Popular LocationMagnetic Island Ferry Terminal4 min walk
Popular LocationMuseum of Tropical Queensland9 min walk
Popular LocationStrand Waterpark14 min walk
AirportTownsville, QLD (TSV)13 min drive
Choose dates to view prices
About this area
Townsville
Located in Townsville, The Ville Resort - Casino is connected to the convention centre. The area's natural beauty can be seen at Queens Gardens and Castle Hill, while Museum of Tropical Queensland and Maritime Museum of Townsville are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Townsville Entertainment & Convention Centre or Queensland Country Bank Stadium. Make sure you don't miss outdoor adventures like hiking/biking trails and mountain climbing, or hop on a moped for hire nearby and take a self-guided tour around Townsville.
Townsville Entertainment & Convention Centre - 3 min walk
Magnetic Island Ferry Terminal - 4 min walk
Cultural Centre Townsville - 8 min walk
Museum of Tropical Queensland - 9 min walk
Strand Waterpark - 14 min walk
Getting around
Townsville Station - 4 min drive
Townsville, QLD (TSV) - 12 min drive
About this property
The Ville Resort - Casino
Luxury hotel connected to the convention centre in Townsville with 3 restaurants
3 restaurants, a full-service spa and a casino are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 3 bars/lounges and a fitness centre are on-site.
The Ville Resort - Casino offers 194 accommodations with minibars and a safe. Televisions come with pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.
This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool, a fitness centre and complimentary bicycles.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Hands in Harmony. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
The spa is open daily.
Languages spoken
English
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Social distancing
Contactless check-out
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Valet parking on site (AUD 15 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 28.95-36.95 for adults and AUD 0-14.95 for children
3 restaurants and 1 coffee shop/cafe
3 bars/lounges, 1 swim-up bar and 1 poolside bar
Room service available
Restaurants on site
The Palm House
Room Service
Spin Cafe
Quarterdeck
Miss Songs
Things to do
9 holes of golf
Fitness centre
Free bike hire
Full-service spa
Outdoor pool
Private picnics
Family friendly
Free cots/infant beds
Outdoor pool
Fridge
Conveniences
ATM/banking services
Lift
Free newspapers in reception
Reception hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Golf caddy
Golf cart
Luggage storage
Porter
Tour/ticket assistance
Wedding services
Business services
Conference centre
Meeting rooms - 15
Outdoors
Pool cabanas (surcharge)
Pool sunloungers
Pool umbrellas
Terrace
Spa
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - Swedish
Massage - Thai
Spa open daily
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The property will be renovating from 23 May 2022 to 10 June 2022 (completion date subject to change). The following areas are affected:
Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Breakfast fee: between AUD 28.95 and AUD 36.95 for adults, and AUD 0 and AUD 14.95 for children (approximately)
Valet parking fee: AUD 15 per day (in/out privileges)
Rollaway bed fee: AUD 50.0 per night
Credit card charges are subject to a surcharge of 1.8 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 6:00 AM to 8:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Property is also known as
Jupiters Townsville
Jupiters Townsville Casino
Jupiters Townsville Hotel & Casino
Townsville Jupiters
Jupiters Hotel Townsville
Jupiters Townsville Hotel And Casino
Jupiters Townsville Hotel Townsville
Ville Resort Casino Townsville
Ville Casino Townsville
Ville Casino
The Ville Casino Townsville
The Ville Resort - Casino Hotel
The Ville Resort - Casino Townsville
The Ville Resort - Casino Hotel Townsville
Overall score and ratings
4.3
Excellent
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The rooms were old and had mould on the ceiling. No water available to drink or robs available in the wardrobe. Concierge mentioned covid restrictions hindered availability of drinking water in rooms. Later on in the stay I had to call and seek permission to get canned drinking water without charge and to also get robes to wear.
There were three staff at concierge when we checked in and out. Non of them bothered to asked how the stay was or any polite customer service. Very disappointing. I will not be staying at the Ville again, nor will I be recommending it to anyone.