in Jul 2023

10/10 Excellent

Cédric

Business traveller
Liked: Cleanliness, room comfort
Un magnifique style
Stayed 1 night in Jul 2023

10/10 Excellent

Damien

Stayed 1 night in Jun 2023

10/10 Excellent

Per

Stayed 1 night in May 2023

10/10 Excellent

ALAIN

Liked: Cleanliness, room comfort
Historique !
Très bel endroit, bien situé près du centre historique. Grande chambre en duplex sous les toits, avec coin cuisine. Lieu original, accueil sympathique. Seul petit problème, mon petit déjeuner commandé et payé la veille, et oublié la matin, entraînant une demi-heure de retard.
Stayed 1 night in Feb 2023

8/10 Good

Sylvia

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023