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Crowne Plaza ANA Toyama, an IHG Hotel

Photo gallery for Crowne Plaza ANA Toyama, an IHG Hotel

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Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Crowne Plaza ANA Toyama, an IHG Hotel

Crowne Plaza ANA Toyama, an IHG Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
2-3 Otemachi, Toyama-shi, Toyama, Toyama-ken, 930-0084

Explore the area

  • Popular LocationToyama Castle2 min walk
  • Popular LocationToyama City Hall Observation Tower6 min walk
  • AirportToyama (TOY)15 min drive
  • Popular LocationNoto Peninsula40 min drive

Choose dates to view prices

About this area


Located in Toyama, Crowne Plaza ANA Toyama, an IHG Hotel is in the city centre and near the airport. CiC Toyama and Shinminato Kitokito Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Notohanto Quasi-National Park and Tomi Canal Kansui Park. Toyama Science Museum and Botanic Gardens of Toyama are also worth visiting.

What's nearby

  • Toyama Castle - 2 min walk
  • Toyama Municipal Folk Museum - 4 min walk
  • Toyama City Hall Observation Tower - 6 min walk
  • Toyama Gokoku Shrine - 13 min walk
  • Noto Peninsula - 40 min drive

Getting around

  • Gohyakkoku Station - 11 min drive
  • Toyama Station - 14 min walk
  • Toyama (TOY) - 7 min drive


  • Sasaya - 4 min walk
  • Le Glouton - 5 min walk
  • 江戸前寿司正 - 5 min walk
  • 美乃鮨 - 6 min walk
  • Monsieur J - 7 min walk

About this property

Crowne Plaza ANA Toyama, an IHG Hotel

4-star hotel with restaurant and bar/lounge
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include self parking, conference space and concierge services. All 251 rooms offer free WiFi and free wired Internet, plus minibars and LCD TVs with digital channels. Guests will also find room service, hairdryers and safes.
Crowne Plaza ANA Toyama, an IHG Hotel offers 251 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include baths or showers, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1500 per night)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 9:00 PM

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: JPY 2500 for adults and JPY 1250 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Mini-fridge


  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Conference space (9149 square feet)
  • A meeting room


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs available on site


  • Designated smoking areas

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains


  • Bathtub or shower
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels


  • 32-inch LCD TV
  • Digital channels
  • Films for purchase

Food and drink

  • Mini fridge
  • Minibar


  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties



Check-in from 2 PM - 11:30 PM
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 11:30 PM (amount varies)


Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2500 for adults and JPY 1250 for children (approximately)
  • Airport shuttle fee: JPY 420 per person (one-way)
  • Self-parking fee: JPY 1500 per night
  • Late check-in fee for check-in between 11:00 AM and 11:30 PM (amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club and JCB International; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ana Crowne Plaza Toyama
Ana Toyama
Crowne Plaza Ana Hotel Toyama
Crowne Plaza Ana Toyama
Crowne Plaza Toyama
Toyama Ana
Toyama Ana Crowne Plaza
Crowne Plaza ANA Toyama Hotel
Crowne Plaza ANA Toyama
Crowne Plaza ANA Toyama, an IHG Hotel Hotel
Crowne Plaza ANA Toyama, an IHG Hotel Toyama
Crowne Plaza ANA Toyama, an IHG Hotel Hotel Toyama

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 225 out of 458 reviews
5 - Excellent 49%
Rating 4 - Good. 192 out of 458 reviews
4 - Good 42%
Rating 3 - Okay. 20 out of 458 reviews
3 - Okay 4%
Rating 2 - Poor. 13 out of 458 reviews
2 - Poor 3%
Rating 1 - Terrible. 8 out of 458 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service
Friendly staff and nice buffet breakfast.
Stayed 2 nights in Jun 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very unwelcoming. Hotel was extremely outdated, and had very little social distancing enforced. Room was extremely small with little to no amenities for the price!
Stayed 1 night in Aug 2020

1/5 Terrible

Stayed 1 night in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
The service here is superb and attentive. The buffet breakfast as well as their dinner is not only value for money but of quality. Pretty near the train station and makes it pretty easy to visit the castle too
Stayed 2 nights in Dec 2019

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, amenities
Location is excellent. We need English help and was only one staff is available. However for some reason s he didn't serve us even though he was free. The staff we had has no English skills. They could maybe give us the one who can speak well.
Stayed 2 nights in Nov 2019