Ratings based on 443 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
64% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from SC

3 Night stay

Posted 22-Aug-2016
Pros: Free coffee and tea 24/7, breakfast included. Clean. Friendly staff. Convenient location, price.
Cons: I could not connect to the internet, although staff reported other customers didn't have any issues.
Location: lake, shopping, restaurants, torch lake
I stayed here for 3 nights with my dad. The room was clean. You could hear people in other rooms though, it wasn't bad and didn't keep me up at night. It's about 10-15 minute drive from Traverse City downtown area. I choose it because it's on the less expensive side compared to other hotels in the area. It seems to be going under a remodel, or needs one. It's not a bad place to stay if you're looking for something basic and clean.
4out of 5
by A verified traveller

Posted 31-Jul-2016
Cons: The air conditioner was too noisy.
Nice place to stay. Breakfast was good. Easy to get to yet not too far from the downtown areas.
3out of 5
by A verified traveller

Posted 19-Jul-2016
Staff was helpful. Room was clean and servicable. Not much of a view of the bay. Only bad encounter: was there on a scooter and had gotten a great parking spot. When I awoke in the morning I found that a couple of the hotel's guests had picked my sco2 up and put it on the sideealk so they could take my parking space. Not the hotel's fault.
5out of 5
by Laura

Posted 18-May-2016 on Hotels
Will be back....
5out of 5
by Andre from Adrian

much better than expected

Posted 16-May-2016 on Hotels
This is a first time stay at this particular hotel and the property is much larger than anticipated, very nice staff, well lit parking, very clean rooms. It was much better than expected especially for the price and where your at.We arrived earlier than expected and mgmt. let us check in early which was a great benefit after driving all day. All staff including housekeepers would always ask if everything was ok and if we needed anything and there was someone always at the front desk, unlike some places that you have to hunt staff down to ask a simple question. Because we are very familiar with the area, it should be noted that when you stay anywhere on the "miracle mile", making right turns out of any establishment will save you time and possible accidents. there are four lanes but it is hard to exit properties, taking a left, especially during morning and evening rush hours, even tho there is a middle turn lane to get into and merge. believe me, nobody is slowing down for you. better to take a right and find the traffic light. there is a lot of things to do in the general area of the hotel but very convenient to downtown, other attractions and of course the bay(s). pool is small but the hot tub is good sized. one drawback is the elevator is past midpoint of the hotel so try for rooms closer to the stairwells.
4out of 5
by Tom

This traveller left a rating score only Posted 13-May-2016 on Hotels
5out of 5
by Ryan

This traveller left a rating score only Posted 20-Apr-2016 on Hotels
3out of 5
by andrew

This traveller left a rating score only Posted 11-Apr-2016 on Hotels
4out of 5
by A verified traveller

Good for prixe

Posted 10-Apr-2016 on Hotels
Hotel was nice, small pool for amounts of kids there but there was a "quiet time" for adults which was nice. Shower was nicely sized as well. It was nice having an outside and inside exit door.
5out of 5
by A verified traveller

Posted 07-Apr-2016
It was clean and comfortably. Close to all the things we had planned to do.Staff where very kind and thoughtful. Breakfast was nice food was kept warm and covered with a good selection.