Title: Sumihei Bettei Tokitotoki Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sumihei Bettei Tokitotoki Guesthouse in Toyooka with spa services and coffee shop/cafe ## Photo gallery for Sumihei Bettei Tokitotoki ![Exterior - Sumihei Bettei Tokitotoki (Toyooka)](https://images.trvl-media.com/lodging/45000000/44020000/44010900/44010862/d538c84a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lounge - Sumihei Bettei Tokitotoki (Toyooka)](https://images.trvl-media.com/lodging/45000000/44020000/44010900/44010862/d9973e58.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs - Sumihei Bettei Tokitotoki (Toyooka)](https://images.trvl-media.com/lodging/45000000/44020000/44010900/44010862/287557aa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Sumihei Bettei Tokitotoki (Toyooka)](https://images.trvl-media.com/lodging/45000000/44020000/44010900/44010862/bdc91f61.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Sumihei Bettei Tokitotoki (Toyooka)](https://images.trvl-media.com/lodging/45000000/44020000/44010900/44010862/cb34d2ff.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sumihei Bettei Tokitotoki offers a tranquil escape in Kinosaki Onsen with daily manager's reception and therapeutic spa services. Guests can relax at the coffee shop, enjoy drinks at the bar, and stay connected with in-room WiFi. Visitors consistently praise the attentive staff. ## Reviews 9.6 Exceptional ## Popular amenities - Spa - Bar - Housekeeping - Free WiFi - Air conditioning £395 8 Jan - 9 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=44010862&PinnedHotelID=44010862&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=44010862&PinnedHotelID=44010862&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=44010862&PinnedHotelID=44010862&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=44010862&PinnedHotelID=44010862&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=44010862&PinnedHotelID=44010862&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=44010862&PinnedHotelID=44010862&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=44010862&PinnedHotelID=44010862&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=44010862&PinnedHotelID=44010862&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 6 of 6 rooms ### View all photos for enishi ![enishi | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44020000/44010900/44010862/0fe13c51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### enishi 10.0 Exceptional 3 reviews ### Highlights Air conditioning Mini-fridge Flat-screen TV Toilet with electronic bidet Hairdryer Electric kettle Free bottled water Daily housekeeping - 224 sq ft - Sleeps 3 - 2 Single Beds and 1 Single Futon ### View all photos for hinabi ![hinabi | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44020000/44010900/44010862/3d97750a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### hinabi 9.0 Wonderful 2 reviews ### Highlights Air conditioning Mini-fridge Flat-screen TV Toilet with electronic bidet Hairdryer Electric kettle Free bottled water Daily housekeeping - 183 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for kagetsu ![kagetsu | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44020000/44010900/44010862/1d93ef38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### kagetsu 8.4 Very good 5 reviews ### Highlights Air conditioning Mini-fridge Flat-screen TV Toilet with electronic bidet Hairdryer Electric kettle Free bottled water Daily housekeeping - 217 sq ft - Canal view - Sleeps 3 - 2 Single Beds and 1 Single Futon ### View all photos for matsukaze ![matsukaze | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44020000/44010900/44010862/45b5db9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### matsukaze ### Highlights Air conditioning Mini-fridge Flat-screen TV Toilet with electronic bidet Hairdryer Electric kettle Free bottled water Daily housekeeping - 226 sq ft - Sleeps 3 - 2 Single Beds and 1 Single Futon ### View all photos for musubi ![musubi | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44020000/44010900/44010862/w5757h3840x0y0-cbd0c497.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### musubi 10.0 Exceptional 2 reviews ### Highlights Air conditioning Mini-fridge Flat-screen TV Toilet with electronic bidet Hairdryer Electric kettle Free bottled water Daily housekeeping - 194 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for kasuga ![kasuga | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44020000/44010900/44010862/af1fe920.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### kasuga 10.0 Exceptional 1 review ### Highlights Air conditioning Mini-fridge Flat-screen TV Toilet with electronic bidet Hairdryer Electric kettle Free bottled water Daily housekeeping - 210 sq ft - Canal view - Sleeps 2 - 2 Single Beds and 1 Single Futon ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FToyooka-Hotels-Sumiheibettei-Tokitotoki.h44010862.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FToyooka-Hotels-Sumiheibettei-Tokitotoki.h44010862.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.62606%2C134.81293&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ULGgIcHSS4lPqQ32ApDrAFFBbIU=) 797 Yushima Kinosakicho, Toyooka, Hyogo Prefecture, 669-6101 #### What's nearby - Jizo-yu Onsen \- 1 min walk \- 0.1 miles - Kinosaki Mugiwarazaikudenshokan \- 4 min walk \- 0.3 miles - Kinosaki Onsen Ropeway \- 10 min walk \- 0.5 miles - Onsenji Temple \- 13 min walk \- 0.7 miles - Hachigoro's Tojima Wetland \- 4 min drive \- 1.7 miles #### Getting around - Kinosakionsen Station - 3 min walk #### Restaurants - ‪おけしょう鮮魚の海中苑 - ‬2 min walk - ‪城崎町家 地ビールレストラン GUBIGABU - ‬4 min walk - ‪チャイナ - ‬2 min walk - ‪Kinosaki Burger - ‬3 min walk - ‪すけ六 - ‬3 min walk ## About this property ### Sumihei Bettei Tokitotoki Guest house located in Kinosaki Onsen Consider a stay at Sumihei Bettei Tokitotoki and take advantage of a free daily manager's reception, a coffee shop/cafe and a bar. Treat yourself to spa services, such as a facial or a body treatment. Stay connected with free in-room WiFi. Additional perks include: - Smoke-free property and coffee/tea in reception - Guest reviews say great things about the helpful staff Room features All guest rooms at Sumihei Bettei Tokitotoki include perks, such as air conditioning, as well as amenities, such as free WiFi and safes. More conveniences in all rooms include: - Toilets with electronic bidets, free toiletries and hairdryers - Mini fridges, electric kettles and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/10000000/9850000/9847800/9847745/181b7062.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kinosaki Onsen Ichidaya Kinosaki Onsen - Free WiFi - Air conditioning 9.6 Exceptional 38 reviews £205 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=9847745&PinnedHotelID=9847745&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/5000000/4110000/4105900/4105839/bf1eae7b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nishimuraya Hotel Shogetsutei Kinosaki Onsen - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 157 reviews £470 additional charges may apply 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=4105839&PinnedHotelID=4105839&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/17000000/16010000/16009400/16009381/fe8458f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shinzan Kinosaki Onsen - 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13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=9777361&PinnedHotelID=9777361&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/12000000/11640000/11634200/11634102/37f71eb6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kinosaki Yumekoyado Tenbouen Kinosaki Onsen - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 5 reviews £398 additional charges may apply 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=11634102&PinnedHotelID=11634102&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, blackout curtains, bed sheets](https://images.trvl-media.com/lodging/23000000/22940000/22937700/22937639/0c74146e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ooedo Onsen Monogatari Premium Kinosaki Kinosaki Onsen - Spa - Parking included - Free WiFi - Restaurant 8.6 Excellent 110 reviews £161 additional charges may apply 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=22937639&PinnedHotelID=22937639&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite Japanese Style Room with Outdoor bathtub Honjin | Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/3000000/2850000/2842900/2842862/b82d37e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nishimuraya Honkan Kinosaki Onsen - Parking included - Free WiFi - Air conditioning - Business services 9.8 Exceptional 86 reviews £1,014 additional charges may apply 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=2842862&PinnedHotelID=2842862&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/12000000/11070000/11068300/11068299/9ce9d4a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tsukimotoya Ryokan Kinosaki Onsen - Free WiFi - Air conditioning 9.0 Wonderful 281 reviews £227 additional charges may apply 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=11068299&PinnedHotelID=11068299&HadPinnedHotel=true®ionId=-1&adults=2) ![A Type Superior Twin Room 2 Beds and 2 Futons (with Private Toilet, Shared Bathroom), Non Smoking | Down duvets, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/22000000/21330000/21321800/21321709/48ba3211.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kinosaki Onsen Hanakouji Saigetsu Kinosaki Onsen - Free WiFi - Restaurant - Air conditioning - Game room 9.8 Exceptional 17 reviews £148 additional charges may apply 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=21321709&PinnedHotelID=21321709&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas - Free daily manager's reception ### Conveniences - Guidebooks - Limited-hour front desk ### Guest services - Housekeeping (daily) - Turndown service ### Spa - Facials - Yukata (Japanese robes) ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Electric kettle - Free bottled water - Mini-fridge - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Electrical adapters - Heating (climate-controlled) - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Contactless check-in and check-out are available Minimum check-in age - 15 ### Check-out Check-out before 10:00 AM Contactless check-out ### Special check-in instructions The front desk is open daily from 8:00 AM - 9:00 PM Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children 12 and younger are not allowed at this property; all guests older than 12 are welcome ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Children 12 years old and younger are not permitted at this property The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Kinosakionsen Tokitotoki sumiheibettei tokitotoki Sumihei Bettei Tokitotoki Toyooka Sumihei Bettei Tokitotoki Guesthouse Sumihei Bettei Tokitotoki Guesthouse Toyooka ## Frequently asked questions ### Is Sumihei Bettei Tokitotoki pet-friendly? ### How much does it cost to stay at Sumihei Bettei Tokitotoki? ### How much is parking at Sumihei Bettei Tokitotoki? ### What time is check-in at Sumihei Bettei Tokitotoki? ### What time is check-out at Sumihei Bettei Tokitotoki? ### Where is Sumihei Bettei Tokitotoki located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sumihei Bettei Tokitotoki Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 9.6 Amenities ### 9.8 Staff & service ### 9.8 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 65 8 - Good 12 6 - Okay 2 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Kelton 13 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed all of the hotel amenities, and overall proximity to things. ##### Kelton Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Jelena 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best service I've ever had at a hotel. The staff are super kind, we felt as if we were in someone's home with them taking care of us. Rooms were kept clean and the place had lots of included amenities to partake in. If you're looking for a modern ryokan experience, I highly recommend! ##### Jelena Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Khompakorn 18 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The best hotel that I ever been stay. Comfortable, Clean, nice staffs, great food. ##### Khompakorn Stayed 2 nights in May 2025 ### 10/10 Excellent #### Tanya 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This ryokan exceeded expectations! The tea served at check in, multi-course dinner, amenities (private onsens!), delicious breakfast, and freshly made mochi at checkout all create an amazing stay. This is truly a first-class experience. I’ll be back! Thanks to all of the staff who made the stay exceptional. ##### Tanya Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Patrick 8 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff, food, location and accommodation. The private onsun is very clean and comfortable. Cho Cho, Nang, and Rosie were exceptional hosts ##### Patrick Stayed 3 nights in Apr 2025 ### 6/10 Okay #### marcel 5 Oct 2025 Liked: Cleanliness, property conditions & facilities Pack light, rooms are not the largest size. Dining room looked nice in the pictures but not very practical or comfy when U sit down to eat. Breakfast is good. ##### marcel Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Nicole 26 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities I read the reviews from this stay and was expecting much more. The rooms were tiny, the meals were good but not exceptional compared to kaiseki we had during our stay in Hakone. The staff was nice and the little treats/cakes were good but overall we were disappointed. Also there is no shower in the room because you are expected to use the bath houses. ##### Nicole Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Granil 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had the opportunity to stay at this onsen hotel and had an absolutely fantastic experience. The buffet dinner was a highlight — beautifully presented and offering a wide variety of dishes that felt like something out of a Michelin-star restaurant. It was a real treat to enjoy both gourmet cuisine and local delicacies in one meal. The bar was another pleasant surprise, with a great selection of local cocktails and drinks that added a special touch to the evening. Of course, the hot spring spa was everything we hoped for — relaxing, clean, and the perfect way to unwind after a day of exploring. Overall, this was a memorable and thoroughly enjoyable stay. Highly recommended for anyone looking to experience a mix of luxury, local flavor, and relaxation. ##### Granil Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Verified traveller 11 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful stay Great location and beautifully decorated inside. Rooms were spacious and everything was spotless. The staff were wonderful and super friendly and attentive. ##### Verified traveller Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Matthew 19 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect Ryokan This is a wonderful Ryokan. The staff are lovely and the facilities are great. This is a relaxing small Ryokan with great food and we found it to be the highlight of our trip so far, wishing we stayed two nights instead of just one. The dinner was absolutely delicious and though it was a lot of food we loved every course. The private Onsenji were clean and had great soaps and shampoos. This place is a luxurious and relaxing spot that would be a great option for anyone visiting Kinosaki Onsen. ![](https://a.travel-assets.com/ugc/hotel-reviews/9e7a574d-7a6e-4f03-8a72-351096606f81-1755561771843.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/543cd018-e993-45bf-9e4f-623eb48f0b71-1755561771815.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c0116805-a49a-4bd9-b6c5-57aacb1dcd2e-1755561770524.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6f699eba-5354-48bb-8183-477e7581995b-1755561767908.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Matthew Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Hugh 8 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities We were greeted with freshly made hot tea and cakes, and an incredibly informative introduction to the hotel, amenities, and local area. They also provided wine in the lobby and an open bar with multiple drinks and small snacks until midnight and 0200 respectively which was almost unbelievable until we saw it ourselves. ##### Hugh Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Brian 1 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an amazing two nights here. I highly recommend it! What a great experience with top notch staff and beautiful facility. ##### Brian Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Jae 8 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff and very clean also comfortable room Specially thanks to Cho Cho ! ##### Jae Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Janine 31 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a really wonderful time. The staff was all incredibly kind and helpful and went above and beyond with everything. The food and drink was all so delicious and there was a private onsen for us to use which was really nice. Would definitely stay here again! ##### Janine Stayed 2 nights in May 2024 ### 10/10 Excellent #### Rose 11 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great ##### Rose Stayed 1 night in Nov 2024 ### 10/10 Excellent #### cheryl 4 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property! Amazing staff! Loved it! ##### cheryl Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Ernest 17 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic experience. A highlight of my trip. ##### Ernest Stayed 1 night in May 2024 ### 10/10 Excellent #### Taylor 14 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is absolutely amazing! The property is visually stunning, I could just sit in the lounge all day! The staff are friendly, great at their jobs, and total professionals. They knock it out of the park with their food, drink, and tea selection. The private onsen is super nice and a relaxing break from the busy public baths. This is one of my favorite stays ever! Would highly recommend to anyone visiting the area. ##### Taylor Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Naiyin 28 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel staff was very attentive. Room was clean and well maintained. Food offerings were plenty. We were most impressed with the dinner service provided by the young lady staff. Service was personable and adequate. Our room was facing the back and there was construction going on next to the property so there was some noise during the stay. We stayed two nights. ##### Naiyin Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### SZ WEI 4 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities It’s an excellent place in Kinosaki. The beautiful and detailed decoration made the moods peaceful and joy. The smiling workers hospitalizations warm our hearts. We will come back here again. ##### SZ WEI Stayed 1 night in May 2024 ### 10/10 Excellent #### Caroline 21 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My recent stay at SUMIHEI BETTEI TOKItoTOKI was a delightful experience, blending traditional Japanese elegance with modern luxury. The serene setting and beautifully designed rooms provided a perfect escape from the everyday hustle, while the onsen baths were a haven of relaxation. The staff’s exceptional service and attention to detail made the stay truly memorable. Dining at the hotel was a culinary highlight, showcasing exquisite local flavors and artistic presentation. Overall, SUMIHEI BETTEI TOKItoTOKI is not just a hotel, but a gateway to experiencing the charm and tranquility of Kinosaki Onsen. I left rejuvenated and look forward to returning. ##### Caroline ### 10/10 Excellent #### Brett 28 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Enjoyable Stay Cute property with wonderful staff. I can't say enough about the hospitality that we enjoyed here. The staff is incredibly thoughtful and helpful. The property has fun decorations and a great view from the eating area on second floor. The food is plentiful! I have a very bad reaction to chemical MSG which is a flavor enhancer used in many Japanese foods. The staff was very helpful in helping me avoid this. Previous to arriving, based on the communication over email I was not sure if I would be able to eat at the hotel, but once we were there it was very clear how they were able to help with my dietary restriction and the food was great. I also forgot a pair of shoes in the lobby and they had it sent to Tokyo. Really great service. ##### Brett Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### frances 21 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best First Time Experience! Wonderful first time experience in Kinosakionsen! This hotel is in the perfect location. It's a very short walk from the train station and all of the 7 public onsens. Also a short walk to the Kinosaki Ropeway. There are 2 private onsens in the hotel where couples/families can soak together. Every floor has a light to indicate if available. Service is impeccable and easy to communicate in English with the staff. Food is plentiful! Breakfast and Dinner were included as well as an afternoon tea service. All you care to eat! Fair warning, don't go crazy at the steam bar! Save some stomach for the rice dish. Truly delicious! ##### frances Stayed 2 nights in Jan 2025 ### 8/10 Good #### Hung Pong 30 Apr 2024 No elevator ##### Hung Pong Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Jung 27 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Food was excellent. Room was clean. 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