Search Hotels Near Trent-Severn Waterway Lock 6 - Frankford, Quinte West

"Clean room. Everything lacking"

"Our stay at this hotel was unfortunately below standard, despite its potential. On a positive note, the lobby was clean and presentable, giving a good first impression. However, that was where the positives mostly ended. The room itself felt quite dated and lacked basic comfort features, including air conditioning. We had to leave the patio door open overnight just to get some airflow, which was far from ideal. Small but important details were also overlooked—there were no cups in the bathroom and no face cloths provided. In addition, the shampoo and conditioner supplied were barely enough for even one wash, which was inconvenient and disappointing. The continental breakfast was underwhelming. It seemed like only the bare minimum was offered, and the quality of the food and coffee was disappointing. It didn’t feel like much effort had been put into making it enjoyable for guests. Customer service also left something to be desired. The staff onsite were not particularly friendly or welcoming, and interactions felt cold rather than hospitable. The pool area was open, but the slide was not available. The pool itself was quite small and very basic—nothing special or inviting. Overall, it’s unfortunate because this property has the potential to be a fantastic place to stay. However, the upkeep and attention to detail currently feel minimal, and it doesn’t live up to what it could or should be. "

"Super great location! Close to so many restaurants and coffee shops. Super nice staff! My room smelt and the curtain was broken. But otherwise it was a nice stay would stay again "

"The room and the staff were great. The placement of the toilet paperroll is awkward. Instead of beside the toilet it is on the opposite wall. It is difficult to reach. "

"Tired room. Broken lampshade, curtains partially unhooked. Easy parking. "

"The fridge started to make noise in the middle of the night. I had to unplug it to sleep."

"There was no housekeeping, we ran out of toilet paper, other tgan that, great"

"Great place"

"Good "