Ratings based on 499 Verified Reviews

3.5 out of 5
63% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Traverse City, MI

Great!

Posted 01-Jan-2018
Very happy with every aspect of room and staff...Clean, Quiet, Warm, Good Value. This will be my go to lodging in Traverse City!
3 out of 5
by Doris

This traveller left a rating score only Posted 18-Sep-2017 on Hotels
4 out of 5
by A verified traveller

Central to everywhere we wanted to go.

Posted 17-Sep-2017 on Hotels
Experienced the most beautiful weather during our 4 day visit, therefore spent little time at the Quality Inn. The location is centrally located for adventuring around the area despite not being right in the middle of town. Room was functional, hot breakfast a plus.
4 out of 5
by Robert

Prospects Tournament

Posted 13-Sep-2017 on Hotels
Reasonably maintained. Close to restaurants and town.
4 out of 5
by JOAN

Posted 03-Sep-2017 on Hotels
Came in for a wedding, front desk was very helpful on directions. Also the walking trail behind the hotel was awesome!
3 out of 5
by A verified traveller from Livonia, MI

Old, being remodeled, but disappointing

Posted 21-Aug-2017
Shabby and disappointing for the price we paid. I know you pay for location, but $500 for 2 nights in this worn hotel was too much. It was not waterfront, and it was at the outside edge of Traverse City. Easy to sightsee from there, but the room had only double beds, instead of queen and were very uncomfortable. The shower toilet room was very tight. The redone tile still had gross grout. The outside key pads always took several tries to work. They are repainting hallways, but it looks likes like they are taking their time. Good things: it had a decent sized fridge and microwave, the "complimentary" breakfast had the usual fare and was enough to start your day and save a little money on food. The ladies at check-in were friendly and covered all you needed to know. I won't stay there again.
4 out of 5
by A verified traveller

Posted 19-Aug-2017 on Hotels
room was clean but hotel is older and has a bit of old smoke & musty smell.
5 out of 5
by Lindy

This traveller left a rating score only Posted 03-Aug-2017 on Hotels
2 out of 5
by A verified traveller from Charlotte, NC

Posted 30-Jul-2017
Our Internet connection essentially didn't work. To my knowledge, no one attempted to fix. I was told that they were not reporting any outages. Both doors to our room had locks that stuck. We had to scan our key about 20 times before it would unlock. Maintenance was unsuccessful at solving the problem completely. Maid service only occurs every 3 days so we did not get to experience this service. Breakfast was satisfactory. Staff at this hotel were friendly and they did refund some of my money.
3 out of 5
by A verified traveller

Short business trip

Posted 28-Jul-2017
Although the facilities are a little outdated, if you are looking for an affordable place to stay in traverse city for a business trip, consider quality inn. Less than a block from the state park beach, not a bad drive to downtown. Room was decent, did not checkout the pool or breakfast.