Reception

Reviews of Hotel Capitelli

1 out of 5
Hotel Capitelli
Via Trauner 1, Trieste, TS

Reviews

7.2

Good

Rating 10 - Excellent. 24 out of 95 reviews" "
Rating 8 - Good. 30 out of 95 reviews" "
Rating 6 - Okay. 28 out of 95 reviews" "
Rating 4 - Poor. 8 out of 95 reviews" "
Rating 2 - Terrible. 5 out of 95 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

S, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The "hotel" was, at least in our case, a flat in about 20-30 metres distance. It was very spacious, clean, equipped with a kitchen, the bed very comfortable.
Stayed 1 night in Oct 2018

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Wifi and no phone signal. Difficult to communicate unless you go outside
Stayed 3 nights in Sep 2018

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel in a quiet area
Nice hotel in a quiet area once the cathedral bells have stopped ringing! Should have checked if there wasa lift though, had to carry my heavy case up 4 flights of narrow stairs.
Stayed 1 night in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service
A missed occasion
I'm writing to share my experience with this hotel: I drove 5 hours in the afternoon and I arrived at the hotel 90 minutes after the closing time for the check-in and since I was in the car, I couldn't call the property to make the arrangements for a late check-in. When I got to the door, I found two phone numbers and eventually I managed to talk with someone from the hotel (after the first number bounced me to the second). I spoke with the person on the other side of the line, who explained that I was late and I should have called before. True. He offered to come back to the city to open the door for me and give me my room, but at an extra cost of 10€ per hour of delay (which is different from those listed in the confirmation email that I received). The conversation was not at all pleasant and when I asked if it was better for me to find an alternative accommodation, the person said goodbye and ended the conversation. Certainly I should have found a way to contact the hotel ahead of time, and certainly the dismissive and arrogant tone of the hotel person was not appreciated and unnecessary. [NOTE: the ratings about the rooms have been set to 3/5 to be able to submit the review: they do NOT correspond to the experience - since there was none]
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
charming location and staff but needs a fan or ac
Fantastic service from a friendly older gentleman. The location was unbeatable and the building itself was charming, just what I was looking for. And old, authentic house on a cobblestone alley minutes from the busiest part of the city. The only problem was that the room was sweltering hot in august with no fan or a/c. Keeping the windows open helped marginally but filled the room with mosquitoes which ate me alive. I was so hot the last night I was there I slept on the bare hardwood floor because it was a few degrees cooler. I didn't complain about any of this I just figured "when in trieste" but I do think that at least a fan should be left in the room. Got terribly little sleep in 3 days, but still enjoyed it.
Stayed 3 nights in Aug 2017

10/10 Excellent

Michael, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place good price and lovely all around

10/10 Excellent

Tallulah, mpls, Mn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location near ancient Roman arch
...on narrow, twisted hill street. Room was large, 4-5 lg windows. large shower, heated drying rack. Absolutely charming neighborhood

6/10 Okay

KK, Pordenone, Italy

Liked: Cleanliness, staff & service
Disliked: Room comfort
Should install an A/C for summer..
The room seemed like it was renovated recently and looked very clean. We had 3 small beds that could be pushed together to make a bigger sized bed. The turn-off for this hotel was its A/C.. They had a portable A/C that worked as well as a fan and yet it dripped water that flooded the floor. It was very difficult to fall asleep even around midnight after a cold shower due to the heat in the room.

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Bette, Atlanta

Disliked: Cleanliness, property conditions & facilities, room comfort
Trieste room near Ricardo Arch
Reception area was called Barbacan and off a courtyard plaza area, Hotel Capitelli was a 6 room ancient building next door. Dark narrow hallway above smokers room. Pretty bare bones, bed, chair, table in a very small room. Wifi only worked if you were outside, downstairs by reception. Sheets were clean and fresh towels, but old flower wallpaper, smell of smoke and dark walls made for a place you didn't want to spend any time.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, and a great, renovated building.
The hotel is in a convenient location. It was easy to get anywhere in Trieste from the hotel. The hotel has breakfast included, and it was just fine. The room was recently renovated, so it looked really nice. The tiny tv didn't seem to work, but we hadn't travelled to Trieste to sit inside and watch tv anyway. It came with an a/c unit, which worked just fine.

8/10 Good

ales

Liked: Cleanliness, property conditions & facilities

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
la cosa positiva dell'hotel è la posizione al centro di Trieste. Ottima posizione.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from LO STAFF on 26 Mar 2019
GRAZIE PER L'OTTIMO COMMENTO HOTEL CAPITELLI

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Un po di caos
La chiave della camera ci e stata lasciata nel cassetto postale ma senza le indicazioni dove si entra, quale porta si deve aprire... Siamo stati costretti a chiamare il servizio aspettando piu di mezz'ora davanti l'hotel verso mezzanotte. Quando e arrivato il ragazzo, gentile, ci ha portato verso la porta giusta ma in una distanza di 10-15 metri dall'ingresso principale dell'albergo (siccome si trattava di un edificio distaccato dall,albergo). Siamo rimasti abbastanza delusi. Tutt'altro - OK!!!
Stayed 2 nights in Mar 2019
Response from Matteo on 20 Mar 2019
Ci dispiace molto che vi siate trovati male, ma il check-in termina alle ore 20:00 . Vi abbiamo fatto un favore a ricevervi a quell'ora . Telefonicamente parlando le ho spiegato la modalità di come accedere all'altra parte dell'edificio. lei mi ha chiamato alle ore 00:30 perchè non riusciva a trovare l'ingresso a 10 metri dietro di lei ( molto visibile ed illuminato ) e mi sono subito attivato per poterla ricevere e questo è il ringraziamento. La prossima volta che vuole effettuare un check.- in dopo l'orario previsto ( in questo caso mezzanotte) si rivolga ad un hotel che ha il sevizio notturno pagando 100 euro di più . La ringrazio molto cordiali saluti.

10/10 Excellent

Marilena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from LO STAFF on 11 Mar 2019
La ringrazio molto per la sua valutazione, torni presto. HOTEL CAPITELLI

6/10 Okay

Annick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bien si pas trop délicats
très bien situé, calme équipement mal entretenu gérants invisibles
Stayed 5 nights in Dec 2018

8/10 Good

silvano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
in centro ma molto tranquillo. personale cortese e disponibile.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Unica pecca pulizia nel bagno
Ottima la location anche se trovare un parcheggio non è facilissimo se si va in macchina almeno non nelle vicinanze... staff molto gentile... camera da letto pulita mentre il bagno Assolutamente no pelì nella doccia e addirittura un cotonfiocchi nel cestino del bagno che evidentemente non era stato svuotato
Stayed 1 night in Oct 2018

6/10 Okay

Aggi, Wunstorf

Disliked: Cleanliness
Preis-Leistungsverhältnis sehr gut, Lage klasse mitten in der Altstadt. Etwas schwer zu finden, am besten parkt man im Parkhaus und geht ein Stück zu Fuß.
Stayed 3 nights in Sep 2018

4/10 Poor

Christian, Orte

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Camera semplice un po' datata ma deludente dal punto di vista del servizio di pulizia. Bagno sporco e con odore di chiuso. La muffa era percepibile a distanza.
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Camera molto carina, con parquet e travi a vista, sita in punto caratteristico della città e a due passi dal centro. Receptionist molto cortese, peccato per il proprietario che, avendogli fatto notare che avevo chiesto una matrimoniale e non due letti singoli separati, mi ha detto che era la sua unica soluzione e che se non mi andava bene potevo cercare un’altra sistemazione altrove. Complimenti per l’eleganza
Stayed 1 night in Sep 2018

8/10 Good

mauro

Complimenti
Weekend perfetto , location ottima e gentilezza dei proprietari ottima , se torno a Trieste per lavoro o per svago tornerò a soggiornare presso la vostra struttura. Complimenti, lavorare sodo e bene , paga .
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trieste è una bellissima città
Bellissima ed affascinante città, molto pulita. I ristoranti con ottima cucina e personale accogliente. Di sicuro ritornerò presto.
Stayed 4 nights in Aug 2018

6/10 Okay

Laura, vicenza

Liked: Cleanliness, staff & service
Laura
Hotel e reception sono divise ma non è un problema, l’uomo alla reception è molto gentile. La camera era piccola ma ben tenuta. L’unica cosa negativa era il condizionatore a terra che faceva molto rumore; impossibile tenerlo acceso anche di notte.
Stayed 1 night in Aug 2018

8/10 Good

G, Graz

Liked: Cleanliness, staff & service, room comfort
Zentral, freundlich, charmant
Für einen Kurzaufenthalt perfekt! Essen, Bars, Shopping, Sehenswürdigkeiten alles zu Fuß erreichbar.
Stayed 1 night in Aug 2018

4/10 Poor

Ciro

Soggiorno per niente confortevole!
Camera piccola,scarsamente illuminata è attrezzata in modo scadente,con condizionatore mobile rumorosissimo.Molto poco invitante.Cortese e disponibile il titolare.
Stayed 1 night in Aug 2018

6/10 Okay

claudia, bologna

Liked: Staff & service
Disliked: Cleanliness
in pieno centro. camera grande ma buia, poca puliz
hotel dislocato camera in edificio reception in un altro. camera 6piano solo 3fattibili con ascensore. camera grande con mini cucina. molto buia tutte le lampadine erano fulminate
Stayed 2 nights in Aug 2018

10/10 Excellent

Stefano, Lissone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel in posizione comoda per raggiungere il centro, parcheggio coperto a pagamento nelle immediate vicinanze. Bella camera, grande su due livelli.
Stayed 1 night in Jul 2018

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super zentral und herzig
Sehr zentral gelegen, freundlicher Check in und saubere herzig eingerichtetete Zimmer.
Stayed 1 night in Aug 2018

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel a due passi dal centro di Trieste
Stayed 1 night in Jul 2018

8/10 Good

Marco, Venezia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piccolo gioiello tra il mare e il duomo
Piccolo albergo dall'atmosfera familiare, curato e intimo, a pochi passi sia da Piazza Unità d'Italia, sia dal duomo e dal castello, vicino a piazza Barbacan - zona tranquillissima di giorno e molto viva (ma non rumorosa) la sera. Comodissimo il letto, pulitissimi la stanza e il bagno. Ho dormito nella dependance di fronte all'albergo vero e proprio, con ingresso completamente autonomo che mi ha fatto sentire a casa. Assolutamente raccomandato.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Sorprendente!
Abbiamo soggiornato in un elegante appartamento a due passi da Piazza Unità d'Italia, incredibile considerato il prezzo modico!
Stayed 1 night in Jul 2018

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hoteli Capitelli Trieste: consigliato
La struttura è in un bel punto della città vecchia, vicino a tanti locali di vario genere ma senza rumori o chiasso. Si raggiunge abbastanza facilmente, è a 5 minuti da Piazza Unità d'Italia. Ho preso una stanza singola: pulita, comoda, con la tv e il wi-fi perfettamente funzionante. Ti lasciano le chiavi così vai e vieni in libertà senza pensare agli orari.
Stayed 3 nights in Jul 2018

10/10 Excellent

Max, Roma-Banja Luka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Di fatto è come vivere nella Trieste medievale
L'albergo è a pochi metri da Piazza Riccardo, con il suo arco romano, dal quale in poco tempo si raggiungono tutte le meraviglie della parte alta della città: all'inizio si è in mezzo alla movida (ma l'albergo è silenzioso) e poi si raggiunge questo empireo fatato di luci soffuse, chiese medievali infarcite di pietre di età romana, vista spettacolare sul golfo.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Meine Rad wurde ohne zu Zögern in einem separaten Raum versperrt eingelagert!
Stayed 1 night in May 2018

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel carino in zona comodissima. Unico problema non si arriva direttamente in hotel con la macchina essendo in zona pedonale. Ma ha anche il suo fascino.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molto accogliente
Fantastico, ci siamo trovati benissimo, cortesia dei gestori e accoglienza!
Stayed 1 night in Dec 2017

8/10 Good

Margherita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

ada

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2017

8/10 Good

Michele , Venezia

Liked: Staff & service, property conditions & facilities, room comfort
Centralissimo e comodo
Molto buono superiore alle aspettative la qualità superiore al prezzo
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
NICHT, das was wir gebucht haben!
Wir haben uns telefonisch vor unserer Ankunft, 2Erwachsene mit 2Kindern,beim Hotel gemeldet, wie erbeten, und unseren späten Check-in angekündigt. Da war schon, schlecht verständlich, von 2 Appartements, und nicht wie gebucht, von 2 Zimmern für je 3 Personen die Rede. Als wir dann um 21:45 beim Hotel ankamen, war es klar. Es gibt keine 2 Hotelzimmer, wären auch nie frei gewesen, nur 2 Appartements in verschiedenen Gebäuden. Der sehr nette Chef des Hotels sprach von einem Buchungsfehler und ließ ein weiteres Bett in ein Appartement stellen. Wir hatten zumindest ein Dach über dem Kopf. Aber was für eines! Staubknäuel überall, schmutzige Abwasch und Waschbecken, zwei Klappbetten in einem Minikämmerchen, z.T. desolates Mobiliar,... Bettwäsche und Handtücher waren frisch und W-Lan wurde bereitwillig nachgeliefert. Frühstück gab es in einem nahegelegenen Café. Die letzte Nacht haben wir in einem anderen Hotel verbracht.
Stayed 3 nights in Oct 2017

8/10 Good

S, Austria

Liked: Cleanliness, staff & service, room comfort
A simple, friendly and quiet place
A simple, clean and quiet place close to stay for a few days. Breakfast is served in the café of the nearby music-school. The tiny house ist surrounded by narrow alleys and small squares with bars, cafés, restaurants, shops an archaeological monuments, but without car-traffic. You can go everywhere by foot or easiliy catch a bus.
Stayed 2 nights in Sep 2017

8/10 Good

Riitta

Liked: Cleanliness, property conditions & facilities, room comfort
Ok value for money
Good location, clean room. Need for earplugs - thin walls + voices and normal street life come trough windows. A bit moldy shower, but rather normal problem in a moist bathroom
Stayed 5 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Altstadtlage und mitten im Zentrum; nette Zimmer, nettes Personal
Stayed 3 nights in Sep 2017