Ratings based on 448 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
64% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from SC

3 Night stay

Posted 22-Aug-2016
Pros: Free coffee and tea 24/7, breakfast included. Clean. Friendly staff. Convenient location, price.
Cons: I could not connect to the internet, although staff reported other customers didn't have any issues.
Location: lake, shopping, restaurants, torch lake
I stayed here for 3 nights with my dad. The room was clean. You could hear people in other rooms though, it wasn't bad and didn't keep me up at night. It's about 10-15 minute drive from Traverse City downtown area. I choose it because it's on the less expensive side compared to other hotels in the area. It seems to be going under a remodel, or needs one. It's not a bad place to stay if you're looking for something basic and clean.
4out of 5
by A verified traveller

Posted 31-Jul-2016
Cons: The air conditioner was too noisy.
Nice place to stay. Breakfast was good. Easy to get to yet not too far from the downtown areas.
3out of 5
by A verified traveller

Posted 19-Jul-2016
Staff was helpful. Room was clean and servicable. Not much of a view of the bay. Only bad encounter: was there on a scooter and had gotten a great parking spot. When I awoke in the morning I found that a couple of the hotel's guests had picked my sco2 up and put it on the sideealk so they could take my parking space. Not the hotel's fault.
2out of 5
by A verified traveller

Oh, where is the lightbulb?

Posted 23-Jun-2016 on Hotels
Unfortunately someone before us must have needed some electrical supplies. One lamp was missing a bulb and two were missing the switch to turn them on. Also, at one outlet you could connect a lamp or connect the TV and cable; you couldn't have light and TV at the same time. Staff brought a bulb and an outlet adapter but could not do anything about the switches. Also, I expected this motel to have a view of the bay; it was across the street and perpendicular so we had no view at all.
3out of 5
by Kenda

Posted 22-Jun-2016 on Hotels
It was totally comfy with decent breakfast choices that came with price. Overall decent for what we needed and we'd stay there again. My children enjoyed the pool; I enjoyed the jacuzzi. A bit worn but security good, bedrooms decent size .... Stayed one night. Friendly staff.
4out of 5
by Steve

QI Steve

Posted 13-Jun-2016 on Hotels
Very good for the money
4out of 5
by A verified traveller

Clean, Convenient and Affordable

Posted 13-Jun-2016 on Hotels
It was perfect for the time we needed to stay in Traverse City. Staff was super helpful and friendly. Rooms were clean and spacious. My husband enjoyed the pool!
3out of 5
by A verified traveller

Fairly decent and clean hotel

Posted 05-Jun-2016 on Hotels
Fairly decent hotel. Clean & quiet. Continental breakfast was pretty scarce & coffee machine wasn't working.
5out of 5
by Laura

Posted 18-May-2016 on Hotels
Will be back....
5out of 5
by Andre from Adrian

much better than expected

Posted 16-May-2016 on Hotels
This is a first time stay at this particular hotel and the property is much larger than anticipated, very nice staff, well lit parking, very clean rooms. It was much better than expected especially for the price and where your at.We arrived earlier than expected and mgmt. let us check in early which was a great benefit after driving all day. All staff including housekeepers would always ask if everything was ok and if we needed anything and there was someone always at the front desk, unlike some places that you have to hunt staff down to ask a simple question. Because we are very familiar with the area, it should be noted that when you stay anywhere on the "miracle mile", making right turns out of any establishment will save you time and possible accidents. there are four lanes but it is hard to exit properties, taking a left, especially during morning and evening rush hours, even tho there is a middle turn lane to get into and merge. believe me, nobody is slowing down for you. better to take a right and find the traffic light. there is a lot of things to do in the general area of the hotel but very convenient to downtown, other attractions and of course the bay(s). pool is small but the hot tub is good sized. one drawback is the elevator is past midpoint of the hotel so try for rooms closer to the stairwells.