4/5 Good
Verified traveller
6 Feb 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020
Shangri-La Le Touessrok, Mauritius
Photo gallery for Shangri-La Le Touessrok, Mauritius
Overview of Shangri-La Le Touessrok, Mauritius
Shangri-La Le Touessrok, Mauritius
4.7/5 Exceptional
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Parking included
- Air conditioning
- Spa
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 48-hour vacancy between guest room stays
- Hand sanitiser provided
Trou D'Eau Douce, Trou d'Eau Douce
Explore the area
- Blue Bay Beach12 min walk
- Le Touessrok Beach17 min walk
- Ile aux Cerfs Golf Club11 min drive
- Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)36 min drive
Choose dates to view prices
About this area
Trou d'Eau Douce
Located in Trou d'Eau Douce, Shangri-La Le Touessrok, Mauritius is in a rural area and on a private beach. Grand River South East Waterfalls and Anahita Golf Club Mauritius are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bras d'Eau National Park and Ile aux Cerfs Beach. Discover the area's water adventures with scuba diving and waterskiing nearby, or enjoy the great outdoors with ecotours and horse riding.
What's nearby
- Blue Bay Beach - 12 min walk
- Ile aux Cerfs Beach - 12 min walk
- Le Touessrok Beach - 17 min walk
- Silver Beach - 5 min drive
- Ile aux Cerfs Golf Club - 11 min drive
Getting around
- Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) - 36 min drive
Restaurants
- Republik restaurant — 1 min walk
- Kushi — 1 min walk
- La Pizza De L'est - 3 min drive
- Restaurant chez Gilda - 4 min drive
- Chez Tino - 4 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Free self-parking on site
- Free valet parking on site
- Wheelchair-accessible parking available
- Free off-site parking
- Return airport shuttle (surcharge)
- Free beach shuttle
- Limo/town car service
Food and drink
- Free buffet breakfast available daily 7:30 AM–10:30 AM
- 5 restaurants and 1 coffee shop/cafe
- 2 beach bars, 3 bars/lounges and 1 poolside bar
- Free daily reception
- 24-hour room service
- Coffee/tea in a common area
Things to do
- 24-hour fitness centre
- 18 holes of golf
- 2 outdoor pools
- 4 outdoor tennis courts
- Aerobics classes
- Arcade/games room
- Archery
- Beach volleyball
- Beach yoga
- Bike rentals
- Bike parking
- Bike storage
- Billiards/pool table
- Boat tours
- Boating
- Canoeing
- Children's pool
- Evening entertainment
- Fishing
- Full-service spa
- Golf driving range
- Helicopter/aeroplane tours
- Karaoke
- Kayaking
- Mountain biking
- Parasailing
- Pedal boating
- Pilates classes
- Playground
- Sailing
- Sauna
- Shopping
- Snorkelling
- Hot tub
- Table tennis
- Tennis
- Volleyball
- Windsurfing
- Yoga classes
- Surfing lessons
Family friendly
- 2 outdoor pools
- Arcade/games room
- Babysitting/childcare (surcharge)
- Children's games
- Children's pool
- Children's toys
- Free children's club
- Free cots/infant beds
- In-room childcare (surcharge)
- Laundry facilities
- Playground
- Snack bar/deli
- Supervised childcare/activities (surcharge)
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Library
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Golf caddy
- Golf cart
- Golf clubhouse
- Golf clubs
- Golf lessons with a pro
- Golf pro shop
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tennis lessons
- Tour/ticket assistance
- Turndown service
- Water sports equipment
- Wedding services
Languages spoken
- Chinese
- Dutch
- English
- French
- German
- Hindi
- Italian
- Russian
- Spanish
Business services
- Business centre
- Computer station
- Conference centre (1324 square feet of space)
- Meeting rooms 2
Outdoors
- BBQ grill(s)
- Beach cabanas (surcharge)
- Beach loungers
- Beach umbrellas
- Garden
- Picnic area
- Pool sunloungers
- Pool umbrellas
- Private beachfront location
- Terrace
Spa
- 8 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - on the beach
- Massage - sports
- Massage - Thai
- Massage/treatment rooms
- Outdoor treatment areas
- Sauna
- Spa open daily
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Beach towels
- Couples dining
- Games
- Renovated entire property – July 2015
- Romance packages available
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cots/infant beds
- Memory-foam mattress
- Pillow menu
- Premium bedding
Bathroom
- Bathrobes
- Deep-soaking bathtub
- Designer toiletries
- Hairdryer
- Rainfall showerhead
- Separate bathtub and shower
- Towels
Entertainment
- 40-inch LCD TV
- Premium channels
- Satellite channels
Food and drink
- Champagne service
- Coffee/tea maker
- Free bottled water
- Minibar
Outdoor space
- Balcony
More
- Access via exterior corridors
- Connecting rooms available
- Desk
- Free newspapers
- In-room massage
- Individually furnished
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Phone
- Restaurant dining guide
- Safe
- Slippers
- Turndown service
Similar properties
See similar properties
Trou d'Eau Douce
Hotel
Parking included
Free WiFi
Business-friendly
5 star
Guest rating 4.5+
Policies
Check-in
Check-in from 2 PM - 5 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Free cots (infant beds)
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Christmas Eve (24 December) Gala Dinner per adult: EUR 180
- Christmas Eve (24 December) Gala Dinner per child: EUR 90 (from 6 to 11 years old)
- New Year's Eve (31 December) Gala Dinner per adult: EUR 375
- New Year's Eve (31 December) Gala Dinner per child: EUR 188 (from 6 to 11 years old)
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- A television is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
We should mention
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 5 years old are not allowed in the spa
Property is also known as
Touessrok
Touessrok Hotel
Touessrok Hotel Trou d'Eau Douce
Touessrok Trou d'Eau Douce
Shangri-La's Touessrok Resort Trou d'Eau Douce
Shangri-La's Touessrok Trou d'Eau Douce
Shangri-La's Touessrok
Shangri-La's Touessrok Resort
Shangri La's Le Touessrok Resort Spa
Shangri-La Le Touessrok, Mauritius Hotel
Shangri-La Le Touessrok, Mauritius Trou d'Eau Douce
Shangri-La Le Touessrok, Mauritius Hotel Trou d'Eau Douce
Frequently asked questions
Overall score and ratings
4.7
Exceptional
4.8/5
Cleanliness
4.6/5
Staff & service
4.7/5
Amenities
4.7/5
Property conditions & facilities
5/5 Excellent
Brendan
26 Dec 2019
Liked: Cleanliness, property conditions & facilities, room comfort
December couples break
Stayed 7 nights in Dec 2019
5/5 Excellent
Verified traveller
7 Dec 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
5/5 Excellent
Verified traveller
Travelled with partner
4 Dec 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
5/5 Excellent
Paul
25 Nov 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blown away!!
Stayed 5 nights in Nov 2019